Every time I decide to let BP lapse, something extraordinary happens to bring me back. This time it was the Micro-Masque Caviar Moisturizer I received as an anniversary gift from BP. I have never had... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was excited about joining and doing a comparative product. Hermosa the brands and I am currently using. However, the membership was supposed to come with a free gift which I never got once I receive... Mehr ansehen
Unternehmen hat geantwortet
I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... Mehr ansehen
After using Beauty Pie products for several years I can honestly say that I trust their products and that the products produce results. Appreciate that BP doesn’t make outlandish claims. No claims abo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Kontaktinformationen
New York, Vereinigte Staaten
- www.beautypie.com/us
4,4
Hervorragend
6284 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beauty Pie is amazing until you contact…
Beauty Pie is amazing until you contact customer service. I was a loyal customer for over 5 years. Recently made a purchase that was supposed to come with a free add on. Immediately after placing my order I realized I did not see the add on item in the order. I was not allowed to cancel that order nor would customer service honor the gift with purchase. After many back and forths I gave up and cancelled my membership.
3. Mai 2026
Antwort von Beauty Pie™ - USA
We truly value your five years of loyalty and are sorry to hear about your recent experience. We understand your frustration regarding the missing add-on and the subsequent customer service interaction. We've reviewed your email address and we're not able to find any contact with you with the email address you wrote this review with. We'd love to get this sorted, please could you reach out to us via email at customer.service@beautypie.com. We look forward to hearing from you!
Beauty Pie is a reliable source of…
Beauty Pie is a reliable source of quality & innovative beauty products at very reasonable prices. Yes, there are beauty products that aren’t a fit for me but overall, I am very pleased with the items that I am currently using such as serums, body washes & moisturizer. Overall, I am a satisfied customer.
8. Mai 2026
So far joining has been great
So far joining has been great. Great products at great prices! Thanks to my new esthetician who got me to check out some products here!
25. April 2026
Frustrating
Obscure, constantly changing return policy that includes/excludes products at will. In this country, if a product doesn’t live up to claims or causes a reaction, it can be returned. Products are overpriced for what they are and the membership model is just another cash grab.
7. Mai 2026
Antwort von Beauty Pie™ - USA
Hi Emily,
Thank you for taking the time to share your feedback. We truly appreciate you bringing these concerns to our attention and can understand your frustration. We are sorry to hear that your experience has not met your expectations.
Regarding our returns policy, we understand your disappointment with the current guidelines. Our policy has consistently been that we cannot accept returns on items that have been opened or used. This information is readily available on our website. We recognize that this differs from some other cosmetics companies, and we want to be transparent about our policy.
We want to help in any way we can within these guidelines. Using the email address associated with your review, I have taken a look into our email system and cannot see any contact from you. If we can assist you further with your query, please do not hesitate to reach out to our Member Happiness team at beautypie.com/contact.
We sincerely value your feedback and are committed to improving our products and services.
Best wishes,
Rachel from Member Happiness
Beauty Pie
Great products!
I really like the products that I use. Youthbomb is amazing and I use it every day. I like being a member and getting discounts and deals on products I actually use!
30. April 2026
The products are excellent
The products are excellent. They are better than ones I have paid almost double the price I get as a member
I love the pink box. It may seem silly but it’s like a gift💕
30. April 2026
Placed my order a month ago
Placed my order a month ago, emailed customer service since tracking hasn’t updated since May 10, today is June 5, and that was two days ago and I’m still waiting for a reply to my email for not receiving my product. A ton of product by the way. More than $200 worth of product. I am not a new client and this is terrible service. I am out of a few things now and have ended up buying other things and spent more money that I did not need to spend. But I can’t get a reply to an email even.
6. Mai 2026
Antwort von Beauty Pie™ - USA
Hi Sonya,
Thank you for taking the time to leave a review. We're really sorry to hear about your experience and completely understand your frustration.
Thank you for providing your email address with your review. I have used this now to locate your email in our system. I have looked into the tracking of your order and can see that the length of time that has elapsed since the tracking was last updated, and therefore we have been advised by the carrier that the order can be marked as ‘lost in transit’. I’ve now arranged for a full replacement of this order to be sent out to you again with expedited shipping. I have also responded back to you on that email thread so if there is anything else we can help you with please don't hesitate to get back to me there.
Thank you for your feedback, and again, we sincerely apologise for the inconvenience caused.
Best wishes,
Rachel from Member Happiness
Beauty Pie
Love all the skin care products
Love all the skin care products . My 70 year old skin looks 50!
B
6. Mai 2026
Lovely company & fantastic products
Lovely company with fantastic products. Customer service is top notch. My skin feels wonderful after a few weeks. Packaging is great and love the variety and quality of skin care. Membership has great benefits. Highly recommend!
15. April 2026
Love Beauty Pie products
Love Beauty Pie products. Always excited when new products arrive, never disappointed when I use them.
21. April 2026
Great products with high quality…
Great products with high quality ingredients and formulations comparable to high end cosmetics but at a reduced price. I love it!!
28. Mai 2025
Love every product I’ve purchased!!
16. April 2026
Products and prices are great!
14. April 2026
Youthbomb - Highest Quality & It Works!
I just ordered my third jar of the Youthbomb Breakthrough Repair Cream - it is that good. Delivery is fast and I get a sample of another product with each order. I love the complete product descriptions that always include how to use. These are truly the most high-end products at reasonable prices.
2. April 2026
Quick service and high quality products…
Quick service and high quality products without unnatural ingredients.
1. April 2026
I am a big fan of Beauty Pie products…
I am a big fan of Beauty Pie products and customer service! It takes a lot for me to sign up for a subscription service and I’ve been pleased with beauty pie prices and quality.
12. September 2025
So funktioniert Trustpilot
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