Ticketmaster New Zealand Bewertungen 

Very disappointed to find the seats we were allocated were far from those we chose on the plan. From Row D to row P. My fault for not checking when they arrived I suppose, but some communication to check that it was okay would have been better.

Easy to buy tickets from phone for show , and then at door just scan and in we went .. great night

When we arrived our tickets wouldn’t scan then were told the our seats had been re allocated. Originally I had chosen on the other side of the field up high at the front row because my father is older and cannot get to his feet quickly so I chose those seats so that when there is an exciting play no one could obstruct his view by standing in front of him. The new seats we were allocated were on the other side of the field down lower and not front row so whenever an exciting event happened the crowd in front stood up and my father couldn’t see the game. Very disappointed with this outcome.

I choose the print ticket option. That was the first mistake. Then needed to go to the box office in the stadium to change and when at the entrance getting scanned, they wouldn't scan. Frustration for me and the people behind and staff. Just keep the tickets simple, so much hassle and stress, it recks the experience.

Firstly the Wah’s won!! The stadium is awesome and no queues for ladies……..nice. Drinks were up there but I guess that is to be expected.

Ticketmaster is an amazing company. Would love to see more in the future

Vibrant concert. The AYO are always so polished and energetic.
Love seeing them all performing.

Absolutely disappointed our seats were double booked people tried to move us we had to stand our ground. Also the accessible tickets were no good when leaving as we were not allowed to use the lifs my 81 year old dad really struggled these things absolutely ruin the game for us

The send-off was honestly unacceptable and extremely disappointing.

Compared with last week’s Australia show, the organization here was shockingly poor. There was no proper dedicated area, and fans were simply packed around the exit in a chaotic crowd. It felt unsafe, unfair, and completely unprepared.

The staff clearly did not have a proper plan. The queue direction kept changing, which caused confusion and allowed many people to cut in line. Fans who followed the instructions and waited properly were punished, while others benefited from the mess.

The most frustrating part was that when we were finally moved into the send-off area, people who had been behind me were allowed to go to a much better front-row position on the opposite side. That is completely unfair and unacceptable.

This was not just “a little disorganized.” It was a poorly managed experience that seriously ruined what should have been a special moment for fans. I strongly urge the organizers to take responsibility, review what happened, and make sure future send-offs have a proper dedicated space, clear queue control, and a fair system for everyone.

So good love those guys.

Getting into the venue was painful as my ticket came up as paywave like others in line as I asked them. However when presented I had to try pull up the balcony which was unsuccessful and had to get a physical ticket which also resulted in losing the place in line I had sat all day for.
But I love balu so 🤷‍♀️🤷‍♀️

it was good, especially the fact we could afterpay the tickets. This allowed us to purchase and pay off without putting stress on our budget.

I was able to get a ticket for a fair price very easily, and add my it to my wallet and entering the event went super smoothly. I received reminders before the event, which got me even more excited! Sometimes I find dynamic pricing as well as fees etc to be a bit steep, especially with Spark Arena gigs - but this one was not like that. I also love the Town Hall, I think it’s such a beautiful venue.

The show was amazing, great sound & seats. The staff were excellent & venue location brilliant. The whole experience was great from the booking of the tickets to the actual performance, thank you.

Easy to navigate, early access to tickets and adding to wallet is great

It was so easy to deal with the tickets and also transferring it to individuals.

On the day arrival of reminder plus easy access to tickets. No problems

I am a tactix netball team fan so I enjoy attending home games, every year.

The admin at Ticketmaster is excellent. My beef is with the show itself and many others of its ilk.
Why does the backing band have to be so loud that it drowns out the singers. It's like they all have to compete. Where has the mixing of the sound disappeared to. I am unlikely to go to another concert unless it is acoustic.
I know Ticket master has no control over this but I would like this message passed on to the promoters of concerts.

Kind caring helpful staff.
My daughter and I attended Heather's the musical in Wellington on Saturday the 6th of June 2026, for her 14th birthday