The person that came to do the quote was the same person to do the work which is always a bonus. The engineer (Carl) replaced a bad window hinge but pointed out that the window frame was warped, in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The fitter Jay is a very personable young man who was on time, neat and careful. His AM fitting visit was scuppered buy a factory "size error", but, a phone call followed by swift action at the factor... Mehr ansehen
This was the first time using this company and our experience from start to finish was exceptional. We ordered bespoke glass leaded door panels; Daina took the trouble to obtain a drawing from the m... Mehr ansehen
This is the second time in just over a month that I've used the Window Doctor. Dave came again to install everything, and just like the first time, he was the consummate professional and very pleasa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to The Window Doctor, the Midlands' No. 1 Window and Door Repair Specialist. From a broken window hinge to a misty glass unit, to that front door that just won’t close properly, our team is ready to help. We have a dedicated customer service team ready to answer your questions 6 days a week to ensure your repair is completed hassle-free from start to finish.
Kontaktinformationen
Unit R, Radius Court, Tungsten Park, , LE10 3BE , Leicester, Vereinigtes Königreich
- 01455850282
- info@thewindowdoctorltd.com
- thewindowdoctorltd.com
4,9
Hervorragend
511 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Carl was very professional and…
Carl was very professional and knowledgeable, we have had a great service previously and called The Window Doctor to quote for another couple of windows.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your kind words, and welcome back! It really means a lot that you chose to come back to us for your next project — there's no greater compliment than a returning customer. We're so pleased to hear that Carl impressed you with his professionalism and knowledge. We'll make sure he knows you said so! We look forward to getting your new windows sorted for you and hope to continue providing the same great service you've come to expect from us!
A faultless service
A faultless service. Easy to book appointment online or through office. Text updates on arrival time. Carl was very helpful and efficient. Very happy with the replacement panels.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your wonderful review! 'Faultless' is exactly what we strive for, so that really is lovely to hear! We're glad the booking process was straightforward and that our text updates kept you in the loop — we know how important it is that our customers aren't left waiting around. Carl will be really pleased to hear your kind words too, he always goes above and beyond to make sure the job is done right. We're thrilled you're happy with your replacement panels and hope to hear from you again in the future!
A very sound & professional Company
A very sound & professional Company, reasonable price, set the installation date to accommodate warmer weather, excellent fitter. Will certainly use again.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your kind review! We're really pleased to hear that you felt well looked after from start to finish. We always try to be as flexible as possible to ensure the best outcome for our customers, so it's great to know that scheduling around the weather made a difference! Our fitters take real pride in their work and it's lovely to hear that came through. We look forward to welcoming you back in the future — thank you again for choosing The Window Doctor!
Easy peasy
Easy to book a quote, engineer turned up promptly and brought own shoe covers. Advised on cost straight away, which was reasonable.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for taking the time to leave us a review! We're glad to hear the booking process was easy and that our engineer arrived promptly — we always aim to be respectful of our customers' time and homes. The shoe covers are a small touch but it's something we feel strongly about! We're also pleased to hear the pricing was clear and reasonable from the outset. We hope to be of service again in the future!
Really good professional and friendly…
Really good professional and friendly experienced engineers and admin staff. So happy with my front window replacement. So clear and light now. Engineers on time and communication with office great. Will definitely use again. Thanks all.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for such a lovely review — it really does put a smile on all of our faces! We're absolutely thrilled to hear you're so happy with your new front window — there's nothing quite like that feeling of a fresh, clear installation letting the light in! It's also brilliant to hear that both our engineers and office team made such a positive impression. It really is a team effort and everyone takes great pride in making the whole experience as smooth as possible for our customers. We look forward to welcoming you back in the future — thanks so much for choosing us!
Great service received
Great service received. Eddie arrived within a couple of hours, did a quick review and fixed 2 windows there and then in quick time.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your lovely review! We're really pleased to hear that Eddie was with you so quickly and was able to get both windows fixed on the same visit — we know how important it is to get things sorted without any unnecessary delays. Eddie is a brilliant member of our team and always works efficiently without compromising on quality. We'll make sure he sees your kind words! We hope to be of service again in the future!
Thank you Jay
I had four double glazed units which had failed and were misted up. Not knowing who to call a good neighbour recommended the Window Doctor. And I’m glad they did as Jay the engineer who came out to quote and did replace the units was excellent. He was very professional and polite and very obliging. He obviously is very skilled and respectful. He did an excellent job and my wife, and I are very pleased with him and would recommend the Window Doctor, especially Jay.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for taking the time to leave such a detailed and heartwarming review! We're really glad your neighbour pointed you in our direction and that we were able to live up to that recommendation. Misted up units can be so frustrating, so we're thrilled to hear that Jay was able to get everything sorted for you. He really is a skilled and dedicated member of our team and takes great pride in treating every customer and their home with the utmost respect. It's wonderful to hear that both you and your wife are so pleased with the results — that means the world to us! We'll make sure Jay knows just how happy you are. Thank you again for recommending us, especially Jay — we hope to be of service again in the future!
A great company!
Eddie came to fit and repair new locks on our front door and porch today (23.3.26). He was on time, polite, respectful of our home and us, and also did a great job. He did not leave any mess and gave us tips on how to care for our locks. Would definitely use again and recommend to anyone looking for lock repairs and replacements.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you for your lovely review! We're so pleased to hear that Eddie took such great care of you and your home. It's brilliant that he was able to get your locks sorted and leave you with some handy tips too! We'll make sure he sees your kind words. Thank you for recommending us and we hope to be of service again in the future!
Great experience and job quality
The whole experience from on-line, to the engineer attending to give an estimate to completion was smooth efficient and friendly. Highly recommend.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your kind words! We're really pleased to hear that the whole process felt smooth and effortless from start to finish — that's exactly what we aim for. Your recommendation means a lot to us and we hope to be of service again in the future!
Very professional and friendly with…
Very professional and friendly with great in depth knowledge of the job thank you
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your kind words! We're really pleased to hear you had a great experience and that our engineer's knowledge and friendly approach made a difference. We hope to be of service again in the future!
Amazing Service
I passed an employee in his van and asked if his company fitted Cat flaps.
He gave me a card and I called the following day. I spoke to Fiona who could not have been more helpful.
The following day Carl turned up and made a fantastic job, fitting the Cat Flap without damaging any of the paint work on the outside of my UVPC door.
As a first time, Cat owner he also gave me lots of hints and tips on how to care for my new arrival.
The service exceeded my expectations.
THANK YOU
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
What a lovely review, thank you so much! We love that a chance encounter led you to us! Fiona and Carl are both fantastic and we'll make sure they see your kind words. It's brilliant to hear that Carl did such a careful job with the cat flap and even took the time to share some tips for your new arrival — we hope they're settling in well! 🐱 It means the world to us that the service exceeded your expectations. We hope to hear from you again in the future!
The handles had come off two double…
The handles had come off two double glazed windows, the previous owner had not took care of them. The windows were open half way and we couldn’t close them . I contacted this company and Carl came out the next day and checked the windows. I was later sent a quote for the repairs which also covers parts for 2 years. The quote was reasonable and I went ahead and booked in the work with their customer service who are really helpful. Carl arrived two days later and did the work, he was polite, friendly , tidy and clearly knows his job very well. I will deff use them again!! Thanks Carl!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your detailed review! We're really glad we could get those windows sorted for you so quickly — it must have been a relief to finally get them closed! Carl always does a fantastic job and it's great to hear he left you feeling so well looked after. We'll make sure he sees your lovely comments. Our customer service team will be pleased to hear a mention too! We look forward to being of service again in the future — thanks again!
We had a problem our window wouldn't …
We had a problem our window wouldn't lock,we booked the window doctor on line, they came & gave us a quote, the office then called to arrange a time,we arranged a day,they kept us updated by text,our engineer Jay arrived on time,a pleasant young man,he was efficient & got on with the job.after he explained what he had done.would definitely reccomend, very good service.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your lovely review! We're really pleased to hear that the whole process ran smoothly from booking right through to completion. Jay is a great member of our team and we're glad he got everything sorted efficiently and took the time to explain the work afterwards. We'll make sure he sees your kind words! Thank you for recommending us and we hope to be of service again in the future!
Great service
Great service. Professional, quick and efficient. Jay replaced the mechanisms on 2 windows and arranged a glass replacement for a third. Very happy with the end result.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you for your kind review! We're really pleased to hear that Jay got everything sorted so efficiently and that you're happy with the results. We'll make sure he sees your lovely comments. We look forward to getting that glass replacement completed for you and hope to be of service again in the future!
Meet Greet and Relate
Meet.
Greet and Relate.
First thing I learnt in selling.
Clearly your representatives understand and practice this too.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much, what a lovely thing to say! You clearly know your stuff — and we couldn't agree more! We believe that building a genuine connection with our customers is just as important as the quality of the work itself. It's great to hear that our team are getting it right. We hope to be of service again in the future!
Brilliant service
Brilliant service, great engineers, I can’t recommend John highly enough!!
Lovely bloke .
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you so much for your brilliant review! We're thrilled to hear you had such a great experience. John is a fantastic member of our team and we'll make sure he sees your lovely words — he'll be really chuffed! We hope to be of service again in the future!
He was very friendly and professional
He was very friendly and professional
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you for taking the time to leave us a review! We're really pleased to hear you had a friendly and professional experience. We hope to be of service again in the future!
Great service
Efficient, helpful, on time - great service
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Window Doctor Care & Repair Service Ltd
Thank you for your kind words! Efficient, helpful and on time — that's exactly what we strive for! We hope to be of service again in the future!
Replaced a single blown opener in less than 30 mins
Eddie did the initial survey and Jay fitted the replacement window.
Turned up on time, both were extremely polite and pleasant, and the job was completed in less than 30 mins.
Great service, very professional, and good value.
24. Februar 2026
Bewertung ohne vorherige Einladung
Honest, reliable, Efficient and easy to deal with
From start to finish the Window Doctor team were great. Quick to come out and quote, clean and tidy workspace and arrived and completed within agreed timescales. Would recommend and use again. Other companies said I needed a whole new door and tried to fob me off but Window Doctor team were honest and reliable.
20. Februar 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.