Parkmaven Bewertungen 

Absolutely disgraceful customer service, accidently ended up mixing up the numbers on our new cars numberplate and paid the toll for my session(£1.00), received a £100 fine saying I had not paid when I had, contested it and they rejected it saying "Even though the car you paid for (the wrong numberplate) did not enter the car parking space you still owe us £20 for the inconvenience" So technically I did pay, my car went in and out of the space and the numberplate i put did not, so on the books its not cost them Absolutely anything they still wanted money. Not open to any agreement, very hard to get in contact with if at all. Rubbish robbing dogs.

would rate it nil if i could, ate at the preston brook beefeater, put my car reg in machine off a photo of car on my mobile so i know i put right reg, few weeks letter with a fine, sent screenshot bank for beefeater meal and reward point statement,got email saying received, then second reminder to pay fine, sent it recorded delivery next, spoke beefeater staff we go their a lot. they are not interested, staff admin machine not working all the time we have seen them write regs down and run to premier inn hotel on site and enter on their machine so they could of put wrong reg in, a few people have been in with paking fine letters, hell will freeze over before i pay the fine,still waiting for their reply to letter in post

I always use this car park and I received a parking fine, though I paid and also thought this car park has got expensive.
Received a parking fine, because I took 3 minutes and 87 seconds to leave since paying. I had my three year old with me so does that mean I have to walk to my car securely click my child in and leave under a minute or I get fined? What a joke!
Can’t believe how many reviews there are for parking fines. Not going to use this car park anymore.

Double dipping issue

Visisted car park evening 16th december and separately morning 17th - they charged me for being there the whole time!

I have parked and entered the correct registration number and paid, I have received notification that payment has been received, later I have received a letter from the same company that I have to pay a fin because the car did not registered in their system.
I have appealed and after the appeal they ask now for £20. But why?

Parked at beefeater Heaton park Manchester the registration thing was not working properly the staff set it needed buses changing 2 weeks later I got a lerer a parking fine saying pay 100 pounds or 60 pounds if prayed in 28 days so I went to pay 60 pounds you could only pay online by a link so when I went online the only payment was to pay £100.00 pounds it's a con job making money off car drivers

Got a PCN for driving through a car park. Didn't even park

Extortionate penalty for short time in car park.

Trust pilot please have a no star rating added as some services don't deserve any stars. I received and appealed a parking charge notice,following entry and exit within 5 minutes following no parking spaces. I therefore parked in another multistorey car park and have evidence of receipts of date and time. I surely couldn't be parked in two car parks at the same time can I ? Fraudulent issue of timing of entry and exit was documented on the notice. These scammers are getting so desperate to make money they harass public with unfounded parking charges. Please be made aware.

Rate this at 0. I parked at Astle Retail Car Park and paid the fine until 2:30am but left at 1am. Received a fine and as many said before the appeal link does not work. It says cannot find ticket when I put in the reference number for appeal but yet when I put the same reference number in to pay it can find it. I have filled out the contact forms with no reply. Has anyone know how to deal with this. I am not paying this. How is it so many person is affected by this company but nothing is done?

Parked in one of their carparks and paid, specifying my reg number. Later received a fine, but the ANPR had got one of the letters wrong (thought letter was I when the correct letter is L). It was almost impossible to appeal and took forever to get a response. Eventually they responded saying it was my fault and that I had put in the numberplate incorrectly, which I hadn't. I eventually got them to acknowledge it was their error not mine, and remove the charge, but it was a long and painful process. Good luck if you do get an incorrect charge from them!

Incompetent and useless. Claim you’ve overstayed your parking but can’t prove it. Pathetic efforts, better luck next time losers

If I could give 0 stars I would. Absolutely shocking company, paid my parking at the Cornmill SC, got a letter saying unpaid parking a couple weeks later. I disputed the letter, showing evidence of payment and times arriving AND leaving, however it was declined. Tried contacting them; no phone number whatsoever. I tried to contact through email, however they replied to me AFTER the payment was due. They lowered the charge to £20 for my ‘efforts’ to show proof, however I didn’t owe a penny. Now battling against DCBL and legal action. Stay away from this appalling parking company, the reviews on this page are enough to show how fraudulent these people really are.

The building I live in is connected to a Parkmaven car park which is the only place I can park near me! I have received a fine every day for over a year. I continue to email them to ask for a permit which needless to say, no one replies to… I have received multiple debt collection letters on top of this because they think it is appropriate to threaten people into paying rather than have good customer service. I worry every time I enter my home and when I open the mailbox. This company is horrible and they make it impossible to contact them. Avoid at all costs!!!

On 12th November 2025 I went to Virgin Active as normal - entered my registration number and pressed return but the system seemed to freeze. I have since received a parking charge. I appealed and sent a print out from VA showing that I was in the gym that morning. I received a patronising letter offering a good will gesture reducing the charge to £20. There is no way of knowing that the system has not registered my car and no access to parking staff on site. On another occasion, I registered my car once at Virgin Active in the morning then later that morning at Oxygen. Both free parking for 4 hours - for some reason I checked before I left and was due to be charged £4.50. No staff on duty in the Lowry to speak to. This is an outrageous service. Beware!!!!

Unethical business model and response. I agree with everything written by others too.

Parked for 38 minutes in a dedicated charging bay and charged my car at 97p/kW and still received a £100 fine.

These people need investigating and so do Whitbread group for allowing them to unlawfully extort money from innocent people.

Absolute scumbag company - avoid at all costs

Parkmaven operate the car park at my place of work. Along with their exorbitant fees they also are doing everything they can to make sure customers pay more than they should be paying vie their terrible, scummy app.

For example; their 'yourparkingspace' app now intentionally leaves discount codes not applied by default (which they used to be), hides optional SMS charges intentionally (they used to pop up as an optional extra, now they are hidden in a menu and enabled by default) and the app makes sure to sign you out of your account every so often and conveniently when you log back in all the of the optional notifications are re-enabled along with their associated additional costs.

If you can avoid using this company (which I unfortunately cannot) you should at all costs. Don't give these scumbags any money.

Their auto registration recording system (ANPR) was broken and I had to enter the details of my visit manually - and then pay.

Many, many others had the same problem that day - the queue to pay was long and frustration widespread.

Despite this, these money-sucking leaches sent a penalty charge notice. I shall contest it, of course - not least because I have the evidence of payment on my card statement.

I can only conclude that this attempt to extort £100 is vexatious, if not downright fraudulent, as they must be aware that there was an issue with the ANPR system and payments that day!

Thieving shysters making money off people in the most disgraceful way possible. Sent me a letter which arrived 14 days after the event (where I put the wrong reg in and paid) which waived the right to appeal. They should be banned from their barely legal practices.

I received a parking charge 16 days after the letter was issued. It states that the fee must be paid within 14 days or there is a penalty. No response from ParkMaven. What should be my next course of action ?