BoConcept København/Ishøj Bewertungen 211

Kvalitets møbler med hurtig levering. Kundeservice var gode til at svarer på spørgsmål og alt i alt en fin oplevelse 👍🏼

Jeg har købt et par møbler fra BoConcept for nogle år siden og har været meget tilfreds med kvaliteten og holdbarheden. De står stadig smukt og skal også med til vores kommende bolig. I forbindelse med flytning har BoConcept været enormt behjælpelige med at fremsende vejledninger til samling af møblerne og de har sendt et par beslag ovenikøbet. Det er virkelig et højt serviceniveau, som jeg ellers synes, at man skal kigge langt efter i dag.

Super god service af Emil fra Ishøj. Efter at vi havde problemer med vores sofabord fandt vi frem til en super god løsning sammen - super glade og tilfredse kunder. Det bliver bestemt ikke vores sidste gang hvor vi køber fra BoConcept Ishøj.

Føj for pokker. Bo Concept forsøgt i foråret 2022 at narre verden ved at sige, de ville trække sig fra Rusland. Men i løj og genoptog i stilhed salget igen hen over sommeren. Og nu bliver i der.
Har i ingen moral eller anstændighed? Hvordan kan i fortsat støtte et diktatur af værste skuffe og deres folkedrab. Tusindvis af civile! Og nu 16.000 på flugt, fordi russerne bombet en dæmning.
Shame on you.

An exceptionally creative and practical company. They came to my house, suggested various ideas and didn't seem at all worried that I couldn't afford to take up (buy) anything. But, they gave me a precious, low-cost tip which I could use. Such a simple but powerful idea. I was enormously impressed and delighted.

Jeg har netop købt møbler hos BoConcept og har haft en fantastisk oplevelse. Dels har jeg fået rigtig god service i deres butik i København - særligt af deres kvindelige ekspedient (kan desværre ikke huske hendes navn), men hun var utrolig venlig og meget hjælpsom. Men den FEDESTE oplevelse var at få besøg af deres indretningsarkitekt Trine Andreasen - det var en uforglemmelig oplevelse! Trine var det sødeste menneske, og fra det sekund hun trådte ind i min lejlighed flød det bare over med de fedeste indretningstips! Jeg måtte febrilsk skrive det hele ned, så jeg kunne huske det hele:) Jeg havde slet ikke forestillet mig, at jeg ville få SÅ meget glæde og gavn af hendes besøg. Men Trine gennemgik hvert eneste værelse, og havde bare så mange gode observeringer og tips - og hun var enorm respektfuld og kunne fuldstændig læse vores behov. Så BoConcept: I har virkelig en stjerne i Trine. Tak for den service - det var guld værd. bh Marie

Good experience from start to finish. Received great suggestions from the designer (Samantha) on the layout of our sitting room and the sofas, colours materials etc. The delivery was a couple of weeks later than expected but we’d been kept up to date so no prob. And now we’re delighted, delivery people were super helpful, moved our old furniture out, and we are really happy with the outcome, room looks great and furniture quality seems good too. Happy with Bo Concept (we used Birmingham store)

Please dont buy from them!
I am writing to you because your company has behaved unprofessionally and I have been given false promises.
I bought a leather chair and an ottoman from you last year. First the delivery was majorly delayed, which I understand. But a defective piece was delivered when the chair finally came. Not only that, the ottoman was also missing from the delivery, so incomplete defective delayed delivery. When I contacted your company they didn't believe that the chair was defective, but, finally they came and inspected, and agreed to send a replacement for the chair. They also told us that the ottoman would eventually be delivered. The replacement chair was also majorly delayed without any updates. Due to all this unprofessionalism your sales rep Mira Ling and her manager told us that we would be given a discount for all the trouble we had to go through. But now, after the replacement chair has been delivered, no discount was credited to us. Infact your company has backtracked on their promise.
Extremely disappointing. Never doing business with you again, and I will make sure to let my family and friends know, never to buy from you again.

Pearl

We ve bought a small walnut dining table from BoConcept last month. They have given as the papers about how we can use it and how to take care of the furniture. (since walnut brightens over time, you cannot use it for at least 2 weeks)

So after they have shipped it I took care of it and as it has been written I kept it open. Christmas has come and I though why not, I place the plastic box containing all the Christmas tree decorations in it. (About 3 kgs). I pulled it a bit over and the plastic box has intantly damaged the surface. I was extremely surprised that the walnut veneer at a single point has dusted off from the surface. The table was 2 days old at that point. I have written to the customer service and I have pointed out that the surface contained a hidden defect and I want a replacement or money back. (I have sent them a photo about the defect)

Well they have come out and also taken a photo from the damage. At that time was Christmas so the head quarter was closed so we had to wait 2 week at least for the answer.

Here comes the funny part. (or tragic) They have told me that I have dropped something on the surface and its my fault but they would give me a wood repair kit to fix it. I told them that at a luxury price I don't think that I should fix it so I wanted my money back. After we have argued a few minutes they have decided to gave our money back but only if we bring back the furniture.

The law says that if a furniture (or snything else) is more than 10kgs they have to bring it back. (This time we had to write an official letter) My wife is a prosecutor so she can write beautiful official letters. :)

Finally we were able to get back our money.

Actually I don't think they have a proper customer service, nor a proper quality control which is a shame, because I really like the design. And of the top of it I can't really understand why they can't accept the fact if they ship something with a hidden defect. (especially with 5 years of guarantee) It's the law of nature. Nothing is perfect. We are humans, they are humans, nothing is perfect. If they make a mistake, then fix it. (Especially at this price level I also have to fix my mistakes at my workplace)

So I'm very disappointed. They should really start appreciating their customers at this price level and show them a little bit more respect.

Jeg har aldrig været so skuffet over mine handelsoplevelse hos firma. I dag jeg har været i Ølgod lager for at afhente 2 tæpper det jeg købt ved tilbud på deres hjemmeside. Jeg købt tæpper flere gang på tilbud sidste år, 8 i alt med de sidste 2 det jeg afhentet i dag. Jeg købte ikke kun tæpper hos BoConcept, men af ​​en eller anden grund tiltrak kun tæpper sådan opmærksomhed fra lagermedarbejderne, der er ansvarlige for ordreudleveringen til kunder. Efter jeg havde pakket dem i bilen fik jeg at vide at jeg skulle ikke bruge for flere tæpper i den her år. Samtidig blev jeg beskyldt for at købe tæpper til videresalg, fordi åbenbart almindelig menneske har ikke brug for så mange tæpper. Der blev også meldt om am hvis jeg fortsætter at købe flere tæpper de kan blokere mit kort så jeg kan ikke handle på deres hjemmeside. Jeg ved ikke hvorfor jeg fortjener denne behandling, måske, fordi jeg ikke dansker og udlændinge kan åbenbart ikke have brug for så mange tæpper til deres egne forbrug.
Og BoConcept har ikke brug for kunder med høj forbrugsniveau.

Jeg har anbefalet jeres virksomhed til så mange mine venner og bekendte gennem år og lige nu jeg virkellig fortryder om det. Men der er ikke noget det kan ikke blive rettet.

Åbenbart som udlændinge jeg kan ikke have et stort hus hvor jeg kan lægge i det mindste 6 tæpper , og jeg kan ikke have famile for eksempel min mor , det jeg kan købe tæpper til eller venner . Åbenbart jeg kan købe 6 tæppet kun med at formål af videresalg. Derudover alle tæpper det jag har købt befindes i mit hus hvis nogen vil gerne tjekke. Jeg aldrig nogensinde har oplævet sådan noget. Hvis denne logik skal udvide sig så jeg kan ikke købe 6 par af forskællige sko til migself , jeg kan købe dem kun med en formål af videresalg .

I mine øjne det er latterligt fra en side men også det oplævelser har ødelagt ikke kun min forhold til jeres virksomhed men også min aften .

Faktisk jeg self betalt for min dårlig oplevelse.

P.S. jeg er fra Ukraine og tak for støtte!

Butikken i Ishøj er virkelig fin og dygtig betjening / vejledning.

Levering igen en god oplevelse.

Fine møbler

Fantastic furniture and outstanding service from Tillicoultry branch. Belle went out her way to show (video and pics) the items I was after. As they were ex-display I had to organise the courier myself (DPD - atrocious service, don’t use them over there). The courier failed to collect the items twice stating they weren’t ready which was not true. Belle and the team went over and above to finally ensure they were collected and shipped to me. I cannot thank her enough for it.

I spent over $20K at BoConcept in Costa Mesa, CA buying a sectional, dinning table, and chairs. They failed to deliver the furniture on time, part of my order wasn't even delivered for weeks, and I had to go pick it up from the store after having to follow up with them for weeks, with no response back from BoConcept.

Their customer service is the worst. They simply don't care about their customers at all. The quality of their product is HORRIBLE. They use very cheap materials and the money you spent with them is a complete waste of your hard-earned money.

SINDSYG FED OPLEVELSE MED BOCONCEPT ISHØJ! 😍

Min kone og jeg skulle købe en sofa, vi kiggede derfor i boconcept i Ishøj, første håndsindtrykket med medarbejder, møbler, og service var bare on-top! Vi regnede ikke med at handle samme dag men Trine, hun gav sådan en god service og dækkede vores behov så godt, at vi alligevel endte med at handle samme dag! Det var en fed oplevelse, og at blive taget seriøst som kunde var virkelig rart ❤️ Kun varme anbefaleninger herfra! Så skynd jer ned til Trine, og få en kanon oplevelse i Boconcept

I støtter Rusland i deres ækle erobringskrig i Ukraine.
FØJ!!!!

Fy for sørme barne morder og så er de stadig i ruslorteland de er så færdig i Danmark

Handler ikke med et firma der støtter Rusland

Bloodfurniture!
Boykot BoConcept der forsætter med at støtte Rusland.

HOLD NU K*FT!! Til den danske befolkning… Så stop da med at hagle firmaer ned der stadig er aktive i Rusland, for så længe den danske regering brutalt voldtager deres egen befolkning så må ejerne jo tjene penge andetsteds fra, boykot regeringen istedet for butikker og firmaer, de gør deres for at overleve istedet for at acceptere voldtægten vi alle bliver udsat for!

Handler aldrig igen hos jer. Har ellers købt en del møbler hos jer. Men at i stadig har forretninger i Rusland og tjener penge der. Det er blodpenge. Håner virkelig at i brænder nalderne på jeres politik.