Pet Flaps UK Bewertungen 304

Great service from Pet Flaps UK. Everyone we spoke to was polite and helpful. Josh, who completed the install, was very friendly and professional. Overall I highly recommend Pet Flaps UK.

I recommend this company wholeheartedly. It delivers a quality service from beginning to end.

I was unsure about measuring and had no idea which flap to choose. I rang the company and immediately got a knowledgable, reassuring and helpful person who talked me through it all.

After this, the installer came out and surveyed the window replacement so I didn't have to be concerned about whether it would fit or not. You know how it is...you measure really carefully but because it is expensive, you don't know exactly where you should measure to in a double glazed unit.

Then the flap was sent and the installer rang to check that it was here before arranging to visit for the installation. It's those little extra organisational details that make a difference.

When the installer came, he was amazing. He is skilled in double glazing units and not only fit the new panel with no mess at all but he adjusted the door for me (it has always been a problem). Then, seeing that I was going to struggle with the spare glass panel, he carried it to its new home.

Thanks to Tony's advice too, I managed to get the microchip working before the cat flap was in place. It has all be effortless and Mittens is using it happily.

I am sure this isn't the cheapest company you could find but, because the service is delivered by experts who go above and beyond, it is worth every penny.

The people were great. Everyone was so helpful and accommodating. They did a wonderful job and I'm so pleased with the result.

Jimmy was extremely helpful with installing our pet flap for our two Ragdolls. As soon as the item was delivered, he was at our home within two hours and the whole process took under 30 mins. We are impressed with his communication, installation and friendliness. I would highly recommend.

Cannot praise this company too highly. Friendly and efficient all the way through with the superb Ranger dog flap fitted on time and with minimum disturbance. Kira, my toy poodle, soon got the hang of it - once a few treats were used to lure him through.
And thank you John for always answering the phone!
Not a single ...''Please leave a message......." Great service and attention to detail.
Daphne Vickers. Chichester.

Right from the very beginning Pet Flaps have been very helpful, considerate and timely with responses and documents.
Tony the fitter turned up exactly to time, surveyed the area and job and then explained to me how he was going to complete the job of removing the glass, cutting the new panel by the van outside and even saying that he would come in through the side gate as not to interrupt anything in the house. Very quick, quiet and clean completed job, no fuss or mess!!
Thank you Tony and Pet Flaps!!

Regards

Gary Hickland

The fitter was friendly and helpful. Made an excellent job of fitting the cat door. Took the time to show me how use it and it looks good too.
I would definitely recommend this company

Russell has done a wonderful job installing a cat flap into a double glazed French door. Fantastic job completed quickly and to an excellent standard. Very happy! Petflaps were cheaper than competitors and the service and communication from start to finish was fantastic. I would use go straight to them if I needed another cat flap.

What a pleasure to do business with a company that pays attention to detail, and provides all necessary information and guidance. PetFlaps have done a superb job in fitting a Pet Door to my double-glazed patio door. A special mention to Russell the fitter who fitted the custom-made glass complete with pet door in an amazing display of skill and knowledge. Simply an excellent job all round and deservedly highly recommended.

I am completely happy with the catflap recently installed. I had called several local companies but as soon as i told them i had a composite door with mouldings at the bottom,they all refused, telling me it wasnt possible.
Communication from the company was great and the guy that fitted it was very professional.
Yes, it does cost a bit more than local companies would have charged for a 'normal' door, but i'll be saving money on heating bills as i wont need to leave my door open.
My only criticism, was that it took a few weeks before the work was completed, but they did call and explain that my location was quite far out, so needed to arrange the fitters diary etc. They were very fair and offered refund on deposit if i wanted. Im glad i waited though

Replied quickly and politely to any question I had. Didn't have to wait too long for a installation date, in fact I got it earlier than the previous date when they had some extra time. The Installation was quick, noisy but that was expected. Very polite, good customer service :) highly recommend.

Rob was the installer for my cat flap. Such a nice guy and did a great job.

Comms with the admin side was good, all arranged & installed within 3 weeks.

Highly recommended.

The whole process was simple quick and easy. Terry the installer did a great job, let me know when he was coming and arrived on time and was courteous and friendly and his work was spot on and he tidied up afterwards.
Great products and easy company to work with.

I’m extremely disappointed with this company’s service. I paid the deposit over 6.5 weeks ago and there’s still no confirmed installation date in sight.

I understand that delays can happen, but after this much time with no installation date or resolution, it feels completely unacceptable. I would strongly advise others to look elsewhere if you need reliable and timely service.

Great service from initial enquiry to speedy efficient installation by Tony. now cat training ha ha.

Great customer service and great job well done.👏

Once again I can't praise this company enough, had Josh out today to re adjust my catflap and what a great job he did, the staff are very friendly and very helpful, I will always use this company highly recommend them

Brilliant service from start to finish! There was always someone in hand to answer our questions and the installer was excellent resulting in a really lovely cat flap! Thank you Pet Flaps UK!

A professional service I am very happy with fitting and would recommend them
They also managed to fit me in at short notice as I was desperate having just moved into a new property.