Product slow in being delivered after dispatch. After my review regarding slow delivery a prompt follow up call and email updating my on the delivery time. A company that takes customer service se... Mehr ansehen
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Das sagen Bewerter
Tiles were exactly what was required. There was a delay but they were a special order and I was kept informed re progress.
I'm always a little apprehensive about dealing with a company I've never dealt with before, especially on-line but my fears were allayed after my order was delivered: A. - on time B. - extreme... Mehr ansehen
I’m happy with the service I received from this roofing and ventilation company. I ordered plastic sheets and connectors for my extension. At first, not everything was delivered, but after I contact... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Roofing Ventilation Online we specialise purely in the supply of Roof Ventilation Products, Polycarbonate Sheet, Roof Domes and Other Roofing System's. As a specialist we differ from general merchants by holding extensive stocks of all of our key product ranges. These volumes enable us to offer a next day delivery service on the majority of our products and at very competitive prices. We only sell quality products manufactured in the UK by Brett Martin Harcon, a market leading manufacturer. We understand that product accreditations, certification and testing are increasingly important, particularly in the building sector. All our products comply with the latest British and European standards and are CE marked, so when you buy from the Roofing Ventilation Online, you can be sure you will be buying a quality product that is fit for purpose and made to last. We have worked within the merchant industry for the past 30 years gaining not only product experience, but also the knowledge of the requirements that our customers need, from the enthusiastic DIYer to the experienced project manager. We offer a user friendly shopping solution, on a safe and secure site. We will strive to give you all the information you need at the click of a button with the help of installation guides and technical downloads, but are also glad to respond to emails, telephone calls and even snail mail. Visit our Contact us page for all the details you may need.
Kontaktinformationen
184c Wisbech Road, PE15 8EZ, March, Vereinigtes Königreich
- 03302 230 267
- sales@roofingventilation.co.uk
- roofingventilation.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tiles were exactly what was required
Tiles were exactly what was required. There was a delay but they were a special order and I was kept informed re progress.
Product not delivered yet
Product slow in being delivered after dispatch.
After my review regarding slow delivery a prompt follow up call and email updating my on the delivery time. A company that takes customer service seriously. Very refreshing compared with some other companies. Will be a pleasure to deal with them again
Fantastic service from start to finish
Fantastic service from start to finish. Jess is brilliant.
Prompt delivery
I’m happy with the service I received…
I’m happy with the service I received from this roofing and ventilation company. I ordered plastic sheets and connectors for my extension. At first, not everything was delivered, but after I contacted them, they responded quickly and were incredibly helpful. They sent the missing items without any hassle, and everything arrived as promised.
The products are excellent quality, and their customer service was outstanding. It’s great to deal with a company that genuinely cares about its customers and resolves any issues promptly.
I would definitely recommend them and wouldn’t hesitate to buy from them again. 100% satisfied – a well-deserved 5 stars!
Great product and great communication…
Great product and great communication when ive emailed only reason for 4 stars is the delivery time takes forever. Had problem with first order and they sorted it straight away thank you so much for that much appreciated
Great product and service.
Great product and service.
Easy to contact for help and advice.
Fantastic service from start to finish
Fantastic service from start to finish. The roofing sheets are excellent quality, and I’m extremely pleased with them. One of the sheets was slightly damaged during transit, but the company responded quickly and resolved the matter professionally. Their communication was friendly and helpful throughout, and the customer service was exceptional. I would happily purchase from them again and highly recommend this company. Thank you Jess!

Antwort von Roofing Ventilation
If you are not in a rush, you will get what you paid for NEXT year
Well, you charge £30 for delivery a small item and the carrier you selected is worst of all! The items get lost in the system, on the delivery day, no show up, no message, no update. I have to call the carrier several times in 3 days to get to know what is happening with the item and rearrange for re-delivery, then, I have to wait for another week for the reattempt next week!

Antwort von Roofing Ventilation
Excellent
Excellent. Product
Easy website and ordering process
Highly recommend these guys
Many Thanks

Antwort von Roofing Ventilation
Well worth it.
Delivered within the time frame. Fitted this morning. Blended in really well with the original tiles and we are really pleased with them.

Antwort von Roofing Ventilation
Manthorpe Universal Non Profiled Roof Tile Vent suits Marley Modern
Easy to order on website, competitive pricing of products, delivered quickly with dpd, excellent service.
Rather expensive shipping costs
Rather expensive shipping costs, took so long to deliver also they put returns policy conditions against customer’s rights! Once I have challenged them! They sent me an email immediately promising to issue full refund! There after yet again two weeks later I have to chase them for refund, then they deduct the cost of shipping when they sent it to me in a very poor package 📦!
Never deal with them again.

Antwort von Roofing Ventilation
Quick efficient turnaround of…
Quick efficient turnaround of production, good quality and delivered quick. I’ve ordered a few times and will be again in the future
Bought couple of bags of fixings…
Bought couple of bags of fixings buttons for polycarbonate. At £18 (!) delivery charges I expected the CEO to deliver them personally the next day. Unfortunately was only DPD after 10 (!) days (order placed on 3rd of May and delivered on 13th of May) .
Make of this what you want, I say it's a rip-off.

Antwort von Roofing Ventilation
Excellent fit and clear instructions, so much easier than fitting a collar and vent pipe.
Easy to fit and clear instructions.
Superb service07
Very easy to use website, good range of products, very competitive prices, fast delivery.
When my delivery of 12 corrugated PVC sheets arrived 4 sheets where damaged, I emailed the company explaining the problem, received a very fast response asking for photos of the damage , no questions asked replacements sent in 3 working days, superb service.
I highly recommend Roofing Ventilation, Many thanks.
Jess at Roofing Ventilation was realy…
Jess at Roofing Ventilation was realy helpfull. There was an issue with delivery which meant the items took 3 weeks to arrive and only after myself contacting Roofing Ventilation querieing delivery? Thankfully all items delivered but DX are just not reliable enough..
Very good quality clear pvc corrugated…
Very good quality clear pvc corrugated roofing panels, well packed, I can see they’ve done that before, arrived without damage and they arrived a day early. All good cheers
Delivery was again appalling with DPD
Delivery was again appalling with DPD. Given a delivery window, not delivered, no call. Now, a whole bank holiday of work is wasted.
Roofing Ventalation are really helpful, DPD are not

Antwort von Roofing Ventilation
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