Excellent service provided very competitive price and cheaper then most major garages and the RAC which offers the same services at a much higher cost. With the AA home smart care i opted and booked... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Online booking system very easy with good range of days and times available Price was very competitive Coming to house to undertake repair was very useful and didn’t cost any more. Service from... Mehr ansehen
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was com... Mehr ansehen
Unternehmen hat geantwortet
This was a good experience with a good outcome. Chris, the mechanic who attended, did a first class job within the allotted time. Courteous and helpful with all our concerns he made the repair very... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über The AA Smart Care
Vom Unternehmen geschrieben
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktinformationen
Vereinigtes Königreich
- theaa.com/car-care/book/start
4,0
Gut
19.081 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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1 service was cancelled as engineer was…
1 service was cancelled as engineer was awaiting authorisation for parts to be signed off.
Then when service was done I had been charged £100 extra for.parts I did not agree on up front.
Complaint has been sent
5. September 2026
Antwort von The AA Smart Care
Hi Garth, the team will complete an investigation into the concerns you've raised.
Great service
The mechanic was working on his own and even though he other cars to deal with my car 🚗 was ready to collect within 3 hours
8. September 2026
Antwort von The AA Smart Care
Thanks for the fab feedback.
Amazing Service!
Easy to set up my service through the app on a day that was convenient for me. Great communication when booked.
The garage that provided the service did a fantastic job and the guys that picked up and returned my car in one piece were lovely!
I also received a full service report that evening which was great.
Thank you 🙂
8. September 2026
Very efficient garage
Very efficient garage. Clear communication. Good service definitely return for business.
8. September 2026
Flawless faff-free experience
Flawless faff-free experience. The 3rd party garage (Motor Medics in Markfield) used were great, had my car on the ramps within minutes of arrival and finished the inspection promptly.
4. September 2026
AA were very professional.
AA were very professional.
Arrived on time and fixed the problem in two visits. Very helpful and friendly.
I would recommend AA for a very prompt and timely visit.
Mechanic had great communication skills and explained the issue fully.
8. September 2026
Mechanic didn’t turn up
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was coming, I was then contacted at 10:50am and told he wouldn’t arrive until 2pm. That simply wasn’t possible for me. Completely unacceptable communication and a waste of my time. Waiting for my refund now
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von The AA Smart Care
Hi Sarah, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes occur due to factors such as earlier jobs taking longer than expected or traffic conditions. We're sorry you weren't kept updated throughout the process and your refund will be with you as soon as possible.
Antwort von The AA Smart Care
Thanks for your fab feedback, Erna 💛.
Antwort von The AA Smart Care
Hi Jacq, we're sorry to hear you're feeling this way. We hope you've been in touch so we can look into any issues and work towards getting this sorted.
📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com
Excellent service
Picked up my car for MOT and service then returned. Happy customer.
7. September 2026
All in order great thanks to you
That my first experience in booked appointment from AA is was good service thanks
4. September 2026
Very impressed
On time. Very polite and engaging engineer.
Done a great job.
Will use again.
7. September 2026
Simple to book
Simple to book. Dropped the car, MOT done and called to say it was ready. Very competative price.
4. September 2026
Super service
Super service, far better than going to a garage and a great mechanic.
4. September 2026
Antwort von The AA Smart Care
We're over the moon to hear you were so happy with the service.
The process went exactly as described
The process went exactly as described. Clear communication and competitive pricing.
4. September 2026
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