Thetackletavern Bewertungen 

A satisfactory result after an item was received damaged .
Thank Tackle Tavern 👍👍

Tackle tavern delivery service is second to none next day delivery is ideal. If there's any problems always quick and helpful to rectify I will keep using it service. Thanks to all staff.

Great service from Nick sorting out a replacement, thanks again

I placed a fairly large order on 10th March which more than qualified for next day delivery, I presumed 12th to give a little processing time.
Here we are 14th and nothing. I sent a few emails requesting an update to be told there’s been an over sight but nothing more. They email me back 10 mins from closing time. This is frustrating as all my other previous orders have been smooth. In this instance the customer service has been so poor I requested a full refund but as expected that hasn’t happened. The order on their website shows shipped the Royal Mail tracking app shows waiting to receive and the shop says nothing
Disgraceful !

Super helpful and kind service

First time ordering from The Tackle Tavern and I am beyond impressed with their dedication to customer service. Nick and Matty really went above and beyond and I will definitely be back very soon! These guys genuinely value their customers.

The best Tackle Shop in the game.

I’ve used The Tackle Tavern for over 3 years now & they have never let me down. Always competitive on pricing, Next Day Delivery & a cracking selection of Pre Loved Tackle!

Not only have I bought from The Tackle Tavern but I have also had a fair few part exchange deals with them which makes upgrading so much easier, and they offer more than fair price.

Could not recommend highly enough & I certainly won’t be shopping anywhere else!

Excellent company - very fast delivery couldn’t fault Nick in the customer service has gone above and beyond with resolving my order 5 star.

Really helpful people. Brilliant service. Gave me a very fair price on my trade-ins and eager to help me select my purchase with tonnes of useful advice.
Thanks

The waders were a good price and quickly delivered. Unfortunately I had to return it as they were to big. The returns process was easy and I was able to swap the waders for a smaller size without problem.
The companies comunication was excellent.

I purchased a set of 3 Sonic Hero bite alarms last July. The delivery was prompt and no problems. Unfortunately one of the bite alarms developed a fault in February this year. I contacted the support team at The Tackle Tavern and they very promptly arranged for a replacement to be sent direct from Sonic. The support team were very helpful and professional resolving my issue with Sonic.

That'a a great story !
I purchased a MAP Parabolix 3 rod Holdalls . They actually bent this semi-rigid plastic case just to cram it into your a box far smaller than the case ! They literally bent the hard plastic case as if it was paper ! 🤦🏻
I would have preferred it to be simply wrapped — it would have been far better to have a bit dirty than bent !!!!
So they managed to ruin a superb product just to make it fit into a box that was far too small. They are that smart !
The hard plastic under the textile material has been bent so bad and no longer returns to its original shape; almost CUT ! the creases are visible on the outside and the reel compartment is now far too tight.
Tip : Just announce them, if the item you buy does not fit in their stupid boxes , not to cut / break or bend your stuff !! tell them JUST to USE A BIGGER BOX in order not to RUIN THE PRODUCT !

Wow great service. All orders have arrived very quickly and are well packaged. The website works well and the customer service is great, thank you.

Spent £400 with Tackle Tavern and paid extra for next day delivery. Only part of the order arrived.

I emailed them several times and it took 3 days to get a reply. When they finally responded, I was told the rest of the order would be delivered the following day. That day came and went — nothing arrived.

I emailed again the next morning and received no reply, then emailed again requesting a refund and I’m still waiting for a response.

Absolutely shocking customer service and very poor communication, especially for a company happy to take a large payment upfront. This has been a complete waste of time and money.

Avoid this company. Do not waste your money with Tackle Tavern.

Order arrived with parts missing, this was a Christmas present for my grandson, emailed them and they said they would send out the missing parts, now I get another email saying send it back which I can't do for another week or so due to work commitments, what a waste of £260, we have to go to another supplier.

Absolutely fantastic customer service from these guys, courteous and professional as well as cost competitive items which in these days is very rare, would absolutely recommend and will continue to use for husbands and sons requirements

Lisa finch

Well tackle tavern what can i say very good service with my only two orders so far not 1 problem ive orderd a sonik sk tek sleep system from you guys a while back came perfect no problems and yeaterday i recieved my second order which was the sonik ooti cam brolly sytem with oversheet and storm poles j havnt took it out the bag and set it up yet but im sure everything will be fine iff there are any problems with it ill get in touch but honestly so far im impressed and what else i like is that your webpage stock is correct or atleast it seems that way thank you for my products and i would certainly recommend yiu and use your service again , kind regards and much respect

I just bought a JAG RP1 pod and it came with a bunch of extras that were unexpected from their pre loved range. The pod is in brand new condition. I am delighted and the pricing was excellent. Thank you!!

I have been fishing 45 years and used to work in the fishing tackle industry. This is the worst fishing tackle shop I have ever dealt with and would not recommend. I spent £365 on 27/8/25. My order included a Preston Absolute 36 Feeder chair. I received my order promptly in time for my planned trip. I used the chair once fishing the dam wall at Hollowell reservoir the following day after it arrived at the end of August. Unfortunately the two screw fitting split on its first use and the legs dented.
This is where the appalling lack of customer service starts. Whilst placing at order or sales you can speak to a person over the phone to facilitate advice and them taking your money ultimately. However, experience any issues for an online purchase and all you can do is email. Then wait until someone decides to care and respond. I ended up speaking to Preston directly and Tackle Tavern said that Preston would send replacements. This was the beginning of September. I am still waiting for these parts to arrive, making an almost £200 chair unusable after one trip!
I was told by Tackle Tavern that Preston would be given my address to send spares directly to me.
Having now spoken to Preston 4-5 times they don’t do this and so any spares always go back to the shop first. I would expect Tackle Tavern to have known this fact. Also Preston spares come from Belgium, again a detail they failed to explain in updating me, the customer. Once they have your money they seem completely uninterested and disingenuous. Their customer services who you have to chase by email after email have not kept on top of my issues following purchase, leaving you the customer to chase. I was told last week they still hadn’t received the my spares. However on chasing again with Preston, they informed me that “Pete” had signed for the pallet last Friday. Once again a further email sent to Tackle Tavern to chase and a further two day wait for any answer. An apology and told it would be sent out that day (Wed 24/9/25). Sadly it’s Friday 26/9/25 and still no sign of my parts.
I normally use Johnson Ross who are first class, but didn’t have in stock the chair at time of order. In future I will use anybody else and will never shop with Tackle Tavern again.

Unbelievable customer service. Had a fault with a spool that wasn't directly their problem but they responded the same day. Kept me informed about everything as it was happening, and the new item was delivered within 3 days. That's from actually emailing them.
Bought quite a bit of tackle off them recently and can't fault them for delivery and customer service.
100% recommended.