risegardens.comBewertungen 

Ordering info was lacking so we actually ordered the wrong second level, parts arrived on the correct level put together incorrectly.

Very easy to use, plenty of veggies for my wife.

There's so much thought put into this product. As a product manager at Google, I really appreciate the attention to detail and modular architecture and ease of use.

And the best part is that this company readily stands behind the product. A water sensor on my into fell into water and died and they immediately sent me a new sensor for free. A rarity these days to experience real support

Super impressed with the speed of their customer service. Even if their initial response is "we are working on it and we'll get back to you"....I get an email SO quickly, rather than being ignored for days until a response comes over - and then even if they have to work on an answer it happens QUICK. I absolutely appreciate their service!

Customer service is mid. The app isn't great and doesn't get updated often. I've already gone through one motor in less than 6mo and it took a couple weeks for them to even send the part, so all my plants died. Cleaning the system itself is also not very easy. There should be tech for a portable vaccum accessory or way to adequately clean it. If this wasn't the nicest looking one on the market, I'm sure their customer base would shrink.

I really like Rise Garden! I have three small ones, and grow lettuce, Pak Choi and Kale. Perfect for daily salads. I rotate them so that they grow for 6 weeks. I do a complete harvest on 8 of them and replant 8 new lettuce pods every week in the nurseries, when I add the water and nutrients. Now my grandchildren loved planting seeds every week and love watching them quickly grow, then they actually eat a salad, then!

I just got mine this month and so far I’m loving it! It was very easy to set up - I did it with my 5 year old as a great learning/experiment. I have him prepare the nurseries, do the feedings, and the water. He’s loving it and learning. Most of my pods germinated and some plants are already looking beautiful. I have been recommending it to friends and family.

The customer service is great too - it just takes a bit to get used to texting and emailing instead of a phone. I would also recommend not buying too many pods at once until you make sure the ones you got germinate well.

The Rise team has been great in communication helping me solve issues with my Family Garden. We couldn't resolve the issue - so they sent me a part that would help me with my garden for free! I appreciate their customer service.

I still remember buying the garden in a pop up shop in River North and I love the machine! Any issues with the machine and the support team is there for me. What really sets this apart from other machines is how clean it looks. I recommend this to everyone!

Prompt customer service. Well made design for the gardens. Just about to plant everything up. Excited to see how it will be for a school setting.

So far - wow! I've received my gardens. They came quickly and packed wonderfully. They were easy to build and super easy to use. The app makes the upkeep a breeze. My little plants are starting to grow. The water sensor did fail within a couple of week of starting the garden. The team at Rise were extremely responsive in helping me troubleshoot. And wound up replacing the sensor (under warranty) without any trouble. I'm so impressed

I’ve only had my garden for four months but so far it’s been an absolute blast so much fun customer service has been prompt to answering questions. I absolutely love it.

Customer service was able to determine my water sensor was bad and is shipping another.

Love the garden. Support has been top notch. Had an issue with my board and a got a replacement shipment going within an hour, awesome! Would be full 5 star but have some trouble with it dropping wifi, and the app can be a bit janky.
Overall very happy with this purchase and recommend to everyone.
DM me and I'd be happy to expand.

Customer Service was reachable within minutes and very helpful. I didn't give 5 stars because I'm a bit disappointed that I have to buy new firmware equipment in order to pair my app with my garden since it is outdated at 5 years old. This is my first hydroponics system, so I don't know how much they usually cost but the system wasn't inexpensive to start with for me. Overall, I do like my garden though.

I absolutely love my Rise Garden! I have the 3-tier family model, and it's been a fantastic addition to our home. The customer support from Rise Gardens is truly exceptional. Every time I've reached out, they have been incredibly responsive and resolved my issues promptly.

Most recently, I contacted them about a part I needed, and even though my system is *four years* outside of warranty, they sent me the parts for free! That level of care and commitment to their customers is rare these days, and it speaks volumes about the company.

If you're considering a Rise Garden, I can't recommend them enough—not only for their amazing product but also for their top-notch support.

Excellent and fast customer service from this company! Willing to help and very polite and friendly too.

We just purchased our Rise garden and found the instructions to assemble very clear. It did take my husband a couple hours but everything very well constructed. We did have one minor issue with magnetic latch on cabinet and support service was very responsive and sent a new part immediately.

I purchased a Rise Garden earlier this year, and have had nothing but problems with it. Among these:

1) The setup is difficult. The smartest builder I know couldn't put the Garden together in less than three hours.
2) The plant food and materials are EXPENSIVE.I spent over $2,500 on a three level Garden, supplies and seeds, only to produce some tomatoes, lettuce and one tiny cauliflower/turnip four months later. The other veggies would not grow because I was told there wasn't enough space for them. Which brings me to the next point....
3) The company states that you can grow 16 plants on each level, expandable up to a 108 plants total. This is an outright lie. If all you grow is oregano or lettuce, you might get 16 plants on all three levels. But if you want to grow veggies or fruit, you might as well cut that number down to eight or fewer plants per row, AND JUST 2-3 OF THE DOUBLE SHADE PLANTS ON THE BOTTOM ROW. NO MORE. They do not fit. So that's MOST veggies! The company says to leave a space between bigger plants, but they really need several spaces at least.
4) My plants have been growing tall and fast, but not producing any fruit after 4 months (only the tomato plant and cauliflower/turnips). I have to cut them back every 3 days and give them a gallon of water every other day (so I don't fail to prune, though they said only prune monthly) because the grow fast and into the lights. I was told I was giving them too much food, and then not enough. The App is NOT accurate BTW, it says to harvest when plants are not ready, and does not change the food requirement based on water added.
5) It takes forever to get your concerns resolved. I am a medical writer and the last thing I want to do after writing all day is write an email or chat! What happened to good old fashioned phone service?
6) I have done everything right, invested a lot of time into this Garden, and followed all of the customer service recommendations only to have marginal yields on most of the plants, if at all (except tomatoes which are growing and overpowering every other plant, despite pruning).
It has been one very expensive experiment that has failed. Oh and...
7) THERE IS NO INSTRUCTION MANUAL ON HOW TO GROW PLANTS. You have to find the info in the Q and A section on the website, print it out, then ask questions.
Still, this is a great concept, but Rise Gardens, you need to do much better. This Garden is too much money for what you get in the end and does not yield the advertised results.

I had a question about purchasing the extension for my daughter's Rise Garden. I went thru Rise's chat box and the staff worked hard to find an answer - which they did - and now I feel confident I am ordering the correct item - thanks!!