Prompt service and product received very well packaged, very high quality t shirt and design, will be visiting shortly. Previous email correspondence prompt advice given.
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Das sagen Bewerter
Needed a new handle for the axe my great-grandfather passed on to me. That had lasted at least 100 years before it got wobbly so I wanted something of similar quality. Woodsmiths' looked good and the... Mehr ansehen
Unternehmen hat geantwortet
I placed my order online and within minutes had an email saying the order had been dispatched. It arrived a couple of days later to Ireland. That's what I call quick service. I'm looking forward to re... Mehr ansehen
Unternehmen hat geantwortet
Absolutely incredibly company. They go overboard on packaging and get things shipped from the UK to Australia really fast. I have had only one product fault (not their cause) and they went w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.
Kontaktinformationen
7-9 Claremont Road, NE26 3TN, Whitley Bay, Vereinigtes Königreich
- 01912524064
- enquiries@woodsmith.co.uk
- woodsmith.co.uk
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They had some quality shinwa kit for me
They had some quality shinwa kit for me

Antwort von Woodsmith
Size ran small

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Gransfors hatchet
Item delivered with care. Well packaged though I thought it would come in a gransfors box. It wasn’t going to stay in a box anyway. Glad I chose to order through this company

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Awesome service from the team…
Awesome service from the team at Woodsmith! Izzy and Maurice couldn't have been more helpful, I told them what i needed a saw for and they made sure I got the right on for the job!

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Very prompt service
Very prompt service. A good accurate description of the items bought online.

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Got More Than I Bargained For.......
It has been many years since I have witnessed customer service such as I received at Woodsmith today. From first contact on the phone to face to face in the shop my experience was exactly as it should be but what is rarely seen in any business in 2026. The lady who served me is phenomenal and although I expected to leave with a carving knife, I didn't expect an education too, Her knowledge is clearly extremely extensive and her energy makes her the perfect teacher it is just quite impressive how she wraps that up into customer care. Having never owned the specific knife I purchased I was anxious about sharpening but the lady took so much time and patience in not just explaining but also demonstrating how she recommends sharpening knives. I walked away feeling guilty for having taken so much of her time.
This is how life-long customers are made and from here on in I will be visiting Woodsmith for all my supplies. They stock a wide range of wood working tools and equipment as well as offering services which I will look into for the future, Truly impressive.
Dear Woodsmith: thank you so very much for an amazingly positive experience today. I am humbled by your knowledge and thankful for your willingness and energy to share - a true craftswoman.

Antwort von Woodsmith
The goods I ordered arrived on time and…
The goods I ordered arrived on time and did the job perfectly!

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Excellent supplier of fantastic quality…
Excellent supplier of fantastic quality tools. Customer service is also brilliant with a level of care that seems rare these days. Definitely recommend. Prompt delivery and well packaged.

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Fair price and prompt dispatch
I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced.
Prior to ordering I did contact them by phone with a query which was answered in a friendly, helpful and proficient manner.
Once ordered they were packed well and dispatched promptly, Fedex caused a small delay but otherwise the order process was excellent.
I would be a happy to order from them again.

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Beautiful hard to find bowl adze
Beautiful hard to find bowl adze, thank you! Excellent international delivery.

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The whole process
The advertisements are very detailed,they message you all the the way threw the process of perches.The items come very quickly

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Great shopping experience
Good communication regards age verification, helpful staff. Speedy delivery and well packaged. Will buy from Woodsmith again :)

Antwort von Woodsmith
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