Ultimate Home Solutions Ltd Bewertungen 238

TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely stellar work by Ultimate. Consultant was really knowledgeable about the products and worked with us to make sure our bathroom reno suited all our needs and wants. Pre inspection was quick,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Moving to Ayrshire left me without my old contacts for contractors. I narrowed down Ultimate and gave them the job of totally replacing my old toilet to a total new replacement. Within seven days they... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent team, bathroom renovated perfectly and sped the process up for us due to leaking shower. Great customer service with check in’s and post work inspection. Very smooth process from design to c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Adalio and the team were amazing ,very professional and reliable . Work was too a very high standard . From start to finish this was a hassel free expeirance . Bathroom looks amazing . I woul... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterinstallationsdienst
  2. Badezimmerrenovierung
  3. Gebäudesanierung
  4. Küchenstudio
  5. Dachdecker
  6. Installateur von Sicherheitssystemen

Vom Unternehmen geschrieben

Covering Scotland strive to excellence. We offer a variety of home improvement services. Including; PVC Window installations; Conservatories; Exterior wall refurbishment, Wall Coatings & Rough-casting; Roofing work; Bathroom refurbishments; Kitchen Installations and comprehensive security installations. All of our work is guaranteed. We are also a regulated credit broker and are proud to offer a variety of Finance Options for our customers.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

238 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 85 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Absolutely stellar work by Ultimate

Absolutely stellar work by Ultimate. Consultant was really knowledgeable about the products and worked with us to make sure our bathroom reno suited all our needs and wants. Pre inspection was quick, the team demo'd and reno'd in only 2 days! Such a hard working crew! Final bathroom is legues better than the old one. Post inspection done a few days after to make sure there were no problems and that no fixes were required. Honestly couldn't say enough good about the whole experience. Will happily have them back out for other projects.

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent finish from top to bottom 100% satisfied!

Moving to Ayrshire left me without my old contacts for contractors. I narrowed down Ultimate and gave them the job of totally replacing my old toilet to a total new replacement. Within seven days they finished the work from ceiling to flooring, replacing all and a walk in shower with wetwall. The workmanship was excellent from top to bottom. I would trust them 100% as they prove they believe in complete satisfaction in their work.

1. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent team

Excellent team, bathroom renovated perfectly and sped the process up for us due to leaking shower. Great customer service with check in’s and post work inspection. Very smooth process from design to completion. David and his son done a fantastic job of our bathroom. Highly recommend👍🏻

1. April 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you very much for the great 5* review, much appreciated!!

Bewertet mit 5 von 5 Sternen

Overall excellant

Adalio and the team were amazing ,very professional and reliable .
Work was too a very high standard .
From start to finish this was a hassel free expeirance .
Bathroom looks amazing .
I would highly recommend ulimate hone solutions and Adalio and his team
Bathrooms are high end and a Job that was sceduled for 7 days work was complete in 5 days .
10/10
If i could give I could give a higher score I would .
Thankyou for my amazing bathroom

4. April 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you very much for the great 5* review, much appreciated!!

Bewertet mit 5 von 5 Sternen

Amazing service and team

The service was amazing start to finish. The quote & design stage was thorough and everything costed up and designed to fit our requirements. Elyson and the fitting team were super, really thorough and cleaned up as they went. We had everything explained to us at every stage. The work was done within days but perfect build and brilliant result. It looks and feels like a posh hotel bathroom now.

2. März 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Hi there! Thank you so much for the great 5* review! If you ever need us please feel free to phone anytime on 08006891537! Thanks

Bewertet mit 1 von 5 Sternen

Beware the company that refuses to return deposits

We put in a request to get a kitchen fitted and when we couldn't agree on materials the company refused a refund. There was no contract to put together a plan and there is a massive gap between kindly sales people and the admin side of the business who refused to talk to me about the job over the phone attached to email correspondence. Extremely unhappy with the stress. Look at their reply , trying to charge for design - when website advises this is free

17. März 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

We’re sorry to read your comments and that you feel this way.
From our side, this project has followed our standard process, including survey, design work, and agreement to proceed prior to scheduling installation, all of which are fully documented.
The current situation relates to final specification choices rather than any failure to provide a service, and we have already offered clear solutions to achieve the finish originally discussed.
We remain fully willing to proceed with the installation and deliver the kitchen as agreed, and have made every effort to resolve matters constructively.
We would encourage you to continue communication with our Customer Service team so we can bring this to a positive conclusion.

Bewertet mit 5 von 5 Sternen

Very happy with the excellent bathroom…

Very happy with the excellent bathroom installation for my elderly father. Walk- in half height shower screen/folding chair/ new toilet and sink with floor, ceiling and walls all done quickly, to an excellent finish and with minimum disruption all for a very reasonable price.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Home Solutions Ltd

Hi there! Thank you so much for the great 5* review! If you ever need us please feel free to phone anytime on 08006891537! Thanks

Bewertet mit 5 von 5 Sternen

Bathroom refit and New Front composite door

Fantastic job carried out to renew our bathroom and Front door
All the workers were very professional and courteous. From Sharron,Jason, 2x Elliots,Joe, Gerry and Craig who made sure the snagging jobs were completed quickly.
Thanks everyone. Very Happy.
Elaine & Eddie

6. Februar 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Hi there! Thank you so much for the great 5* review! If you ever need us please feel free to phone anytime on 08006891537! Thanks

Bewertet mit 5 von 5 Sternen

Separate rooms into one

We moved into a house with a separate wc and wet room which was outdated and not suitable for my needs as I am disabled. Kirstie visited and was very knowledgeable about making one large shower room. I required a walk-in shower with easy access in case I had a fall. The work was scheduled and the tradesman was excellent. Elyson was very hard working, always punctual and worked on if he needed to finish a particular area. He always consulted us when a decision was needed. Every day he and his mate cleared up any mess. The office also checked to ensure everything was going well. My son and I are delighted with the result. We now have a modern bathroom with shower, wash handbasin with unit, WC and heated towel rail. Much more hygenic than before. I highly recommend Ultimate Solutions and it was so refreshing to know that they are a company that knows what Customer Care really means.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 1 von 5 Sternen

Terrible service

If I could give no stars, I would. Company came out and gave me a quote in December, agreed to start the work today and took deposit. Also set me up with a bank for loan, showing on credit score etc.
Few weeks prior to starting they sent out a surveyor. I had been told the job would be completed in 5days, whilst I was off work. The surveyor said no chance it would be 10days and they didnt work weekends.
He would speak to manager and get back to me, I phoned as I hadn't heard anything.
I then got a call, if I wanted to pay £2500 they could deliver the stuff for the bathroom to my house. But couldnt give me a start date?? Despite telling me they'd start today. I said I wanted my money back and not to bother, eventually I got my deposit back. But to build someone's hopes up and cancel 2 weeks before the job starts. I could've had another company lined up and the work done by now. Its now set me back months. Apparently theyre short of fitters, so dont waste your time with this company.

Update
Since putting on review, company contacted me to take it down.  It would affect business, I just want people to make informed decisions when trusting companies with their hard earned cash.

For clarity on their reply :- rep came to my house start of Dec and I picked what I liked etc.  On Dec 18th manager phoned me saying I could have money off, if I secured the job today with a deposit.  Which I agreed, they then set me up with a loan company.  At this time He told me 6th of feb was fine, work would be done in 5 days and the fitters did work weekends.  I had questioned this to check. 
The rep cam back out Jan to do paperwork and confirm everything.
Then the surveyor came out and asked why I'm starting a on Fri?  Which I explained.  He said no way it would be done 5 days and also guys didnt work weekends.  I said I'd been told by the manager they did.  He was going to speak to manager and get back to me.
I'd heard nothing and the work was meant to start a week and half later, so I phoned.
To be told they couldnt do it as they had no fitters.  But if I wanted to transfer £2500 they could deliver the materials.  I asked when would you be able to fit?  No idea as we dont have fitters atm.  So I said I wanted my money back.  I received my deposit back the following day.

6. Februar 2026
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you for sharing your feedback. We’re sorry you feel disappointed and appreciate the opportunity to clarify the situation.

Your order was placed on 18th December, just before our Christmas shutdown. We arranged a survey as soon as we reopened in January to confirm the scope and timescale. At that visit it became clear the works would take longer than originally estimated and could not be completed within a 5-day period or over a weekend, as our installation teams operate Monday–Friday.

We felt it was only fair to be honest about this immediately rather than start a project we couldn’t deliver to the correct standard. We therefore offered you options, including proceeding on revised timescales, supplying materials only if you preferred to use your own installer, or cancelling with a full refund.

You chose to cancel and your deposit was returned straight away with no deductions.

We understand this was frustrating and we’re genuinely sorry the project couldn’t proceed as first hoped. We always aim to act transparently and in our customers’ best interests, even when that means stepping away from a job.

We wish you every success with your bathroom project.

Bewertet mit 1 von 5 Sternen

I could tell you horror stories 😳

I could tell you horror stories about this company, they have no idea what they are doing and rely on outsider professionals (Plumbers mainly) to fix the mess they make, JUST DON’T

27. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Awful experience

Would not recommend one thing after another. Contract sighed sept first and work only completed December 4th. No communication avoided answering my questions and wanted payment even though work wasn’t complete. Awful experience.

4. Dezember 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you for your feedback.

We’re pleased to hear you are happy with the finished bathroom, as the final quality is always our priority. We’re sorry that the timescale and communication didn’t meet your expectations, and we appreciate your patience while the works were completed.

If there is anything you would like us to review, please contact us at info@ultimategroup.co.uk and we’ll be happy to help.

Bewertet mit 5 von 5 Sternen

We recently had our bathroom designed

We recently had our bathroom designed, supplied and installed by ultimate home solutions and were delighted with the experience. The design staff understood our vision and expectations with the installation beginning a few weeks after the initial consult. The installers were skilled, efficient and (perhaps most important) tidy! The team of three fitters completed the job in only a few days and caused minimal disruption in our home. Would definitely use again.

3. November 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Hi Chris,

Thank you once again for taking time to leave your review! Much appreciated.

Bewertet mit 5 von 5 Sternen

Bathroom done

Bathroom done, guys were fantastic. Job was incredible. First class service

19. November 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Bathroom

Bathroom, very good job. Steven did the install and was fantastic. Two day turnaround and delighted with how it all looks

31. Oktober 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

From start to finish.no problems.

From start to finish no problems.
Communication excellent Sharon was 1st class doing a plan for us and Philip excellent worker we are over the moon with it. Recommended,

10. November 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Ultimate Home Solutions did a great job…

Ultimate Home Solutions did a great job on our new roof. We've been ripped off by a few roofing companies in the past and usually never turn up when they say they will, however these guys have been brilliant to work with from start to finish and make things affordable. Highly recommend.

14. November 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service, high finish, very accommodating and very professional. Highly recommend

14. Oktober 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 4 von 5 Sternen

Bathroom refit

We used this company for a bathroom refit and change to a walk in shower rather than a bath. The fitter Marius was excellent from start to finish. He caused minimal mess and disruption and was extremely conscientious and professional over the 5 days he was here. He took all rubbish and old fixtures and fittings away and was a joy to have working here. The bathroom is a complete revelation to what was there previously.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Bathroom Refurbishment Review

Bathroom Refurbishment Review From start to finish, the entire process was smooth and professional. The job began on time, and every tradesman involved was knowledgeable, hardworking, and friendly. The old bathroom suite and tiles were removed exactly as agreed, and the new installation was completed to a high standard—right on schedule. An in person follow up review then took place after a week had passed. I'm extremely happy with the results and the overall experience.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Ultimate Home Solutions Ltd-Logo

Antwort von Ultimate Home Solutions Ltd

Thank you so much for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible.
Thanks again for your support — we look forward to helping you again in the future!

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