I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... Mehr ansehen
Unternehmen hat geantwortet
This company absolutely rocks! I ordered the wrong screen protector, realized after I applied it onto the phone, and was so sad because I was so excited to use this product. I reached out to customer... Mehr ansehen
Unternehmen hat geantwortet
I accidentally put in my expired card to purchase, and immediately fraudulent charges were being used and denied! I was so glad I did that by accident! The site is not safe to purchase from!
Unternehmen hat geantwortet
Does not work with fingerprint on galaxy phones. Emailed customer service with no response.
Unternehmen hat geantwortet
#SayNoToCracks with BodyGuardz cases & screen protectors
2801 N Thanksgiving Way, #300, 84043, Lehi, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service is the best on the planet! Super understanding & helpful! Also the screens last better than any other screen!!
This company is a ripoff and their products overpriced junk. Paid $23.82 on 12/4/22 for a supposedly great screen protector. Couldn't get It applied correctly despite their fancy box, which is the only thing that is fancy, the protector received was just a flimsy piece of plastic. So had to use their so-called replacement program wherein they charged me $10.65 for a 'free' replacement on 12/14/22. On 1/24/23 I returned the first screen protector in their envelope provided as per their their policy. On 2/23/23 an unauthorized charge of $47.65 was placed on my account with no reason or communication from the company whatsoever. Do yourself a favor and do not give them your card info. Shop elsewhere.

Antwort von BodyGuardz
Michael D was very understanding and thorough with helping me as I tried to navigate through my issue. I certainly would’ve given up if I hadn’t had his guidance. Thank you, Michael D!
I had an issue with a return I didn’t know they corrected it for me and did this in a professional and timely matter thank you again for the great service and my family loves your products!!

Antwort von BodyGuardz
I struggled a bit by getting cut off from an initial conversation, but the next person helped right away and without any effort. Impressive!

Antwort von BodyGuardz
thieves, do not buy these covers. After buying the cover it broke (they are not of good quality) I asked for a replacement under warranty and they billed me again. The replacement thing is a scam. I don't recommend it unless you want to lose money.

Antwort von BodyGuardz
Sophie was a great help. made sure she completed with my current order. Was able to cancel my order and make a new one before it was sent out.

Antwort von BodyGuardz
Great customer service and answered all my questions promptly and accurately. Love it!!!!
Tony O. Was empathetic knowledge able and extremely helpful.therea afew product delivery issues over a period of at least a week. Tiny literally held my hand and kept the line of communication open and readily available. What could have been very frustrating turned out to be okay. I thank bodygardz for the excellent service
The rep was able to help me. It appears my order has been lost in shipping. A new order should be sent to me
I will start by leaving my order number to avoid anyone thinking this is just an unreasonable customer...Order BGZS03871708. I accidently ordered the wrong model screen protector...my fault. However there is a 30 day return policy...good luck with that. They dont answer any calls or return any emails, as they instruct you to do in these cases on their very own site. Placed 3 calls, sent 4 emails...all go unresponded. In reference to their replacement service I have never had a problem with them in the past however...returns...are non existant. I believe they ignore all communications to avoid having to provide a refund. You call, choose option one, and it repeats itself over and over again leading you no were. You choose any other option and it ALWAYS states there are no reps to take the call and advise to email them for support. You email them for support and your emails go unresponded. Ive thrown away $40 before and it wont effect my life however I write this review because that may not be the case for others. This company is aweful...not to mention one of the most expensive options for a protector...there ARE many others with equal quality at a much affordable price. My recommendation...DO NOT purchase ANYTHING from BodyGuardz...not worth the hassle or the cost.

Antwort von BodyGuardz
Michael D was extremely helpful and quick. He took care of my mistake in an effortless and pleasant manner. Please promote him or whatever pronouns they use.
Great product. It saved my phone from multiple falls and left zero scratches. Just make sure to keep the old screen if you go for a replacement.
I have been using BodyGuardz for over 9 years! Every phone has a screen protector and case all from BodyGuardz; it is a must! I love the replacement program because I am pretty rough on my devices, but BodyGuardz cases and screen protectors have always protected my device(s). I dropped my phone from a 10' platform onto concrete, and all that cracked was the screen protector. The Case worked well, and I sent the protector to be replaced for free. 9-year customer and love all of my products from BodyGuardz.
I bought a bodyguardz cover for my Ipad, at At&t, they installed it and told me it was under warranty, but did not bother to tell me, if something happened I had to deal directly with bodyguards. I had it for less than a month and it cracked, so I took it back to AT&T and they told me they did not replace them. I had to buy another one from bodyguardz, I think the replacement was $21, and it arrived today, but now they tell me I have to send the old one back at my expense and put this one on myself. If I don't send the old one back they will charge me full price. I already paid the full price when I bought it. What kind of business is this? I am going to ask AT&T to put it on for me and I hope they will. I could have bought one at Zagg and if it cracked and took it back and they will replace it for $7 or $8. For sure, the next phone or anything I buy will be from Zagg, I will not purchase anything from bodyguardz. Be aware of all the trouble of buying a bodyguardz. I have not sent it back yet and am not sure how much that is going to cost, to send it back, THIS IS RIDICULOUS.

Antwort von BodyGuardz
I purchased the screen protector at At&t. I did the registration. I paid $10. Not once did the At&T guy said "keep the cracked screen protector" because they will NEED IT. First you are charged $10 worth of shipping and handdling. And I didn't find out about their necessity for screen protector till I received the box requesting the broken one. I receive daily codes & specials thru email from Bodyguardz. Yet no announcement letter, no warning on dates required by or amounts that will be deducted. No warning on a card when it will be deducted by. Seems they just take the money from history purchase method. I will never use bodyguardz again. They do that so people won't abuse their unlimited screens. I could buy the same screen at Amazon for a quarter. Not a great experience.

Antwort von BodyGuardz
Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.

Antwort von BodyGuardz
Pretty much the same as others. Was sold a $40 bodyguardz by att and was told the protector has lifetime replacement. What they don’t tell you is you pay shipping for replacement (which is about the same cost as a new screen protector that is shipped free), and must return the existing protector OR YOU PAY AGAIN FOR THE PROTECTOR. Horrible business model. What a damn pain in the a$$.
And bodyguardz’ response is A JOKE.

Antwort von BodyGuardz
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