So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very responsive to questions
Very responsive to questions, quick shipping, and informative tips/suggestions about which products work best for you.
29. Mai 2026
Antwort von UPGUYS
Hi Canuck,
Thank you for your kind feedback. We're glad to hear that our team was responsive to your questions and that you had a smooth experience with shipping and product guidance. Providing timely support and personalized recommendations is an important part of helping our patients feel confident throughout their men's health journey.
We appreciate you taking the time to share your experience and thank you for choosing UPGUYS.
UPGUYS Care Team
professional organization , zero nonsense
zero nonsense , i have zero time for nonsense
29. Mai 2026
Antwort von UPGUYS
Hi Kenneth,
Thank you for the review. We're glad to hear you found our service professional and straightforward. We know our patients value efficiency, and our goal is to make accessing men's health care as simple, convenient, and hassle-free as possible.
We appreciate your support.
UPGUYS Care Team
Great service and quick delivery
Great service and quick delivery. Once my delivery was lost in the mail and they replaced it with no charge. Good people.
29. Mai 2026
Antwort von UPGUYS
Hi Timothy,
Thank you for your kind words. We're glad to hear you've had a great experience with both our service and delivery process. While lost shipments are fortunately rare, we're happy our team was able to resolve the issue quickly and ensure you received your order without additional cost.
Providing reliable support and taking care of our patients when unexpected situations arise is very important to us. We truly appreciate your trust and your feedback.
UPGUYS Care Team
Antwort von UPGUYS
Hi Nathan,
Thank you for your review. We're delighted to hear that the entire process was easy from start to finish. Making men's health care simple, convenient, and accessible is exactly what we strive for.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Thorough consultation that was rapid…
Thorough consultation that was rapid and based on factual bloodwork made it easy to make a decision. The program was delivered and super easy to get started. Someone is also a click away for any questions that come up. I wish our regular family de visits were this easy.
27. Mai 2026
Antwort von UPGUYS
Hi Justin,
Thank you for sharing your experience. We’re pleased to hear that the consultation process was both thorough and efficient, and that having treatment decisions guided by your bloodwork helped make the process clear and straightforward. It’s also great to know that getting started was easy and that our care team has been readily available whenever questions arise.
Providing accessible, evidence-based men’s health support through a licensed Canadian telehealth platform is something we strive for every day, so your feedback means a lot to us.
Thank you for your trust and for taking the time to leave a review.
UPGUYS Care Team
Antwort von UPGUYS
Hi Michael,
Thank you for your review. We’re glad to hear your order arrived quickly and that your experience with our service was a positive one. Providing a convenient and reliable telehealth experience, including fast delivery, is something our team works hard to achieve.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
They whole process is great
They whole process is great. The Dr's are informed & the pharmacist answers all questions in quick time. Thanks much!
28. Mai 2026
Antwort von UPGUYS
Hi Mark,
Thank you for the great feedback and for taking the time to share your experience. We’re very glad to hear the process felt smooth and supportive from start to finish. Our doctors, pharmacists, and care team work hard to provide responsive, professional telehealth care, so it’s great to know that came through during your experience.
We truly appreciate your trust and support.
UPGUYS Care Team
Very impressed with how quick…
Very impressed with how quick everything transpired. Blood test. Make sure all markers are good before they even specify anything with treatment. Call from the doctor as soon as they receive the blood work. Thoroughly go over everything with regards to what your treatment will look like explain everything in full detail. Once All decisions are made of what you need to put you back in check at 64 years old. Everything came within 3 days Will update progress In the near future. I sent several text messages with regards to proper dosage, instructions etc with responses the same day, impressive.
26. Mai 2026
Antwort von UPGUYS
Hi Brian, thank you for sharing this detailed feedback. We’re glad the bloodwork, doctor consultation, treatment review, and delivery process felt quick and thorough. It’s great to hear you felt well-informed and supported throughout your TRT care experience.
UPGUYS Care Team
I have been a customer for over a year
I have been a customer for over a year. I would highly recommend Upguys to anyone thinking about TRT. All my questions were answered, and the guidance is absolutely fantastic. Thanks Upguys, I appreciate your help along my journey.
28. Mai 2026
Antwort von UPGUYS
Hi Doug, thank you for your continued trust and support over the past year. We’re very happy to hear that your questions have been answered along the way and that the guidance from our team has helped support your TRT journey. Feedback like this means a great deal to our team as we continue providing accessible Canadian men’s health and testosterone replacement therapy care through our telehealth platform.
UPGUYS Care Team
Fantastic customer service
Fantastic customer service, knowledgeable and helpful staff, dr’s, pharmacists. 11/10 company
27. Mai 2026
Antwort von UPGUYS
Hi Ryan, thank you for the amazing feedback. We’re thrilled to hear you had such a positive experience with our customer service team, doctors, and pharmacy staff. Providing knowledgeable, supportive, and professional care is something we work hard to deliver every day, and your recommendation means a lot to our entire Canadian men’s health team.
UPGUYS Care Team
Works good for me
Helpful convienant crew helping along the way. Product works as described.
28. Mai 2026
Antwort von UPGUYS
Hi Curtis, thank you for taking the time to share your experience. We’re glad to hear our team has been helpful and convenient throughout the process, and that everything has been working well for you. We appreciate your support and are happy to be part of your men’s health journey.
UPGUYS Care Team
They made the process pretty easy…
They made the process pretty easy to go through. As someone who is very health conscious, I was recommended by a friend to check them out in regards to TRT. It’s been a positive experience so far.
27. Mai 2026
Antwort von UPGUYS
Hi Louie, thank you for sharing your experience and for trusting us with your TRT care. We’re glad to hear the process felt easy and that your experience with our team has been positive so far. It’s especially meaningful to hear you were referred by a friend, and we appreciate the opportunity to support your health and hormone optimization journey through our Canadian telehealth platform.
UPGUYS Care Team
Amazing company
Amazing company. At 39, when my doctor wouldn’t help me with my low testosterone, these guys did. They were professional, responsive, and moved faster than any medical service I’ve dealt with before. They handled everything and made the whole process simple. Highly recommend them if you’re looking for real help and a team that actually cares.
5. Mai 2026
Antwort von UPGUYS
Hi Bryce,
Thank you for sharing your experience and for your recommendation. We’re very pleased to hear that our team was able to provide the support, responsiveness, and professional care you were looking for throughout your TRT journey.
Making testosterone replacement therapy more accessible through a licensed Canadian telehealth platform is a priority for our team, and it’s great to know the process felt simple, efficient, and supportive from start to finish. Your feedback about the level of care and communication truly means a lot to us.
We appreciate you trusting UPGUYS with your men’s health and TRT care needs.
UPGUYS Care Team
Quick and Efficient Service
The staff was excellent; everything was good. They responded quickly to any questions.
27. Mai 2026
Antwort von UPGUYS
Hi MS,
Thank you for the positive feedback. We’re glad to hear you had a smooth experience and that our team was able to respond quickly to your questions. Providing efficient, reliable support and a high standard of Canadian telehealth care is very important to us.
We appreciate you taking the time to share your experience with UPGUYS.
UPGUYS Care Team
Antwort von UPGUYS
Hi Curtis, thank you for the great feedback. We’re glad to hear you found our team knowledgeable and easy to work with. Providing straightforward, supportive men’s health care through our Canadian telehealth platform is always our goal, and we appreciate your support.
UPGUYS Care Team
Antwort von UPGUYS
Hi Josh, thank you for the kind review. We’re happy to hear you found our staff friendly and informative throughout your experience. Providing supportive and professional men’s health care is very important to our team, and we truly appreciate your feedback.
UPGUYS Care Team
Everything was so professional they…
Everything was so professional they took the time to explain everything
Thanks for everything
27. Mai 2026
Antwort von UPGUYS
Hi Serge,
Thank you for the kind feedback. We’re very glad to hear you found the experience professional and that our team took the time to explain everything clearly throughout the process. Providing supportive, informative Canadian telehealth care is always our goal, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
I cannot say enough good things about…
I cannot say enough good things about my experience with UP GUYS. I’ve been using them for my testosterone therapy for over a year now, and the process has been seamless from day one. They are always incredibly responsive, professional, and genuinely helpful whenever I need anything. If you're looking for a reliable, high-quality service, I would recommend them to anyone without hesitation.
27. Mai 2026
Antwort von UPGUYS
Hi Mark,
Thank you for taking the time to share such thoughtful feedback. We’re incredibly glad to hear that your experience with UPGUYS and your testosterone therapy care has been consistently positive over the past year. Providing reliable, responsive, and professional TRT care through a licensed Canadian telehealth platform is something our team takes great pride in, and it means a lot to know the process has felt seamless and supportive for you from the very beginning.
We truly appreciate your recommendation and your continued trust in UPGUYS for your men’s health and testosterone replacement therapy care.
UPGUYS Care Team
Very quick and easy to get…
Very quick and easy to get prescriptions discretely over the phone. Even my GF doesn’t know about it, but very impressed for a 51 year old with the stamina of a man in his 20s.
27. Mai 2026
Antwort von UPGUYS
Hi Jason,
Thank you for sharing your experience. We’re glad to hear you found the process quick, easy, and discreet, and that our team was able to provide a smooth and professional telehealth experience. Providing confidential, accessible Canadian men’s health care with responsive support is always our goal. We truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Easy to use service
Easy to use service. Appointments made for next day. Shipping for products was over night.
27. Mai 2026
Antwort von UPGUYS
Hi J.P.,
Thank you for the great feedback. We’re glad to hear you found the service easy to use and that the appointment scheduling and overnight shipping helped make the process smooth and convenient. Providing efficient, reliable Canadian telehealth care is always our goal, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
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