The Statue of Liberty and Ellis Island were fun to see; however, I didn’t realize that Ellis Island is undergoing a ton of construction, so a lot of areas are closed. By far the worst part was the Fer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There were a lot of workers walking around pointing people in the right direction. Check in along with security was simple and quick. There were a lot of boats so plenty of opportunity to move from po... Mehr ansehen
Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boa... Mehr ansehen
I clicked 4 out of 5 Stars, because there was no option to rebook when severe weather alerts are in effect! We got there, but the flash flooding in much of NJ (including Jersey City where the ferry do... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Kontaktinformationen
Vereinigte Staaten
- statueoflibertyguide.com
3,6
Akzeptabel
80 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing
The boat ride was perfect, we just toured ourself. So we walked around as we pleased. The staff was very friendly.
24. Juni 2026
Antwort von Statue Of Liberty Guide
Thank you, Kelly! We're so glad you had a perfect boat ride and that our staff was friendly throughout your visit!
Thoroughly enjoyed our time
Thoroughly enjoyed our time
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you so much! We're delighted to hear you thoroughly enjoyed your time with us.
Awesome experience
Awesome experience. Loved the scenery and this was the first time i've visited the statue of Liberty since I arrived to US in 1991. Loved it.
24. Juni 2026
Antwort von Statue Of Liberty Guide
Thank you so much! It's wonderful to hear this was your first visit to the Statue of Liberty since arriving in the US, and that you loved it. We're honored to have been part of that experience!
Very informative and good to explore
Very informative and good to explore
Clean family environment
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Dr. Kumar! We're glad you found the experience informative and enjoyed our clean, family-friendly environment!
Rain but amazing all the same.
The weather was raining but that helped keep the line short and people off the pedestal. So we could spend as much time as we wanted walking around. Lady Liberty is truly amazing.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Carrie! We're so glad the shorter lines let you spend as much time as you wanted with Lady Liberty, rain and all!
Statue of liberty
On schedule, easy to navigate and nice employees
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Patricia! We're glad everything ran on schedule and that our employees made your visit a pleasant one!
We had a great time visiting the Statue…
We had a great time visiting the Statue of Liberty! It was very hot so be prepared to take a fan for comfort as well as comfortable clothing.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Alexis! We're so glad you had a great time, and thanks for sharing that helpful tip about staying comfortable in the heat for future visitors!
Not for people with sensory and true mobility needs- laziness gets rewarded
The attention to true handicap people who use wheelchairs for mobility gets minimized. For staff tying to value “ no visible disabilities” we. Saw perfectly able people lining up to take the elevator to not use the stairs while my wife and her elderly mother walk up and i wait foe us to be given priority we get told someone had ro make the line for me and expected me to leave my autistic legally blind CP child alone . I was not able to bring her bag with diapers and supplies making it impossible for us to properly meet her sensory and medical needs. We had to cut our visit short, very disappointed . WILL NOT RECOMMEND ANYTHING PASS THE BASIC PASS FOR PEOPLE WITH TRUE SENSORY/ MOBILITY NEEDS.
3. Juli 2026
Bewertung ohne vorherige Einladung
Prompt Response
Thomas helped me with his prompt response. I appreciate his timely response.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Mekala! We'll be sure to pass along your appreciation to Thomas for his prompt and helpful response!
Very helpful and accommodating
Very helpful and accommodating. If I could I would rate Roger West 10 stars. He is amazing knowing that I travel with kids.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, gab! We're so glad Roger West was able to accommodate your family's needs so well. We'll make sure he hears your kind words!
Scammers in officials costume with ID…
There were too many securities wearing id and staten ferry jacket, they misleaded us and scammed us
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Hi Dhaya, we're sorry to hear you felt misled by staff on site — that's concerning feedback we take seriously. Could you please share your booking reference number so our team can look into exactly what happened and follow up with you?
So beyond helpful!
The response from the contact email was so quick (even during the holiday week)! I got a phone call instead of a email (I love that!). The gentleman on the phone was very nice. And the resolution for my issue was way more than I thought possible! Thank you so much Statue of Liberty Guide!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Cheyenne! We're so glad our team could resolve your issue quickly, even during the holiday week. We appreciate your kind words!
I keep coming back
It’s my 5th trip - I keep coming with different family members and friends
It’s greatly organized, the place is amazing and we always have a great time
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you so much for coming back for your 5th visit! We're honored to keep being part of your trips with family and friends!
Statue of Liberty guided tour…
We took a Statue of Liberty guided tour was fabulous Experience. I highly recommend this service.
We were in a group of 8 people and the kids really enjoyed.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Sumit! We're delighted your group of 8, including the kids, had such a fabulous time on the guided tour!
Booking on-line was very easy
Booking on-line was very easy! When I had to contact the support team, I received a quick response and my issue was resolved. Thank you very much and my family and I look forward to our trip. I'm taking my 7 year old granddaughter who requested this outing.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Bernie! We're so glad booking was easy and support was quick. We hope your granddaughter has a wonderful time on her outing!
Myself and my family traveled from…
Myself and my family traveled from Tampa Florida to go to the Statue of Liberty. It was our first experience and was really looking forward for my kids to experience the history. Your website when I order tickets clearly stated pedestal and crown access? We were able to make it to the views of pedestal, but we’re stopped from going to crown? We were very disappointed as I read when purchasing tickets. Clearly the word access means just that as I stated, in the beginning, my children were really looking forward to the views from the crown, and we were turned away. We will never purchase tickets from this site again.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Hi Doug, thank you for sharing this, and I'm sorry the crown visit didn't happen for your family. Could you send us your booking reference on our Email: support@statueoflibertyguide.com ? We'd like to check exactly which ticket type was purchased for your visit.
Pedestal Access and Crown Access are two separate ticket types. Crown Reserve is capped at 300 visitors a day and typically must be booked few months in advance; Pedestal is a different, separate product with its own inclusions.
To be clear: our listing for this ticket does not include or mention Crown Access — Pedestal and Crown are sold as separate ticket types.
Once we have your reference, we'll review your booking and follow up directly.
Jett was a great guide
Jett was a great guide. The entire experience was great!
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Tammy! We'll be sure to let Jett know how much you appreciated his guidance during your visit!
My review
The time was great the statue was great the booking was easy and location was easy to find
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Statue Of Liberty Guide
Thank you, Rigveda! We're so glad everything from booking to location was easy and that you had a great time!
Antwort von Statue Of Liberty Guide
Thank you, Barbara! We're so glad our team was so helpful during your visit!
Jesse was amazing to work with in…
Jesse was amazing to work with in helping me book a group reservation. He was very thorough and professional, and made sure I received everything I needed for our tour group.
17. Juni 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.