DQ towel rail with electric heating element. Quick delivery. You need to pay for pre-filling to have a valid warranty. The heating element is supplied but not attached, so you need to disasse... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The fabulous item I received, at a great price cannot be faulted. Customer service, however, is horrendous. Upon my plumber arriving he said I'd got the wrong valves, so I messaged company to a... Mehr ansehen
Unternehmen hat geantwortet
We were looking for a cheap option, these weren't cheap. They are really good quality and look great. The boss wasn't happy when I suggested these Reina Arnage Stainless Steel Electric Heated Towel Ra... Mehr ansehen
Unternehmen hat geantwortet
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizkörpergeschäft
- Bäderstudio
- Geschäft für Dekoration und Inneneinrichtung
- Heizungsanlagenanbieter
- Kessel- und Heizungstechnik
Vom Unternehmen geschrieben
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Kontaktinformationen
Vereinigtes Königreich
- 01405 800180
- enquiries@radiatorworld.co.uk
- radiatorworld.co.uk
4,4
Hervorragend
1205 Bewertungen
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A good experience
Website is easy to navigate. Found the item I wanted (heated towel rail) quickly and it was delivered on schedule. Thank you to Sarah in procurement for following up to check all was OK. Overall an excellent experience.
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Kevin,
Thank you so much for your wonderful review! We're delighted to hear that you found our website easy to navigate and that your heated towel rail arrived on schedule. It’s great to know that Sarah was able to follow up and ensure everything met your expectations — we'll be sure to pass along your kind words to her.
Your feedback means a lot to us, and we're so pleased you had an excellent experience. If there's anything else we can help with in the future, please don't hesitate to reach out.
Warm regards,
Customer Experience Team
Radiator Order
Sarah of Procurement helped us enormously with our order and the receipt of a VAT invoice, we would have no hesitation in recommending this company.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Amanda,
Thank you for taking the time to share your experience.
We're so pleased to hear that Sarah was able to assist you so effectively with your order and VAT invoice. Delivering smooth, efficient service is something we take great pride in, and it's wonderful to know we met your expectations.
Your recommendation means a great deal to us, thank you again for your support!
Kind regards,
Customer Experience Team
Excellent customer service from Sarah…
Excellent customer service from Sarah and top quality product.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Graham,
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with the product and that Sarah was able to provide the excellent service we always strive for. We’ll be sure to pass along your lovely feedback to her – it will make her day!
Thanks again for choosing us. We truly appreciate your support and hope you enjoy your purchase for many years to come.
Best wishes,
Customer Experience Team
Fabulous!
The radiators are fabulous. Delivered on time, well packaged and they are beautiful! We forgot to order feet for one of our radiators and after a conversation with our plumber we put in an order - the feet arrived the next day - just superb service! The communication was great and we would thoroughly recommend this company.
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Serena,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you're pleased with your radiators and that everything arrived on time and in perfect condition. It’s great to know that the beauty of the radiators matched your expectations and that our prompt delivery of the feet helped things along smoothly, especially after your chat with the plumber!
We truly appreciate your kind words about our service and communication. Feedback like yours means the world to our team, and it’s fantastic to know you’d recommend us.
Thank you again for choosing us – it was a pleasure to serve you!
Warm regards,
Customer Experience Team
Customer Service?? What's that?
Not a good experience. There's plenty of choice so buy elsewhere!
Goods were fine but miss your 14 day returns deadline and there is no grace.....apparently its 'the law' (RW - who do you think your customers are??)
Having spent £1700+ I wanted to return 1no. radiator. Yes, I was a few days late, ticked the box and everything else...but no chance.
To anybody wondering whether to buy from this company, I advise you go elsewhere - there plenty of companies out there selling the same goods.
If RW read this review, remember its only your customer service that sets you apart....and this time you didn't show up well at all!
9. Juni 2025
Bewertung ohne vorherige Einladung
Would recommend
Would recommend . Love the radiator and it arrived quickly . Sarah in customer service, was very helpful, polite and efficient. Great experience.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Yvonne,
Thank you so much for your wonderful 5-star review! We're thrilled to hear you love your radiator and that it arrived quickly.
We’ll be sure to pass your kind words on to Sarah, she’ll be delighted to know she made a positive impact.
Thanks again for choosing us, and we look forward to serving you again in the future!
Customer Experience Team
Quick and easy to order and arrived on…Bathroom radiator
Quick and easy to order and arrived on stated time wonderful service from start to finish 🙃
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Vivana,
Thank you so much for your kind words and 5-star review! 😊 We're delighted to hear that everything went smoothly and your order arrived right on time.
Providing great service from start to finish is exactly what we aim for, so it's wonderful to know we delivered that for you.
We truly appreciate your support and look forward to serving you again!
Customer Experience Team
Very friendly and professional…
Very friendly and professional communications with the customer services team and super-fast next day delivery.
29. Mai 2025
Antwort von Radiator World
Dear Anthony,
Thank you so much for your kind words and fantastic 5-star review! We’re delighted to hear you had such a positive experience with our customer service team and that your order arrived promptly the next day.
Providing excellent service and fast delivery is something we take great pride in, and it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Customer Experience Team
Antwort von Radiator World
Dear Anthony,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you’re happy with our customer service and products.
Providing quality at a fair price is something we take great pride in, and it’s wonderful to know it’s appreciated. We truly value your support and look forward to serving you again soon!
Customer Experience Team
Excellent customer service…
Sarah the lady that answered my phone call was very helpful, knowledgeable and listened to what I had to say. She solved my issues leading to me ordering some radiators. These arrived very quickly and without damage ready to be plumbed in.
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Patti,
Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that Sarah was able to assist you so effectively. Providing knowledgeable, attentive, and solution-focused service is exactly what we strive for, and it’s wonderful to know she delivered on that.
We’re also pleased to hear that your radiators arrived promptly and in perfect condition - ready for installation. Your satisfaction means a great deal to us, and your feedback is truly appreciated by the entire team.
Should you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Warm regards,
Customer Experience Team
Excellent service
Excellent service from first ordered to delivery informed of progress throughout
4. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Robert,
Thank you for your wonderful feedback! We're thrilled to hear that your experience with us - from placing your order through to delivery - was smooth and well-communicated throughout.
Keeping our customers informed at every stage is something we take pride in, and it's fantastic to know that it made a difference for you.
We truly appreciate your support and look forward to assisting you again in the future if needed.
Warmest regards,
Customer Experience Team
Excellent service
Very efficient. Also extremely helpful when I inadvertently ordered the wrong size.
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Moira,
Thank you so much for your kind words and 5-star review! We're thrilled to hear you found our service efficient and helpful — especially when it came to resolving your order issue.
We're always here to make things right and ensure your experience with Radiator World is smooth and hassle-free.
We truly appreciate your support and look forward to serving you again!
Best regards,
Customer Experience Team
Top notch
Sarah made it stress free, well packaged, just what we ordered, will definitely use again.
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear John,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Sarah was able to make the process stress-free and that everything arrived well-packaged and just as you ordered. It’s always a pleasure to know we’ve met your expectations.
We look forward to serving you again in the future and appreciate your continued trust in Radiator World.
Best regards,
Customer Experience Team
Reina Avola towel Radiator
I received the Reina Avola towel radiator next day, which was a very good result. Sarah at Radiator World had provided excellent logistics to ensure the prompt delivery. The towel radiator was not damaged in transit due to a robust local packaging and a heavy duty cardboard box. The paint finish is well finished in a gloss white paint finish. The thermal performance has not yet been determined as it is only just about to be fitted to the cloakroom wall.
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear David,
Thank you for taking the time to leave such a thoughtful and detailed 5-star review. We're delighted to hear that your Reina Avola towel radiator arrived promptly and in excellent condition.
It's great to know that Sarah was able to coordinate the logistics efficiently to ensure next-day delivery—she’ll be pleased to receive your kind recognition.
We’re also pleased to hear the packaging met expectations and that the radiator’s gloss white finish has impressed. We hope the installation goes smoothly, and we look forward to hearing your thoughts on its thermal performance once it’s up and running.
Should you need any further assistance, please don’t hesitate to get in touch.
Best regards,
Customer Experience Team
Very helpful and good advice
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Ric,
Thank you so much for your 5-star review and kind words. We're truly pleased to hear that you found our service helpful and our advice valuable.
At Radiator World, we are committed to providing expert guidance and outstanding customer service, and it's always rewarding to know our efforts are appreciated.
If you ever need further assistance or have any questions in the future, please don’t hesitate to get in touch. We’re always here to help.
Warm regards,
Customer Experience Team
order turnaround and quality of product…
order turnaround and quality of product - thank you Sarah
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Cheryl,
Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with the turnaround time and the quality of your order.
Your kind words truly mean a lot to us. Sarah will be especially happy to know she made a positive impression.
We look forward to serving you again soon!
Warm regards,
Customer Experience Team
Warning AVOID!
Warning! Don't buy from this company, there are plenty of others out there that will deliver what you paid for. Two £100 thermostatic elements were not delivered with my other items and despite making contact with this company on multiple occasions, they just blanked me. One response to say 'we delivered the items', which they didn't and couldn't evidence that they did, and then the ignore tactic from them. So I'll take my money on the house renovation elsewhere and I suggest you do to. Not worth the agro and not worth the time spent trying to prove that the items you ordered where never in the tiny bag then couldn't possibly have contained two very long thermostatic elements! Terrible customer service and terrible experience. AVOID!
29. April 2025
Bewertung ohne vorherige Einladung
Fantastic service from Sarah and the…
Fantastic service from Sarah and the team at Radiator World. Will be using again in the future as many more radiators are required for our house renovation!
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von Radiator World
Dear Anthony,
Thank you so much for your wonderful review! We’re thrilled to hear that Sarah and the team at Radiator World provided you with fantastic service.
It’s great to know that you’ll be returning for your future radiator needs during your house renovation.
We truly appreciate your trust in us and look forward to assisting you again soon!
Best of luck with the renovation!
Customer Experience Team
Quick delivery, would use Radiator World again.
Ordered x5 Radiators and relevant vales on a Monday. Received my order palletised on a Thursday.
Best price I could find online. Really happy with service and would use them again.
No complaints.
24. April 2025
Antwort von Radiator World
Dear Chris,
Thank you so much for your fantastic review! We're thrilled to hear your order arrived quickly and safely, and even more delighted to know you were happy with both the service and the price. 😊
It means a lot to us that you’d choose Radiator World again — we truly appreciate your support and look forward to helping you with any future heating needs.
Thank you again for your kind words!
Warm regards,
Customer Experience team
Great radiators ,fast delivery
Great radiators ,fast delivery and well packed, a better bracket for the fixing would be nice ( locating holes awkward) but has no bearings on the style and use of radiators.
25. Februar 2025
Antwort von Radiator World
Dear Mr Collins,
Thank you so much for your kind words and 5-star review! We're delighted to hear that you're happy with the radiators, the fast delivery, and the careful packaging. 😊
We really appreciate your feedback regarding the bracket fixings — that's very helpful and something we'll certainly take into consideration as we continuously look to improve. It's great to know it didn’t take away from your overall satisfaction with the style and performance of the radiators.
Thanks again for your support — we truly value your custom!
Warm regards,
Customer Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.