AA Approved Garage Network  Bewertungen 

AA ..financial system wouldn’t accept my Santander banking info …they didn’t resolved it & sadly it was a “ me issue “
or my banks issue. This is also the second time this has happened to me & at that time they said they would look further into it but they didn’t ! This time for my car service I had to input into their account system, my daughters bank accnt details … I then had to transfer her the money, but the biggest annoyance is that I entered my daughters bank details in order to get the service booked in … & registered with a banking payment venue & they said that the money will only be taken AFTER the work was done. I issued the pre- info of banking details to secure the appnmnt & my car was booked in on the Monday … for the service being done on the Wednesday … but the payment was taken out of the bank accnt on the Monday as solon as the bank details went in … 3days before the car was booked in … £235 …I did not agree to this ..I agreed to the money being taken AFTER the service. So disappointed in the AA as i have been a loyal on time paying customer for years & they just keep disappointing me ( & don’t get me started on my homestart plan ) that’s made me now throw towel in with them ! 🙄

Great job by these guys on my 2019 Mercedes. They did the MOT and Service and didn’t try to sell me on extra parts that aren’t needed. Will def be using them for my next service and MOT.

Was the simple to book and very stright forward, found someone local that could do it next day great service

Dreadful all round

The garage themselves were great but the AA quote for necessary repairs were high and gave no options.

Garage staff very helpful

Super easy. Straight forward. No nonsense.

This was a great experience, no hassle, easy to book, car was collected and dropped off in a timely manner. Full set of documents provided. So easy and hassle free. I recommend this this to everyone. Cost of the entire service and MOT was brilliant as compared to other places.

Took the following up hassles out of my busy schedule

Mike was great, a real gentleman and did a perfect job replacing my starter motor at home.

The actual garage were bang on, the lads kept me updated throughout and dealt with a Warranty Claim brilliantly, the only slight delay was on the AA Smart Care Team and having to provide the Warranty Policy number to 2 different members of staff (Please Note: The only negative is with the AA Smart Care Team and not the garage who were bang on) 👍🏻

I was booked in to the garage for a 9:30 appointment for my MOT
I arrived at 9.15am
I had to sit and wait for two and a half hours for my car to be done and receive feedback.
I paid for Smart Care for one year in advance. In that year I have had two cars towed away for scrap. I have had no contribution or assistance from Smart Care. I will not be renewing.

Please reply to email

I paid for a car service through the AA and the windscreen washers were empty on my cars return. I tried to chase this up with the AA and didn't get anywhere. I have arthritis in my hands so find doing things like opening the bonnet and changing fluid difficult so after paying a lot of money (£200) to the AA for a service I will now have to pay again to someone else for the work to be done which is not right. It makes me wonder whether the service actually happened and I have paid for a scam. The AA have not helped at all in this matter

Friendly if rather casual staff.

Close to my home so very convenient.
My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on October 20” Why???

No mention of the Service on the invoice, just the MoT pass. I will check online that it was serviced. I am used to a more detailed printed report on both aspects of the appointment but if all is correct I will use this place again.

Great mechanic. Friendly and hard working.

Easy to book, trusted service with lovely staff. Can’t beat the price. Must book!

The garage sent communications and I never received them until the next day.
I picked up the car having gone to the garage for not having received any updates. The garage informed me that they are not allowed to contact the customer and all communications are done through AA Smart Care.
The car was ready on the Monday and I took it.
On Tuesday at 16:00, I received a text saying my car was ready to collect.

Booked a home, service, with AA Smart Care for a week later, 1/2 hour before due got a phone call saying they can’t get the oil for a Peugeot 2008 2023. So cancelled but can rebook for the following Thursday. I then got a e-mail saying the mechanic found some defaults while doing the Service!!(which they Cancelled)Which they would be happy to repair, ( a week later), I noticed that the payment I made was put on pending by the AA, then 3 days before Service due I got an e-mail saying Service cancelled. A wasted 2wks waiting for a Service I never got !!

Will use them again