Rawlings Opticians & Hearing Care Bewertungen 

1.659
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hear... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it whe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. auch in
  3. Audiologe
  4. Hörgeräteakustiker
  5. Optometrist

Vom Unternehmen geschrieben

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1659 Bewertungen

5 Sterne
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1 Stern

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4,9

Alle Bewertungen

(1.659)

466 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I always leave feeling I've had a thorough MOT of my eyes

Everyone here is very friendly and helpful. The eye tests are very thorough and sufficient time is made available to give your eyes a complete examination.

8. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you Meg! We really do value taking the time to make sure people get the most out of their appointment, so it's lovely to hear you recognise this.

Bewertet mit 5 von 5 Sternen

10/10 overall experience

Been going to Rawlings Croydon for the last few years now. Very happy with the service that I’ve been receiving and has solved any issues I have within a week of coming in. Staff in Croydon are very friendly, helpful and always smiling. Big thank you to Reena and the team.

14. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

What lovely feedback for the team at Croydon, thank you so much Milan! Really appreciate you taking the time to give them 5-stars.

Bewertet mit 5 von 5 Sternen

The staff here are excellent

The staff here are excellent. They were patient while I chose my glasses and explained the different options to me really well when I wasn't sure what I wanted. The quality of the glasses are great too.

11. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Sounds like everything went well Catherine, which is great! Thank you for the 5-stars.

Bewertet mit 5 von 5 Sternen

Excellent as always

Excellent as always, prompt, efficient, friendly , support when choosing new frames, thoroughly fantastic service all round.

7. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Great news, thank you so much Claire! So grateful for the 5-stars.

Bewertet mit 5 von 5 Sternen

The best as always

The best as always. First the eye test carried out considerately. Then frame choice handled with us much care as usual. No hurry; get it right; questions answered professionally.

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

What lovely feedback, thank you so much! So nice to hear how pleased you were with your service.

Bewertet mit 5 von 5 Sternen

Super friendly staff and helpful in…

Super friendly staff and helpful in booking my appointment. My appointment was on time and organised. Once I advised on an issue in my family history, it was acted on and a referral was done straight away. Super service

11. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased we could help! Really appreciate you taking the time to leave a review and 5-stars.

Bewertet mit 5 von 5 Sternen

Supportive

Supportive, informative amd kind

13. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you Margot, much appreciated!

Bewertet mit 2 von 5 Sternen

I have to say I am disappointed in the…

I have to say I am disappointed in the hearing aids , which I paid a lot of money for. Going back in time, I have always had problems with the left ear tip staying in the ear. Then,when I had a re-check I had to have the the aids boosted and was given new Widex ear-tips which were bigger and have also continually come out of my ears. My last visit was to have new moulded ear fittings for my ears and when they came, Bill could not fit the inserts into them and said that they would have to be sent back. I still have no date for this or appointment arranged. On top of this, my existing right hearing isn't charging and Bill stated that it was still under guarantee and would have to be sent back . No appointment was suggested or made for this. In the past I have made comment to Ryan, I think, that I can't bend the hearing aid tubing to be more discrete and I have not been able to resolve this.
Having said all this, I have found Bill and Ryan and the lady who did the ear syringing punctual, very courteous but not always proactive in helping to set up future appointments as necessary. Also the staff on the front desk are always very pleasant and helpful.

24. Juni 2026
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Antwort von Rawlings Opticians & Hearing Care

Sorry to hear this feedback Mike, this is not the customer experience we would hope for. If you could email some details to info@rawlingsopticians.co.uk we can look into this and get some resolution.

Bewertet mit 3 von 5 Sternen

They only have on hearing specialist…

They only have on hearing specialist over 5 shops so I have to wait 2 weeks to get and appointment with him with only one hearing aid working helpful offering other areas to get an appointment but to far away from me to travel

13. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

I'm so sorry to hear this was the case. We would always try to ensure we can get appointments that suit our customers. If you could email the details to info@rawlingsopticians.co.uk we can look into this for you.

Bewertet mit 5 von 5 Sternen

Wax Removal at very short notice!

Suffering from severe earache, I was able to book an appointment at extreme short notice for wax removal. The lady who helped me was lovely to my daughter and I, and my daughter said she actually found it very interesting! Thanks so much. NW, Stockbridge, 11/07/2026

11. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased we could help with a quick turnaround Nick! Hope it has helped with the earache.

Bewertet mit 5 von 5 Sternen

Very efficient friendly service

Very efficient friendly service. Explained all about the ear waxing and suggested that I book a hearing test that I have done

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Great to hear, thank you Kevin!

Bewertet mit 5 von 5 Sternen

Rawlings Opticians 5 Star Service…

I recently visited Rawlings Opticians in Banstead and was thoroughly impressed by the level of care and professionalism throughout my appointment. Their eye test service for contact lenses was incredibly thorough, and everything was explained clearly, making the whole process feel easy and reassuring.

I also explored their range of sunglasses with bifocal lenses, and the team took great care to help me find the right fit and style. The personal attention they give really sets them apart — nothing ever feels rushed, and you can tell they genuinely want the best for their customers.

Overall, an excellent service from start to finish. I would highly recommend Rawlings Opticians Banstead for anyone looking for expert eye care with a truly personal touch. (Elke)

28. Juni 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for your wonderful feedback about your visit to our Banstead branch Elke! This was lovely to read because it is exactly the customer experience we try to provide. Really appreciated.

Bewertet mit 5 von 5 Sternen

Professional and friendly

The friendly optician put me at my ease. She was very thorough checking my eye and referred me to the hospital. Within just 2 days I had an appointment with them.
I am always very impressed by the service provided by all the staff at Rawlings

30. Juni 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad we could help Ian, and thank you so much for the feedback and 5-stars!

Bewertet mit 5 von 5 Sternen

Efficient service

Efficient service, prompt and courteous.
Hearing Plan is good value.

26. Juni 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much! Really appreciate the 5-stars.

Bewertet mit 5 von 5 Sternen

We always use Rawlings Winchester

We have been customers at Rawlings Winchester for over a decade . Both my wife and I are on their monthly plan which gives us significant discounts on frames and lenses (and image insurance) and includes a thorough annual eye test. But it's not really the savings that keep us coming back, or the wide range of glasses that they offer; rather, it's the excellent personalised service that they consistently deliver, and the patience and professionalism of the team that makes Rawlings our only choice for eye tests and glasses.

4. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

What a wonderful review thank you so much Simon! This is such wonderful feedback to read, especially from such loyal customers like you and your wife.

Bewertet mit 5 von 5 Sternen

Rawlings Opticians and Hearing Care…

Rawlings Opticians and Hearing Care Croydon were very helpful when my sunglasses needed a new piece that had got lost from one of the side arms. They ordered in two new pieces and stuck them on with glue to ensure the same thing didn't happen again. I am very pleased with the result.

3. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad we could help Deirdre! Thank you for taking the time to leave your kind feedback.

Bewertet mit 5 von 5 Sternen

When I needed it

When I needed it, Rawlings gave me immediate appointments, careful, professional attention, analysed the problem, sent me first to my GP, then to the specialists for remedial work on my cataracts. Excellent support.

30. Juni 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for your kind review! Really appreciate the 5-stars.

Bewertet mit 5 von 5 Sternen

Macular Hole discovered

Had a full eye examination, and a Macular hole was discovered. Rawlings referred me to Moorfields (at St. Georges). Moorfields acted quickly and I had the necessary surgery. Thank you Rawlings, Peter A.

14. April 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased we could help with everything Peter and wish you the best for ongoing treatment! Thank you for the 5-stars.

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