Cruise.co.uk Bewertungen 15.426

Lois is efficient and friendly. I have made many bookings through her, all of them very good.
She responds quickly and is very knowledgeable.

I had a problem checking into my Disney app. Stacey spoke to Disney and sorted it out. I’m now checked in, everything is coming together!
Thankyou for your help.

Booked a holiday of a lifetime to South Africa with Lily a few months ago and unfortunately due to health issues had to contact her last week to change some of the itinerary.
She has been amazing and has managed to come up with a great alternative at very short notice.
Can’t fault all her hard work and dedication,she has been wonderful!!

Richard gave good clear advice and answered everything I needed to know

With the P&O 2028 Summer sailing being available from today and us being away when they go on sale I contacted our agent at Cruise, Eve Clark, with a request for prices on a number of cruises. As usual Eve responded very quickly and efficiently via email with detail an we were able to talk on the phone within 4 hours of the cruises appearing on the P&O website to prebook. As we will be unavailable on the day the bookings go live Eve was willing to change the process to let us pay the full deposit today rather than waiting. Brilliant service with Eve's usual enthusiasm.

Excellent service, knowledgeable, extremely helpful and pleasant. Spoke to Stacey yesterday to amend my existing booking. Nothing was too much trouble. This is the fourth time I’ve booked with them and all the staff are extremely pleasant and helpful. So nice to speak to a real person.😊

After Many years of booking (average 2 a year), we had to cancel one for Nov 2027. Rather than allowing us to Transfer our deposit to another Cruise they just took it stating it's as per their T &C. We gave them over 400 days notice, but they showed us no Loyalty. We will never use them again!!

Brilliant company to deal with.

From the booking process and the detailed and concise itinerary, it took a lot of the hassle out of the break that is usually overlooked.

Frankie was extremely helpful and we will be booking with her again.

Ruth was exceptionally patient as we explored a range of options, and she guided us toward the choice that best suited our needs. She demonstrated strong knowledge of the ship, the cabin types, and the additional services available. The payment process was smooth and secure, and we had no difficulties accessing the cruise line’s website to manage our booking. Overall, the service provided was excellent.

Had a great representative from your company Tom Harding he explained everything about our chosen cruise and went beyond to help and advise us about the ports we would visit so friendly and had knowledge of the places we would dock at including hotels such an all round nice person fantastic hospitality regards Mary

Following on from the Iran / USA conflict, our holiday was cancelled. Obviously disappointed, however, Cruise.Co refunded the holiday in full. It took a little time but we got there. Special mention for Richard in Customer services for his support and communication throughout in also securing the taxi costs incurred.
Another holiday booked with you for 2027🤞

Hello - I booked a cruise this afternoon on P and O’s Arvia with Paul McManus. Paul was extremely helpful and friendly, and went through all aspects of the holiday. Also I was happy with the price quoted for the cruise.
I am confident that Paul will be able to answer any queries we may have, and I will certainly contact Paul again to book more cruises in the future. Thank you Paul.

We had a slight problem with Royal Caribbean regarding future cruise certificates, we got in touch with our booking agents customer services department and Stacey helped to get this matter resolved for us.
We can highly recommend Collette as a booking agent and Stacey in the customer services department of cruise.co.uk.
They're extremely helpful and professional.

Bridgett is always extremely helpful & cannot do enough for you. She gives you detailed information about the cruises & is very efficient when booking them. She is always cheerful & a delight to talk to. She is also very patient whilst we compare the cabins that are available. She is the person I always contact with any queries or to price a cruise for me.

I always deal with Warwick as I find him to be extremely professional and listens carefully to my requests. I have built up a good customer relationship with him over several years and appreciate his expertise in finding the right cruise for me. I would wholly recommend him.

We use cruise.co.uk as a first choice for our cruising.
On this occasion Bobbie was very helpful in adjusting changes to our up coming cruise, communicating well and fulfilling our request promptly.
Thank you.

I received fast, efficient service from Haydn Jones at an attractive price. I have no doubt that I will continue to use him to plan additional vacations.

We have just booked our 21st cruise and Lily is always super helpful, knowledgeable and is able to offer us the best price. It is a pure pleasure to deal with her and we always appreciate everything that she does for us.

Lily has been so helpful today booking our trip and accommodating changes we requested. Total contrast to the lady we spoke to at Cunard who had no clue about the ship, cabins or anything else!
Would highly recommend Cruise.co.uk , this is our 3 rd booking with them.