BodyGuardz Bewertungen 

311
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company absolutely rocks! I ordered the wrong screen protector, realized after I applied it onto the phone, and was so sad because I was so excited to use this product. I reached out to customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I accidentally put in my expired card to purchase, and immediately fraudulent charges were being used and denied! I was so glad I did that by accident! The site is not safe to purchase from!

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Does not work with fingerprint on galaxy phones. Emailed customer service with no response.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Informationen, die aus verschiedenen externen Quellen stammen

#SayNoToCracks with BodyGuardz cases & screen protectors


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

311 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(311)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Bad business practices shop elsewhere

This company is a ripoff and their products overpriced junk. Paid $23.82 on 12/4/22 for a supposedly great screen protector. Couldn't get It applied correctly despite their fancy box, which is the only thing that is fancy, the protector received was just a flimsy piece of plastic. So had to use their so-called replacement program wherein they charged me $10.65 for a 'free' replacement on 12/14/22. On 1/24/23 I returned the first screen protector in their envelope provided as per their their policy. On 2/23/23 an unauthorized charge of $47.65 was placed on my account with no reason or communication from the company whatsoever. Do yourself a favor and do not give them your card info. Shop elsewhere.

23. Februar 2023
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Thank you for taking the time to leave a review! We're sorry to hear about the issues you've had with the replacement program. We weren't able to find your account in our system with the info you provided. If you'll reach out to our team at support@bodyguardz.com, one of our agents would be more than happy to work with you to remedy the situation.

Bewertet mit 5 von 5 Sternen

Michael D was a huge help!

Michael D was very understanding and thorough with helping me as I tried to navigate through my issue. I certainly would’ve given up if I hadn’t had his guidance. Thank you, Michael D!

23. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an issue with a return I didn’t…

I had an issue with a return I didn’t know they corrected it for me and did this in a professional and timely matter thank you again for the great service and my family loves your products!!

22. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

Hello! We are glad to thear that your process went smoothly! Thank you for being a Bodyguardz customer!

Bewertet mit 1 von 5 Sternen

thieves

thieves, do not buy these covers. After buying the cover it broke (they are not of good quality) I asked for a replacement under warranty and they billed me again. The replacement thing is a scam. I don't recommend it unless you want to lose money.

13. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

Hey Jose! So sorry to hear about this charge. It sounds like we may not have received your damaged protector back from you for your recent replacement order. One of our agents will be reaching out to you via email to work with you on this situation.

Bewertet mit 5 von 5 Sternen

was quick to change my order details

Sophie was a great help. made sure she completed with my current order. Was able to cancel my order and make a new one before it was sent out.

13. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

Thank you so much for being a customer with us! I was happy to help make sure you got the correct order!

Bewertet mit 5 von 5 Sternen

Tony O excellent customer. Sevice

Tony O. Was empathetic knowledge able and extremely helpful.therea afew product delivery issues over a period of at least a week. Tiny literally held my hand and kept the line of communication open and readily available. What could have been very frustrating turned out to be okay. I thank bodygardz for the excellent service

7. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Non existing customer service

I will start by leaving my order number to avoid anyone thinking this is just an unreasonable customer...Order BGZS03871708. I accidently ordered the wrong model screen protector...my fault. However there is a 30 day return policy...good luck with that. They dont answer any calls or return any emails, as they instruct you to do in these cases on their very own site. Placed 3 calls, sent 4 emails...all go unresponded. In reference to their replacement service I have never had a problem with them in the past however...returns...are non existant. I believe they ignore all communications to avoid having to provide a refund. You call, choose option one, and it repeats itself over and over again leading you no were. You choose any other option and it ALWAYS states there are no reps to take the call and advise to email them for support. You email them for support and your emails go unresponded. Ive thrown away $40 before and it wont effect my life however I write this review because that may not be the case for others. This company is aweful...not to mention one of the most expensive options for a protector...there ARE many others with equal quality at a much affordable price. My recommendation...DO NOT purchase ANYTHING from BodyGuardz...not worth the hassle or the cost.

19. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von BodyGuardz

Hey Mario. Thank you for taking the time to leave a review. Looking at your conversation history in our system, it looks like we've had an agent reply to each of your email requests within 24 hours of your inquiry. We also tried to reach out to you via a personal message on Facebook. If you could check your inbox and spam folder in your email, or your Facebook messages and reply to one of those messages, an agent would be happy to help you get this return processed.

Bewertet mit 5 von 5 Sternen

Great product

Great product. It saved my phone from multiple falls and left zero scratches. Just make sure to keep the old screen if you go for a replacement.

3. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best Cases and Screen Protectors (9-year Customer)

I have been using BodyGuardz for over 9 years! Every phone has a screen protector and case all from BodyGuardz; it is a must! I love the replacement program because I am pretty rough on my devices, but BodyGuardz cases and screen protectors have always protected my device(s). I dropped my phone from a 10' platform onto concrete, and all that cracked was the screen protector. The Case worked well, and I sent the protector to be replaced for free. 9-year customer and love all of my products from BodyGuardz.

30. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am sorry, I bought a bodyguardz for my Ipad.

I bought a bodyguardz cover for my Ipad, at At&t, they installed it and told me it was under warranty, but did not bother to tell me, if something happened I had to deal directly with bodyguards. I had it for less than a month and it cracked, so I took it back to AT&T and they told me they did not replace them. I had to buy another one from bodyguardz, I think the replacement was $21, and it arrived today, but now they tell me I have to send the old one back at my expense and put this one on myself. If I don't send the old one back they will charge me full price. I already paid the full price when I bought it. What kind of business is this? I am going to ask AT&T to put it on for me and I hope they will. I could have bought one at Zagg and if it cracked and took it back and they will replace it for $7 or $8. For sure, the next phone or anything I buy will be from Zagg, I will not purchase anything from bodyguardz. Be aware of all the trouble of buying a bodyguardz. I have not sent it back yet and am not sure how much that is going to cost, to send it back, THIS IS RIDICULOUS.

19. Dezember 2022
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Hi Don,
Thank you for your feedback. We don't require proof of purchase to register a screen protector so anyone can create an account and order a screen protector for just the shipping and handling fee without ever having purchased the product. This is one of the main reasons we ask for the old protector back. In most cases, AT&T will apply the new protector for you.

Please reach out to us at support@bodyguardz.com (attn: Ashley) and I would be happy to assist you with the old protector.

Best,
Ashley M

Bewertet mit 1 von 5 Sternen

AT&T pushes the sale! Bodyguardz will still charge!

I purchased the screen protector at At&t. I did the registration. I paid $10. Not once did the At&T guy said "keep the cracked screen protector" because they will NEED IT. First you are charged $10 worth of shipping and handdling. And I didn't find out about their necessity for screen protector till I received the box requesting the broken one. I receive daily codes & specials thru email from Bodyguardz. Yet no announcement letter, no warning on dates required by or amounts that will be deducted. No warning on a card when it will be deducted by. Seems they just take the money from history purchase method. I will never use bodyguardz again. They do that so people won't abuse their unlimited screens. I could buy the same screen at Amazon for a quarter. Not a great experience.

15. Dezember 2022
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

We appreciate you taking the time to leave a review! We apologize that you weren't made aware of this policy. If you'll reach out to our team at support@bodyguardz.com, one of our agents will be happy to work with you to resolve your situation.

Bewertet mit 5 von 5 Sternen

It was my Mistake, but they handled it Great

Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.

5. Dezember 2022
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Thank you so much for being a customer! Happy to help!

Bewertet mit 1 von 5 Sternen

Pretty much the same poor experience as others

Pretty much the same as others. Was sold a $40 bodyguardz by att and was told the protector has lifetime replacement. What they don’t tell you is you pay shipping for replacement (which is about the same cost as a new screen protector that is shipped free), and must return the existing protector OR YOU PAY AGAIN FOR THE PROTECTOR. Horrible business model. What a damn pain in the a$$.

And bodyguardz’ response is A JOKE.

5. Dezember 2022
Bewertung ohne vorherige Einladung
BodyGuardz-Logo

Antwort von BodyGuardz

Thank you for the candid feedback. When you purchase a screen protector you are then eligible for replacements. There is not cost for the product itself, but you do cover the shipping and handling fee of $9.95. If you have a BodyGuardz case ($20 or more) you can get free shipping on your first 5 replacements. We do ask that you send the old screen protector back, but this should only cost you one stamp to send back to us and if you ever run into any issues sending the old protector back just reach out to us at support@bodyguardz.com and we are more than happy to help.

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