Beauty Pie™ - USA Bewertungen 

6.280
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Every time I decide to let BP lapse, something extraordinary happens to bring me back. This time it was the Micro-Masque Caviar Moisturizer I received as an anniversary gift from BP. I have never had... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I was excited about joining and doing a comparative product. Hermosa the brands and I am currently using. However, the membership was supposed to come with a free gift which I never got once I receive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After using Beauty Pie products for several years I can honestly say that I trust their products and that the products produce results. Appreciate that BP doesn’t make outlandish claims. No claims abo... Mehr ansehen

Unternehmensdetails

  1. Kosmetikgeschäft
  2. Apotheke

Vom Unternehmen geschrieben

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

6280 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(6.280)

243 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Awesome!

Beauty pie is an easy sight to shop and to find exactly what I need. All items are shipped well packaged and in a timely manner!

30. Juli 2026
Bewertet mit 4 von 5 Sternen

Customer Service

When I was able to communicate with a person, the service was great. Getting to that point took a bit of time. I had to revisit old communiques to find an email address that elicited a response.

The response I eventually got, though, was considerate, fair and expedient!

29. Juli 2026
Bewertet mit 5 von 5 Sternen

Absolutely love Beauty Pie

Absolutely love Beauty Pie! They have so many high end products without the price tag. If you don’t care about a label, you’ll love what these products can do for your anti aging regimen. I have been using BP products for many years & love the results. They have so many amazing products! Give it a try you won’t be disappointed.

28. Februar 2026
Bewertet mit 5 von 5 Sternen

I love Beauty Pie products

I love Beauty Pie products! They have quality products and you don’t have to spend your life savings to buy them. They are just as good as SkinCeuticals, and other high priced products. I’ve tried them all. Just join their club and enjoy the benefits!

30. April 2026
Bewertet mit 5 von 5 Sternen

I am obsessed

I am obsessed! I love the no name /white label approach and pricing. Don’t feel like I’m missing anything, most importantly, efficacy. Shipping is fast, even to the US. Now I’m hoping you’ll deliver to South Africa at some point!

27. Juni 2026
Bewertet mit 1 von 5 Sternen

Treat Loyal Long Time Member Like a Cheap Thief

I've been a Beauty Pie member for several years now. I've spent a great deal of money with this company. Recently, my last order was mailed to my old address (even though I had changed my address in my profile and had placed other orders from Beauty Pie using my new address with no issues). My order never came and after checking, realized they mailed to my old address, so I reached out to customer care. No response. Reached out again. No response. Reached out a 3rd time and finally got an auto generated AI response. Didn't hear back from a real person for nearly 2 weeks. Then to add insult to injury, this person clearly didn't read my complaint and automatically assumed that I just needed to "check around my neighborhood" because they showed it as "delivered". So I had to explain for the umpteenth time it was sent to the WRONG address. Then to further add insult to injury, instead of just sending a new order out or refunding my money to a YEARS LOYAL member, they have a document to fill out and send back stating that I'm telling the truth about never receiving my package. Not even an easy PDF I could fill out, but something I have to print, fill out, and scan back via email. The whole situation has been ludicrous and honestly is making me want to leave BP and get my products elsewhere. HORRIBLE customer service and treatment of someone who has been a loyal member for so many years. Just send out another box of goods to me. Goods I have paid for. No questions asked. That is what good customer service would do. You clearly see I have been a member for many years -- treat me as such.

28. Juni 2026
Beauty Pie™ - USA-Logo

Antwort von Beauty Pie™ - USA

Hi Evangeline,

Thank you for sharing your experience, and we’re genuinely sorry for the frustration and inconvenience this situation has caused, especially as a long-standing Beauty Pie member. We completely understand why the experience was disappointing.

We've been experiencing an unusually high volume of enquiries, which unfortunately led to longer response times than we'd expect. We appreciate you bearing with us and we're so sorry for any inconvenience caused.

When an order is reported as missing, we do ask customers to complete a declaration form as part of our process for investigating and replacing an order. We’re sorry that this was not explained clearly to you. The form does not need to be printed — it can be completed digitally and returned by email.

Regarding the address, while your Beauty Pie profile may have shown your new address, it appears that the address attached to this particular order may have been your previous address, potentially due to the address held by Apple Pay or another saved payment/delivery detail. We appreciate that this is particularly frustrating when you had successfully received previous orders at your new address.

We’ve now emailed you directly to confirm that your replacement order has been arranged. We’re very sorry it took longer than it should have to get this resolved and that our earlier responses did not properly address what had happened with your delivery.

Most importantly, we’re sorry that the communication you received made you feel that your loyalty to Beauty Pie was not recognised or valued. That is not the experience we want for any of our members, and certainly not for someone who has been with us for several years. Thank you for giving us the opportunity to put this right. If you have any further questions, simply reply to that email and we'll be happy to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Bewertet mit 1 von 5 Sternen

never got my order

never got my order, and the customer service is ignoring my many attempts for help.

30. Juni 2026
Beauty Pie™ - USA-Logo

Antwort von Beauty Pie™ - USA

Hi Barbara,

We're so sorry to hear about your experience, and we completely understand how disappointing this must be. This is not the experience we want our members to have, and we sincerely apologise for both the delay and the lack of communication.

To put things right, we've arranged a replacement for your order and have also reached out to you via email with further details. Please check your inbox, and if you have any questions or need any additional assistance, simply reply to our email and a member of our team will be happy to help.

Best wishes, 
Grace from Member Happiness 
Beauty Pie

Bewertet mit 1 von 5 Sternen

Poor customer service

I received an order confirmation and nothing since; item was never delivered. I reached out to customer service and never got a response!

27. Juni 2026
Beauty Pie™ - USA-Logo

Antwort von Beauty Pie™ - USA

Hi SB,

Thank you for taking the time to share your feedback, and we're very sorry for the delay in getting back to you. We'd absolutely love to the opportunity to resolve this for you.

We've been experiencing an unusually high volume of enquiries, which unfortunately led to longer response times than we'd expect. We appreciate you bearing with us and we're so sorry for any inconvenience caused.

We're really disappointed to hear that you're still waiting on your order. Please be assured that we have now responded to your email with more information regarding your Beauty Pie order. Please be assured that we will get your goods to you so that you can enjoy your Beauty Pie products!

We really appreciate your patience and your feedback, as it helps us identify where we need to improve. If you have any further questions, simply reply to that email and we'll be happy to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Bewertet mit 5 von 5 Sternen

Like a cool mist on a hot summer day!

I think you are products are very reasonably priced. Though I’ve only purchased two, they both go above and beyond their purposes. I am on my 3rd neck and décolletage spray. I’ve seen amazing results. I keep one in my frig for hot summer days, so serves a dual purpose. Your shipping is quick and issue free. I would love to represent you on social! Big fan!

27. Juni 2026
Bewertet mit 1 von 5 Sternen
Beauty Pie™ - USA-Logo

Antwort von Beauty Pie™ - USA

Hi Genevieve,

Thank you for taking the time to leave a review. We're so sorry to hear this happened with your lipstick, please be assured that I have now arranged for a new lipstick to be re-sent to you. I have reached out to you now via email to confirm the replacement order number. Please do not hesitate to get back to me on that email thread if there’s anything else I can help you with.

Best wishes,
Rachel from Member Happiness
Beauty Pie

So funktioniert Trustpilot

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