BodyGuardz Bewertungen 

311
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company absolutely rocks! I ordered the wrong screen protector, realized after I applied it onto the phone, and was so sad because I was so excited to use this product. I reached out to customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I accidentally put in my expired card to purchase, and immediately fraudulent charges were being used and denied! I was so glad I did that by accident! The site is not safe to purchase from!

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Does not work with fingerprint on galaxy phones. Emailed customer service with no response.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Informationen, die aus verschiedenen externen Quellen stammen

#SayNoToCracks with BodyGuardz cases & screen protectors


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

311 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(311)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Suddenly our CC was charged full price

Suddenly our CC was charged full price, even thought we dropped the broken replacement protector on receiving the replacement.

13. September 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry about any frustration. If you can please reach out to us at support@bodyguardz.com, we'd love to look into this for you and see how we can help at this point.

Bewertet mit 1 von 5 Sternen

SCAM

Two protectors and I’m done. First one I paid $45 at the AT&T store when I got my new phone (that was my bad.. I knew better but was just lazy)..Cracked in 24 hours even though I treated my phone like precious antique crystal. Replacement shipped at $7.. cracked in less than a week. Again.. no drops, bumps, nothing. This company is straight up fraudulent. Someone needs sue these thieves.

5. September 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. Unfortunately we cannot access your information to reach out to you. However, if you can contact us at support@bodyguardz.com, our team would be happy to see how we can help from here.

Bewertet mit 2 von 5 Sternen

Worst screen protector I’ve ever had

Worst screen protector I’ve ever had. Broke same day in my pocket. This is my 3rd one in 2 months. I think they have some kind of side hustle with usps

5. September 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. Unfortunately we cannot access your information to reach out to you. However, if you can contact us at support@bodyguardz.com, our team would be happy to see how we can help from here.

Bewertet mit 1 von 5 Sternen

Total scam

Total scam. Purchased for 40$ at at&t and it did not protect my phone from a 3-4 foot fall from my nightstand to the ground. Found out that my phone was the one that sustained an injury and not the protector days after I ordered a new one, which, BTW had to pay 10$ for shipping and if you don't send the damaged product back within 60 days, you are charged full price. At&t offered me no refund. Totally out the money and now I have to go replace my phone screen. Thanks bodyguardz.

27. August 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. Unfortunately we are unable to reach out to you directly as we do not have access to your information; if you could please send an email to our Customer Success Department at support@bodyguardz.com, our team would be happy to see what we can do for you at this point.

Bewertet mit 1 von 5 Sternen

WORST CUSTOMER SERVICE/SCAM

WORSE customer service. Need a replacement? 1. You return the old item and they don't let you know. Not even let you know when you sign in in your account. 2. Treat you like you are wasting their time. 3. I opened two tickets online and no responses.
SCAM: the screen protectors after the 30 days start separating and of course you can not have you money back.
I gave them one star because they don't have zero stars.
Check for yourself: more than 67% negative comments.

11. August 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

So sorry to hear about the negative experience you've had so far; if you would like to reach out to me directly at mgleason@bgzbrands.com I would be more than happy to see how I can help at this point.

Bewertet mit 1 von 5 Sternen

If I could give this product 0 stars I…

If I could give this product 0 stars I would. Don’t waste your money. I’ve gotten $5 screen protectors on amazon that have easily lasted 6mo to a year, and so far I’ve gone through two of these Body Guard screen protectors in a less than month from simple drops, nothing crazy. So stupid. Such a waste.

11. August 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

So sorry to hear about your frustration. If you are able to reach out to our Customer Success Department at support@bodyguardz.com with a note about the situation, our team would be happy to look into options for you at this point.

Bewertet mit 1 von 5 Sternen

SCAM!!!!!!!!!!!!!!

I bought this overpriced ($40) screen protector from AT&T with the promise of free lifetime replacements if broken. Ist one in store...after that online. I went in the store...no luck... have to go online. THEY WANT TO CHARGE ANOTHER $9.95 for "shipping". HUGE SCAM!!! DO NOT FALL FOR THIS!!!!!! (They just had a answer to reach out to support for help but I already tried this. I was on the phone for nearly an hour. Even talked to a pompous ass of a manager with no resolution. Again...don't fall for this scam!!!
UPDATE: Maddie approved sending the replacement out at no extra cost, this one time. After this, I still would need to pay $10 for "shipping". I still would not recommend this company as this was such a huge hassle and a big waste of my time. I got a follow up email basically saying how generous they were to me, but they would not authorize this again if we have further problems. Ridiculous. These were supposed to be free replacements for a lifetime. They did me no favors, but just did what they should have done in the first place.

31. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. Because the replacements themselves are free there is the shipping and handling charge to have them delivered out to you. If you could please reach out to us at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I'll personally be able to look into options for you.

Bewertet mit 1 von 5 Sternen

Horrible shipping!

I have used the product for at least 7 years, but I have to be honest. You must have patience you decide to use them.

I received “item shipped” notice within 24 hours and when I tracked it, it took 1 week for the tracking service to receive the package. That means Bodyguardz sat on it for a week!

They need to stop using whatever mail service you have. There is no reason ANYONE should have to wait 11 days to receive ANY package! Does your warranty cover phone glass breakage while you wait 9 days too long for something the size of an envelope?

25. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration regarding that delayed shipment. If you could please reach out to us at support@bodyguardz.com with your account information, we'd be happy to look into this and see how we can help at this point.

Bewertet mit 1 von 5 Sternen

if i could rate 0 stars i would.

if i could rate 0 stars i would.. my brother bought me my first screen protector here since i had just got a new phone, my phone is NEVER in my pocket,purse or anywhere it can get damaged. yet the screen protector cracked? okay whatever, i ordered a new one since it had a warranty.. paid $8 in shipping.. just for it to break again.. yeah no, i never ordered from this company again yet months later they charge my card for $47.88? wt... save your money and order your protectors off amazon :)

20. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. It sounds like there was some confusion regarding the process of our replacement policy; if you could please reach out to our Customer Success Department at support@bodyguardz.com, our team would be happy to see how we can help from here.

Bewertet mit 1 von 5 Sternen

Overrated,too much money for what you…

Overrated,too much money for what you can get for less money’screen brakes easily ,the good thing is you get a lifetime garuntee but they want the old back and when you send it they claim it didn’t come so they will charge you ,(I emailed Maddie but not much help)

15. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about your frustration. Unfortunately we are unable to access your contact information to reach out directly; however if you can contact us at support@bodyguardz.com with "Attn: Maddie" in the subject line, I would be happy to help you directly.

Bewertet mit 1 von 5 Sternen

The screen protectors are terrible…

The screen protectors are terrible quality. I’ve had my new iPhone 11 for one month & I've already had two screen protectors break. For $45 that’s ridiculous. Neither times involved my phone being dropped. The lifetime warranty shipping fees are around $7 which is not ideal if I’m buying 2-3 protectors per month. This is ripoff and a waste of money.

15. Juli 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your frustration. We do have multiple products for that device; if you could reach out to our Customer Success Department at support@bodyguardz.com, we would be happy to look into it and see how we can help.

Bewertet mit 2 von 5 Sternen

No return postage for warranty replacement!!!

I like the product and the warranty replacement is ok...BUT no return postage on the return envelope is the biggest pain in the backside. For this reason only, I will not buy their product again. Instead of putting the return envelope back into my mailbox, I have to find my way to the post office just to buy stamps. STAMPS? Who buys stamps anymore? I have no other need for stamps than to send my Bodyguardz back.

For goodness sake, add the postage into the shipping fee during the warranty replacement.

10. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

So sorry to hear about your frustration surrounding that policy; we'll definitely pass your feedback along to our teams.

Bewertet mit 1 von 5 Sternen

Overpriced screen protectors

Overpriced screen protectors. Paid $45 for one protector with “lifetime guarantee”... they charge $8.49 to send you a new one. (Mine cracked like 2 weeks later) Instead I paid $8.99 on amazon for three covers that work great! I suggest don’t purchase bodyguardz case.

5. Juli 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your frustration; unfortunately we cannot access your information to reach out directly, however if you decide you would like to look into other options, please feel free to reach out to our Customer Success Department at support@bodyguardz.com. Our team would be happy to see how we can help at this point.

Bewertet mit 1 von 5 Sternen

They keep breaking....

I've gone through maybe 5 or 6 screen protectors - they last for a month or so then an edge cracks/spiderwebs across it. Never dropped the phone just cheap plastic...

5. Juli 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your frustration; unfortunately we cannot access your information to reach out directly, however if you can contact our Customer Success Department at support@bodyguardz.com our team would be happy to look into options for you at this point and see how we can help.

Bewertet mit 1 von 5 Sternen

Disreputable Company - STAY AWAY

They are out of stock for a warranty replacement, but they are happy to sell you the same product.
There is a chat button on the site but it doesn’t work.
No phone customer service.
They promise to reply to email in “24 - 48 business hours”.
DON’T DO BUSINESS WITH BODY GUARDZ.

24. Juni 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We're so sorry to hear about your frustration surrounding that. Unfortunately we are unable to access your information to reach out to you directly, however if you can reach out to us via email at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I'd be happy to help you.

Bewertet mit 5 von 5 Sternen

Phone got run over by car and is FINE

I accidentally left my phone on my bf’s roof today and he drove off and my phone got run over by at LEAST one car. It was like it never happened bc of the Body Gaurdz case and screen protector!! I thought i was surely F****d. I had gotten this phone only a few weeks ago so I am especially grateful and relieved!!

14. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I Have been a costumer for years product…

Have been a costumer for years product is great customer service stinks,
After multiple emails attempts to the company and many calls but nobody answers the phone, They never replied to my email, all I received was the warning email that they never received my old screen protector, and now I was charged for it 2 months later. They have lost my trust.

30. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry about your frustration surrounding that. A member of our Customer Success Team will reach out in the next day or so with a solution regarding this situation.

Bewertet mit 1 von 5 Sternen

Be careful with this company

Be careful with this company. Months after sending back the old protector they charged full price on my account. Don’t trust them anymore.

23. Mai 2020
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

So sorry to hear about your frustration. It sounds like there could have been an issue with the mail system; if you can reach out to our Customer Success Department at support@bodyguardz.com, our team would be happy to look into this for you and see how we can help from here.

Bewertet mit 1 von 5 Sternen

If I could give it 0 stars I would

If I could give it 0 stars I would. After multiple problems in the past with being charged despite me sending the old protector back, yet another problem arose. The website claims I still have 4 out of my 5 FREE shipping protectors remaining. So I clicked to claim one and I processed the order and what do you know, it charged me for shipping. I called the company and the guy said there’s nothing he can do because they did a reset on their website and it took away the free shipping for people by accident but now he put it back on for me for next time. That does nothing for me now I need a refund this is ridiculous.

22. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

We're so sorry to hear about the negative experience you had. If you can please send a copy of your review and the email address on your account to support@bodyguardz.com with "ATTN: Maddie" in the subject line, I would be happy to personally look into this for you.

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