Ancestry.com.au Bewertungen 

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TrustScore 3.5 von 5

3,7

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Not a great experience. Paid what i consider to be an expensive subscription for full Membership which was sold as granting access to all Australian, NZ & UK records but then was not able to view reco... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I’ve been doing Family History for many years and have found a family I never knew existed. My father really did have Cousins, Aunts and Uncles and I found another family who never knew we existed thr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My husband was amazed at how much dna information filtered through his families. He found an uncle that he didnt know about and extended family members within other families. It also gave him a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hints from ancestry.com.au enabled me to trace my ancestry back ten generations to John Costin born in 1633. So far cross checking with other sources of records (census records, church records) have... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Verband, Verein oder Organisation

Über Ancestry.com.au

Vom Unternehmen geschrieben

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Ancestry® is Australia’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling consumer DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

VISIT OUR SUPPORT CENTRE

*Free trial terms apply


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3,7

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TrustScore 3.5 von 5

3335 Bewertungen

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333 Bewertungen in den letzten 12 Monaten

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Bewertet mit 2 von 5 Sternen

Additional costs

The hints regarding news paper items are not available without making an additional payment. The price to Ancestry is substantial and yet more payments are needed to access information

1. Januar 2026
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Antwort von Ancestry.com.au

Thanks for reaching out to us with this review. We're sorry to hear of your disappointment that you were unable to view Newspapers.com records with your paid membership. Please be advised that an All Access membership is necessary to access both Newspapers.com and Fold3.com. If you have an All Access membership and you're still unable to view records from either of these sites, please give our customer support team a call so we can look into this for you.

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Bewertet mit 4 von 5 Sternen

Personal Struggle

I would not say my experience has been great and I would not say it`s been bad either, I just battle through and try to keep going, hoping to see the big picture one day.

19. Oktober 2026
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Antwort von Ancestry.com.au

Hello Ian. We are understand completely that researching your family history can be a bit much sometimes. If you are hitting some roadblocks, we have included an article below that may help you break through them.
https://support.ancestry.com/s/article/Overcoming-Roadblocks-in-Your-Research
We hope this information helps.
If you would like to add any additional feedback you can do so by clicking on the link below.
https://support.ancestry.com/s/article/Providing-Feedback-About-Ancestry
We appreciate your kind words and feedback!

Bewertet mit 4 von 5 Sternen

Ancestry dna and hints

I have learnt much from hints and shared trees in Ancestry. I love the dna updates and when the latest one arrived it matched my late father’s stories of our ancestry.

22. Oktober 2026
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Antwort von Ancestry.com.au

Thanks for sharing, Marlane! It is always special when DNA updates and hints line up with the oral history and stories passed down from family members.

Bewertet mit 4 von 5 Sternen

What's not to like


What's not to like? Everything is pretty much easy to follow, although I really miss the way I used to be able to go into ThruLines, it's just not the same. I was clearly able to see all my ancestors up to the latest with reminders about completing them all.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Annie, thanks for taking the time to share your thoughts! It's great to hear that you find the platform easy to follow. We appreciate your feedback regarding the recent changes to ThruLines—we're always looking for ways to improve our tools, and we'll be sure to pass your comments along to the product team. Happy researching!

Bewertet mit 3 von 5 Sternen

Please explain how you come to what my DNA is

For a start I have tried, but sorry I can't make head or tails of my DNA Results. The closest (2) people connected to me - well can't find anything on how we are connected, even though they really aren't all that close anyway.
And as for the "so call traits I'm supposed to have", you are way off line.
The other thing is that "my mother" and all of her siblings have very swarthy skin - my Lebonese then Irish, added to the fact out of all my siblings, who are ranging from 5ft5ins to 6ft 4ins, I come in at 4ft 11ins, no other member of either of my Maternal / Paternal sides are that short. No I am not s Dwarf.
Added to all that, it now seems that I am totally British Isles ????

10. September 2026
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Antwort von Ancestry.com.au

Hi Rita, thank you for sharing your feedback. We understand how frustrating it can be when DNA results and ethnicity estimates don't align with what you expected or know about your family history. Our support team would be more than happy to help walk you through how your results and genetic communities are calculated—please feel free to reach out to us directly! https://support.ancestry.com/s/phonesupport

Bewertet mit 5 von 5 Sternen

Sorting facts from fiction

The records have been essential to verify my ancestors existence. Lots of stories handed down through the generations have been just that - some of them porky pies (lies) To those beginning their journey, be prepared for anything to come out of the family closet!

21. Oktober 2026
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Antwort von Ancestry.com.au

Thank you for the brilliant advice for fellow researchers! Sorting facts from family lore is definitely one of the most exciting parts of the journey.

Bewertet mit 4 von 5 Sternen

Longtime Ancestry User

I’ve been using Ancestry since 2012, and generally thoroughly enjoy the platform. I do have some gripes, but generally speaking, it’s still my preferred place for generational research.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Annabella,
Thank you so much for being with us since 2012! We are thrilled to know that Ancestry remains your go-to platform for family history research. We also appreciate your honest feedback, we're always striving to improve, so hearing from long-term members like you means a lot to us. Happy researching!

The Ancestry Team

Bewertet mit 5 von 5 Sternen

Hints from ancestry.com.au were very helpful.

Hints from ancestry.com.au enabled me to trace my ancestry back ten generations to John Costin born in 1633. So far cross checking with other sources of records (census records, church records) have verified items in that lineage. Thus I am very happy with ancestry.com.au's hint system.

6. August 2026
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Antwort von Ancestry.com.au

Tracing your line all the way back to 1633 is an incredible milestone! Thank you for letting us know how helpful the hint and cross-checking system has been for your research, Greme!

Bewertet mit 3 von 5 Sternen

I have mixed feelings about ancestry-on…

I have mixed feelings about ancestry-on some things it is great at finding information about relatives .Then I have a big problem with items on my tree who have the totally incorrect relationships having my Father as an uncle and trying to fix is not easy. This happens with other people on my tree which I find very frustrating and do not know the reason it happens

21. September 2026
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Antwort von Ancestry.com.au

Hi Shirley,
Thank you for sharing your experience. We are glad you find great information with us, but we understand how confusing it is when relationships get linked incorrectly in your tree. While we cannot edit your private tree directly, you can easily correct these family links yourself using our step-by-step guide: https://help.ancestry.com/hc/en-us/articles/53933325058963-Fixing-Relationships-in-Trees

The Ancestry Team

Bewertet mit 1 von 5 Sternen

The October DNA was completely inaccurate. September was perfect…

The October DNA was completely different from my September DNA. I have a History Teaching Qualification and Teaching experience that I have used to research my family Ancestry. The September DNA matched perfectly my Research Since 2015. The October DNA was completely inaccurate on most findings. I thought Ancestry had made a mistake and given me DNA from another person. Could you please return my September finding from My DNA to my Ancestry profile. I will not use any of the October Findings as they do not match any of my 11 years of family research.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Paul, thank you for reaching out and sharing your extensive research background. We completely understand your frustration when recent ethnicity update adjustments conflict with years of careful documentation. While our system cannot manually revert individual profiles back to previous ethnicity estimate versions, we value your expertise and would love to have our support team look into your case—please contact us so we can assist.

Bewertet mit 4 von 5 Sternen

Check before use

The hints and information given on the site is very helpful however it can also be very misleading and at time false, depending on the source that has given the information, I suggest everyone look into the hints given before going with them, other than that I find Ancestry site to be very good.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Norm, thank you for the wonderful review and the helpful advice! You make a great point—cross-referencing hints with original sources is a key part of building an accurate family tree. We're glad to have you with us!

Bewertet mit 5 von 5 Sternen

Surprise!

My husband was amazed at how much dna information filtered through his families.
He found an uncle that he didnt know about and extended family members within other families.
It also gave him a true indication of where his ancestors came from
Well worth the wait

14. Oktober 2026
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Antwort von Ancestry.com.au

Hi Barb, thank you for sharing your husband's story with us. It is amazing to hear that his DNA results helped reveal a new uncle and extended family connections. We appreciate your recommendation and are so happy to have played a role in his discoveries.

Bewertet mit 5 von 5 Sternen

Grandma looked just like me!

Without Ancestry I would never have found my biological grandparents. My mother was adopted and I have now met a whole lot of new cousins. They have given me photos. My grandmother looked just like me! I am 80 years old. What a wonderful discovery !!

22. Oktober 2025
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Antwort von Ancestry.com.au

Hi David,
Wow, what an absolutely incredible story! Finding your biological grandparents and connecting with new cousins at 80 years old is truly special, and seeing that resemblance to your grandmother must have been unforgettable. Stories like yours truly inspire and motivate everyone at Ancestry, and we'd encourage you to submit it to our team to potentially be showcased in our Social Media or PR activity here: https://support.ancestry.com/s/success-stories

The Ancestry Team

Bewertet mit 5 von 5 Sternen

I've tested with other companies and…

I've tested with other companies and they are very good. Ancestry added something extra in terms of an analysis of countries of origin of parents and grandparents, which is very useful. Also, it brings up many matches not before encountered, so you get an insight into some of those missing links.

21. Oktober 2026
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Antwort von Ancestry.com.au

Thanks for sharing with us, Peter! It is fantastic to know that the country origin breakdown and your DNA match results have helped you piece together new parts of your family tree. We appreciate your feedback and are glad to be supporting your family history journey.

Bewertet mit 5 von 5 Sternen

More than names and dates

Ancestry's comprehensive records have enabled me to find a great deal about who my extended family is, going back many generations. I have found having the ability to communicate with other previously unknown relatives exciting. This has led to access to a novel my 2xgrt grandmother wrote about 1870 as well as more family photos. Messaging distant relatives also gave me access to a ships diary featuring a 3x grt grandmother and the initial settlement of Swan River Australia. Treasures. I also really appreciate the ease with which I can upload photos to ancestors galleries. All in all, I have found Ancestry to be an amazing tool.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Heather, thank you so much for taking the time to share your incredible story with us. Discovering family photos, personal journals, and even a 19th-century novel through member connections is what family history is all about. We are so glad that uploading photos and messaging distant relatives has helped you uncover such special historical treasures for your tree.

Bewertet mit 5 von 5 Sternen

Who I am I?

I started by wanting to know more about my Grandfathers brothers and sisters as they came from Glasgow Scotland. They came by ship in 1920's to New Zealand. A father and his children but they were all in their 20s.
Then I became curious about other sides of the family. My Mothers family arrived on the first ship that arrived in Auckland New Zealand, and they kept a good record of their family. Holding a reunion at 150 years of their arrival.1842-1992. This also got me thinking about my history.
Since starting my tree I have found 3 cousins that were adopted and an extra 2nd cousin as the result of a hidden affair.
Now I can go back many generations and DNA is now given me lots of answers

21. Oktober 2026
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Antwort von Ancestry.com.au

Wow, Megan! You've been on an incredible journey with your research! It is amazing how family history and DNA testing can bring clarity, uncover long-held secrets, and connect you with newly discovered cousins across generations. We are so glad to be supporting your research along the way.

Bewertet mit 4 von 5 Sternen

DNA Grandparents breakdown

I discovered Australian aboriginal in my DNA from my father's side. Waiting excitingly for the grandparent DNA breakdown. Marvellous!

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Julie, thank you for sharing your experience with us. It is fantastic to hear about your meaningful discovery on your father's side. We appreciate your kind words and hope your detailed DNA breakdown brings even more exciting revelations for your tree.

Bewertet mit 5 von 5 Sternen

A life of many experiences.

Too many experiences to tell from the time I was taken from hospital at 4 days old and retrieved by police 6 months later to a ward of the court and then adopted out, but that was 83 years ago, what a life!
Ron.

21. Oktober 2026
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Antwort von Ancestry.com.au

Hi Ron, thank you for sharing your story with us. You have certainly had a unique and incredible life over these 83 years. We appreciate your feedback and are honored to be a resource for you on your journey.

Bewertet mit 5 von 5 Sternen

information available …

The amount of information available and the ability to access this information is so vastly more advanced.

20. Oktober 2026
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Antwort von Ancestry.com.au

Hi Eddie,
Thank you so much for the 5-star review! We are thrilled to hear that you find our database and search tools so advanced and easy to access. Empowering your family history research is our top priority, and we wish you many more great discoveries!

The Ancestry Team

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