This is the second time we have stayed in an apartment in London with thesqua.re. I would particularly like to highlight the customer service ethos of Shariq Khan. Shariq has supported us from origina... Mehr ansehen
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Das sagen Bewerter
I had a great stay in Singapore Le Grove Service Apartment and Sriti Singha from TheSqua.re helped me finding the best suitable apartment so that we could have a great stay and Holiday in Singapore. I... Mehr ansehen
The apartment is spacious and well equipped, and very centrally located. There isn't an onsite concierge and although there were a few minor issues (slow wifi, leaky cookerhood), the team was really q... Mehr ansehen
Internet was down all morning but Josh came to the rescue and set up a 5G box so I could access files and keep working on a day where I had multiple deadlines. Josh was also wonderful when we first ar... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
TheSqua.re is a global network of serviced apartments, providing corporate and leisure travellers with premium accommodation across the globe. With an award-winning portfolio of over 250,000 apartments in over 500 cities worldwide, there is plenty of choice to find the perfect stay. TheSqua.re has over 100 corporate clients, over 45,000 members and a team of over 100 dedicated staff that have booked over 1 million room nights. Book serviced accommodation in London, New York, Paris, Singapore, Tokyo, Beijing, Dubai and many other top destinations. Our apartments are always centrally located and fully equipped so you can be near the iconic landmarks, corporate office and transport connections of your chosen destination, whilst having a home to come back to that is ready to welcome you. We’re not only accommodation providers, we’re innovators too. We use the latest developments in data science to provide details on the environmental impact of your accommodation through our patented technology EcoGrade. With developments like TheSquare.Ai, we streamline and improve the booking process and make sure that every aspect of TheSqua.re experience delivers. Book your stay with TheSqua.re
Kontaktinformationen
150-152 Fenchurch Street London, EC3M 6BB, London, Vereinigtes Königreich
- +44 (0) 203-701-3010
- stay@thesqua.re
- thesqua.re
4,7
Hervorragend
838 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Great Service and a Beautiful Apartment
I had a fantastic experience with TheSqua.re and would especially like to thank Michael for his excellent service.
Michael was incredibly friendly, professional, and welcoming throughout the viewing. He took the time to show me around the apartment and all the facilities, answered my questions, and made the whole process smooth and enjoyable.
The apartment itself is also very nice, modern, well-maintained, and exactly what I was looking for. Overall, I’m very happy with the experience and would highly recommend.
15. Juni 2026
Bewertung ohne vorherige Einladung
Excellent service
It was such a relief to be able to book an apartment and know it was available (as opposed to the uncertainty of Air B&B) the booking team sent me video walk-through of the available apartments and were very responsive and helpful with getting the WiFi code etc
12. Juni 2026
Bewertung ohne vorherige Einladung
Looking forward to stay in Stockholm
Extremely helpful with queries and patient with following up and offering alternatives while I was still trying to figure the preferred location of my stay. Booking process was straightforward.
I was assisted by Raghav and very thankful for the good service.
13. Juni 2026
Bewertung ohne vorherige Einladung
Internet was down all morning but Josh…
Internet was down all morning but Josh came to the rescue and set up a 5G box so I could access files and keep working on a day where I had multiple deadlines. Josh was also wonderful when we first arrived as he helped us with our luggage and fully explained the room amenities. Wonderful experience. Thanks, Josh!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your lovely feedback. We're pleased Josh was able to assist both on arrival and during the internet disruption. It's great to know his support helped make your stay more comfortable and productive.
We’ll be sure to pass on your kind words. Thank you for choosing TheSqua.re.
Great service,
had an excellent experience with this agency while arranging an apartment rental in France. The entire process was smooth, professional, and well organized.
A special thank you to Umang, who was incredibly helpful throughout the process. She was always responsive, patient, and attentive to every detail, making what could have been a stressful experience much easier. Her professionalism and dedication gave me confidence every step of the way.
I highly recommend this agency to anyone looking for reliable and efficient assistance with accommodation bookings. Thank you again, Umang, for your outstanding support!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your wonderful feedback. We’re delighted to hear that your apartment booking experience in France was smooth and well-organized.
Umang will be thrilled to receive your kind words. We take great pride in providing responsive and reliable support, and it’s wonderful to know that her dedication helped make the process easier and more enjoyable for you.
Thank you for choosing TheSqua.re and for your recommendation. We hope to assist you again in the future.
The flat was very nice & perfectly…
The flat was very nice & perfectly situated for us. Vipul was very helpful with the booking process.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your kind review. We're delighted to hear that you enjoyed the apartment and found the location ideal for your stay.
We're also pleased that we were able to assist you throughout the booking process.
Thank you for choosing TheSqua.re, and we hope to welcome you again soon
Wonderful experience and seamless check in
Wonderful experience and seamless check in. Mahbuba was very welcoming and friendly and she sorted everything that I needed very quickly and nicely. First impressions matter and she gave me a brilliant first impression of this place. Highly recommend the place and the team!
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your wonderful feedback!
We're delighted to hear that you had a seamless check-in experience and felt welcomed from the moment you arrived. It's great to know that our team was able to assist you promptly and help make your stay off to a fantastic start.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Great Stay
Great Stay! The Square really looks after their guests well and accommodate requests to ensure that I had a pleasant stay. Initially booked for a few weeks but ended up extending cos my stay was very comfortable. I had issues with the mattress when I first got there and they went out of their way to get me a brand new one! Same with them replacing my faulty tv very fast. Towards the end of my stay, had issues with bedroom AC that was unfortunately not fixed but I know that they would've fixed it had it not been for timing. The building itself (Duckman Tower)was a good place to stay.
Highly recommend and will be back to book again with The Square.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your thoughtful review.
We're delighted to hear that you enjoyed your stay so much that you chose to extend it. It's great to know that our team was able to respond quickly to the issues you encountered and help make your stay as comfortable as possible.
We also appreciate your understanding regarding the bedroom AC issue and are sorry that it could not be fully resolved before your departure.
Thank you for your recommendation and for choosing TheSqua.re. We look forward to welcoming you back on your next visit.
Comfortable apartment, great location and facilities
Booking was easy on WhatsApp, thanks to Vipul from the reservation team, who was kind enough to help us with an early check in as my flight arrived really early. the location of the apartment was great, right at central London, walking distance from restaurants, shops, parks for kids. The reservation team was quite responsive when I needed assistance with anything (parking, cleaning, etc)
Only complaint was that there was not vacuum cleaner in the apartment, with a family of about 4 in an apartment (including kids), that was much needed, however cleaning services was available once a week.
Would definitely recommend and stay here again.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
We're delighted to hear that you enjoyed the apartment, its central location, and the support provided by our team throughout your stay. It's especially rewarding to know that we could assist with your early check-in and help make your family's visit more comfortable.
We also appreciate your feedback regarding the vacuum cleaner. Guest feedback like yours helps us identify opportunities to improve the apartment experience.
Thank you for your recommendation, and we look forward to welcoming you and your family back again soon.
Was very welcoming and friendly
Was very welcoming and friendly
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your kind feedback.
We're delighted to hear that you felt welcomed during your stay. Creating a friendly and comfortable experience for our guests is always our goal, and we're pleased that this was reflected in your visit.
We look forward to welcoming you back again soon.
Umang has been an incredible help…
Umang has been an incredible help throughout our search for a house in Paris. Even though our travel dates kept changing and we are extremely picky about where we stay, she remained patient, supportive, and proactive the entire time. She consistently shared excellent options and was always available to help us through the process.
Her professionalism, responsiveness, and understanding of our requirements made the experience so much smoother. Truly brilliant service, highly recommended!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your wonderful feedback.
We're delighted to hear that your experience with TheSqua.re was a positive one. Finding the right accommodation can be challenging, especially when plans change, so we're pleased that our team was able to support you throughout the process and help make your search as smooth as possible.
We truly appreciate your recommendation and look forward to assisting you again with your future stays
All of their 5 star reviews are fake…
All of their 5 star reviews are fake they try to bully residences and force entry into the property constantly harassing residents and making up laws which they clearly do not know the uk laws con company Mohsin Khan is very rude and tries to scam residents
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
We are sorry to hear that you feel this way about your experience. TheSqua.re takes all concerns raised by residents and guests seriously and is committed to acting professionally and in accordance with all applicable regulations.
As your review contains a number of serious allegations, we would welcome the opportunity to understand the circumstances in more detail and address any concerns directly. Please contact us at concierge@thesqua.re with your details so that a member of our management team can review the matter thoroughly.
We are committed to resolving issues fairly and constructively wherever possible.
Josh was a great host and explained to…
Josh was a great host and explained to me the accommodation perfectly as well as answering any additional questions I had!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
We're delighted to hear that you had a positive experience and found the check-in process smooth and informative. It's great to know that all your questions were answered and that you felt well looked after from the start.
We appreciate your review and hope to welcome you back again soon.
Outstanding Team/services
Squa.re team is amazing, they support us on a last minute request, they support on late messages, they are always present and ready to offer help. especially Mohammad Wasil, and Neha Chopra, both are so very professional , and have a great positive approach.
we trust we are in good hands whenever we book with Squa.re
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to assist you, even on short notice, and provide the support you needed throughout your booking experience. Knowing that our guests feel supported and in good hands is exactly what we strive for.
We truly appreciate your trust in TheSqua.re and look forward to assisting you again on your future stays.
Raghav from reservations was very…
Raghav from reservations was very helpful and responsive in our housing search. Thank you!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
We're delighted to hear that your housing search experience was a positive one and that our team was able to provide helpful and responsive support throughout the process.
We appreciate your feedback and look forward to assisting you again in the future.
Excellent service
Excellent service! Special thanks to Leah that was very responsive and helped much with all the questions
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your wonderful feedback.
Providing responsive and reliable support is something we take great pride in.
We appreciate your review and look forward to assisting you again in the future.
Great experience with my stay in London area.
Great experience with my stay at thesqua.re. Accommodations and service surrounding my unit were great. Communication was excellent and in particular Vipal in customer care was outstanding and responsive making the visit smooth and convenient. Recommended the company to friends and will definitely use them for future visits to London.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for taking the time to share your experience.
We're so pleased to hear that you had a great stay and that both the apartment and our service met your expectations. It’s wonderful to know that our team helped make your visit seamless and enjoyable from start to finish.
Your recommendation means a lot to us, and we look forward to welcoming you back to London again in the future.
Nice, easy stay
Michael was very friendly when checking me in. Apartment was in good condition and a good location as well
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your lovely review.
We're delighted to hear that you had a positive arrival experience and that you enjoyed both the condition of the apartment and its location. It's always great to know our guests feel comfortable from the moment they arrive.
Great experience overall
Great experience overall. Mahbuba was very nice, professional, and helpful throughout the process
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for your kind feedback.
Providing a professional, seamless, and helpful service is what we strive for, so it's wonderful to know this was reflected in your experience.
We appreciate your review and look forward to welcoming you again in the future.
Good overall, some accommodation features not as advertised
Overall our stay was very pleasant. Customer service responded promptly to our queries beforehand, and were able to quickly amend the dates of our stay when plans changed slightly. Our check-in was helpfully coordinated by Michael, who showed us around the property, and quickly responded to the few issues we encountered during our stay. The only negative part of our experience was that the listing mentioned in writing a private balcony that didn’t exist, and a gym to which we (as short-term residents) were refused entry by concierge.
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von thesqua.re serviced apartments
Thank you for taking the time to share your feedback.
We're delighted to hear that you had a pleasant stay and that our team was able to assist with your booking requirements and provide prompt support throughout your visit.
We also appreciate you highlighting the issues regarding the balcony and gym access. We're sorry for any disappointment this caused and will review the listing details to ensure information is communicated as accurately as possible.
Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.
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