Voneus Broadband Bewertungen 

The young men were professional, efficient, explained what was be done and generally very polite and friendly.
We are very pleased with this service.

The Customer Service person Nomzano, was excellent, steering me through a difficulties when trying to renew the Voip contract element (at the same time as renewing the Broadband Contract.) Patient, kind and courteous throughout, chatting with the back office during our discussions.

Dealing with Mercy was an absolute pleasure. Very very helpful! Many thanks. Great customer service!!👍👍

Both Matty and Owen were really helpful, accommodating and professional. Installation completed exactly as I requested

Finally after months of going backwards and forwards Randy has got our internet working properly this morning fingers crossed it stays that way.
Many thanks

From Shaun knocking on my door to Owen pulling the wire over and matty installing they were all very friendly and professional and so far no problems at all

Nonhle could not have been more helpful. She was very patient and technically knowledgeable about a complex issue. It was a perfect example of good customer experience.

Ryan and Darren worked quickly, efficiently, answered my questions and too me through their plans for installation. Just got on with the job, barely noticed they were here. They respected my home and do I have no complaints

Was put through to an advisor reasonably quickly and Andrew was really helpful. Identified the two issues I had with my broadband and worked to resolve them in a clear, methodical and calm manner providing guidance at each stage to fix the problems.

Call to request a wifi booster. Delay to get through but Cindy handled request quickly

The rep that introduced himself was very polite and freindly. He explained everything clearly so that we could understand. He wasnt pushy. What a lovely young man. Explained how it worked, and how it was to be installed. He made us feel confident that this was the plan for our boadband.

My broadband router recently failed and Voneus responded promptly to my cry for help. The agent I spoke to, named Yolanda, was extremely helpful, patient and courteous in identifying the problem. A replacement router was soon despatched and on it's arrival Yolanda helped to set it up efficiently.
Problem solved!

Mandisi was fantastic it rectifying the fault with my broadband a credit to the company

Really good service from signing up, to the installers Ryan and Darren, to the lady I spoke to when I couldn’t get the password right. Looking forward to a happy future with Voneus.

Cindy was a great help. Very courteous and calm. She sorted my problem in no time at all!

My WiFi went off and had to contact Venous help desk.
The lady I spoke to was called Cindy and was very understanding and patient with me. I am a lady in my 70’s so needed talking through the details to rectify the problem.

Pearl was friendly knowledgeable and efficient. She talked us through the issue and ensured a positive outcome.

Spoke to a lovely lady called Cindy today to help sort out a new contract. Cindy was clearly spoken, helpful so I could understand what she was saying and hoe she could help me.

Excellent support and advice from Liam. He made the whole really easy and stress free. Thank you