So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just started with this clinic and it's…
Just started with this clinic and it's still too early for any meaningful results with the therapy, but so far communication and follow through has been exceptional.
10. Juni 2026
Antwort von UPGUYS
Hi JG,
Thank you for your feedback. We're glad to hear that our communication and follow-through have been exceptional so far. We appreciate your trust and look forward to supporting you throughout your journey.
UPGUYS Care Team
I’ve been went smooth
I’ve been went smooth. I ordered my stuff online. My follow up with the doctor was effortless. Just asked a few questions so man, it was delivered pretty fast.
10. Juni 2026
Antwort von UPGUYS
Hi Paul,
Thank you for your review! We're glad the process was smooth, your doctor follow-up was easy, and your treatment arrived quickly.
We appreciate your support.
UPGUYS Care Team
I've been with Upguys for over 2 years…
I've been with Upguys for over 2 years now. There treatment of my low testosterone issue has been excellent! There Doctor's that they have on there staff do a great Job and there treatment has been awesome!
11. Juni 2026
Antwort von UPGUYS
Hi David,
Thank you for your continued trust and support over the past two years. We're delighted to hear that you've had such a positive experience with our doctors and that your treatment for low testosterone has met your expectations.
Providing professional, accessible care and ongoing support is a priority for our team, and it's rewarding to know that your testosterone replacement therapy experience has been a positive one. We truly appreciate you taking the time to share your feedback and for choosing UPGUYS as your Canadian TRT and men's health provider.
UPGUYS Care Team
Great customer service
Great customer service. You always follow up. Very happy with my experience.
10. Juni 2026
Antwort von UPGUYS
Hi Luke,
Thank you for your feedback! We're glad to hear you've had a great experience and that our follow-up and customer service have stood out.
We appreciate your support.
UPGUYS Care Team
⭐⭐⭐⭐⭐ Life-Changing Experience with UPGUYS
I cannot say enough good things about my experience with UPGUYS.
After struggling with symptoms that were affecting me both physically and mentally, their team helped identify the root cause through comprehensive blood testing. The results showed that my testosterone levels were very low. Following a consultation with their doctor, I was prescribed testosterone replacement therapy (TRT), and the ongoing care has been outstanding ever since.
What has impressed me most is how closely they monitor my health. They regularly schedule blood work approximately every 10 weeks to ensure my treatment remains safe and effective. The doctors are knowledgeable, professional, and genuinely care about their patients’ well-being.
The customer service team is exceptional. It is very easy to book an online appointment, responses are always prompt, and any questions or concerns are handled quickly and professionally. The pharmacy service is also excellent, with medications arriving quickly and accompanied by clear, detailed instructions.
Low testosterone can be an incredibly challenging condition that affects every aspect of life. For me, starting TRT through UPGUYS has been truly life-changing. After a year and a half of treatment, I feel amazing both physically and mentally. My energy, recovery, motivation, and overall quality of life have improved dramatically.
I would highly recommend UPGUYS to any man who suspects he may be struggling with low testosterone. Their professionalism, ongoing support, and commitment to patient care have made a tremendous difference in my life.
Thank you, UPGUYS, for helping me get my health and my life back.
10. Juni 2026
Antwort von UPGUYS
Hi Scott,
Thank you for sharing your experience and for trusting UPGUYS with your care over the past year and a half.
We're pleased to hear that you felt supported throughout your TRT treatment journey, from testing and physician consultations to ongoing monitoring, pharmacy services, and customer support. Providing safe, professional, and accessible men's health care is at the heart of what we do.
Your feedback about our doctors, care team, and follow-up process means a great deal to us. We're grateful to have been part of your health journey and appreciate you taking the time to share your experience with others.
UPGUYS Care Team
UpGuys has been great to deal with!
UpGuys has been great to deal with every step of the way. I've referred my brother in law too and I'm almost sure he has the same feelings.
10. Juni 2026
Antwort von UPGUYS
Hi Gerry,
Thank you for your kind words and for recommending UPGUYS to your brother-in-law. We're glad to hear you've had a great experience with our team every step of the way.
We truly appreciate your trust and support.
UPGUYS Care Team
I’ve been with UP for almost two years…
I’ve been with UP for almost two years now, and my experience has been nothing short of outstanding. From day one, the entire process has been professional, straightforward, and incredibly well managed.
The results have honestly exceeded my expectations, and the level of care and support has been excellent throughout. Anytime I’ve had a question or needed assistance, I’ve received a quick response from a friendly, knowledgeable team that genuinely seems to care about their patients.
It’s refreshing to deal with a company that delivers exactly what they promise. If you’re considering TRT and are looking for a clinic that’s professional, responsive, and easy to work with, I wouldn’t hesitate to recommend UP. It’s been one of the best health decisions I’ve made.
10. Juni 2026
Antwort von UPGUYS
Hi Nicholas,
Thank you for your thoughtful review and for trusting UPGUYS over the past two years.
We're delighted to hear that your TRT care experience has been positive and that our team has provided the responsive support and professionalism you were looking for. Your feedback means a great deal to us, and we're grateful for your recommendation.
UPGUYS Care Team
Super straightforward
Super straightforward, got right to the heart of the issue and simple treatment 5/5
10. Juni 2026
Antwort von UPGUYS
Hi Jason,
Thank you for the 5-star review! We're glad you found the process straightforward and that we were able to help you get started with a simple treatment plan.
We appreciate your support.
UPGUYS Care Team
Antwort von UPGUYS
Hi Chris,
Thank you for your review! We're glad to hear the process was smooth and appreciate your recommendation.
UPGUYS Care Team
Antwort von UPGUYS
Hi Mike,
Thank you for your review! We're glad to hear you had a great experience with our customer service team and appreciate your recommendation.
UPGUYS Care Team
Very Helpful and Quick
Very helpful, informative, and quick. At every turn. I recommend.
10. Juni 2026
Antwort von UPGUYS
Hi Nathan,
Thank you for your feedback! We're glad to hear you found our team helpful, informative, and responsive throughout your experience.
We appreciate your recommendation and support.
UPGUYS Care Team
Very professional and discreet
Very professional and discreet. You don't have to visit a doctor, and the pharmacy, and the product arrives in the mail in a few days. You talk to a doctor over the phone. I highly recommend using Upguys.
10. Juni 2026
Antwort von UPGUYS
Hi Chris,
Thank you for your review! We're glad to hear you found the process professional, discreet, and convenient. Making access to care simple and accessible is something our team works hard to provide.
We appreciate your recommendation and support.
UPGUYS Care Team
Thumbs Up for UpGuys!!
I was initially using a different provider and was very disappointed as the cost were ridiculously high. Switched to UpGuys this month and thrilled with the simplicity of the process and affordability.
10. Juni 2026
Antwort von UPGUYS
Hi Carl,
Thank you for sharing your experience! We're glad to hear the switch to UPGUYS has been a positive one and that you've found the process simple and affordable.
We appreciate your trust and are happy to have you with us.
UPGUYS Care Team
Upguys has been great to deal with from…
Upguys has been great to deal with from a customer service aspect. The products really work well also.
10. Juni 2026
Antwort von UPGUYS
Hi Tyler,
Thank you for your feedback! We're glad to hear you've had a great experience with our customer service team and that you've been happy with your treatment experience.
We appreciate your support and trust in UPGUYS.
UPGUYS Care Team
Simple startup
Simple startup, no bs.easy instructions, professional. Wish I found out about this sooner!!!
10. Juni 2026
Antwort von UPGUYS
Hi Donald,
Thank you for the great review! We're glad you found the process simple, professional, and easy to follow.
We appreciate your support and are happy to have you with us.
UPGUYS Care Team
Great experience
Thorough screening, reasonable Doctor, speedy service and quality products.
10. Juni 2026
Antwort von UPGUYS
Hi Bill,
Thank you for your review! We're glad to hear you had a great experience and appreciated the thorough screening, physician support, and speedy service.
We appreciate your trust in UPGUYS.
UPGUYS Care Team
Fast and easy!
The process from the start was simple, professional and extremely fast.
I will be looking to use more of their services
10. Juni 2026
Antwort von UPGUYS
Hi Dan,
Thank you for your review! We're glad you found the process simple, professional, and fast.
We appreciate your trust and look forward to supporting you again in the future.
UPGUYS Care Team
Antwort von UPGUYS
Hi David,
Thank you for your review! We're glad to hear your experience was professional, discreet, comfortable, and prompt.
We appreciate your support.
UPGUYS Care Team
Extremely efficient
Extremely efficient, professional, and discreet. And a painless, easy process.
10. Juni 2026
Antwort von UPGUYS
Hi Jeff,
Thank you for your review! We're glad you found the process efficient, professional, discreet, and easy from start to finish.
We appreciate your support.
UPGUYS Care Team
Everyone I had contact with was very…
Everyone I had contact with was very professional.
10. Juni 2026
Antwort von UPGUYS
Hi Richard,
Thank you for your review! We're pleased to hear that everyone you interacted with was professional throughout your experience.
We appreciate your support.
UPGUYS Care Team
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