Tastes amazing, great products, quality packaging. Only negative is the clarity in print of “subscription” and “savings” i had no idea i entered a monthly subscription when i purchased a 3 month amoun... Mehr ansehen
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Das sagen Bewerter
I have been ordering True Sea Moss since Feb of 2026. I found it originally at sprouts but at times the jars were on backorder. So; I decided to order directly. I have only had one jar arrive broken s... Mehr ansehen
Unternehmen hat geantwortet
OUTSTANDING CUSTOMER SERVICE!!! I placed an order to an old address and requested a delivery change immediately. I sent out an email and True Sea moss responded quickly and changed everything for me... Mehr ansehen
Unternehmen hat geantwortet
1st of all… I would never order my Sea Moss anywhere else! 2nd of all… Customer service 10/10 One of my items was damage during delivery. All I did was submit a picture and a 😢. I was greeted with... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktinformationen
210 W ARROW HWY STE E, 91773, Los Angeles, Vereinigte Staaten
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,4
Hervorragend
2128 Bewertungen
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I've received a couple of orders prior…
I've received a couple of orders prior to this last one without incident, however this order I received came damaged and broken. I took pictures of the package which I figured happened during delivery, no fault of the company, but thought I would give it a shot and let them know. I sent a message and attached pictures. To my surprise I almost immediately got a response back. Not many companies are that responsive so quickly, if at all. They quickly made sure of what product was damaged and what address I wanted them to send a replacement. The customer service is amazing and I was blessed to have such regards to my issue. I definitely love the products and will continue to be a loyal customer who recommends your products to everyone!! God bless you all! Superb service!!
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the damaged order, but we are so glad we could respond almost immediately and get your replacement sorted out quickly! We truly appreciate your kind words about our amazing service and your loyalty - God bless you and thank you for recommending us to everyone 🌿
My experience with true sea moss has…
My experience with true sea moss has been great! They answer extremely fast which I wasn’t expecting at all. usually I have to wait so long to hear back from companies but they are the opposite of that! And my package came damaged and they were able to help me out right away and find a solution. would definitely recommend purchasing from them. the product also is pretty yummy especially the gummies!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that your experience with us has been great with extremely fast responses and quick solutions for your damaged package! We are so glad you find our product yummy especially the gummies - we truly appreciate your recommendation and your support 🌿
Excellent service
Excellent service. My order was missing in transit and it was replaced promptly. Great service and product!!!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that we could replace your missing order promptly with excellent service! We truly appreciate your support and we would be honored to keep serving you 🌿
I just received my order but two of…
I just received my order but two of three jars arrived broken, I contacted customer service by chat and Alex fix this issue right way, thank you so much Alex, can't wait to try thus product.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jars, but we are so glad Alex fixed the issue right away! We truly appreciate your kind words and we can't wait for you to try our product 🌿
Team was quick to respond and help with…
Team was quick to respond and help with my issue, no problems. Product tastes good and works well
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that our team was quick to respond and help with your issue with no problems! We are so glad you find our product tasty and effective - we truly appreciate your support 🌿
I needed to cancel my subscriptions for…
I needed to cancel my subscriptions for personal reason, and the chat made it very easy to do so without trying to convince me other offers to stay. I appreciate the immediate cancellation. If my situation change I will gladly return to ordering.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that our chat made it very easy to cancel your subscription without trying to convince you to stay! We truly appreciate your kind words and we would be so happy to welcome you back anytime your situation changes 🌿
I was impressed True Sea Moss…Great Product!
I was impressed that the True Sea Moss was so well made. One of my flavors I did not like as much, however that was the one with Spiraillina and was too strong for my tast. Loved the raspberry. It is amazing taste for a sea weed based product. My 2 jars came very well wrapped and shipped with no incident. Care was taken in the packaging and they are in "Glass Bottles". Perfect choice! Best of luck with such a "healthy" and amazing nutrition daily for everyone. I normally clean and make my own Irish Sea Moss and add to my am Protein Shake.Brilliant company and Love their idea here and will try other flavors as I go.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you so much for your wonderful and detailed feedback and we are absolutely thrilled that you were impressed with how well made our True Sea Moss is! We truly appreciate your kind words about our careful glass bottle packaging and your support as someone who normally makes their own Irish Sea Moss. We would be honored to have you try more flavors as you go 🌿
Even tho I was frustrated that I paid…
Even tho I was frustrated that I paid $120 for 3, yes 3 orders when I only wanted one to try it the team member gave me some smoothie ideas that I will use. Thank you.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your honest feedback and we are truly sorry about the frustration with the multiple orders when you only wanted to try one, but we are so glad our team member gave you some smoothie ideas that you will use! We truly appreciate your support and we hope you enjoy the product 🌿
The sea moss is very delicious.
The sea moss is very delicious.. love it
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your lovely feedback and we are absolutely delighted that you find our sea moss very delicious! We truly appreciate your support and we would be so happy to welcome you back again soon 🌿
Hey I just recieved my order
Hey I just recieved my order, unfortunately I jar was shattered, picked up the tele started a chat with the company! Boom there shipping out a replacement. Took all but 30 seconds. Great customer service. Can't wait to rave about the product and benefits
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the shattered jar, but we are so glad our chat team shipped out a replacement! We truly appreciate your kind words about our great customer service and we can't wait for you to rave about the product and benefits 🌿
Excellent Customer Support
While I have not yet ordered additional product, I do want to give a huge shout out to the support staff. I had issues with links in an email while attempting to adjust my account. I receive a response from Support in a few hours with clear option for how to resolve the issue and make my changes. Encountering such excellent service is not common and greatly appreciated.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that our support staff provided excellent service with clear options to resolve your account issues in just a few hours! We truly appreciate your kind words and we are so glad we could exceed your expectations 🌿
I love these products not only do they…
I love these products not only do they taste amazing but also make you feel amazing and their customer service is excellent. I only wish shipping would be faster so that the products would have less chances of being damaged since they are in a glass jar or maybe packed better with foam instead of bubble wrap
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that you love our products for their amazing taste and feeling while finding our customer service excellent! We truly appreciate your suggestion about faster shipping and better packing to prevent damage - we will definitely take that into consideration. We truly appreciate your support 🌿
I received a package that was messy but…
I received a package that was messy but I reached out to them they didn’t hesitate Alex made sure to replace it. Today I received the replacement intact and I was all happy.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the messy package, but we are so glad Alex made sure to replace it without hesitation and your replacement arrived intact and made you happy! We truly appreciate your support and your patience 🌿
Very quick to respond and fix any…
Very quick to respond and fix any issues! Thank you so much
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that we were very quick to respond and fix any issues for you! We truly appreciate your support and we would be so happy to help you again anytime 🌿
I MUST say this has been the BEST…
I MUST say this has been the BEST experienced by far in trying something different that does your body GOOD! I truly didn't know what to expect from the taste factor, but I must say it was surprisely delicious! I enjoyed every drop of it! I can see the difference it has made in my digestion system as well as some other things like my gut. Ive been using it now for over a month. I just want to say thank you!
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your absolutely amazing feedback and we are overjoyed that this has been the best experience by far trying something different that does your body good! We are so glad you found it surprisingly delicious and have seen differences in your digestion and gut over the past month - we truly appreciate your kind words and your support 🌿
Product is good / Autoship is Automatic
Product is pretty good, a little “ocean” taste but not bad. I do a straight from the spoon, my husband adds it to his smoothie.
Customer service is amazing… they helped me get the auto shipment set to where I needed it, and answered all of my questions. May have been AI or automated answers as they were so quick!
Not impressed with the autoship… when ordering it’s an automatic auto ship set up, you have to turn it off (I did not see this option) so watch for that.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you so much for your honest feedback and we are absolutely thrilled that you find our product pretty good! We truly appreciate your kind words about our amazing customer service helping with your auto shipment and answering all your questions. We completely understand your concern about the autoship setup and we truly appreciate you pointing that out - we will definitely take your feedback into consideration to make the subscription option more clear at checkout. We truly appreciate your support and we would be honored to keep serving you and your husband 🌿
Antwort von True Sea Moss
Thank you so much for your wonderful feedback and we are absolutely thrilled that you found us attentive and fast! We truly appreciate your support and we would be so happy to help you again anytime 🌿
The problem with shipping was very…
The problem with shipping was very prompt in solving my question and the sea moss itself is very good comes in on time and it’s fresh every month💕💕 would recommend to anyone 10 out of 10
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your amazing feedback and we are absolutely delighted that our shipping problem was solved promptly and that your sea moss comes on time and fresh every month! We truly appreciate your 10 out of 10 recommendation and your support 🌿
I had a great experience with True Sea…
I had a great experience with True Sea moss. The chat and email customer service reps were very responsive and helpful. 10/10 experience.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that you had a great experience with our responsive and helpful chat and email customer service reps! We truly appreciate your 10/10 review and your support 🌿
Real customer support
Started a subscription order sent to my old address very helpful real customer support fix my problem convenient solutions above and beyond excellent
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that our real customer support fixed your subscription address issue with convenient solutions above and beyond! We truly appreciate your support and we would be so happy to help you again anytime 🌿
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