Product slow in being delivered after dispatch. After my review regarding slow delivery a prompt follow up call and email updating my on the delivery time. A company that takes customer service se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tiles were exactly what was required. There was a delay but they were a special order and I was kept informed re progress.
I'm always a little apprehensive about dealing with a company I've never dealt with before, especially on-line but my fears were allayed after my order was delivered: A. - on time B. - extreme... Mehr ansehen
I’m happy with the service I received from this roofing and ventilation company. I ordered plastic sheets and connectors for my extension. At first, not everything was delivered, but after I contact... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Roofing Ventilation Online we specialise purely in the supply of Roof Ventilation Products, Polycarbonate Sheet, Roof Domes and Other Roofing System's. As a specialist we differ from general merchants by holding extensive stocks of all of our key product ranges. These volumes enable us to offer a next day delivery service on the majority of our products and at very competitive prices. We only sell quality products manufactured in the UK by Brett Martin Harcon, a market leading manufacturer. We understand that product accreditations, certification and testing are increasingly important, particularly in the building sector. All our products comply with the latest British and European standards and are CE marked, so when you buy from the Roofing Ventilation Online, you can be sure you will be buying a quality product that is fit for purpose and made to last. We have worked within the merchant industry for the past 30 years gaining not only product experience, but also the knowledge of the requirements that our customers need, from the enthusiastic DIYer to the experienced project manager. We offer a user friendly shopping solution, on a safe and secure site. We will strive to give you all the information you need at the click of a button with the help of installation guides and technical downloads, but are also glad to respond to emails, telephone calls and even snail mail. Visit our Contact us page for all the details you may need.
Kontaktinformationen
184c Wisbech Road, PE15 8EZ, March, Vereinigtes Königreich
- 03302 230 267
- sales@roofingventilation.co.uk
- roofingventilation.co.uk
4,2
Gut
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
11. Juni 2023
Delivered promptly goods as expected
6. Juni 2023
No problems encountered
No problems encountered, very easy transaction,. Great communication, Courier was very polite and efficient.
Thank you, I will definitely use you again.
8. Juni 2023
Despite making attempts to cancel my…
Despite making attempts to cancel my order, and was told this would happen, they clearly didn't act upon my wishes and have now shipped the goods to me. Must have been a very busy day at the office.
12. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Roofing Ventilation
Good afternoon David,
We apologise for any inconvenience caused due to your order not being cancelled despite your request. Our team strives to fulfil all our customers' requests promptly, and it is clear that we fell short in your case. We are sorry for the confusion and frustration caused.
We would like to assure you that we will take steps to ensure that this does not happen again. We value your feedback and appreciate your business.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Roofing Ventilation Team
satisfied customer
no delivery date on web page .advised 3-5 working days via web chat. Recieved as advised at a reasonable time of day. would use the company again.
7. Juni 2023
quick delivery good product fair price…
quick delivery good product fair price would use again
8. Juni 2023
Great service
6. Juni 2023
There was damage on delivery but there…
There was damage on delivery but there was no quibbles and they dispatched replacement straight away. I would give them five stars.
Regards
30. Mai 2023
delivery assistance
They helped with the delivery as I was not able to be there. Delivered OK and put in a safe place. Then rang to say delivered and where it was.
Product is excellent as well so winners all round.
31. Mai 2023
Not the first company I contacted but…
Not the first company I contacted but the only one who would deliver to the far North of Scotland. Order arrived in seven days.
Very well done.
30. Mai 2023
Quality and price
The quality of the product and price was very good. The let down was the delivery if you can arrange another courier other than Tufnell. I would suggest that this is done
16. Mai 2023
arrived and fitted perfectly
17. Mai 2023
In the early part of April I ordered…
In the early part of April I ordered some corrugated plastic from Roofing Ventilation, the goods arrived on the specified day, the delivery driver was polite and helpful.
I was really pleased with the quality of the goods and I would recommend Roofing Ventilation.
I now have a perfectly good greenhouse and the corrugated plastic is doing a great job.
Thanks to Roofing Ventilation
7. April 2023
Bewertung ohne vorherige Einladung
Tile vent arrived within a few days
Tile vent arrived within a few days , fantastic service for a very hard to find item 👍👍
17. Mai 2023
Excellent customer service
8. Mai 2023
damaged delivery - waiting to hear about replacement
When the carrier delivered the packaging was flapping open at one end and the corners of the polycarb sheet we smashed on one corner. Have reported, have heard nothing. Am stuck with damaged sheets and a shed covered with a temp tarp. no notification about replacement. hopeless.
16. Mai 2023
Antwort von Roofing Ventilation
Hi Andrew,
We apologise for the inconvenience you faced due to the damaged products you received. We understand that, although rare, transit damage can sometimes occur. However, we are committed to resolving any issues that arise.
We appreciate your prompt notification of the problem and immediately took action upon receiving photographs of the damaged items on Friday. We corresponded with the manufacturer to arrange replacements (as these items are sent directly from the manufacturer to you) and informed you first thing Monday morning. We believe this swift resolution is an efficient timeframe and apologise for any trouble caused.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Roofing Ventilation Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.