DQ towel rail with electric heating element. Quick delivery. You need to pay for pre-filling to have a valid warranty. The heating element is supplied but not attached, so you need to disasse... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The fabulous item I received, at a great price cannot be faulted. Customer service, however, is horrendous. Upon my plumber arriving he said I'd got the wrong valves, so I messaged company to a... Mehr ansehen
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We were looking for a cheap option, these weren't cheap. They are really good quality and look great. The boss wasn't happy when I suggested these Reina Arnage Stainless Steel Electric Heated Towel Ra... Mehr ansehen
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Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizkörpergeschäft
- Bäderstudio
- Geschäft für Dekoration und Inneneinrichtung
- Heizungsanlagenanbieter
- Kessel- und Heizungstechnik
Vom Unternehmen geschrieben
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Kontaktinformationen
Vereinigtes Königreich
- 01405 800180
- enquiries@radiatorworld.co.uk
- radiatorworld.co.uk
4,4
Hervorragend
1205 Bewertungen
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just what I wanted
Easy to order and pay for this product which was just what I was looking for. Arrived quickly and well packaged.
24. April 2025
Antwort von Radiator World
Dear Sarah,
Thank you so much for your kind review! We're thrilled to hear the product was exactly what you were looking for and that the ordering process was smooth.
It's great to know it arrived quickly and safely - your satisfaction means everything to us! If you ever need anything else, we’re always here to help. 😊
Kind regards,
Customer Experience Team
Bought few rads
They picked the phone in seconds.
Really reasonable price.
Spoke to a lady called SARAH she was extremely pleasant and very professional and quite funny.
She didn't sound like a robot
I wish if every sales executive was the same as her.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Roman,
Thank you so much for your kind words and for taking the time to leave us such a glowing 5-star review! We're thrilled to hear you had a great experience with us and that Sarah made such a positive impression — she’ll be over the moon to hear your lovely feedback!
We’re really proud of our team for being both professional and personable (with a bit of humor thrown in too!), and it means a lot to know that came through in your interaction.
If you ever need anything else — or just fancy another friendly chat — we’re only a phone call away!
Warm regards,
Customer Experience Team
Antwort von Radiator World
Dear David,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your radiator arrived quickly and in perfect condition.
It means a lot to us that you noticed both the speed and care we put into our deliveries. We're also really pleased that you’re happy with how the radiator looks – we always aim to offer products that not only perform well but look great too.
Your support is truly appreciated, and we’re here if you ever need anything in the future!
Customer Experience Team
Recent Issue Fully Resolved
We had an issue in December with regard to an electric radiator from Radiator World.
I am pleased to say that it has now been fully resolved and the staff there have been, not only very apologetic, but eager to ensure we were happy with the outcome.
Communication from them on this resolution has been very good too.
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear David,
Thank you so much for your kind review. We're really pleased to hear that the issue was fully resolved and that our team at Radiator World took good care of you. Providing excellent service and making sure our customers are happy is always our top priority, so it's great to know our efforts made a difference.
We truly appreciate your patience and understanding throughout the process, and we’re delighted everything worked out in the end. If there’s anything you need in the future, please don’t hesitate to reach out.
Warm regards,
Customer Experience Team
Always helpful with any problems and…
Always helpful with any problems and concerns. Very good customer service and lovely towel rails. Good price
11. April 2025
Antwort von Radiator World
Dear Lisa,
Thank you so much for your lovely feedback! We're delighted to hear that you've been happy with both our service and our towel rails. It means a lot to know you’ve found us helpful and responsive, and that our prices and products have met your expectations.
Your support is truly appreciated, and we’re always here if you need anything in the future.
Best wishes,
Customer Experience Team
The radiator is warking so well
11. April 2025
Antwort von Radiator World
Dear PunuSubba,
Thank you for your kind words! We’re so pleased to hear the radiator is working well and that you’re happy with it.
If you ever need any help or have questions in the future, don’t hesitate to get in touch — we’re always here to help.
Warm regards,
Customer Experience Team
hopeless what's tthe point
11. April 2025
Antwort von Radiator World
Dear G Davis,
Thank you for leaving your review, and we’re truly sorry to hear that you felt hopeless during your experience with Radiator World. That’s never the kind of feeling we want any of our customers to have.
We’ve looked into our systems, where we keep a detailed log of all customer concerns and communications, but unfortunately, we haven’t been able to find any record of an issue or contact from you. It’s possible something may have been missed, and if that’s the case, we sincerely apologise.
We’d really appreciate the opportunity to understand more about what happened and see how we can help make things right. If you could kindly email us at enquiries@radiatorworld.co.uk, a member of our customer experience team will be ready and happy to assist you further.
Thank you once again, and we hope to hear from you soon.
Warm regards,
Customer Experience Team
Great customer service
I needed some guidance on which element and thermostat to choose for my towel rail the 2 employees couldn’t have been more helpful. If only all companies had the same attitude.
The product was also excellent and delivery in 2 days. Can’t ask for more.
11. April 2025
Antwort von Radiator World
Dear Malcolm,
Thank you so much for your fantastic feedback! It’s wonderful to hear that our team were able to give you the guidance you needed when choosing the right element and thermostat for your towel rail. We know how important it is to get the right setup, and we're so glad we could help make the process easy for you.
Your kind words about our customer service really mean a lot — we truly believe that friendly, helpful support should be the standard, not the exception. And we're thrilled to hear your product arrived so quickly and met your expectations.
Thanks again for taking the time to share your experience. If you ever need anything else, we’re just a call or message away!
Warmest regards,
Customer Experience Team
Antwort von Radiator World
Dear Keith,
Thank you for your great feedback! We're so pleased to hear that your order arrived quickly, in perfect condition, and at a price you were happy with. That’s exactly the kind of experience we aim to deliver every time.
We really appreciate your support and look forward to helping you again in the future!
Best regards,
Customer Experience Team
Beautiful rediators
Beautiful rediators, replaced for our entire house for a good price.
The online Check-out process is a bit painful, and it doesn't say if you missed filling in any fileds but after a few trials it worked and it is worth it for a good product.
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Sofie,
Thank you so much for your kind 5-star review! We're thrilled to hear that you're happy with your new radiators and found them to be a great value for your home.
We truly appreciate your feedback about the online checkout experience — we're sorry for any inconvenience caused and will be reviewing this closely to make it smoother and more intuitive for future customers.
Your patience and understanding mean a lot to us, and we're so glad to know the product met your expectations in the end. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Customer Experience Team
Fantastic company
Fantastic company, I am more than happy with the service from this company. Great service from the start, delivery on time and high level of professionalism. Big thanks to Sarah for all the help.
Highly recommended.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Lm,
Thank you so much for your wonderful review – it truly means a lot to us!
We’re absolutely delighted to hear that you had such a positive experience from start to finish. Providing great service and timely delivery is something we really care about, so it’s fantastic to know we hit the mark for you.
A special thank you from Sarah as well – she was so pleased to be mentioned and loved being able to assist you throughout the process!
Your recommendation is the highest compliment we could receive. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Warmest regards,
Customer Experience Team
Thank you Sarah and team
Thank you Sarah and team. We were delighted with our radiator which is performing beautifully in our shower room. No more wet towels! Great price and super swift delivery. Highly recommend.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Cherry,
Thank you so much for your kind words! We're thrilled to hear that you're loving your new radiator — especially that it's keeping those towels dry and toasty in the shower room!
It’s always a pleasure to know our products are making a real difference in our customers' homes. We’re also so glad you were happy with the price and delivery speed — we work hard to make the whole experience as smooth and satisfying as possible.
Sarah and the whole team really appreciate the shoutout — it means a lot. Thanks again for the recommendation!
Warm wishes,
Customer Experience Team
Absolutely brilliant service again
Absolutely brilliant service again - two beautiful radiators delivered within 24 hours of ordering. Fantastic - thank I you so much.
19. März 2025
Antwort von Radiator World
Dear THUT,
Thank you so much for your fantastic review! 😊 We're thrilled to hear you're happy with your beautiful new radiators and our speedy service, again!
Enjoy the warmth, and let us know if you ever need anything else!
Thank you for your continuous support!
Customer Experience Team
This is my third order with Radiator…
This is my third order with Radiator world - product quality is great and all my orders were dispatched very quickly. Could not be happier with my experience =)
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Maria,
Thank you for your fantastic review! We're thrilled to hear that you've placed your third order with Radiator World and that you're happy with both the product quality and our speedy dispatch. Your kind words mean a lot to us, and we truly appreciate your continued support.
If you ever need anything, we're always here to help. Looking forward to serving you again in the future!
Best regards,
Customer Experience team
Antwort von Radiator World
Dear Mrs C,
Thank you for your great review! 😊
We're thrilled to hear you were happy with the fast delivery and our product. Enjoy your new radiator!
Customer Experience Team
My new radiator is fabulous
My new radiator is fabulous. So pleased with it. Less good experience with delivery but that was not the fault of Radiator World. Will definitely be ordering from them again.
19. März 2025
Antwort von Radiator World
Dear Sally,
Thank you for your fantastic review! 😊 We're so glad to hear you're loving your new radiator.
Sorry to hear about the delivery issues, but we really appreciate your understanding. We look forward to serving you again in the future!
Customer Experience Team
Absolutely fab service for the second…
Absolutely fab service for the second time delivery could be a bit better but that ain’t on radiator world delivery guy rang the bell waited a few seconds & left didn’t give us chance to reply to the bell but rest of service 5 star
12. März 2025
Antwort von Radiator World
Dear Sheila,
Thank you for your fantastic 5-star review! We're delighted to hear that you've had a great experience with us for the second time.
We appreciate your feedback regarding the delivery, and we're sorry for any inconvenience caused. We'll be sure to pass this along to our delivery partners to help improve the experience.
If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again!
Customer Experience Team
Quality Distributor
Very good price, rapid delivery and the product was well packaged so no damage in transit
27. Februar 2025
Antwort von Radiator World
Dear Bob,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with the price, delivery, and packaging.
We always aim to provide the best service, and your review truly means a lot to us.
We look forward to serving you again soon!
Customer Experience Team
Delivered quickly
Delivered quickly, excellent radiator at a great price, recommended!
28. Februar 2025
Antwort von Radiator World
Dear David,
Thank you so much for your fantastic review! We're thrilled to hear you're happy with the radiator, its price, and our speedy delivery.
Your recommendation means a lot to us. If you need anything else, please don’t hesitate to reach out.
Enjoy your new radiator! 😊
Customer Experience Team
Wide choice
Wide choice, efficient, quick, good value. Website a bit jumpy, needs tweaking.
28. Februar 2025
Antwort von Radiator World
Dear Colin,
Thank you for your feedback and your 5-star review! 😊 We're glad to hear you appreciated our wide choice, efficiency, and value.
We also really appreciate you highlighting the issue with our website. We've passed your comments on to our web team, and they're working on it.
Thanks for bringing this to our attention and helping us improve! If you need anything else, just let us know.
Customer Experience Team
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