DQ towel rail with electric heating element. Quick delivery. You need to pay for pre-filling to have a valid warranty. The heating element is supplied but not attached, so you need to disasse... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The fabulous item I received, at a great price cannot be faulted. Customer service, however, is horrendous. Upon my plumber arriving he said I'd got the wrong valves, so I messaged company to a... Mehr ansehen
Unternehmen hat geantwortet
We were looking for a cheap option, these weren't cheap. They are really good quality and look great. The boss wasn't happy when I suggested these Reina Arnage Stainless Steel Electric Heated Towel Ra... Mehr ansehen
Unternehmen hat geantwortet
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizkörpergeschäft
- Bäderstudio
- Geschäft für Dekoration und Inneneinrichtung
- Heizungsanlagenanbieter
- Kessel- und Heizungstechnik
Vom Unternehmen geschrieben
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Kontaktinformationen
Vereinigtes Königreich
- 01405 800180
- enquiries@radiatorworld.co.uk
- radiatorworld.co.uk
4,4
Hervorragend
1205 Bewertungen
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Radiator World
Dear Anthony,
Thank you for your wonderful review! 😊 We're so glad to hear that your order arrived promptly, was well packaged, and that the installation was a breeze.
It's great to know everything is working smoothly. If you need anything else, feel free to reach out. Thanks for choosing us!
Customer Experience Team
Lovely radiator which arrived on time.
27. Februar 2025
Antwort von Radiator World
Dear Sue,
Thank you for taking the time to leave your thoughtful review!
We strive to have ever order to our customers delivered on time, if not before so we are so glad that you have experienced this!
Thank you for choosing Radiator World and we hope that you continue to love your radiator.
Thank you again,
Customer Experience Team
Antwort von Radiator World
Dear Linda,
Thank you for taking the time to leave such a kind, and thoughtful review. We are super pleased to hear that you found our staff to be helpful during your purchasing process and that you love your end product!
Thank you for choosing Radiator World and your continued support Linda!
Customer Experience Team
Very happy with the radiator
Very happy with the radiator - good price. And fast, easy delivery
12. Februar 2025
Antwort von Radiator World
Dear Garfield,
Thank you for your fantastic review! 😊
We're thrilled to hear you're happy with your radiator and that the price and delivery met your expectations.
If you ever need anything else, we're here to help. Enjoy your new radiator!
Customer Experience Team
Electric Panel Heater
Well packaged arrived on time and safe. Heater works great with easy to use controls.
One thing that was annoying was the tapering gap between the end profile and the first vertical slat. I remedied this myself.
4. Februar 2025
Antwort von Radiator World
Dear Jeffrey,
Thank you for your review! We're glad to hear that your heater arrived safely and that you're happy with its performance and controls.
We appreciate your feedback regarding the gap and apologise for any inconvenience this caused. It's great to hear you were able to find a solution, but if you ever need any assistance, please don't hesitate to reach out.
Thanks again for your support!
Customer Experience Team
Antwort von Radiator World
Dear David,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with your stylish heater and our delivery service. Your kind words mean a lot to us!
If you ever need anything in the future, we're always here to help. Stay warm and enjoy your heater!
Customer Experience Team
Never had a problem using this company
Never had a problem using this company. They deliver very quickly and also package their products up extremely well.
12. Februar 2025
Antwort von Radiator World
Dear Neil,
Thank you so much for your fantastic review! 😊
We're thrilled to hear that you're happy with our fast delivery and careful packaging.
Your support means the world to us, and we look forward to serving you again soon!
Customer Experience Team
Order placed for infrared heater late…
Order placed for infrared heater late November. Sarah able to respond to last-minute questions to my satisfaction. The radiator arrived well packaged and was easy to assemble with the casters, so easy to move, as required. Pleased with my purchase.
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Steph,
Thank you for your review! We're glad Sarah could assist with your last-minute questions and that your infrared heater arrived safely.
It's great to hear that assembly was straightforward and that you're happy with your purchase. Enjoy the warmth! 😊
Customer Experience Team
Radiator arrived on time no fuss well…
Radiator arrived on time no fuss well packaged looks great and of course no issues with the heat once it was installed and bled.
easy to purchase would defiantly buy again.
5. Februar 2025
Antwort von Radiator World
Dear Ian,
Thank you for your fantastic review! We're glad to hear your radiator arrived on time, well-packaged, and is working perfectly.
It’s great to know the purchasing process was easy for you. We’d be happy to have you as a customer again in the future!😊
Customer Experience Team
Very good service and delivery on time
10. Februar 2025
Antwort von Radiator World
Dear Zhenzi,
Thank you for your kind review! We're delighted to hear that you were happy with our service and timely delivery.
Your support is truly appreciated, and we look forward to serving you again in the future!
Customer Experience Team
Very pleased
Very pleased with the Rad/Price/Speed of delivery.
Easy to install & looks good.
4. Februar 2025
Antwort von Radiator World
Dear Colin,
Thank you for your fantastic review!
We're thrilled to hear you’re happy with the price, speed, and how easy the installation was. Enjoy your purchase, and let us know if you ever need anything! 😊
Customer Experience Team
Excellent service from quote to…
Excellent service from quote to delivery. Reina is high quality product and good value for money. I will recommend and return again. 5*
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear AO,
Thank you for your wonderful review! We're delighted to hear you were happy with our service and the quality of your Reina product.
Your recommendation means the world to us! We look forward to welcoming you back again 😊
Customer Experience Team
Placed an order for 10 radiators they…
Placed an order for 10 radiators they all arrived undamaged without any issues at all. I would order from Radiator World again without a doubt their service is excellent.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Jessica,
Thank you for your fantastic feedback! 😊
We're delighted everything arrived in perfect condition and that you were happy with our service.
We’d love to help you again in the future, your support means a lot to us!
Customer Experience Team
Antwort von Radiator World
Dear Arbinder,
Thank you for your great review!
We're glad you found the perfect radiator and that delivery was smooth. Enjoy your purchase, and we hope to serve you again in the future!
Customer Experience Team
GOOD HEAT AND IT DOES NOT TAKE UP TO…
GOOD HEAT AND IT DOES NOT TAKE UP TO MUCH ROOM AND ECONOMICAL TO RUN
6. Februar 2025
Antwort von Radiator World
Dear Geraint,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying the heat, and it's great to know it’s both space-efficient and economical for you.
We really appreciate your feedback and are so glad our product is working well for you. If you need anything else, don't hesitate to reach out!
Customer Experience Team
I have been given a faulty radiator…
I have been given a faulty radiator that has never worked. I have been trying to get a replacement or refund for months. Each time they will ask for more information on the faulty good which is provided but then they say they now need something more. We have spent money on getting electricians out to do a full check and confirm all of the elements that are faulty and do a report on their request yet still they are not providing the refund or replacement. Each time they say once they have the required info this will be done, but as soon as we provide it, they make another excuse. I have never experienced anything like this in my life and would never buy from this company again. We were looking to buy three more radiators for more of our extension but will certainly be getting from a different company. Also customer services not willing to help at all with the matter.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Cherie,
We want to start by sincerely apologising for the experience you've had — we deeply regret how this situation unfolded, and we completely understand your frustration.
We can see from our records that your order was placed in September 2024, and you reported the issue to us in January 2025 — approximately four months later. In cases like this, where an electrical fault is reported, we are required to carry out thorough technical checks to determine whether the issue is due to a manufacturing fault or an installation issue. These checks are part of our due diligence process and are necessary, especially as the product falls under the manufacturer’s warranty.
We understand that you went to great lengths to provide all requested documentation, including reports from your appointed installer. Once all the required information was received, a replacement unit was processed and delivered within three weeks. We can only move as quickly as the information provided allows us to, but we absolutely acknowledge how frustrating this drawn-out process must have been for you.
This kind of situation is extremely rare, and we are genuinely sorry that it happened to you. We work hard to partner only with the highest-quality manufacturers to avoid issues like this, but unfortunately, problems can sometimes occur.
Please accept our heartfelt apologies once again. We are grateful for your feedback and are using it internally to review and improve our processes to ensure a smoother experience for our customers in the future.
Kind regards,
Customer Experience Team
Trust worthy company
Company delivered correct product in a timely manner
Thanks Sarah for sorting my order
29. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Hi Hannah!
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. It’s wonderful to know that we delivered the correct product on time, and I’ll be sure to pass along your thanks to Sarah for her help.
We appreciate your trust and look forward to serving you again in the future!
Customer Experience Team
All good.
Ordered my towel rail from Sarah at radiator world, the specifications gave me all the information I needed to purchase it, the radiator was delivered promptly and was packed and packaged to a very high standard. The radiator is now fitted and working and I am very happy with it. Would recommend Radiator World highly.
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear C P,
Thank you for your fantastic review! We’re so glad to hear that Sarah was able to assist you and that the towel rail met your expectations. It’s great to know the radiator was delivered promptly and was well-packaged.
We're thrilled it’s now fitted and working perfectly! Your recommendation means a lot to us. Thanks again for choosing Radiator World!
Customer Experience Team
Perfect fit.
We needed a replacement towel rail/radiator and needed a specific size. Radiator world were one of the few who could supply a suitable size.
The radiator was good value and was delivered very well packed within a few days. It was better quality than the old one and looks & works great.
4. Februar 2025
Antwort von Radiator World
Hi Richard,
Thank you so much for your positive review! We're delighted to hear that we could provide the perfect size radiator for you. It's great to know that the quality and delivery exceeded your expectations.
We appreciate your feedback and are so glad to hear it looks and works great in your space. Thanks for choosing Radiator World!
Customer Experience Team
Excellent product and does what it…
Excellent product and does what it says. Easy to control with the App
4. Februar 2025
Antwort von Radiator World
Hi Wayne,
Thank you for your wonderful review! We're delighted to hear that you're enjoying our product and finding the app easy to use.
If you ever need any assistance, feel free to reach out. Happy to have you as a valued customer!
Customer Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.