Sixstar provides a very easy way to book your cruises, taking care of all additional requirements. They offer good deals, useful advise and a friendly service. We have used them for many years and it... Mehr ansehen
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Das sagen Bewerter
Only just gone through booking. Excellent help and guidance from Erin Madine at Six Star -- informed, helpful, interested. Only a year and a day before we go!
First time using SixStarCruises and the booking process went very smoothly. Has a great friendly chat with Laura about the Viking Ocean cruise we were looking at and she provided fantastic informat... Mehr ansehen
Unternehmen hat geantwortet
We have found Six Star cruise consultants to be very helpful and knowledgeable. We have booked with the help of Shirley, Paula and Donna over the past six years. All have been excellent. Andrew wa... Mehr ansehen
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- feedback@sixstarcruises.co.uk
- sixstarcruises.co.uk
4,9
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1531 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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A GREAT CRUISING COMPANY...with knowledgeable agents!
We had to call SixStarCruises after we had booked as we couldn't get online to set up our an account.
Rebecca was VERY pleasant and knowlegeable.
She had to refer the problem to the tech side .
It appeared that there were duplications ...of something!
Rebecca had this sorted in no time!
Thank you!
Btw...one issue we had was that no-one from SSC advised us that we needed to set up an account with
Silversea (with whom we are cruising) to enable us to Manage your Booking...to pre-book excursions/restaurants etc AND complete the registration requirement....a vital piece of information I think!
We're set up now and...we're Goin' Cruising with a great team behind us!
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Rebecca was able to assist you so effectively and resolve the account issue quickly. We will be sure to pass on your kind comments, as she will be pleased to know that her friendly and knowledgeable service made a positive difference to your experience.
We also appreciate your feedback regarding the need to register for a Silversea account to access important features such as managing your booking, completing registration, and reserving excursions and dining. Guest feedback like yours is invaluable and helps us identify opportunities to improve the information we provide throughout the booking journey.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
My 'go to' cruise agent and company
I have booked cruises several times with this company. Elizabeth is the agent that has dealt with them all. She has always been extremely helpful not just with the booking but tips and relevant advice. I trust her completely to guide me through the booking and recommend her unreservedly.
I would add that the support the administration team has given on the odd occasion there has been a follow up question has been prompt and efficient.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We are happy to hear about your positive experiences booking with us.
Elizabeth will be glad to know that her help, guidance and advice have made such a difference to your cruise planning.
We're also grateful for your kind comments about our administration team.
Thank you for your continued loyalty and for taking the time to share your feedback.
Kind Regards
Customer Relations
Very helpful and informative
I spoke to Rebecca after a cruise I had booked for next June with Emerald Cruises through Six Star months ago was cancelled.
We looked at alternatives and with Rebecca’s vast knowledge of River Cruises came across a perfect replacement. I was back and forth to her enquiring about different cabins & dates for which she responded by return.
She talked me through the river cruise line I had chosen as she had not long since returned from a river cruise with the same company which was most helpful.
Rebecca takes time to ensure you have all the best information to hand and is a credit to Six Star Cruises.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that Rebecca was able to assist you in finding the perfect alternative following the cancellation of your original Emerald Cruises sailing. We understand how disappointing cancellations can be, so it is fantastic to know that Rebecca's expertise and guidance helped make the process as smooth as possible.
Thank you once again for your kind words and for choosing Six Star Cruises. We wish you a wonderful river cruise and look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Rebecca Rimmer is an outstanding travel…
Rebecca Rimmer is an outstanding travel agent. I have dealt with her on several occasions now and she is always very friendly, helpful and ready to go the extra mile to provide full information and secure the best booking arrangements. A real pleasure to deal with.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review, Mr Hunter.
We are delighted to hear of your positive experiences with Rebecca Rimmer. Providing friendly, knowledgeable, and attentive service is something we pride ourselves on, and it is fantastic to know that Rebecca has consistently gone the extra mile to assist you and secure the best possible arrangements for your bookings.
Your kind comments will be shared with Rebecca, who will be thrilled to receive your feedback and recognition.
Thank you once again for choosing Six Star Cruises. We look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Professional and knowledgeable staff
Our Specialist Sales Concierge Phil Davies was excellent. He definitely "went the extra mile" to ensure that all queries were answered and displayed a knowledge of the cruise industry that made you feel confident that we had made the correct choice in choosing Sixstar cruises
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that Phil Davies provided such an excellent service and went the extra mile to ensure all of your questions were answered. We take great pride in the knowledge and expertise of our Specialist Sales Concierges, so it is wonderful to know that Phil's guidance gave you confidence in choosing the perfect cruise with Six Star Cruises.
Your kind comments will be shared with Phil, who will be thrilled to receive your feedback and recognition.
Thank you for choosing Six Star Cruises. We look forward to assisting you with your future travel plans.
Kind Regards
Customer Relations
Call Rebecca
Just completed a booking with Rebecca. Very easy process done with complete professionalism.
She is my go to person in 6 Star Cruises.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Rebecca made your booking experience so easy and handled everything with complete professionalism. It is especially rewarding to know that she has become your go-to contact at 6 Star Cruises. We will be sure to pass on your kind comments to Rebecca.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Truly 6 Star , Shirley has been amazing
We are very regular cruisers but the help that we've received from Shirley during the booking of our upcoming Far East trip and cruise has been exceptional.
She has been brilliant and we cannot remember receiving such personal attention.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Shirley provided exceptional support while helping you plan your upcoming Far East trip and cruise. As experienced cruisers, your feedback is especially meaningful, and it is fantastic to know that Shirley's personal attention made such a positive impression.
Providing a tailored and attentive service is something we pride ourselves on, and we are thrilled that Shirley was able to deliver an experience that stood out. I will ensure that your kind words are passed on to her, and I know she will be delighted to receive your feedback.
We hope you have an incredible Far East adventure and a truly memorable cruise experience. Thank you for choosing Six Star Cruises, and we look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Elizabeth was very professional and…
Elizabeth was very professional and went the extra mile to get us the best cruise deal
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Elizabeth provided a professional service and went the extra mile to secure the best cruise deal for you. We will be sure to pass on your kind comments, as we know they will mean a great deal to her.
Thank you for choosing Six Star Cruises. We hope you have a fantastic cruise and look forward to assisting you again in the future.
Kind regards,
Customer Relations
Sandie Collier, Specialist Sales Concierge
The website is easy to use and has a wealth of information that enables the customer, to view similar cruises making our final decisions far more easily. Once our 2027 cruise was decided upon, Sandie Collier stepped in as our specialist and held our hands from day one and has been there for our hardest and easiest of questions. She even gave us diary dates as and when to pre-book trips or speciality restaurants early next year. This is a the type of specialist we used to have many years ago, but has been doe away with in favour of 'do it yourself' cruises. It feels as if we started our holiday months ago. Thank you
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful 5-star review.
We are delighted to hear that you found our website easy to use and informative, helping you compare options and make your final cruise decision with confidence.
It is especially rewarding to read your comments about Sandie. Providing a personal, knowledgeable service from the very beginning of the booking journey is something we pride ourselves on, and we are thrilled that Sandie has been there to support you every step of the way. From answering questions to sharing important diary dates for excursions and speciality dining reservations, she will be delighted to know her efforts have made such a positive impact.
We particularly love your comment that it feels as though your holiday started months ago. That is exactly the kind of excitement and anticipation we hope to create for our guests.
Thank you for choosing Six Star Cruises. We will be sure to pass your kind words on to Sandie, and we wish you a fantastic time planning for your 2027 voyage.
Kind regards,
Customer Relations
Helpful always
I have used Six Star Cruises for many years and always found them extremely helpful in prtucular Elizabeth Wright.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review and for your loyalty to Six Star Cruises over the years.
We are delighted to hear that you have consistently found our team helpful, and we will be sure to pass your kind comments on to Elizabeth Wright. She will be thrilled to know that her service has made such a positive impression.
We truly appreciate your continued support and look forward to helping you plan many more unforgettable cruises in the future.
Kind regards,
Customer Relations
We have found Rebecca very helpful…
We have found Rebecca very helpful indeed throughout our holiday booking process. WE have challenged her several times regarding various matters and she has reported back in a prompt and very helpful manner.
We will definitely be using her company again to book future holidays.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your feedback.
We are delighted to hear that Rebecca was so helpful throughout your holiday booking process. We understand that planning a holiday can involve lots of questions and considerations, so it is wonderful to know that Rebecca responded promptly and provided the support and information you needed every step of the way.
Thank you for your kind comments regarding her professionalism and dedication. We will be sure to pass your feedback on to Rebecca, who will be delighted to receive your recognition.
We truly appreciate your trust in Six Star Cruises and are thrilled to hear that you will be booking with us again in the future.
Kind regards,
Customer Relations
Excellent and attentive service as…
Excellent and attentive service as always. Thank you Rebecca
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you received excellent and attentive service from Rebecca. Providing a high level of customer care and support throughout the booking process is something we pride ourselves on, so it is wonderful to know that Rebecca delivered this for you once again.
Your kind feedback will be passed on to Rebecca, who will be thrilled to receive your comments.
Thank you for choosing Six Star Cruises. We truly appreciate your continued support and look forward to helping you plan your next cruise adventure.
Kind regards,
Customer Relations
Elizabeth makes every thing simple and…
Elizabeth makes every thing simple and answers everything promply
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a review.
We are delighted to hear that Elizabeth made everything simple and was able to answer all of your questions promptly. Providing clear, efficient, and friendly service is at the heart of what we do, so it's wonderful to know that your experience reflected this.
Thank you for your kind feedback. We will be sure to pass your comments on to Elizabeth, who will be delighted to receive your recognition.
We look forward to assisting you with your future cruise plans.
Kind regards,
Customer Relations
Excellent service
A booked cruise on the Danube had to be abandoned due low water levels. Elizabeth Wright arranged for a full refund which was issued in a week. She then very helpfully and efficiently secured for me a booking and flights for an Avalon cruise a week or so later on the Dordogne and Garrone.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We are to hear that Elizabeth was able to quickly arrange a full refund following the cancellation of your Danube cruise due to the low water levels.
It's wonderful to know that she then helped secure an alternative Avalon cruise on the Dordogne and Garonne, along with the flights, ensuring your holiday plans could still go ahead with minimal disruption. We'll be sure to pass on your kind words to Elizabeth, who will be thrilled to hear how much her help and efficiency were appreciated.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Service from Paula
I can say Paula gives first class service and attention to every need that I request and it is her attitude that takes me back to to sixstarcruises for cruise. booking s
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Paula provides such first-class service and takes the time to give every request the attention it deserves. It's especially rewarding to know that her dedication and positive attitude keep bringing you back to Six-Star Cruises for your cruise bookings.
We'll be sure to pass on your kind words to Paula.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth was well informed and very…
Elizabeth was well informed and very helpful in the booking process. She collected the information and phoned back when agreed to confirm the reservation
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that Elizabeth provided you with a knowledgeable and helpful service throughout the booking process. We know how important clear communication and reliability are, so it is great to hear that she kept you informed and called back as promised to confirm your reservation.
Your kind comments will be shared with Elizabeth and her manager, who will be pleased to receive your feedback.
Thank you for choosing Six Star Cruises, and we hope you have a fantastic cruise!
Kind regards,
Customer Relations,
Easy to book
Rebecca was helpful and informative throughout the process.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Guest
Thank you for your review,
We're so pleased to hear that Rebecca was helpful and informative throughout the booking process.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Great to meet Rebecca
Great to meet Rebecca. Certainly a fountain of knowledge with respect to the cruise industry. Looking forward to working with her again.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Rebecca's knowledge and expertise helped make your experience such a positive one. She is a valued member of our team, and I know she will be thrilled to receive your feedback.
Thank you for choosing Six Star Cruises. We look forward to assisting you again in the future and helping you plan another fantastic cruise experience.
Kind regards,
Customer Relations
Tracey Goodenough
Very helpful for booking
Very helpful for booking. Excelent ama seigne cruise.
Outstandingly the worst thing was the "Trustpilot" review process which does not allow reviews unless one logs in and must have codes sent to ones email Merely designed limit comments to those from nerds.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you found our team helpful when booking your cruise and that you had such a positive experience. Providing expert advice and making the booking process as smooth and straightforward as possible is always our goal.
We truly appreciate your feedback and your kind comments about the service you received. Thank you for choosing SixStarCruises. We look forward to assisting you with your future luxury cruise holidays.
Kind regards,
Customer Relations
This was an incredibly easy process
This was an incredibly easy process to book our flights and cruise and cannot recommend Laura Wing enough. Laura found us exactly what we needed, explained everything clearly and sorted our cruise booking efficiently. Excellent service.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sixstarcruises
Dear Tracy
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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