BodyGuardz Bewertungen 

311
TrustScore 3.5 von 5

3,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company absolutely rocks! I ordered the wrong screen protector, realized after I applied it onto the phone, and was so sad because I was so excited to use this product. I reached out to customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I accidentally put in my expired card to purchase, and immediately fraudulent charges were being used and denied! I was so glad I did that by accident! The site is not safe to purchase from!

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Does not work with fingerprint on galaxy phones. Emailed customer service with no response.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Informationen, die aus verschiedenen externen Quellen stammen

#SayNoToCracks with BodyGuardz cases & screen protectors


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

311 Bewertungen

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3,5

Alle Bewertungen

(311)

25 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

I wish I could leave less than 1 star

I wish I could leave less than 1 star. I bought a new iPhone from att store and the salesman talked me into a bodyguardz screen and put it then after driving 55 miles home the screen protector had air bubbles emailed bodyguardz and they sent me a new 1 after frt and I put it on and it was the same way a day later so I returned them both and bodyguardz wouldn’t refund any money. Customer service and screens are both bad. I purchased a no name screen from Amazon and it’s holding up great.

15. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible product!

Terrible product!! Horrible company. Bought a case from them which states it provides 10 foot drop protection. Dropped my phone flat on its back from 2 foot and the back of my phone is now shattered!! I contacted customer service with my receipt of purchase and was told they would NOT stand behind their product. Do NOT buy from this company!!!

12. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just get it through Amazon....this is a Scam.

Why I thought purchasing a glass protector directly through AT&T with the purchase of my new iPhone 12 Pro Max was a good idea, is another question. This was a complete scam. Had I have just purchased glass protectors and probably at least 10 of them through Amazon, I would have saved significantly and wouldn't have had as much confusion with the process. The installation is weird and the steps aren't clear. Then, seeing the Lifetime Replacement Program" information, I went to register the screen protector, thinking I could get a free replacement - still have to pay shipping for another one. Not worth it. I don't trust it. I will be using Amazon from here on out. You have been warned about BodyGuardz.

6. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Broken 3 so far

I’m now on my 3rd screen cover and just ordered a replacement. These things break super easy. Drop your phone from a few feet? Shatters. I bought my original at an AT&T store, they told me they would replace for free, lifetime warranty, all that. But they don’t replace them at all. BodyGuardz will send you a new one but charges you $8 for shipping plus tax. So really, it’s not free. You are better off buying a $10 cover off Amazon or at a discount store and just replace it yourself when it breaks. Don’t buy from Bodyguardz!

22. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible shipping time/customer service

I ordered my replacement screen protector 10 days ago and yesterday the tracking information finally started showing any information. I called 3 days ago to find out where my order was and was told to give it a few more days that this happens sometimes. But if it’s not there Monday to call back! Seriously?? What kind of customer service is that- why didn’t they track down my package that had been pending for a week? Now I have to wait another week for it to be delivered. It’s not like this was free shipping- I paid the $8 shipping fee. I am totally unhappy and over this company.

9. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY THESE PRODUCTS

DO NOT BUY THESE PRODUCTS.
Body Gaurdz does not have a live customer service.
They say life time free replacement. Good luck with that! It will take you a life time to get someone to help you with the replacement.
Also, Do NOT buy form AT&T. They say they will replace at any store but not true. This is only through manufacture warranty. Store will not help.

2. Februar 2021
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Hi Aaron,
Please contact our Customer Success team and we will be happy to assist you with a replacement. We can be reached at 801-922-5899. We are in the office Monday through Friday from 7:00 a.m. to 6:00 p.m. (MST). You can also reach us via live chat through our website or by email at support@bodyguardz.com (ATTN: Ashley). AT&T does offer replacements in their stores, but only for the AT&T Private Label protector. All other screen protectors can be replaced through our website. You just have to register your protector with us first. Once you do receive your replacement you can usually take it to AT&T and they can apply that for you. However, I would recommend contacting the store before just to make sure this is something that they will do and that they are open to do that. Please contact us at your convenience and we are happy to help in any way that we can.

Best regards,
Ashley

Bewertet mit 1 von 5 Sternen

DO NOT BUY

I bought one of these cases for my phone and the first time that I dropped it my screen completely shattered, and I dropped it from less than 3 feet high, so their claim that you can drop your phone from 10 feet in the air or whatever they say is a complete lie. Do not waste your money on these terrible, cheap cases. If you do then you will just end up paying the cost for the case on top of the cost for repairing or replacing your phone.

29. Dezember 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Hello,
We are sorry that the screen on your device has cracked and completely understand your frustration.

We strive to provide the highest quality device protection. Unfortunately, we cannot guarantee or warranty that our products will protect devices from all damage.

We would love to get some more information from you and see what we can do to help. Were you using a screen protector as well as the case? Please contact us at support@bodyguardz.com (Attn: Ashley) and we will be happy to assist in any way that we can.

Best,

Bewertet mit 5 von 5 Sternen

Phone was run over by a car

Phone was run over by a car, the only thing shattered was the bodyguards screen protector. Phone was completely fine. Excellent product and the lifetime warranty is well worth the shipping cost to save a $1000+ dollar phone.

15. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't buy Body Guardz screen protector

I agree with the review about wrap around screens. The Body Guardz screen protector DOES NOT WORK on wrap around screens. I have a Samsung GS9+ and I had and paid for a professional person who knows how to install screen savers and generally know how to fix phones as a living and HE couldn't get it to stick on the wrap around screen. It works great if your screen is completely flat!!!! But if you have a wrap around screen it will pull up on the side and lift off little by little until you need to replace. When you do replace it DO NOT BUY THIS CRAPPY product again. There's actually a screen protector that you pour on and it hardens. It's supposed to be super strong and durable. You'll have to search it out. That's all thank you

1. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Huge regret buying this screen protector

The AT&T rep talked me into buying the screen protector and it’s a huge regret. It’s the only screen protector I’ve had that peeled off on the edges after 2 months, if that. Terrible quality. To get a replacement you have to pay shipping, which wasn’t clear when I bought it. Why would I want to spend more money on this crummy overpriced screen protector? It’s a hassle to register, and it’s a hassle to send the protector back and pay for shipping for a new one. Do yourself a favor and DONT GET THIS PRODUCT. I’ve gotten 3 packs for $10 from no name brands and they’ve lasted me longer than this thing. Ugh I so regret getting this, will never get one again, and will advise anyone I know getting a phone to not fall for the sales pitch.

29. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Product - Good / Shipping costs - Bad

I have used Bodyguardz skins for years, used them on numerous iPhones and iPads and always found them really good and last a good length of time. My disappointment is in the shipping of the product, whilst they do say there will be custom charges its not made obvious at ordering. Which is a real shame.

27. Oktober 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Hi Darryl,
Thank you for taking the time to provide your feedback. It really helps push us to the next level. I have forwarded this on to our ecomm team and our shipping department so that we can look into making this more clear during the ordering process. If you have any other questions or if there is anything else we can help with please reach out to our customer success team at support@bodyguardz.com.

Bewertet mit 1 von 5 Sternen

They do not work.

I have been buying Bodyguardz for years and, yes, they break, but they have always kept my screen from breaking, until now. The ones my husband and I got wirh our new phones were not tempered glass like the old ones. His phone screen is already cracked. It cracked under the supoosed-screen protector. It is junk, and I would not recommend it to anyone anymore, even though I have been recommending Bodyguardz for years. When he called Bodyguardz, they would do nothing to help and now we will have to pay $150 to get his screen fixed. I will never buy or recommend Bodyguardz again.

16. Oktober 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your frustration. Unfortunately we do not have a warranty regarding devices themselves; however if you could reach out to us at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I would be happy to see what we can offer you at this point.

Bewertet mit 1 von 5 Sternen

Looks like I am in the same boat

Purchased their overpriced screen protector at an AT&T store. Rep. swore up and down that it is a free lifetime replacement if anything ever happens to it. Well, tried to get a replacement today and was told that they are out of stock.

Told me to try another store. Call other store and same situation. Went back to original store and asked if they will order one for me or at least notify me when they get some in stock. Told me I'm SOL and to call back everyday to see when they get a new shipment!?!?!

Came home and did some internet research and what do I find? Looks like you have to register your product and they will ship you a replacement.... for a fee! What happened to "free" "lifetime replacement" and "hassle free?" What a total ripoff.

11. Oktober 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Hi Stan. So sorry about your frustration; because the replacements themselves are free, there is that shipping and handling to have it delivered. Unfortunately we are unable to access your information to reach out directly, however if you could please send us an email at support@bodyguardz.com we would be happy to see how we can help at this point.

Bewertet mit 5 von 5 Sternen

Unique products and Excellent customer service!

I've ordered macbook ultraskin proterctors several times, as my boss gets a lot of macbooks for him and his family. They are the only ones that have the specific protectors and they are great. Their delivery time from the US to Europe was always the same. 2 to 3 weeks, which is expected. This time though, I made two different orders with a week distance one from the other. The second order arrived a month later. The first order seemed to be stuck in customs and never arrived. I expected the delay due to Covid19, but not the non-arrival. I contacted their customer support and they replied in 24hours telling me that they are sending a new order with no charge. As they did!! The product arrived a month later. I really don't know what they other reviews say, but they have an excellent customer service and I will buy from them again for sure!

8. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do Not Order Anything from this…

Do Not Order Anything from this company. They have horrible business ethics. They ignore your email and want you to solve their delivery problems.

7. Oktober 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your negative experience. Unfortunately we cannot access your information to reach out to you directly, however if you'll send an email to support@bodyguardz.com with "ATTN: Maddie" in the subject line, I would be happy to personally help you at this point.

Bewertet mit 1 von 5 Sternen

Deceitful practices

I purchased my iPhone Xmas about 5 months ago. The salesman sold me the bodyguardz case and screen protector. I admit it was a great protector for my phone. I dropped my phone and the screen protector had to be replaced. The deception is that you get a free replacement for life. First you have to pay shipping for the replacement. Expected that. What I didn’t expect was a charge for 49 because you have to return the damaged protector or they charge you for it. So not only did I pay 7 for them to ship it to me I paid another 7 to ship it back. This was never stated but it is my fault for trusting a company for being up front about that when they use replacements free as a selling point.
50 for a screen protector is insane. I purchased another otter box. Should have never switched over.

6. Oktober 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about the confusion regarding that policy; it is a policy that must be agreed to before a replacement can be ordered. Unfortunately we don't have access to your information to reach out, however if you could send an email to support@bodyguardz.com with "ATTN: Maddie" in the subject line, I'd be happy to see how I can help at this point.

Bewertet mit 1 von 5 Sternen

Advantage Program - stay away - not worth it

I purchased the Advantage Program- (lifetime replacement) for my Galaxy S6 Active...only to find out they no longer carry the screen protector for my phone ...what an over-priced rip-off!

- from the local AT&T store for my

29. September 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Faith, we're so sorry about your frustration. If you could please reach out to us at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I would be happy to look into possibilities for you at this point.

Bewertet mit 1 von 5 Sternen

I guess I’ll hop on the boat of…

I guess I’ll hop on the boat of negative feed back. One I also purchased this over priced screen protector from At&T.. these things crack like nothing clearly it’s refurbished rubbish that’s why they want it back. In one week I’ve gone through two that’s when I realized that’s my last time doing warranty, Two I’ve sent back the replacement before 60 days & I have my USPS receipt and yet I’m being charged full price. I don’t get that at all I definitely need my refund. Already made a ticket too. ( let’s get a move on it Support@bodyguardz)

15. September 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry about your frustration. Our Customer Success Team will be in touch as soon as possible to see how we can help at this point; we'd love the chance to turn your experience around.

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