Stuart Bewertungen 

Site nul, ne fonctionne pas, impossible de faire une livraison à cause de la récupération des données bancaires…à éviter pour ne pas perdre de temps, pas du tout au point

Absolutely horrendous!

Delivery drivers need help with their driving experience and also understand what number May is in the calendar.

They once asked me to collect an Item from them because they couldn't find my house; another time, they delivered an order to a lamppost and confirmed it had been delivered.

Why are companies using these people? It's ruining their brand.

My one and only suggestion is that you simply honor the employment agreement and pay the delivery drivers. Do not withhold money that doesn't belong to you—that is considered theft. I have tried every possible way to get paid; I’ve been waiting for nearly a month and sending emails, yet you haven't even replied. Pay what you owe me; this company doesn't have an ounce of dignity.

Service client déplorable et refus d'honorer un remboursement dû. Suite à un litige survenu le 12 juin 2026, je réclame le remboursement complet d’une prestation annulée par leur soin. Malgré mes nombreuses relances, le support fait la sourde oreille et tente de m'imposer un simple coupon à utiliser sous un mois. Je rappelle qu'en vertu de l'article L216-7 du Code de la consommation, le professionnel est tenu de rembourser la totalité des sommes versées et ne peut imposer un avoir sans l'accord du client. Une mise en demeure par LRAR est en cours d'envoi et un signalement a été transmis à SignalConso. Fuyez cette plateforme qui bafoue les droits des consommateurs.
Malheureusement je dois mettre une étoile mais j'aurais préféré ne pas en mettre du tout

Customer support is excellent. I'm wondering why Stuart only doing delivery s for Tesco in UK. Even get paid for cancelling order beyond driver s control. Other platforms don't.

I needed to coordinate an urgent package pickup from a dry cleaner in Paris and have it delivered to my hotel front desk—all while managing the entire process remotely from the US. The Stuart platform matched me with a courier right away, and the live tracking was super clear.

My courier, Sami K., was fantastic! Communication was quick, handoff was smooth, and he got the package safely to the hotel in just 12 minutes from pickup. The whole experience was seamless, professional, and stress-free. Highly recommend!

Worst company ever, will cancel your orders for no reason, not respond and make you work for free. Avoid if possible !!!!!

Livraison payer

Simply the best, fast, effective and efficient.

Nice drivers

The delivery pay is too low, and there aren’t enough shops in my area to provide us with a steady number of orders. Because of this, it’s difficult to earn a reasonable income.

J'ai fait appel aux coursiers Stuart , qui m'ont facturé et débité 2 fois pour la meme course !! avec un service client aux abonnés absents

DES FANTÔMES AU SERVICE CLIENTS

CATASTROPHIQUE.
LES COLIS ONT ILS ETE LIVRES??? AUCUNE PRÉUVE.
Vous affirmez que le coursier est passé, c'est faux car nous attendions au pied de l'immeuble. Preuve en est, les échanges avec le chat pour nous enquérir de la position du livreur qui tardait à arriver, avant que ce dernier ne décide d'annuler la prise en charge.
par ailleurs nous vous avons transmis 4 factures que vous persistez àignorant. Tout ceci s'inscrit dans la continuité des dysfonctionnements de vos services et dans l'obstination à ne pas assumer vos obligations. Plus grave encore, compte tenu de l'heure impossible affichée de livraison, aucune preuve de livraison ? est-ce ainsi que vous prétendez livrer les colis qui vous sont confiés ? Après DEUX MOIS, toujours aucune réponse. Mais 4 factures pour 1 colis jamais livré !!
SERVICE CLIENT FANTOMATIQUE
LAMENTABLE. A FUIR

ATTENTION NE SURTOUT PAS PASSER PAR CETTE SOCIETE DE LIVRAISON: j'avais une livraison de colis (valeur de 440€) dans Paris. Le livreur est allé le chercher et à mi-chemin il s'est évaporé avec ma commande.
Je ne peux communiquer avec eux que via leur messagerie instantanée. Malgré mon dépot de plainte, mon dossier n'avance pas...
Je ne vais pas tarder à passer à la vitesse supérieur et passer par un avocat!

Also using auto chat bot but much more clear information and addressing the issue properly. I feel like sometime there is actually a human behind to help with the issue not like another platform completely 100% auto chat and not even understanding what you are talking about .

Overall I have been delivering with them as a new driver so firstly it's short trips but often the amount is small. Often the trips are quite far from me so that involves some travel. I have been paid on time other than this week. I have delivered all my items and I have had one issue with pick up from tesco. Overall it's a delivery service and not every day is going to go smoothly and no we couriers do not steal tesco jtems as the bags are sealed.

Yet again my earnings aren’t into my bank. This was due tues 23/06/2026 for weekending 21/06/2026,Direct debits are missed and Stuart are treating it like a game of monopoly. This can’t keep going on, while I appreciate things can happen my wages being in to my account on a certain day at a certain time means everything. If Stuart had me missing deliveries and being disrespectful like they are I’m sure I wouldn’t be with them for long. They have kept me updated with emails but emails don’t pay the bills. I’m now low on diesel and have decided that I will put my services on hold until I’m payed. Each time this happens I’m going to do the same thing. It’s no good Stuart change your banking system or you will lose drivers..!!!!! Not a happy driver. Update, day four, STILL NO EARNINGS!!!!! Update still no earnings day 5..!!!!!driver id 800859.

Scam total ça fait trois jours que j'essaie d'envoyer un colis il me cherche un livreur après 2 heurs sans réponses il m'annule carrément ma demande
À fuir

These people constantly steal food from tesco delivery. They never call, they don't ring the door bell. then say to tesco I didn't answer. When they never called or rang my bell. This was for the bexley square TH building. on the 22nd 06/2026 at around 3.30pm

I personally think tescos should bin this 3rd party delivery service. They must be costing tescos millions