The service I received from Lindsay Jenkins at the Ellesmere Port branch was probably the best customer service I have ever experienced. My plumber recommended I use The Bathroom Showroom as he alrea... Mehr ansehen
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Das sagen Bewerter
Tony Scarlett at Bathroom Showroom Colchester Ave Cardiff couldn’t have done anymore to make our on-suite refurb any easier. His product knowledge is excellent and has good ideas of combining furnitu... Mehr ansehen
Our experience from visiting the showroom in Crewe, to Emma’s home visit to measure up, her designs, her patience and product knowledge through all our amendments was excellent. The products were all... Mehr ansehen
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktinformationen
Eldon Way, , Crick, , Northampton, Vereinigtes Königreich
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Hervorragend
2105 Bewertungen
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Very Happy Customer!!
Really excellent advice and supply from Emma at the Bathroom Showroom and an excellent fitting service for a full bathroom refurbishment from Lee Finlayson who went above and beyond. He not only fitted a new blind, but took my sister to buy it. Cannot recommend him highly enough.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Pat,
Thank you for taking the time to leave us a 5 star review!
We're absolutely delighted to hear that you are a " very happy customer!"
it's wonderful to know that you received "really excellent advice and supply" from Emma at the Bathroom Showroom for your full bathroom
refurbishment.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to pass your great feedback onto Emma and the team.
Kind regards
Tricia @ The Bathroom Showroom
Lovely products and excellent service
Looking for a replacement shower tray and door for an en-suite bathroom we happened across the Bathroom Showroom at Weybridge and the wonderful Rebecca. We quickly identified the shower door (IFLO Kilfane) but wanted an anti slip tray. Rebecca suggested a number of options and we eventually decided on a Mira. Rebecca took the time to provide us with the door fitting instructions in advance of the purchases to make sure they were compatible. Our bathroom fitter was very complimentary about the quality of the shower door and couldn’t believe it when we told him what we had paid for it. Even before the sale discount he reckoned it was exceptional value. Rebecca was able to delay delivery of the items to save them hanging around in the house too long.
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi S Wilson,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you had such a positive experience at the Bathroom Showroom in Weybridge, and especially with Rebecca.
It's fantastic to know that Rebecca was able to help you find the perfect shower door and anti slip tray for your en-suite bathroom,
and that her advice and assistance with fitting instructions were so helpful.
We pride ourselves on the quality of our products, so we're particularly pleased to hear that your bathroom fitter was impressed with the shower door and it's value.
Your feedback means a lot to us and we truly appreciate you taking the time to share your experience.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Excellent service all round
An excellent service from Shaun at The Bathroom Showroom, nothing was too much for him -no sales pressure whats so ever -great ideas suggested and products of the best quality -very good price for my new bathroom thank you Shaun !
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mary Murphy
Thank you for taking the time to leave a 5 Star Review. We're delighted to hear that you received such great customer service from Shaun, who was able to offer guidance and advice in sourcing high quality products at a good price for your new bathroom. We would love to share your kind comments with Shaun and his colleagues in branch and would appreciated it if you could contact us on either 0330 678 0267 or customerservice@cityplumbing.co.uk to let us know which bathroom showroom you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Emma is very knowledgeable and helpful…
Emma is very knowledgeable and helpful with advice. Good communication.
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mr Pass
Thank you for taking the time to leave a 5 star review. It's wonderful to hear that your experience of shopping with us has been such as positive one and that you found Emma provided a helpful and knowledgeable service. We would love to share you kind comments with Emma and her colleagues and would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the showroom that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom
Rebecca was very helpful and patient when we were choosing our bathroom. She is friendly and nothing was too much trouble, a pleasant experience all round, thank you. Addlestone branch
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Gill
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great service you received from Rebecca when shopping for your bathroom. We would love to share your kind comments with Rebecca and her colleagues in branch and would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Mia gave great advice and is very…
Mia gave great advice and is very product knowledgeable
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Bob Munday
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the great advice you received from Mia and that you found her to have good product knowledge. We would love to pass on your kind comments to Mia and her colleagues in branch and would appreciate it if you could contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Had the most wonderful sales showroom…
Had the most wonderful sales showroom lady I believe her name was Nicol extremely helpful nothing was too much for her she went above and beyond and at no point did I feel pressured. I would 100 % recommend and must ask for Nicol as she was amaizing ⭐️⭐️⭐️⭐️⭐️
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Elizabeth Farish
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent service you received from Nicol while visiting one of our showrooms. We would love to share your kind comments with Nicol and would be grateful if you could contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
5 star bathroom ⭐️⭐️⭐️⭐️⭐️
I am pleased to write this review as we are so happy with our purchases and completed look. We had a 5 star hotel vision which is exactly what we got! Sian from City Plumbing Kingstanding branch along with our bathroom fitter helped achieve what we wanted from aqua boards to the 2 shower heads and no tap bath making this the minimal look we were wanting. Sian went above and beyond with everything we ordered including the flooring which wasn’t easy to find! Our underfloor heating and specific towel rail have added that extra wow factor all within our budget. Overall we are very pleased and would definitely use again :)
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Julie Haynes
Thank you for taking the time to leave a 5 star review. We are thrilled to hear of the fantastic service you received from Sian, who went above and beyond to assist with the planning and sourcing of the products required for your new bathroom. We're so glad that this resulted in you achieving the 5 star hotel vision you wished for and all within your budget! We will be sure to share your kind comments with Sian and the team at Kingstanding and we look forward to welcoming you into branch again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom Showroom Crewe - Emma
I've just ordered the last items I needed for my bathroom and Emma in the Crewe showroom has been super helpful. Already a much better experience than the other bathroom store I bought items from. Emma is very knowledgeable on all the product, has even gone out of her way to source some of the items I bought from her. She is very responsive on email, excellent customer service :).
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Sophie J
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service provided by Emma at our Crewe branch and that with her product knowledge and experience, she assisted you in purchasing the items for your bathroom. We will be sure to share your lovely comments with Emma and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Exceptional service from start to finish!
Having never had a bathroom installed before, I was naturally cautious and had a lot of questions to ask about this process. Stephan Ritchie, the Brighton Sales Manager, listened carefully to my ideas and completely allayed any fears. With a wealth of experience, from start to finish, he proved to be an expert guide, and spent many hours helping me to turn my dreams into reality. Nothing was ever too much trouble and he was always constructive and patient, booking appointments to suit my busy schedule and responding promptly to my emails. The bathroom products were of high quality and arrived on time. As a result, I now have the beautiful bathroom I have always wanted, and can highly recommend Stephan Ritchie and his team for their exceptional customer service.
31. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Miss L Woodacre
Thank you for taking the time to leave a 5 star review. We're thrilled to hear of the wonderful service that you received from Stephan at our Brighton branch, who by using his wealth of experience and extensive product knowledge helped you to design your bathroom. We strive to provide the highest level of customer service for our customers and it appears that Stephan did just that! We are so happy that this has resulted in you now having the bathroom that you have always wanted! We will be sure to share your kind comments with Stephan and his colleagues in branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Recommendation for City Plumbing Newport
I would have no hesitation in recommending Simon Quinney at City Plumbing. Newport to anyone who is thinking of installing a bathroom. He is extremely approachable and helpful and nothing is too much trouble for him.
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi B Womack
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the wonderful customer service you received from Simon at our Newport Gwent branch while shopping for your bathroom. We will be sure to share your kind comments with Simon and his colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Great customer service
Dealt with Jonny Green at Crossgates showroom @ Leeds - He was extremely helpful and very knowledgeable from start to finish with my bathroom, en-suite and w/c refurb. Great customer service - Can recommend overall 100%
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Steve Mitchell
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the great customer service you received from Jonny at the Leeds Cross Gates branch, finding him to helpful and knowledgeable in assisting you with your bathroom purchase. We will be sure to share your kind comments with Jonny and his colleagues is branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Service
I was doing a small renovation project for my son’s flat in Brighton and stopped by The Bathroom Shop as my first port of call. From the moment I walked in, I was warmly greeted by Stephan, who immediately put me at ease. I explained what I was looking for, and he took the time to listen carefully and offer thoughtful guidance. His professionalism, patience, and in-depth knowledge of the products made the entire experience smooth and stress-free.
Although I had a list of other places to visit, I ended up sourcing everything I needed right there — quickly, efficiently, and at a competitive price. The results speak for themselves, and my son is absolutely delighted with the finished bathroom.
I wouldn’t hesitate to recommend The Bathroom Shop to anyone undertaking a renovation project. The service, quality, and value are all top-notch
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Fiona Critchley
1 review
5 months ago
Working with Stephan at The Bathroom Showroom in Brighton Kemptown as a bathroom designer was an exceptional experience from start to finish. I don't usually leave reviews but on this occasion I felt compelled to share my experience. … More
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Paul Hardman
9 reviews · 9 photos
6 months ago
Our experience with the Bathroom Showroom was very good indeed. Stephan helped us design our bathroom, choose all of the fixtures and fittings and prices it up very quickly. He was willing to amend the order several times and always did so … More
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Grace
7 reviews · 1 photo
5 months ago
Had a great experience at The Bathroom Showroom in Brighton. Stephan was super friendly, patient, and really listened to what we wanted, helping us design a bathroom we love. Couldn’t recommend more :) Thank you
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About this data
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Priya Scarfiello
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the excellent service you received from Stephan at our Brighton Bathroom Showroom , who by using his experience and product knowledge, patiently guided you through the process of renovating your bathroom. We're glad that you found our prices to be competitive and that your son is happy with the finished result! We will be sure to share your kind comments with Stephan and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Tiles Order
Stephan at Bathroom Showroom in Brighton provided excellent customer service. The communication was clear and helpful. There were some issues with a wrong tile sample being delivered by the tile company and Stephan was brilliant ensuring tiles were delivered on time for our works.
The tiles are beautiful. I would use his shop again.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Daya
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service provided by Stephan at our Brighton showroom. It's great to hear how Stephan communicated well with you during the whole process, resolving any issues that you encountered. We will ensure to pass on your kind comments to Stephan and his colleagues and look forward to seeing you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Great service from the Bathroom…
Great service from the Bathroom Showroom fitted perfectly
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Martin Hopes
Thank you for taking the time to leave a 5 Star Review. We're delighted to hear of the great service you received while shopping at the Bathroom Showroom. We would really appreciate it if you could contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited as we would love to share your kind comments with them.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service from the Brighton Kemptown Branch
Stephan from the Brighton Kemptown store has been amazing. He is an utter professional, guiding us through the whole process and choice of products as we renovated an ensuite and a cloakroom. Can't recommend him highly enough!
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Alex Ife
Thank you for taking the time to leave a 5 Star Review. What a fantastic review it is! It's wonderful to hear of the excellent service provided by Stephan at our Brighton Kempton branch. We hope that you are happy with the finished result and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Highly recommended
I made an appointment to see Stephan at the Bathroom Showroom in Brighton to discuss the project. The meeting was friendly and very helpful. We made a list of products to order, Stephan made some recommendations and gave good advice. Two days later I received an email with a floor plan, 3D imaging of the proposed project and a quote. Communication was straightforward throughout by email, text messages and telephone until the delivery date. The new bathroom is looking good.
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mr JP
Thank you for taking the time to leave a 5 Star Review. It's great to hear that Stephan provided such a friendly and helpful service while assisting you in in the design of your new bathroom, offering advice and recommendations and keeping you up to date with clear communication during the process. We will be sure to share your kind comments with Stephan and his colleagues at the Brighton branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Emma in Crewe - brilliant attention to design and detail
Emma in Crewe designed our bathroom and toilet room multiple times. She worked with me to accommodate some very specific requirements in challenging spaces. Her knowledge and suggestions on tiling, shower trays, fittings and flooring (and all the little details down to towel hooks and tile trim) have given us an amazing hotel standard shower and toilet room - we are so pleased.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Karen
Thank you for taking the time to leave a 5 Star Review. We're thrilled to hear of the excellent service you received from Emma at our Crewe showroom, who by using her product knowledge and design experience has helped to provide you with your amazing bathroom and toilet room. We're so happy that you are pleased with the result and we will ensure that we pass on your kind comments to Emma and her colleagues in branch. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Customer Service - Cardiff Bessemer Rd
Tony Scarlett - Cardiff, Bessemer Rd Showroom.
Excellent customer service.
Tony’s experience, empathy and expert knowledge was instrumental in helping me navigate the overwhelming complexity of renovating my bathroom. Together we designed it to fit my budget and style aspirations. Super happy.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Emma Jones
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent customer service you received while shopping for your new bathroom. It's great to hear that Tony's experience, empathy and expert knowledge provided you with the support you required in designing a bathroom to fit your budget and style. We will be sure to share your kind comments with Tony and the rest of the team at Cardiff Bessemer Road and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Cardiff Bessemer Road branch
Tony from the Bessemer Road branch in Cardiff went the extra mile in advising us on our new bathroom. His product knowledge and experience were so helpful in assisting with our decisions -and the sense of humour helped too!
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Richard,
Thank you for taking the time to leave us a 5 star review!
We're pleased to hear that our team, and Tony in particular, was able to provide you with helpful advice and support during your bathroom project.
We're especially glad you appreciated the sense of humour too!
It's fantastic to know that our product knowledge and experience made a positive difference in your decision-making.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
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