The service I received from Lindsay Jenkins at the Ellesmere Port branch was probably the best customer service I have ever experienced. My plumber recommended I use The Bathroom Showroom as he alrea... Mehr ansehen
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Das sagen Bewerter
Tony Scarlett at Bathroom Showroom Colchester Ave Cardiff couldn’t have done anymore to make our on-suite refurb any easier. His product knowledge is excellent and has good ideas of combining furnitu... Mehr ansehen
Our experience from visiting the showroom in Crewe, to Emma’s home visit to measure up, her designs, her patience and product knowledge through all our amendments was excellent. The products were all... Mehr ansehen
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktinformationen
Eldon Way, , Crick, , Northampton, Vereinigtes Königreich
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
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Really helpful
Lyndsey from Anniesland branch was extremely helpful throughout the whole process. I didn’t feel pressured to blow the budget and she was great when I had to return some surplus tiles. Thanks.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Lyndsay,
Thank you for taking the time to leave us a 5 star review!
It's great to hear you had a positive experience with Lyndsey at our Anniesland branch. We're so glad to hear she was helpful throughout the process and that you felt comfortable and supported, especially when returning the surplus tiles.
We truly value your business and hope we can assist you again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Product knowledge and communication impresive!
Time taken to source requested products, giving advice on said products and continued after sales service, when things didn't go as initially planned. The proactive and reactive communication has been great. makes you wish you had more bathrooms to kit out.
Alima, the Sales Manager was particularly helpful, throughout, committed to getting things right!
I hope that the Hither Green site is representative of all branches.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Dewale,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you found our product knowledge and communication impressive, and that Alma, our sales manager at the Hither Green Site was particularly helpful.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267
with the branches details as we'd love to pass your lovely feedback on to the team
We look forward to welcoming you back again soon!
Kind regards
Tricia @ The Bathroom Showroom
As recommended by my plumber I visited…
As recommended by my plumber I visited Anniesland City plumbing and was welcomed by Lyndsey whose expertise and knowledge helped me pick the best quality items for my bathroom and she showed me the design on her laptop which made my mind up.
Margaret Johnston
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Margaret,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that Lyndsey's expertise and knowledge were helpful in choosing the best items for your bathroom.
It's great to know that the design she showed you on her laptop helped you make up your mind.
We hope you enjoy your new bathroom!
Kind regards
Tricia @ The Bathroom Showroom
Anniesland Glasgow showroom …
I visited the site based in Anniesland Glasgow with the plumbing contractor who had recommended the showroom . The service and quality was exceptional, Lyndsey’s assistance was invaluable with her product knowledge and the finished product has turned out superb.
Definitely a great service.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Arthur,
Thank you for taking the time to leave us a 5 star review!
It's fantastic to read your feedback about your visit to our Anniesland Glasgow Showroom with your plumbing contractor!
We're so pleased that you found our service and quality exceptional and that Lyndsey's product knowledge was helpful.
Knowing that the finished product turned out superb is the best compliment we can receive.
Kind regards
Tricia @ The Bathroom Showroom
Exceptional from start to finish
I visited the bathroom showroom at Carlisle city plumbing today and was so impressed. Found Samantha friendly,helpful and very knowledgeable.
I have been in all over Carlisle in the past few days 😭 it's been such a relief to finally get the help and amazing service she gave.
It will be my go to from now on regardless of price.
I will never set foot in Wickes again! Rude, condescending and extremely unhelpful.
Thanks again Samantha you made my day.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Joanne,
Thank you for taking the time to leave us a 5 star review!
It's brilliant to hear you had such a positive experience at Carlisle City Plumbing! We're so pleased that Samantha could provide you with friendly, helpful, and knowledgeable service.
It's fantastic to know she made your day, and we truly appreciate you choosing us.
We look forward to welcoming you back whenever you need us.
Kind regards
Tricia @ The Bathroom Showroom
En-suite update
Emma made the whole experience pain free - offering advice and options. Her knowledge of the available products was fantastic and allowed me to make an informed decision.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi AC,
Thank you for taking the time to leave us a 5 star review!
We're so happy to hear that Emma made your experience pain - free and that her knowledge was helpful in making your decision,
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on your kind words.
We hope to see you shopping with us again in the near future.
Kind regards
Tricia @ The Bathroom Showroom
Angie in Kilmarnock was extremely…
Angie in Kilmarnock was extremely friendly and so helpful. We'd still be dithering now if it weren't for her.
She guided us but didn't push us and made very good suggestions.
What a pleasure to deal with. Such a good laugh too.
Thank you very much,
David and Margaret Lawrie
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi David and Margaret,
Thank you for taking the time to leave us a 5 star review
We're absolutely delighted to hear that Angie was so helpful and friendly, guiding you and making goof suggestions.
It's fantastic to know she made your experience a pleasure and that you enjoyed a good laugh too.
We hope to see you shopping with us again soon!
Kind regards
Tricia @ The Bathroom Showroom
Bathroom refurbishment
I booked an appointment with The Bathroom showroom in Brighton and was very pleased with the guidance that I received from Stephan. I was on a budget and he spent time helping me decide on products for my new bathroom refit and offered his advice.
I found Stephan very amenable and helpful.
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Jen,
Thank you for taking the time to leave us a 5 star review,
We're absolutely delighted to hear you had such a positive experience at the Bathroom Showroom in Brighton and that Stephan was able to provide helpful guidance for your bathroom refurbishment, especially
while working within your budget.
It's fantastic to know you found him amenable and helpful.
We really appreciate you taking the time to share your feedback.
We strive to provide all our customers with excellent service and it's always rewarding to hear when we've succeeded.
We hope you enjoy your newly refitted bathroom!
Kind regards
Tricia @ The Bathroom Showroom
Fantastic support and service
Alima at the Lewisham branch has been incredible. She found us exactly what we wanted for our new bathroom in our loft to match our budget, made thoughtful suggestions with our toddler in mind and was amazingly responsive when we needed to change and adapt parts of the order (which we did several times). Thank you so much!
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Leo,
Thank you for taking the time to leave us a 5 star review,
We are absolutely thrilled to hear about your fantastic experience at our Lewisham branch, and especially with Alima!
It's so rewarding to know she could find exactly what you needed
for your new bathroom while keeping your budget in mind.
We're also delighted that her thoughtful suggestions for your toddler were helpful and that she was responsive to your changes.
Thank you for the great feedback!
Kind regards
Tricia @ The Bathroom Showroom
Refurbishing an old bathroom
We had a great experience at the Bathroom Showroom at City Plumbing, Altrincham Branch. Tim Dop the showroom manager was very helpful in designing our new bathroom . He used 3D technology and added everything we needed onto a room with our bathroom measurements to show us how the end product would look . I wanted a Japanese style bidet self flushing toilet and he found us one in a reasonable price . I am also excited about using durapanels in the shower area which have no need for grouting and looked great at some samples Tim showed us .
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Suman,
Thank you for taking the time to leave us a 5 star review,
It's wonderful to hear about your positive experience at our Altrincham branch!
We're so pleased that Tim, our showroom manager, was able to assist
you in designing your new bathroom using 3D technology and finding the perfect Japanese - style bidet toilet for a reasonable price.
We're also delighted that you're looking forward to the durapanels for your shower area- they truly offer sleek, grout- free solution.
We truly appreciate your feedback!
Kind regards
Tricia @ The Bathroom Showroom
My Wet Room looks Amazing!
Wide choice of style and fittings at City Plumbing, and Jack is patience personified, tweaking design after design to give me exactly what I wanted. The end result is amazing and I couldn't be happier!
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Linda,
Thank you for taking the time to leave us a 5 star review
That's fantastic to hear!
We're so pleased that you're thrilled with your new wet room from City Plumbing. It's great to know that Jack's patience and dedication to getting the design just right made the process a positive one for you.
We truly appreciate your kind words.
Enjoy your new space!
Kind regards
Tricia @ The Bathroom Showroom
Stephan at the Brighton branch was very…
Stephan at the Brighton branch was very friendly and super helpful throughout. Great tiles and great service - would definitely recommend to others.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Customer,
Thank you for taking the time to leave us a 5 star review,
We're thrilled to read your kind words about Stephan at our Brighton branch! It's great to know that you found our tiles and service to be excellent.
We really value your recommendation and hope to assist you in the future!
Kind regards
Tricia @ The Bathroom Showroom
Alan in the Exeter branch of The…
Alan in the Exeter branch of The bathroom showroom, visited our property to measure up and quote for the removal of our bath and the installation of a shower .
Due to a cancellation we had our shower installed within a week. Ryan and Pete did a fantastic job , very respectful and professional,left very clean and tidy.
One wall had tiles missing where the bath had been, and the guys sourced matching tiles to finish it off . We weren't expecting them to do this . Very pleased with our new shower . Thank you.
19. März 2025
Bewertung ohne vorherige Einladung
Had a problem with lights on 2 bathroom…
Had a problem with lights on 2 bathroom cabinets. Spoke to Sue who organised 2 new replacement units immediately. Brilliant service. Highly recommend City Plumbing in Dorchester.
20. März 2025
Bewertung ohne vorherige Einladung
Don’t book an appointment at Cheltenham!
I booked an appointment at the Cheltenham branch at 9am for today via the website and received a confirmation email of my booking from Emily Guilbert and a few days later a booking reminder for today. Battled through the Cheltenham traffic to get there at 9am only to be told there was no one to do the appointment and they didn’t have anyone at all at Cheltenham to do a showroom appointment. I’m not sure why I was able to book an appointment, why I received a confirmation email and a booking reminder! Put simply a very shabby way to treat customers.
20. März 2025
Bewertung ohne vorherige Einladung
Excellent service receeived from Keith…
Excellent service receeived from Keith Davies, at the Treforest branch, he is professional, cheerful and very knowledgeable. Gave sound advice and wasn't pushy and that is why we went back for further purchases.
Will definately use City Plumbing again.
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Terry,
Thank you for taking the time to leave us a 5 star review,
It's wonderful to hear that you had such a great experience at our Treforest branch, We're proud of the team there, and especially
pleased that Keith's exceptional service led to repeat business.
We will certainly forward on your wonderful feedback to the team and Keith at Treforest.
Kind regards
Tricia @ The Bathroom Showroom
Oustanding service receeived from…
Oustanding service receeived from Jenna-Leigh, at the walthamstow branch. professional, cheerful and very knowledgeable. Went above and beyond to ensure we got what we actually. City plumbing are now our NO 1 choice for any future plumbing requirements
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Mark,
Thank you for taking the time to leave us a 5 star review and
thank you for sharing your positive experience!
We're especially pleased to hear that Jenna-Leigh's professionalism and knowledge were so helpful , It's fantastic that she ensured you got exactly what you needed.
We will be sure to pass on your lovely comments onto Jenna-Leigh and the team at the Walthamstow branch.
Kind regards
Tricia @ The Bathroom Showroom
Charlotte from the Bexleyheath branch…
Charlotte from the Bexleyheath branch designed a new ensuite with shower for us. We were very pleased with her selections and we went with everything that she chose. There was no problem with them storing the bathroom until we were ready for it to be delivered, and it was delivered on time with nothing damaged. We are very pleased with the high quality of the bathroom. The whole team in the shop have been very helpful and friendly. We were so happy, that we went back to order a new cloakroom from them. We ordered during the sale, so we got some good discounts too. Thank you Charlotte and the team.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Sue
Thank you for taking the time to leave us a 5 star review!
We are delighted you had such a wonderful experience with Charlotte and the team! it's great to know that you were pleased with the service given from start to finish. We appreciate your repeat business and are excited to assist you with your cloakroom project.
You can be sure your your compliments are being shared with Charlotte and the whole team at Bexleyheath.
Kind regards
Vicky @ The Bathroom Showroom
Suzanne was fantastic and helped us…
Suzanne was fantastic and helped us choose wisely and showed us what we could an couldn't have for our small ensuite. Very quick and responsive to emails and getting the quote to us. Would highly recommend going to see Suzanne for a chat and explain what you want/like as you won't be disappointed.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi
Thank you for taking the time to leave us a 5 star review!
We are so happy to hear Suzanne was able to help you create the perfect ensuite. We would love to be able to pass your fantastic feedback onto Suzanne. Can you please contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the branch details.
Kind regards
Vicky @ The Bathroom Showroom
Bathroom design
Our experience of having our bathroom designed with Charlotte was nothing short of amazing! She has deep rooted respect for her customers, who are spending considerable amounts of money to get their dream bathrooms. She completes the work with every minute detail being looked at from the different shades of colours, to the sizes required to get the maximum desired impact. Her heart and soul is placed in the designs and her level of professionalism is second to none. She is a true asset to The Bathroom Showroom. A designer that truly cares about her customers’ requirements in addition to making their visualisations a reality.
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von The Bathroom Showroom
Hi Afsana,
Thank you for taking the time to leave us a 5 star review,
We're absolutely thrilled to hear that you're experience was nothing short of amazing!
We're particularly pleased that you highlighted Charlotte's dedication, attention to detail, and genuine care for her customers.
It's wonderful to know that her passion for design translated
into your dream bathroom.
Please could you contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the branch details as we would love to pass your amazing feedback on to Charlotte and the team!
Kind regards
Tricia @ The Bathroom Showroom
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