The Window Doctor Care & Repair Service Ltd Bewertungen 

511
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The person that came to do the quote was the same person to do the work which is always a bonus. The engineer (Carl) replaced a bad window hinge but pointed out that the window frame was warped, in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The fitter Jay is a very personable young man who was on time, neat and careful. His AM fitting visit was scuppered buy a factory "size error", but, a phone call followed by swift action at the factor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This was the first time using this company and our experience from start to finish was exceptional. We ordered bespoke glass leaded door panels; Daina took the trouble to obtain a drawing from the m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is the second time in just over a month that I've used the Window Doctor. Dave came again to install everything, and just like the first time, he was the consummate professional and very pleasa... Mehr ansehen

Unternehmensdetails

  1. Installateur von Fenstern mit Doppeltverglasung

Vom Unternehmen geschrieben

Welcome to The Window Doctor, the Midlands' No. 1 Window and Door Repair Specialist. From a broken window hinge to a misty glass unit, to that front door that just won’t close properly, our team is ready to help. We have a dedicated customer service team ready to answer your questions 6 days a week to ensure your repair is completed hassle-free from start to finish.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

511 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(511)

221 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We contacted Window Doctor for a quote…

We contacted Window Doctor for a quote for replacement windows at the front of our house. The whole process was seamless! James quoted and sent them in an email the same day! The quote was very reasonable and as soon as we accepted it an invoice came. The deposit payment process was easy, they promised to have them ready in 2 weeks and we arranged a fitting date within 3 weeks. We were reminded the day before of their pending visit, and was messaged when the engineer was on his way. Jay, the engineer turned up on time. Jay was a very nice gentleman, he was efficient, he cleaned up as he went along and he told us everything we needed to know. We were please with every aspect of the process and the finished product was just what we were looking for.

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was visited today by Eddie

I was visited today by Eddie, a very friendly and helpful gentleman, nothing was too much trouble for him, I also had extra windows repaired and a new door barrel and he gave me the extra cost within minutes.
The extra 5 window and door barrel were not on the original quote but he was very happy to do the extra work.

He was informative, very careful around my home and tidied up any mess.

I would highly recommend the window doctor, they are very professional, the work is to a very high standard and the window and door repairs work perfectly.

If your lucky you might get Eddie visit you, an absolute and resolute 5 stars.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service from Carl

Brilliant service from Carl, quick quote, easy no pressure approach and offered to fix the window hinges there and then. What more could you ask for? Cannot rate them highly enough.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

After booking an appointment for a quote, which was very easy. The engineer came gave us a quote for some remedial works to windows and our front door. We accepted the quote and an appointment was made for the following week. The engineer arrived today. He was professional, friendly and polite. He explained what he had done; how to open the windows with the new hinges and how we could help maintain them in the future. We are extremely pleased with the work carried out and would definitely use this company again should the need arise.

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company came to my house they…

This company came to my house they talked very good game on how they were there. The best in the business. We have one window that they are supposed to be getting a screen for because they forgot to order it. They were supposed to come back to my house and put in trim around the windows. This has been over a month ago now and no response from the company they just keep giving us a runaround telling us that they should be there the following Monday or the following Friday and they never show up and they never call us back. I will never in my life refer this company to anybody that I know. I will tell them to run for the hills if they think that this company is a good idea for their windows.

5. Mai 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Hi Ferris, Sorry to hear this; however, I think you have the wrong company! You're in America, we are in England... Could you please remove the review, as it could hurt our business.

Bewertet mit 5 von 5 Sternen

Easy booking online for consultation…

Easy booking online for consultation where I could pick an appointment day within a week. Engineer Eddie came out and was texted time to arrive within the four hour slot and did thorough inspection. Very polite friendly and informative. A quote was prepared when he was finishing off via email and the same experience to accept the quote and wait for the glass to be prepared where I was phoned and asked to book a convenient time for installation. Had same engineer and all was good. Very pleased with this professional company.

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good customer service

Easy to book. Good customer service. Excellent communication. Polite and courteous engineers. Would definitely use again.

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Window Doctor Hinckley review

From start to finish we found the experience very professional, helpful, and friendly. From the time of booking the appointment, communications were very good. Arrived on time for quote and when doing the job. We went into the office to confirm the frosted glass, and the office team were very helpful and tried to go above and beyond to get us the frosted glass that we had installed already which had been discontinued weeks earlier. When Carl did the quote and install he was very friendly, experienced, and knowledgeable of the products available. Overall very happy with the service provided and would thoroughly recommend.

24. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, fast fix on 2 windows in our house & really nice guy (Eddie). Also gave us advice how to maintain our windows in the future to help them last longer. Thank you! Highly recommended.

28. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service - would recommend

Great service all around with The Window Doctor. Easy booking process to arrange a quote and never felt forced or pressured. Eddie was great at explaining the problems and how the fixes would work.

Once we agreed a price and booked in a date, Eddie came back and fixed all the aspects with no issues. All in all, great service from start to finish and would recommend and use again.

24. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good company

Very good company. They are honest. Not trying to sell you any new windows. They are really helping to put things right ✅️. The gentleman Carl, came to see my window in the bathroom which didn't open, he said that he can make it open by putting a new pair of hinges and a lock. So I accepted and booked an appointment for him to do this for me. He came and did it for me. He put brand new pair of hinges and a lock lock for me. Everything so nicely done in time. Now my bathroom window opens nicely. Very good company. Good people. Excellent service. I would definitely call them again for any double glazing windows or door work. I highly recommend this company. Keep up the good work. Thank you.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Verry impresive service from start to…

Verry impresive service from start to the end .Jay was professional and polite .Good reliable company .Highly recommended

21. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Thank you so much for taking the time to leave such a lovely review! We're really pleased to hear that you were impressed with our service from start to finish. Jay is a fantastic member of our team and we'll make sure he knows you said so — it will mean a lot to him. We pride ourselves on being reliable and professional, so it's great to know that came through. We look forward to working with you again!

Bewertet mit 5 von 5 Sternen

Excellent service and friendly

The entire process, from effortlessly booking the survey via your online portal to the sales representative's clear explanation and reassurance to my mother, was exceptional. The office staff maintained excellent communication regarding deposit payments and appointment scheduling for Carl, the technician. Carl's punctuality and meticulous approach to maintaining cleanliness throughout the glass unit installation were highly commendable.
Our sincere thanks to the entire team for once again providing such a seamless experience. We will undoubtedly engage your services in the future.

14. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Wow, thank you so much for such a detailed and thoughtful review — it genuinely means a great deal to the whole team! We're so pleased to hear that every stage of the process met your expectations, from booking through to the installation itself. We'll be sure to pass your kind words on to our sales team, office staff, and of course Carl, who takes great pride in his work and always goes the extra mile to keep things clean and tidy. It was especially lovely to hear that your mother was made to feel at ease — that personal touch is something we really care about. We look forward to working with you again in the future, thank you again for choosing us!

Bewertet mit 5 von 5 Sternen

Eddie is the man for the job

Eddie was very friendly, polite, helpful and efficient! He gave me the quote information I required to make a decision without any pressure, and he was able to do the job in the same visit.

15. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Thank you so much for taking the time to leave us such a lovely review! We're really glad to hear that Eddie made the whole experience so easy and stress-free. He always takes great care to ensure customers have all the information they need to make the right decision, without any pressure — so it's brilliant to hear that came across. And what a bonus getting it all sorted in one visit! We'll make sure Eddie knows you said so. We hope to be of service again in the future!

Bewertet mit 5 von 5 Sternen

Great service from the engineer

Jay was thorough, careful and courteous, and completed the work of replacing our windows efficiently. He cleaned the windows and tidied up, leaving our property better than it was before he came!

14. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Thank you so much for your kind words! We're delighted to hear that Jay did such a fantastic job replacing your windows. He really does take pride in his work and always makes sure to leave a property clean and tidy — so it's wonderful to hear that he left things even better than before! We'll be sure to pass your lovely comments on to him. Thank you for choosing us and we hope to hear from you again in the future!

Bewertet mit 5 von 5 Sternen

Eddie was very professional and polite…

Eddie was very professional and polite did a brilliant job would definitely recommend

9. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Thank you so much for your lovely review! We're really pleased to hear that Eddie delivered such a brilliant job and that you'd recommend us — that means a lot to the whole team. Eddie is a fantastic member of our team and we'll make sure he sees your kind words. We hope to be of service again in the future!

Bewertet mit 5 von 5 Sternen

Excellent service from start to end.

Nice rep called to advise and quote. Chose way we wanted to go from 2 options. Agreed to pay 50% deposit. Kept informed all the way through. Jay arrived at the agreed time for installation. Very personable. Work completed, windows were cleaned. Very impressive service from start to end. Would thoroughly recommend.

9. April 2026
Bewertung ohne vorherige Einladung
The Window Doctor Care & Repair Service Ltd-Logo

Antwort von The Window Doctor Care & Repair Service Ltd

Thank you so much for taking the time to leave such a thorough and positive review! It's great to hear that you felt well looked after at every stage — from the initial consultation and quote right through to the installation. We always aim to keep our customers informed and make the whole process as smooth and transparent as possible, so it's brilliant to know that came through. Jay will be thrilled to hear your kind words — he takes real pride in his work and it shows! Your recommendation truly means the world to us. We hope to be of service again in the future!

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