Rawlings Opticians & Hearing Care Bewertungen 

1.659
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hear... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it whe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. auch in
  3. Audiologe
  4. Hörgeräteakustiker
  5. Optometrist

Vom Unternehmen geschrieben

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1659 Bewertungen

5 Sterne
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1 Stern

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4,9

Alle Bewertungen

(1.659)

466 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Amazing with my son

Amazing with my son, helpful, and very patient. Would defiantly recommend.

23. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

So pleased your son had a positive experience Michelle! Thank you for choosing Rawlings and leaving us 5-stars.

Bewertet mit 5 von 5 Sternen

Excellent friendly service

Excellent friendly service , on time and most importantly brilliant digitalised records of eye health

1. August 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad to hear your lovely feedback, thank you Nadine!

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, friendly service. Convenient location which also helps. Will certainly be recommending Rawlings to family and friends

30. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for the review John! Really appreciate the recommendation.

Bewertet mit 5 von 5 Sternen

Absolutely perfect

Absolutely perfect. Great service and good advice

29. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for your kind words Peter!

Bewertet mit 5 von 5 Sternen

I have been using Rawling optitions for…

I have been using Rawling optitions for close to 20 years and have only received the best possible service. Many thanks
Urszula Smith

14. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much for your support and loyalty Urzula! Really appreciate your kind feedback and 5-stars.

Bewertet mit 5 von 5 Sternen

Competent and professional

I had a slight problem with one eye and was given a next day appointment where I received a thorough check up and helpful advice. The staff were competent and professional as always.

22. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad we could help Barbara! Thank you so much for the kind feedback and 5-stars.

Bewertet mit 5 von 5 Sternen

Long term Rawlings client…

I have been served by Rawlings for many years, First in Winchester and now in Stockbridge which is a very convenient location for me. I see no reason to change. The staff are always helpful and professional.

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

That's what we like to hear, thank you so much Rosemary!

Bewertet mit 3 von 5 Sternen

Excuses for changed appointment

The optician David was great as always.
However, when an appointment is made, and confirmed by rawlings in an email almost 2 months in advance I do not expect it to be changed without asking me just 2 days prior, and to a later day in the week.
Then to blame the computer.....mmm....the computer is as good as the information keyed in.
Very poor.

15. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

So sorry to read this review as this is not the normal experience we'd hope for. If you could email more details to info@rawlingsopticians.co.uk I can look into this and hopefully get a full explanation. Once again apologies for the inconvenience this caused.

Bewertet mit 5 von 5 Sternen

A consultation conducted with complete…

A consultation conducted with complete rigour --- I believe no aspect of my eye health was omitted . Additionally, the quality of communication was excellent between Kim and myself -- at no time did I feel as if I was being spoken down to even if some aspects of my knowledge of eyes and optics were wanting

23. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you Roger! Lovely review to read as this is what we want from our appointments. I'm sure your optical knowledge was better than you give yourself credit for.

Bewertet mit 5 von 5 Sternen

Pleasant

Pleasant, friendly staff who took the time to explain what they were doing and why

24. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Unhurried and thorough appointments where everything is explained carefully is what we pride ourselves on, so this review was nice to read. Thank you William!

Bewertet mit 5 von 5 Sternen

Bill is absolutely amazing at what he…

Bill is absolutely amazing at what he does. We are thrilled with the results and the peace of mind he provides.
Customer service is beyond 5 star.
Thank you

22. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

We agree Bill is amazing! Thank you so much for the kind feedback.

Bewertet mit 5 von 5 Sternen

Excellent service

We were seen prior to a possible cataract operation for my husband. However, my husband has other eye issues and so we received detailed information on the condition of his eyes and our options and things to consider overall. The gentleman took his time to give us sufficient advice and information to enable us to make a decision.

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

We always take as much time is needed to ensure the most thorough eye examination and I'm glad you noticed this Judith! Thank you for the 5-stars.

Bewertet mit 5 von 5 Sternen

A wonderful experience with Dr Cunningham

I had a wonderful experience with Dr. Priscilla Cunningham. She was extremely professional, friendly, and conducted a very thorough examination. She took the time to answer all of my questions clearly, making me feel completely at ease. I highly recommend her to anyone looking for excellent eye care!

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you for your kind feedback for Priscilla Nilgul! Really appreciate you choosing Rawlings and leaving a 5-star review.

Bewertet mit 5 von 5 Sternen

A very pleasant atmosphere there

A very pleasant atmosphere there. All the staff very welcoming and warm. I saw Katie for my appointment, and a charming , lovely person indeed . She was very reassuring , and made the entire process calm and relaxed. Thank you Katie 😄

15. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Glad you had such a pleasurable appointment Katie! Really appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Excellent professional service and…

Excellent professional service and friendly staff. Much better than my previous optician. Not cheap but top quality so good value.

14. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

We agree on the good value Peter! Thank you so much for leaving us 5-stars.

Bewertet mit 5 von 5 Sternen

Excellent Service

I have been with Rawlings for many years, and I have never been disappointed.
The service is excellent and punctual. I have never had to wait more than 10 minutes, and the Opticians are professional and explain/discuss everything in great detail, including any next steps, with the patient.
If there is a problem, they inform the NHS within 24 hours so it can be further investigated.
The frames for new glasses or sunglasses are pretty and fit amazingly well. The longest I have ever waited for new glasses or contact lenses was about a week.

7. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Love to get positive feedback from a long-term customer Angelika! Thank you for your loyalty and the 5-star review.

Bewertet mit 5 von 5 Sternen

The staff at Hedge End

The staff at Hedge End are all very welcoming and helpful. Simon who did my eye test is always excellent. He explains everything so well. Overall, it's a pleasure to attend the store because you feel they all really care about their customers.

16. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Simon is a fantastic optometrist, so thank you for sharing Mr Brewer! Thank you for the 5-stars as well.

Bewertet mit 5 von 5 Sternen

Thorough eye test.

Have known Simon for many years and he is always thorough and professional at all his appointments.
Reception staff were businesslike.
Environment was clean and comfortable, and Simon's test equipment looked well maintained.

8. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Thank you so much Michael! Great feedback and 5-stars.

Bewertet mit 5 von 5 Sternen

Quality service and exceptional knowledge

The staff are all very friendly and clearly very knowledgeable, the reception area is clean and pleasant, the receptionist welcoming.
The contact lens and glasses appointments are very thorough, with opticians who are dedicated to client care and getting information and prescriptions absolutely correct.
Pricing: This level of service does come at a premium, appointments are at the higher end of 'competitive' and as a 'practice plan' member I do find myself annually doing the calculations to decide whether it's value for money.
Frames and lenses are equally priced towards the top end of the competitive pricing bracket, for this reason I do tend to take my prescription elsewhere to purchase glasses, staff are aware of this and this decision process is never frowned upon, there is equally no 'hard sell' by staff in store.
Due to the level of care and perceived benefits I am still happy to remain on the practice plan and remain a customer; I justify the cost as money well spent for the quality of care, attention, and service I get from the team and believe that my ongoing relationship with both the broader business and branch is worth the investment.

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

What a comprehensive review, thank you so much Ben! Lots of positive feedback and some interesting points for us to think about. We really appreciate you taking the time to leave this.

Bewertet mit 5 von 5 Sternen

Everybody in the practice was amazing

Everybody in the practice was amazing, I felt very comfortable and the test was thorough and I felt very happy with the outcome.

10. Juli 2026
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Antwort von Rawlings Opticians & Hearing Care

Great feedback, thank you so much Matt! Much appreciated.

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