So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Équipe et service au delà des attentes…
Équipe et service au delà des attentes enfin des gens de confiance
3. Juni 2026
Antwort von UPGUYS
Hi Francois,
Merci beaucoup pour votre commentaire. Nous sommes ravis d'apprendre que notre équipe et notre service ont dépassé vos attentes.
La confiance est au cœur de tout ce que nous faisons, et savoir que vous vous êtes senti bien accompagné signifie énormément pour nous. Nous vous remercions sincèrement pour votre confiance et pour avoir pris le temps de partager votre expérience.
UPGUYS Care Team
Easy process
Easy process, everybody I talked to was professional and knowledgeable. Highly recommended.
3. Juni 2026
Antwort von UPGUYS
Hi Adam,
Thank you for your kind review. We're delighted to hear that you found the process easy and that every member of our team was professional and knowledgeable.
Providing a straightforward experience backed by helpful, informed support is exactly what we strive for. We truly appreciate your recommendation and your trust in UPGUYS.
UPGUYS Care Team
Just the simplicity of ordering!
3. Juni 2026
Antwort von UPGUYS
Hi Pete,
Thank you for your review. We're glad to hear that you appreciate the simplicity of our ordering process.
Making healthcare convenient and easy to access is one of our top priorities, so it's great to know that your experience has been smooth and straightforward.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Antwort von UPGUYS
Hi Joseph,
Thank you for your review and feedback. We're glad to hear that your experience has been a positive one.
We appreciate you taking the time to share your thoughts, and our team remains committed to providing helpful, professional service and support whenever you need us.
UPGUYS Care Team
Great experience.
I appreciate the experience and knowledge that the UPGUYS staff bring to the process. Each person involved has been professional and well spoken. I recommend their services.
3. Juni 2026
Antwort von UPGUYS
Hi Brian,
Thank you for your thoughtful review. We're delighted to hear that you appreciated the experience and knowledge our team brings to the process.
It's especially rewarding to know that each member of our staff has provided professional and clear communication throughout your journey. Delivering knowledgeable, patient-focused care is something we take great pride in.
We truly appreciate your recommendation and your trust in UPGUYS.
UPGUYS Care Team
The promotional emails offeredHo…
The promotional emails offered solutions like maintained fertility and HGH prescriptions, however when starting TRT and expressing interest in HGH or fertility, the providers and program at UpGuys did not have any expertise, opinion or ability to provide that therapy.
Similarly my HCT (and hemoglobin) climbed from high normal to borderline high after 3 months, and the solution is basically to stop therapy, and get phlebotomy. A more nuanced staged intervention, like dose reduction, spaced intervals, or phlebotomy alone, was not offered, and when I requested possible alternative approaches, was met with "you can if you want", which doesn't leave the patient with very much confidence.
5. Mai 2026
Antwort von UPGUYS
Hi Trevor,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding fertility support, HGH-related inquiries, and the guidance you received during your TRT care. We also recognize how important it is for patients to feel confident in the clinical recommendations and communication provided throughout their treatment journey.
While treatment decisions are made based on individual clinical circumstances, we understand that you were looking for more detailed discussion around potential management options and next steps. We appreciate you sharing this perspective, as feedback like yours helps us identify opportunities to improve both patient education and the overall care experience.
We'd appreciate the opportunity to look into your experience further and better understand the concerns you've raised. Our care team would be happy to review your case directly and discuss any outstanding questions.
Thank you again for your feedback.
UPGUYS Care Team
My experience with UP Guys
It took a couple of weeks to get the first appointment and blood work done, but after that, my prescription arrived overnight. I started at 80 mg per week, and after about 2 to 3 weeks, I noticed increased libido, more energy, and a bit of a bigger physique after two months. Talking to the doctor was super easy, and everything was set up quickly. I'd definitely recommend them!
At 44 I am so glad I did this.
Also I have a friend that did this locally and they had to pay $1,600 for 1 year under the doctors supervision. And here its free ! Crazy. Im so happy
Cheers!
22. April 2026
Antwort von UPGUYS
Hi Jeremy,
Thank you for sharing your experience and for your recommendation.
We're glad to hear that once your initial testing and consultation were completed, the process moved quickly and that your prescription arrived promptly. It's great to know you've found the experience convenient and that you've been pleased with the support from our doctor and care team.
We appreciate you trusting us with your men's health journey and are happy to hear you're feeling positive about your decision. Providing accessible, convenient Canadian telehealth care is something we work hard to deliver for our patients.
Thank you again for your kind words, and we wish you continued success on your health journey.
UPGUYS Care Team
Antwort von UPGUYS
Hi Barry,
Thank you for your review. We're glad to hear you found our service excellent, simple, and convenient. Providing an easy and seamless healthcare experience is exactly what we strive for.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
The entire process was done thoroughly…
The entire process was done thoroughly and quickly! The results have been nothing but great. Low testosterone is a real thing and since beginning this process my quality of life has improved significantly! More men need to get tested!
20. Mai 2026
Antwort von UPGUYS
Hi Patrick,
Thank you for sharing your experience. We're delighted to hear that you found the process thorough and efficient, and that you've had such a positive experience since beginning treatment.
We appreciate your comments about the importance of addressing low testosterone and men's hormone health. Our goal is to make testosterone replacement therapy accessible through a licensed Canadian telehealth platform while providing the support and follow-up patients need throughout their TRT care journey.
Thank you for your trust and for recommending that more men take the time to get tested and learn more about their health.
UPGUYS Care Team
I have been talking TRT for 3 months I…
I have been talking TRT for 3 months I feel very good not tired anymore and my sex life is better too!! Great customer service !!
1. Juni 2026
Antwort von UPGUYS
Hi Krys,
Thank you for sharing your experience. We're glad to hear that after three months of TRT you're feeling more energized, less tired, and noticing positive improvements in your overall well-being and sex life. It's also great to know that our customer service team has been able to support you throughout your journey.
We appreciate your trust in UPGUYS and are grateful you chose our licensed Canadian telehealth platform for your TRT care and men's health support.
UPGUYS Care Team
Antwort von UPGUYS
Hi Joe,
Thank you for your review. We're pleased to hear that you found the ordering process easy and the instructions clear. Making healthcare convenient and straightforward is an important part of the experience we strive to provide.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
What made my experience great was the…
What made my experience great was the privacy that this offers? Also the care that is given questions that are ask and the ease of of getting the prescription very happy. I have been a customer for a while. I would highly recommend to anyone.
1. Juni 2026
Antwort von UPGUYS
Hi Kelly,
Thank you for your kind review. We're delighted to hear that you value the privacy, personalized care, and convenience of the process. Providing a secure and supportive telehealth experience, along with clear guidance and easy access to treatment when appropriate, is something our team works hard to deliver.
It means a lot to know you've been with us for some time and would recommend us to others. We truly appreciate your continued trust and support.
UPGUYS Care Team
I had been through the clinic doctor…
I had been through the clinic doctor process before and I was never happy with the answers or the options. It always came down to the basic choices of Viagra or Cialis, both of which gave me serious leg cramps... therefore greatly cramping my style. I had read about online options and found Upguys... buy Canadian of course. From the first contact to my first order the entire experience has been great. I was put on a smaller daily dose, the side effects disappeared and I even discovered a secondary circulation benefit with Tadalfil. The follow ups are helpful as are the reminders and even though at my age I don't care... the discretion is also a plus. There is nothing to be embarrassed about but some processes just don't give you that simple treatment or answer to what is a common problem. I will continue with UPGUYS as long as I need to. I'm 66 now.
1. Januar 2026
Antwort von UPGUYS
Hi Michael,
Thank you for taking the time to share such a detailed review. We're pleased to hear that your experience with UPGUYS has been positive from your first consultation through to ongoing follow-up care.
It's especially encouraging to know that the personalized approach helped address concerns you had with previous treatment options and that the lower-dose regimen has been a better fit for you. Our goal is to provide accessible, supportive care that focuses on individual needs rather than a one-size-fits-all approach.
We're also glad you appreciate the follow-ups, reminders, convenience, and discretion of our Canadian telehealth platform. Erectile health concerns are common, and we're committed to making the process as straightforward and comfortable as possible for the men we serve.
Thank you for your trust and continued support. We look forward to being part of your healthcare journey for years to come.
UPGUYS Care Team
Efficient, Reliable and Informative Care
At first I was hesitant to reach out, but I'm glad i did. I feel very good these days. The staff has been very helpful, informative and punctual. As this is new for a lot of us, it is nice to be able to have any questions or concerns answered, explained and actioned. The process from start to finish has been very efficient. Blood requisitions, follow up calls, and delivery of the product has been flawless. It is a nice change to see the interest in optimizing men's overall health. In my opinion, this is lacking in the general health system.
1. Juni 2026
Antwort von UPGUYS
Hi Paul,
Thank you for sharing your experience and for placing your trust in UPGUYS. We understand that taking the first step can feel uncertain, so we're especially pleased to hear that our team was able to provide the support, information, and responsiveness you needed throughout the process.
It's great to know that everything from blood work requisitions and follow-up care to treatment delivery has been smooth and efficient. We believe that men deserve accessible, proactive healthcare, and we're committed to providing a supportive Canadian telehealth experience focused on overall men's health and wellness.
We truly appreciate your thoughtful feedback and are grateful to be part of your health journey.
UPGUYS Care Team
The best part of all of this…
The best part of all of this experience.. is that i was finally listened to. I'm sure I'm not the only one who was has been told by a family doctor that "I'm just below the norm and I'm healthy otherwise. Ya.. i wasn't anywhere near healthy or even happy. I'm over 3 months into my therapy... and i feel like a completely different person. Happy, calm and i paired it with a proper diet and training.... its been life changing. No question. I wish i did this 10 years ago. Literally can reach my doctor with a quick text and quick replies. I have nothing but amazing things to say about the term. Don't wait any longer guys.
1. Juni 2026
Antwort von UPGUYS
Hi Mark,
Thank you for sharing your experience and for trusting our team with your care. We're grateful to hear that you felt truly listened to and supported throughout your journey. It's especially meaningful to know that the combination of your treatment plan, healthy lifestyle changes, and ongoing support has helped you feel happier, calmer, and more like yourself again.
We're also pleased that the accessibility of our care team and the convenience of quick communication have made a positive difference in your experience. Your feedback means a great deal to us, and we're honored to be part of your health journey.
Thank you again for your kind words and for taking the time to share your story.
UPGUYS Care Team
Professional, convenient, and supportive
UPGUYS has been great to work with. The process was simple, the medical team was knowledgeable, and communication has been excellent throughout. I appreciated how easy it was to get answers to my questions and how comfortable the practitioners made every interaction feel.
The platform is convenient, follow-ups are well organized, and the care team has been consistently professional and respectful. Overall, it’s been a very positive experience, and I wouldn’t hesitate to recommend their services to others looking for accessible men’s health care.
1. Juni 2026
Antwort von UPGUYS
Hi Carlos,
Thank you for taking the time to share your experience. We're delighted to hear that you found the process simple, the platform convenient, and our medical team knowledgeable and supportive throughout your journey.
Providing accessible, professional, and respectful men's health care is at the core of what we do, so it's especially rewarding to know that our communication, follow-up process, and patient support made a positive impact. We're glad our practitioners helped make every interaction comfortable and that you always felt your questions were answered promptly.
We truly appreciate your recommendation and your trust in our team. Thank you for choosing UPGUYS.
UPGUYS Care Team
Promising!
So far - incredible support!
We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's awesome. My energy is getting better and dependence on caffeine is getting less. I'm almost 44 years old and I am starting to feel like my best days are ahead for sure. 😁💪🏻
We're not where I want to be yet, but I look forward to the future and seeing what I can do well into my 50s, 60s, 70s and beyond with the UPGuys team.
1. Juni 2026
Antwort von UPGUYS
Hi Rich,
Thank you for sharing your experience and for trusting us with your health journey. We're delighted to hear that the support you've received has felt personalized, responsive, and genuinely caring.
It's especially encouraging to know you're already noticing improvements in your energy levels and relying less on caffeine as you continue progressing through your treatment plan. We believe in taking a thoughtful, measured approach, and we're glad the gradual process has helped you feel supported every step of the way.
We appreciate your perspective on long-term health and wellness, and we're honored to be part of your journey as you work toward your goals in the years ahead. Thank you again for your kind words and confidence in our team.
UPGUYS Care Team
The service I got was excellent and in…
The service I got was excellent and in a very timely fashion!
28. Mai 2026
Antwort von UPGUYS
Hi Ronald,
Thank you for your kind feedback. We're pleased to hear that you had an excellent experience and that our team was able to provide timely service. Delivering responsive, convenient care is something we work hard to achieve, and it's great to know that was reflected in your experience.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Fast friendly service great product…
Fast friendly service great product works exactly as it's supposed to
29. Mai 2026
Antwort von UPGUYS
Hi Walter,
Thank you for your feedback. We're glad to hear you had a fast, friendly experience and that the product worked exactly as expected. Providing reliable service and a smooth experience is something our team works hard to deliver, so we truly appreciate you taking the time to share your experience.
UPGUYS Care Team
ALL Men +40 need to get checked out!
From the intial contact, through to receiving my Prescription, the Medical and Pharmaceutical Professionals made me fell like I was in good care.
Since starting my treatment, I've felt more positive about life, and energised as a man.
For the men who are considering TRT, go through the consultation and get your bloodwork done. It's worth it. You'll feel better and those around you will witness the difference in you.
27. Mai 2026
Antwort von UPGUYS
Hi Brett,
Thank you for sharing your experience and for your thoughtful feedback. We're pleased to hear that from your initial consultation through to receiving your prescription, our medical and pharmacy teams helped you feel well supported and cared for throughout the process.
It's encouraging to know that your TRT treatment experience has had a positive impact on your overall well-being and energy levels. We believe that informed consultations, comprehensive bloodwork, and ongoing support are important parts of providing responsible testosterone replacement therapy through a licensed Canadian telehealth platform.
We appreciate you taking the time to share your perspective with other men who may be exploring their hormone health options. Thank you for trusting UPGUYS with your care.
UPGUYS Care Team
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