The service I received from Lindsay Jenkins at the Ellesmere Port branch was probably the best customer service I have ever experienced. My plumber recommended I use The Bathroom Showroom as he alrea... Mehr ansehen
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Das sagen Bewerter
Tony Scarlett at Bathroom Showroom Colchester Ave Cardiff couldn’t have done anymore to make our on-suite refurb any easier. His product knowledge is excellent and has good ideas of combining furnitu... Mehr ansehen
Our experience from visiting the showroom in Crewe, to Emma’s home visit to measure up, her designs, her patience and product knowledge through all our amendments was excellent. The products were all... Mehr ansehen
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktinformationen
Eldon Way, , Crick, , Northampton, Vereinigtes Königreich
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
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2105 Bewertungen
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Excellent service and knowledge of…
Excellent service and knowledge of products.
Very friendly and helpful
Natalie and Lina great work !!
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Stephen,
Thank you for taking the time to leave us a 5 star review!
We're so glad to hear that you had an excellent experience and that you found our team to be friendly, helpful and knowledgeable about our products.
We would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the showrooms details as we'd love to pass on your great
feedback to Natalie, Lina and the team!
Kind regards
Tricia @ The Bathroom Showroom
Stephan - Brighton Branch
Stephan in the Brighton branch was very helpful. The process was a bit protracted because I made a few design changes and asked for some extras to be added in last minute. Stephan made all of the required changes and alterations as soon as requested. No sighing or eye rolling. He also liaised with my builder regarding delivery timescales and requirements. Would throughly recommend, very professional and friendly.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Alan,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that Stephan from our Brighton branch
was able to provide you with excellent service.
We understand that design changes can sometimes make the
process a bit protracted and we're so glad to hear that Stephan
handled your requests for alterations and last minute extras
with professionalism and a friendly attitude
We'll be sure to pass on your great feedback to Stephan and the team.
Kind regards
Tricia @ The Bathroom Showroom
Ensuite Renovation June 2025
Emma was great throughout the design process. She worked within my budget and was always prompt in dealing with any queries I had.
I wanted to take out a cavity wall at the back of sink and toilet, and Emma created a design which fitted perfectly into the space. On listening to me she selected a shower door which would be easy to clean in comparison to my 25 year old one. And compact toilet which gave us more space.
I managed to get some products in their sale which was a great help, and I appreciated her advice in any quest I had.
Due to pipework clashing with drain in original shower tray we contacted City Plumbing who were great in finding me a suitable replacement promptly.
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Customer,
Thank you for taking the time to leave us a 5 star review!
We are so pleased to hear that you had a great experience
with your ensuite renovation and that Emma was able to help you
throughout the design process.
We're glad to know that Emma's design including
the compact toilet and the easy - to - clean shower door,
met your needs and made the most of your space.
We would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the showrooms details as we'd love to pass on your great
feedback to Emma and the team!
Kind regards
Tricia @ The Bathroom Showroom
City plumbing, minworth
I had a fantastic experience working with Charlotte while planning my bathroom. She was incredibly helpful, full of great ideas, and really took her time to understand what I was looking for. Her attention to detail and friendly approach made the whole process easy and enjoyable. I truly appreciated her guidance and creativity—highly recommend!
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Gail,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear about your fantastic experience working with Charlotte while planning your new bathroom.
It's great to know that Charlotte's helpfulness,great ideas,
and attention to detail made the process easy and enjoyable for you.
We'll be sure to pass along your kind words.
Kind regards
Tricia @ The Bathroom Showroom
Excellent service and competitive price.
Visited the Minworth showroom to look for a replacement bathroom. The service we received from Charlotte and Kerrie was fantastic. As a result I returned yesterday and placed my order without the need to look elsewhere. Charlotte has a very lovely personality and is so knowledgeable and took all the stress away. Highly recommend.
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Dawn,
Thank you for taking the time to leave us a 5 star review!
We are absolutely thrilled to hear that Charlotte and Kerrie at our Birmingham Minworth Showroom provided such fantastic service and helped you find your replacement bathroom with ease.
It's wonderful to know that Charlotte's personality and knowledge took all the stress away for you.
We truly appreciate your high recommendation!
Kind regards
Tricia @ The Bathroom Showroom
New Bathroom
We bought our new bathroom from City Plumbing/Bathroom Showroom, Chepstow. Nicola Nixon, the Showroom Sales Manager was very helpful and friendly, making the whole process stress free. We have no hesitation in recommending the company and Nicola for the quality of the products and their excellent customer care.
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Steve and Eileen,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear you had such a positive experience with Nicola Nixon at our Chepstow Showroom.
We appreciate your recommendation for both our products and customer care!
Kind regards
Tricia @ The Bathroom Showroom
Tony Scarlett - Bessemer Rd showroom
Tony Scarlett - Bessemer Road showroom, Cardiff
I am a returning customer to City Plumbing.
On this occasion I was advised by Tony Scarlett, who clearly has a wealth of knowledge and experience.
Excellent customer service, communication, and personable.
Tony is a credit to the company of which I highly recommended.
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Jayne,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear you had such a positive experience with Tony Scarlett at our Cardiff Bessemer Road Showroom.
We truly appreciate your continued business and recommendation!
Kind regards
Tricia @ The Bathroom Showroom
Exceptional service
We received excellent service from The Bathroom Showroom in Brighton. Stephan understood our vision for a new bathroom and swiftly delivered plans. His product knowledge was admirable and he made several suggestions which made improvements to our original idea. We were given regular updates and all emails and calls were responded to swiftly. A very good, all-round service which other companies should aspire to.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Terri,
Thank you for taking the time to leave us 5 star review!
Thank you for sharing your experience with Stephan and the Bathroom
Showroom in Brighton. It's wonderful to know that Stephan's product knowledge and suggestions helped bring your vision to life and that our communication met your expectations.
We truly appreciate your kind words and recommendations.
Kind regards
Tricia @ The Bathroom Showroom
MUST READ - You won't find better than Mia!
This is a much over due review but really important to anyone unsure of what to expect from City Plumbing. Do not hesitate to see Mia...she is unbelievably excellent at her job, she's personable, thoughtful and takes your dream bathroom, puts it together and adds just that little extra something to exceed what you thought you wanted and needed! I had 4 bathrooms that needed updating (no mean feat as 2 have very angled ceilings from Dorma windows) and she put her magic into each one. She really is on this journey with you. Amazing at what she does, can't thank her enough!
Also, all the lads that deliver or are part of the team at Grimsby, you are a joy to do business with.
27. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mrs Gabriel
Thank you for taking the time to leave a 5 star review. What a wonderful review it is! We are thrilled to read such positive comments regarding the fabulous service that you have received from Mia at our Grimsby branch. Providing high levels of customer service is something that we strive to achieve and its great to hear the Mia is doing just that! We will certainly be sharing your kind words with Mia and the rest of the team at Grimsby and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan
The Bathroom Showroom
Outstanding Service
Excellent advice and customer support
Highly recommend this excellent store in Brighton
Good range of products to suit all styles & budgets
Superb staff knowledge on the products ( special mention to Stephan for all his advice )
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mr Quintin Young
Thank you for taking the time to leave a 5 star review. We are delighted to hear of excellent service provided by the team at Brighton, who were able to use their extensive knowledge of our products to guide and advise you with your purchase. We will be sure to share your kind comments with Stephan and the rest of the team in Brighton and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ Tha Bathroom Showroom
Thorough and helpful
Thorough and helpful design and product recommendations from Showroom Manager Keith. Highly recommend.
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Michael Revans
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the great experience you have had while shopping with us. Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide details of the branch that you shopped with, to allow us to pass on your kind comments to our colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
We visited the Oldbury branch in…
We visited the Oldbury branch in Birmingham and Catherine was very helpful and advised us on designing the bathroom she organised a timely delivery and coordinated the exchanged very quickly. The prices were affordable for good quality products will highly recommend
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Customer
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great customer service that Catherine at our Oldbury branch provided you with while shopping for your new bathroom. It's great to hear that Catherine was helpful in offering advice regarding the bathroom design and that your delivery was organised in a timely manner. We will be sure to share your kind comments with Catherine and her colleagues in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
The one stop shop for bathroom products with excellent customer service
We visited our Norwich branch and not only discovered a huge range of quality products but were amazed by the helpfulness and happy staff in the showroom.
We did not have knowledge of bathroom installation and were concerned about choices. Misha guided us effortlessly through the entire process. From start to finish our experience was smooth, timely and the bathroom showroom staff and delivery drivers are happy helpful and went above and beyond at every interaction. If you want advice from the plumbing to the entire bathroom suite I would thoroughly recommended this company.
Well done 👏🏻👏🏻👏🏻
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Rachel
Thank you for taking the time to leave us a 5 star review and for your incredibly kind words!
We are thrilled to hear you had such a positive experience at our Norwich branch and that Misha was able to guide you so effortlessly. We pride ourselves on our helpful staff and quality products, and it's wonderful to know that our team, including the showroom staff and delivery drivers, went above and beyond for you. We will pass your feedback on to our Norwich Concorde CPS branch.
We truly appreciate your recommendation!
Kind regards
Vicky @ The Bathroom Showroom
Stunning!
From start to finish, Mia at your Grimsby branch was everything and more. Nothing was too much of an issue, no message went unanswered, and no need wasn’t met! Our bathroom is perfect, we’re both so pleased with the finished product! Genuinely will not shut up about how good Mia is at her job, she really is fantastic!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Kelly Sykes
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service you received from Mia at our Grimsby branch. It's great to hear that nothing was too much trouble for Mia and that she was able to answer any queries that you had along the way. We will most certainly share your kind words with Mia and the rest of the team at Grimsby and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
What a difference a Bathroom makes!
Absolutely fantastic from the moment you step into the shop to view/browse, expert advice, knowledge and help from the staff, to the actual purchasing of the items to the delivery and after care. The whole experience of purchasing my bathroom was brilliant from beginning to end. No jargon technical talk just straightforward plain English easy to understand. My bathroom has totally transformed my house and is worth every penny. A special thank you to Ellie who is both professional and friendly and has
made this experience so stress free.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Angela
Thank you for taking the time to leave us a 5 star review and for your absolutely fantastic feedback!
We're thrilled to hear that your entire experience, from browsing in the shop to delivery and aftercare, was spot on. Providing expert advice and ensuring a stress-free process in plain English is what we aim for, and we're so glad to know your new bathroom has totally transformed your house and you're so delighted with the difference it has made!
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to be able to pass your kind words to Ellie for her professional and friendly service.
Kind regards
Vicky @ The Bathroom Showroom
Excellent experience from Shaun
Excellent experience from Shaun at the bathroom showroom in Bellshill. From start to finish we got a bathroom we love! Great communication and drawings.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Olivia Hall
Thank you for taking the time to leave a 5 star review. We're delighted to hear of the excellent experience you had from start to finish while shopping at our Belshill CPS! It's great to hear that Shaun provided great communication and drawings to support your bathroom ideas, resulting in a bathroom that you love! We will be sure to share your kind comments with Shaun and the rest of the team in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service
Tony at the Bessemer showroom provided us with fantastic service. He took his time to understand our bathroom design plans and advised us on various options and products. I would fully recommend the service to others trying to navigate the complications of ordering a new bathroom.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Ellen,
Thank you for taking the time to leave us a 5 star review!
It's great to hear that Tony at our Bessemer Showroom provided you with fantastic service.
It's fantastic to know that Tony's expertise and dedication helped you navigate the complexities of ordering a new bathroom and that you
felt well - advised on your options and products.
We truly appreciate your feedback and will be sure to forward this on to Tony and the team.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Luke Watson,Showroom Manager,Halifax
Luke Watson,Showroom Manager,Halifax
Excellent knowledge,I am in the process of replacing a new boiler system which is
complicated due to including a real fire range system in place.Luke furnished fully what is required technically to progress.I intend to use thus store for all our requirements. Thank you to Luke.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Nancy,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear about your positive experience with Luke our Showroom Manager in Halifax.
It's wonderful to know that Luke's excellent knowledge and ability to provide precise technical information you needed for your complicated boiler replacement, especially with the fire range system.
We will be sure to pass on your great feedback to Luke and the team.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
5 star service
Lynsey is very friendly and approachable, with great knowledge of products and design. Lynsey helped us create a layout that maximised space and what we wanted. She is very patient and helpful, we would highly recommend her service.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Suzanne,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Lynsey provided you with such efficient service.
it's great to know that her friendly and approachable nature. coupled with her great knowledge of products and design, helped you
create a layout that maximized your space and met all your desires.
We pride ourselves on having patient and helpful team members like Lynsey.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to pass your great feedback onto Lynsey and the team.
Kind regards
Tricia @ The Bathroom Showroom
Excellent customer service
Dear sir or Madam
We have recently purchased a Mira shower and a Rocca vanity unit from your Halifax showroom.
We were served by a gentleman called Luke, the Showroom Manager.
From our initial contact, through to the delivery of the goods, we were delighted by the attitude, knowledge and professionalism of Luke.
I hope your company has a system in place to reward your employees for good service, as my wife and I both believe that Luke should be recognised for the service he provides.
Thank you
Peter and Jo Deeks
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Peter and Jo,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you were so pleased with your purchase of the Mira shower and Rocca vanity unit, and especially with the exceptional service provided by Luke our Showroom Manager at the Halifax store.
It's wonderful to know that his "attitude, knowledge and professionalism" made such an impression on you from the initial contact right through to the delivery of your goods.
We truly value employees like Luke who go above and beyond,
We will certainly pass on your glowing feedback to Luke and ensure his excellent work is acknowledged.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
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