So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
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These people are amazing
These people are amazing! The service they give is top notch and I receive my order quickly to my door.
27. Mai 2026
Antwort von UPGUYS
Hi Marcel,
Thank you for the kind words. We’re thrilled to hear you’ve had such a positive experience with our team and service. Providing top-quality support along with fast, reliable delivery is something we work hard to maintain, and we truly appreciate your trust in UPGUYS and our Canadian telehealth care team.
UPGUYS Care Team
I’ve been with Upguys’s for about a…
I’ve been with Upguys’s for about a year and am very happy with there attentiveness and and the doctors that have helped me
27. Mai 2026
Antwort von UPGUYS
Hi Mike,
Thank you for your continued trust and support over the past year. We’re very glad to hear you’ve been happy with the attentiveness of our team and the support provided by our doctors throughout your experience. Providing responsive, professional Canadian men’s health and telehealth care is always our priority, and we truly appreciate you being part of the UPGUYS community.
UPGUYS Care Team
Antwort von UPGUYS
Hi Eric,
Thank you for the great feedback. We’re glad to hear the process was easy and that you had a positive experience with our service. We truly appreciate your support and your trust in UPGUYS and our Canadian telehealth care team.
UPGUYS Care Team
Was really easy
Was really easy! So glad I did it, 3 weeks in and feeling like I have more energy! Was super simple from consultation to talking with the Dr to having pharmacist call and explain everything!
27. Mai 2026
Antwort von UPGUYS
Hi Greg,
Thank you for sharing your experience. We’re glad to hear the process felt simple from consultation through to physician and pharmacist support, and that you’re already noticing positive changes in your energy levels. Our team works hard to provide a smooth and supportive Canadian telehealth experience, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
I have full confidence in what they are…
I have full confidence in what they are doing, and that my best interests are at the center of it. Any time I have a question, I get very quick responses and solutions I'd they are needed.
27. Mai 2026
Antwort von UPGUYS
Hi Adam,
Thank you for the thoughtful review. We’re very glad to hear you feel confident in your care and supported by our team. Providing responsive communication, personalized support, and a patient-first Canadian telehealth experience is always our priority. We truly appreciate your trust in UPGUYS and are happy to be part of your men’s health journey.
UPGUYS Care Team
Great place to seek trt and I am happy…
Great place to seek trt and I am happy I started. I have Been on trt for a year now and feel 100 percent better then I have in years. Thanks again for the help.
27. Mai 2026
Antwort von UPGUYS
Hi Randy,
Thank you for sharing your experience and for trusting UPGUYS with your TRT care over the past year. We’re very glad to hear that your testosterone replacement therapy journey has had such a positive impact on how you’re feeling and that our team has been able to support you along the way. Providing professional, accessible Canadian TRT care through a licensed telehealth platform is something we take great pride in, and feedback like yours means a lot to our entire team.
UPGUYS Care Team
Convient and great customer service
27. Mai 2026
Antwort von UPGUYS
Hi Jeff,
Thank you for the positive feedback. We’re glad to hear you found the process convenient and had a great experience with our customer service team. Providing accessible, supportive Canadian telehealth care is always our goal, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Great experience
Straight forward process. Prompt knowledgeable replies. What's not to like?
27. Mai 2026
Antwort von UPGUYS
Hi Alex,
Thank you for the great feedback. We’re happy to hear you found the process straightforward and that our team was able to provide prompt, knowledgeable support throughout your experience. Providing reliable and accessible Canadian telehealth care is always our goal, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Very easy to deal with very satisfied…
Very easy to deal with very satisfied with the customer service very fast relying just perfect
27. Mai 2026
Antwort von UPGUYS
Hi Joseph,
Thank you for the kind words. We’re very glad to hear you found the process easy and were satisfied with the customer service and fast response times from our team. Providing a smooth, supportive Canadian telehealth experience is always our goal, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
The customer service is amazing as well…
The customer service is amazing as well as the communication. They definitely have my best needs in mind, thank you.
27. Mai 2026
Antwort von UPGUYS
Hi K.R.,
Thank you for the kind feedback. We’re very happy to hear you’ve had a positive experience with our customer service and communication. Supporting our patients with responsive, professional care and keeping their needs at the forefront is always our priority.
We truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Top notch
I’m 52. Wasn’t feeling myself the last year or two and a friend suggested to have my Testosterone checked. Had seen the Upguys adds and decided to contact them. Upguys sent me to get my bloodwork done. Turns out my testosterone was low. The doctor at Upguys contacted me and went through the bloodwork and suggested some testosterone to balance everything out and to get it in proper range. Upguys pharmacy called me to discuss the dose and I received my testosterone super fast the next day. Been taking the recommended dose for just over a month and feel great. Every one at Upguys is top notch. It’s a great service. I wish i would have heard about them sooner. I have nothing bad to say about them. They also do bloodwork follow ups every three months. Very happy customer. Thanks guys
27. Mai 2026
Antwort von UPGUYS
Hi Yann,
Thank you for sharing your experience and for trusting UPGUYS with your care. We’re glad to hear the process felt smooth and supportive from your initial bloodwork through to your consultation, pharmacy follow-up, and ongoing treatment experience.
It’s great to know that after starting testosterone replacement therapy you’re already feeling like yourself again. Our team works hard to provide professional, responsive TRT care through a licensed Canadian telehealth platform, and we’re happy the process, communication, and follow-up support have met your expectations.
We truly appreciate your kind words about our doctors, pharmacy team, and ongoing monitoring program. Regular bloodwork follow-ups are an important part of providing safe and effective men’s hormone health support, and we’re grateful to have you as part of the UPGUYS community.
Thank you again for the recommendation and support, Yann.
UPGUYS Care Team
Very quick and professional experience…
Very quick and professional experience i’ve had and continue to have with Upguys, Delivery's arrive in private packaging. Only complaint would be limited availability for trt on the east cost.
27. Mai 2026
Antwort von UPGUYS
Hi Adam,
Thank you for taking the time to share your experience. We’re glad to hear you’ve found the process quick, professional, and discreet, and that your ongoing experience with our team and delivery service has been positive.
We also appreciate your feedback regarding TRT availability on the East Coast. Expanding access to testosterone replacement therapy and men’s health support across Canada is something our team continues to work on, and feedback like yours is extremely valuable as we grow our licensed telehealth platform and pharmacy network.
Thank you again for your support and for trusting UPGUYS with your TRT care.
UPGUYS Care Team
Had a fantastic experience
Had a fantastic experience. From doctor call reviewing blood test to pharmacist explaining everything in detail and super fast shipping. Had prescription in my hands in less than a week after doing blood test. Amazing
27. Mai 2026
Antwort von UPGUYS
Hi Saad,
Thank you for the great feedback. We’re very happy to hear you had a fantastic experience from your bloodwork review with the doctor through to the pharmacy consultation and fast delivery.
Providing clear communication, professional support, and efficient access to care is something our team takes seriously, so it’s great to know the entire process felt smooth and well organized for you. We’re also glad your prescription arrived quickly and that everything was explained thoroughly along the way.
We truly appreciate your trust in UPGUYS and our Canadian men’s health telehealth team.
UPGUYS Care Team
Customer service team is amazing
Customer service team is amazing and will respond quick and answer any questions you have. 10/10 service and products
27. Mai 2026
Antwort von UPGUYS
Hi Brenden,
Thank you for the kind words and for sharing your experience. We’re thrilled to hear our customer service team has been responsive, helpful, and able to answer your questions quickly.
Providing reliable support, quality care, and a smooth experience is always our goal, so your feedback truly means a lot to the entire team. We’re grateful for your trust in UPGUYS and appreciate the 10/10 recommendation.
UPGUYS Care Team
You will not get any better service anywhere else
The service is great. Talk to their doctors and you’ll be happy for years
27. Mai 2026
Antwort von UPGUYS
Hi Oreste,
Thank you for the incredible feedback and recommendation. We’re very grateful for your trust in our team and are happy to hear you’ve had such a positive experience with our doctors and overall service.
Providing professional, reliable men’s health care through a trusted Canadian telehealth platform is what we strive for every day, and it means a lot to know our support has made a lasting impression.
We truly appreciate you being part of the UPGUYS community and look forward to continuing to support your care for years to come.
UPGUYS Care Team
Antwort von UPGUYS
Hi Barry,
Thank you for the positive feedback and for taking the time to share your experience. We’re glad to hear you had a good experience with our service and support. Providing accessible, professional Canadian men’s health and telehealth care is always our goal, and we appreciate your trust in our team.
UPGUYS Care Team
The whole process is simple
The whole process is simple. You get connected with people who will listen to you. They are always willing to explain everything to you. They will make adjustments to your needs as they change. Felt comfortable and secure with upguys
27. Mai 2026
Antwort von UPGUYS
Hi Mark,
Thank you for sharing your experience. We’re very glad to hear the process felt simple, supportive, and comfortable for you. Our team works hard to provide a professional Canadian telehealth experience where patients feel heard, informed, and supported as their needs evolve. We appreciate your trust in UPGUYS and are happy to know you felt secure throughout your care experience.
UPGUYS Care Team
Promptness and correspondence was…
Promptness and correspondence was unbelievable and the training video from the pharmacist was awsome!!thx so much Don
27. Mai 2026
Antwort von UPGUYS
Hi Donald,
Thank you for the great feedback. We’re glad to hear you had such a positive experience with our prompt communication and pharmacist support. It’s great to know the training video was helpful and made the process easier and more comfortable for you. We truly appreciate your trust in our Canadian telehealth care team.
UPGUYS Care Team
Antwort von UPGUYS
Hi Luke,
Thank you for the great feedback. We’re happy to hear you’ve had a positive experience with both our pricing and the support from Dr. Bram. Providing accessible, professional Canadian men’s health and telehealth care is very important to our team, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
So far my experience has been excellent…
So far my experience has been excellent. Everyone I’ve spoken to is very good at explaining everything that needs to be done and are good at inquiring how I’m doing, etc..
27. Mai 2026
Antwort von UPGUYS
Hi Trevor,
Thank you for sharing your experience. We’re very glad to hear your experience has been excellent so far and that our team has been supportive, communicative, and thorough throughout the process. Providing attentive Canadian telehealth care and making sure patients feel informed and supported every step of the way is always our goal. We truly appreciate your trust in UPGUYS.
UPGUYS Care Team
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