Stuart Bewertungen 

Useful platform

Nice app
…..

I have been a courier with Stuart in Birmingham for two months, completing over 200 deliveries, and the experience has been nothing short of a nightmare. While the sign-up process was acceptable, the actual reality of working for this platform is a cycle of exploitation and broken promises.

The most critical issue is that Stuart is failing to pay wages and incentives correctly. I am currently chasing over two weeks’ worth of Quest incentives and base wages. Despite completing the required "5 deliveries per day" for their 7-day incentive, the money has never arrived.

Whenever I attempt to contact support, I am met with a total lack of accountability. I am constantly "fobbed off" with claims that my issue is being "escalated," yet no one ever follows up and no money is paid. The customer service is essentially non-existent; they ignore emails and provide zero transparency regarding where your money is.

Furthermore, the pay rates are insultingly low. They do not account for the reality of delivering in Birmingham—ignoring the time spent traveling to stores, heavy traffic, and constant road blocks. You are essentially working for a company that expects 100% reliability from couriers but offers 0% reliability when it comes to paying them for their labor.

To anyone thinking of joining Stuart: be warned. You will do the work, you will hit the targets, and you will then have to spend weeks begging for the money you are legally owed. Stuart UK, pay me my missing wages and incentives immediately.

Drastic changes need to be made for this company on how the company treats their employees.

My Courier ID is [908966].

j'ai demandé une course pour transporter un petit meuble, j'ai précisé la taille du colis (extra large). Le coursier arrive à vélo et pense pouvoir caler le meuble au dessus d'une caisse rouge posée à l'arrière du vélo. Il aurait pu tomber, se blesser, ou faire tomber le meuble et blesser d'autres personnes . A quoi sert de choisir la taille du colis ? service client inexistent, seule un chatbot qui répond à côté de la plaque. Plus jamais je n'utiliserai ce service

I have all the proof in photos and emails! This company steals from people. They will take your money and scam you! I ordered uniform from the Stuart shop to start they then emailed me with confirmation after taking my money!!! THEN sent no dispatch no tracking!!! It’s £8 almost alone for ndd!! It’s now Wednesday I haven’t received my uniform! I was on chat support on their website with a guy called Mahmoud he took 15 /20 /30 mins each time to respond I was in the chat over a hour ! They said they were helping to track it without even asking for the order number my email or contact number used to place the order! They said if I require further support get in contact!!!!!!!!!! A whole hour in the chat and no one tracked nothing or told me what’s going on. I’ve seen a lot of bad reviews on this company they just take people’s money and earnings not to mention sending items from the Stuart store!! No way of even calling them! Emailed over 5 times and I’ve got nowhere! They hire unqualified and uneducated people who understanding nothing. Never in my life have I been in a chat box for more than a hour not to mention ever having a response taking 15 minutes!!! THIS COMPANY IS FRAUD AND A SCAM stealing from people!! Please share this further on other platforms for your own good and for others all they will do is take from you they are a stealing fraud scam of a company and customer support in chat are useless they’ll steal ur time as much as your money I don’t even think they understand the responded only 4 times in a hour I have all photos and recording of the chat and this company so pls stay away from it there’s better courier company’s this is clearly a broke fraud company

I have been waiting more than 4 months for my onboarding with Stuart Delivery.

I have already paid for my background check and provided all required information, but I still have not received the activation link despite sending multiple emails.

I respect Stuart as a company and truly want to work on the platform, but the lack of communication and excessive delay is causing serious financial hardship.

I kindly ask Stuart Management to review my case urgently.

Name: Alice Cristine de Araujo Lopes
Application Email:

Do not sign up to be a courier driver the process takes 4 hours and you have to give them beyond personal Info it's a joke

Top fluide rapide

Chaque commande livrée par Stuart (des dizaines) se passe de la même manière: Le livreur ne trouve pas mon adresse (pourtant une adresse simple que toutes les autres sociétés de livraison trouvent sans problème). On s'appelle alors et là, il ne comprennent jamais rien (communication en français très difficile). Une fois, j'ai même dû marcher 5 minutes pour aller chercher ma commande car le livreur refusait de bouger de là où il était et en plus il m'a râlé dessus. Et pour couronner le tout, je ne trouve aucun moyen de contacter Stuart.

J'ai effectué une demande de livraison. Leur site l'a duplique. Impossible d'annuler soit même le doublon cela crée une erreur sur leur site. J'ai directement contacté le service client à ce sujet. Ils m'ont répondu au bout de deux jours pour me dire qu'ils ne pouvaient rien faire et qu'ils ne rembourseraient pas le doublon.
Service déplorable À FUIR.

moi j e suis dessus je peut pas m inscrire sur ce site et je voudrais ma carte d identité il m ont virer sur le champs sa serait pour remettre a jour le dossier pour commencer a livrer merci d avance

Professionalism Worthy of the Absolute Highest Recommendations!!!

Je remercie Stuart, claire simple et précis sur Marseille ! Je recommande leur professionnalisme Merci.

Bravo Stuart
Très studieux sur les réponses .
Rapidité clarté et honnêteté
Merci à toute l’équipe Stuart .

Terrible company tried to work for them as a courier took 3h to get an order in wouldnt say its a scam but hopeless nevertheless

Super Livreur . Au Top !

Pizza ja naprawdę mnie zawiodła ale suport naszego stewarta stanął na wysokości zadania nie miałem dostawy dostarczone i odznaczone wiadomo że byłem na rokitnickiej jest z zawsze jestem frontem do klienta nie
imno no ale wszystko było ten jak jeszcze tutaj dostałem pochwały od klienta że mimo zimna zawiozłem nie a pizza dowaliła nie bo była zmiana danych nie więc frontem do klienta

First timer and only found out about Stuart through the email sent by Superdrug store. I needed some alka seltzer ASAP, same day because I was unwell and couldn't leave my house. To my annoyance none of the famous delivery services (Uber, Justeat, deliveroo) could get me what I wanted! Order online and takes a day to deliver. Then STUART came to my aid and my package was ordered and delivered within half hr! I was kept upto date about whereabouts of driver etc. An excellent overall experience. I'm not a business but I would use again. Highly recommend

Great and please help me Basically your company terminated my account I don't know why basically they told me I did not take the packages from the Tesco but I was in a Tesco there is a on the Lady marker Road) there is a Tesco worker always making a problem always they don't want proper job that's why always they're saying this order is cancelled this order is cancelled this order is cancelled on that day I know I got a Many job but all Job from this Tesco only Lady Margaret Road but all Job when I go inside to collect the parcels but there is a Test cover worker told me cancelled cancelled cancelled then what I do that's why on that day many job is cancelled this is not my fault this is this Tesco coworker to problem they don't want proper work there is an old workers lazy that's why they making a fool old drivers please check another drivers as well the same problem because all driver coming on this location but their Tesco worker always making a cancel always cancel this is no drivers fault this is there is a test coworker fault me also doing my work because I am honest man if I getting the job main thing is example you're giving me the job is £7 or £8 but if I take the parcel then I get £8 yeah but if I cancel my job I will get half this is a make sense which one is good for me the £3 or £8 please think about this please give me work I don't have any work please I have a family I'm doing as only this work please help me please open my account I need a work please help me because this is not my fault I will show you the pictures if you don't trust on me then please investigate yourself come on this Tesco on the Lady market as it driver come on this location then ask how they are rude Tesco worker how they are talking they are making a fool old drivers they are not telling truth always make me fool always doing a cancel please help me please give me the job thank you