Stuart Bewertungen 

the onboarding process as a driver is absolutely diabolical and shocking in every possible way.

the process so far has taken 18 months and counting.

there's no words to describe how shocking it is.

Brilliant service, email answered promptly and resolved within minutes excellent service.

Bonjour, très bonne communication, le support Stuart est un très bon support

 J’ai utilisé Stuart et tout s’est bien passé. Livraison rapide et application facile à utiliser.

Je suis déçu à tout les points de vue :
- Le coursier ne prend pas la course car les colis sont trop gros pour lui alors qu'ils correspondent complètement à la commande.
- Le coursier n’annule pas la course
- Le coursier me demande d’annuler ma course
- Le support annule la commande comme si ça venait de moi
- On ne me propose aucuns codes promos pour une autre commande
- Le temps d’attente est extrêmement long
- On me facture les frais de déplacement du coursier à 22,50 euros !!!
- Je tombe sur un chatbot IA

C’est une véritable arnaque en fait ?

Monday I have ordered Stuart, to deliver a package to DHL International Express. The delivery guy Saad B. dropped it off at a neighbours instead. Now I get an e-mail from DHL that I have to go there for inspection and that I need to open the package. The guy from Stuart wasn’t able to drop off a package to DHL International Express. The level is so low. No customer service available. Nothing. Worst courier delivery service ever!!! I wish I could add pictures here to show the evidence.

Fantastic service! We had a very important picked up and delivered to use. They were prompt and handled it with care. Highly recommend!

Bardzo szybko można uzyskać odpowiedź i wsparcie. To pozwala sprawnie dostarczać zamówienia. Obsługa zawsze była uprzejma i wyrozumiała. Dziękuję ❤️

Very helpful and friendly team who will go the extra mile for you thanks Stewie

Should be 0 stars ! Says delivered and wasn’t . Who do you have working for you ….let me guess 🤔

Have been trying to get in contact with them as a carrier but to no. I really enjoyed doing deliveres for them. Account got suspended as I was inactive but I can no longer get in contact with them to reinstate my account as there is no option to contact them. It keeps taking me back to the same page as before. If stuart could get in contact with me somehow I would really appreciate it.

Horrible! Never came and the help person never updated me. Would never use again!

The lady who

Votre livreur Laurent qui devait livrer un colis me l’a volé !!! On verra ça …

Amazing ... I love to work with Stuart . Just Amazing ...support center colleague are very friendly & helpful. They can understand the situation & they know how to sort out the problem effective way . ❤️❤️
I feel proud to be member of Stuart .
Thank you so much❤️

Ordered a car delivery, a cyclist showed up. The parcel couldn't be picked up. No messages, no emails, no heads up. Parcel never delivered.
No chat, no email support, no phone number.

I think customer services and the application is very Good communication & clarity.. till date i don't have any thing as neither a little confusing nor any difficulty or trouble from application nor from customer service..

Très mauvaise expérience avec Stuart !
J’ai dû annuler une commande (n°308428490) à la demande du livreur lui-même, et malgré cela, Stuart a refusé de me rembourser sous prétexte que j’aurais annulé “2 minutes après”.
Après plusieurs échanges, ils ont finalement promis un remboursement de 9 € sous forme de coupon, mais je n’ai jamais rien reçu !
C’est inacceptable : manque de sérieux, promesses non tenues et service client qui ne respecte pas ses engagements.
Je déconseille fortement, ils devraient assumer leurs erreurs au lieu de faire porter la faute aux clients.

Customer service is very good and solves any problems 👌👌👌

The support service was fast and efficient in tackling issues, that we faced on the ground as a courier very convenient. I appreciate your services.