Parkmaven Bewertungen 

I received a car park ticket from theese people for our car Reg starting with CR but in fact the photo on the parking ticket clearly shows Car Reg starting with C H not our car but they managed to get intouch with dvla and get our details and send us a ticket, you can't phone them so have to go through the slow process of disputing the fine although it's not mine to dispute, that can take up to 28 days also lodged a complaint with them and dvla for breaching my data protection

Awful parking services.
Despite proof of payment they wanted to charge me £100 parking error. Even the only required to pay £20 under BPA code. Thankfully, this was overturned by the landowners Holiday Inn. Money grabbing.

I really needed to tell all, avoid these PARKMAVEN managed car parks by these idiots don't do it ever!!!! I booked a half hour slot at an underground car park to drop my son off near Euston... I was exiting when I had to wait for a lady pulling her suitcase up the ramp this took me over the time slot. I appealed but was turned down by a completely idiotic response. This is the kind of thing which shows there is no common sense anymore. Complete and utter brainless types that work for these companies, you are hateful and hope one day Karma catches up with you. your time will come.

After parking at an old hotel car park for 10 mins to enquire of the hotel, that was now being used for housing people, not sure who. I left quickly and was then charged with £60 for stopping to ask a question. Things are becoming intolerable with no humane allowances made.

Paid in full in March - now have County court order for payment, have been in contact with DCB legal and responded to every letter - What the F... do you expect me to do ??????????

I recentley parked in a Parkmaven controlled car park and paid the appropiate fee.Few weeks later i received a fine of £100.In haste i paid the reduced layment of £60 but after investigating myy bank statement i realised that i had actually paid the fee.After numerous emails and the evidence included that i had paid i have hesrd nothing.These leeches should be taken to task by the local Council who have let them take control of our parking in Halifax.Its disgusting them demanding and taking money by false pretences.

I received a Parking Charge from ParkMaven after a recent stay at The Queen at Chester Hotel despite paying via the machine on arrival.

I've appealed the Charge via ParkMaven's website and by e-mail. After chasing them, I received acknowledgement of my Appeal, but no decision. They're on a loser - I have proof of payment.

Imagine my surprise (NOT!) when I received a 'Reminder' 2 weeks after the first 'Notice to Keeper' arrived.

I've sent a strongly worded email threatening them with legal action if my appeal isn't upheld.

TERRIBLE, TERRIBLE Company!

if i could rate -100 i would - i parked on a Sunday, put my VRN into their system - paid £3 for parking and got a fine for not paying. I appealed this against them and they rejected as a bank statement was not enough and doesn't show it matching to the VRN - my question is, how can their system bring up my car, charge me £3 and then get a fine for not paying. Like surely if its gone through on my banking on that day it is paid?!! Ive decided to take legal action with these Bell*nds. theres too many people getting scammed

Our company makes deliveries all over the UK to shop fitters and construction companies refurbing shops and gyms. We have been fined for a delivery to Parkmaven operated site at the Willows Shopping centre, when delivering. Appealed to POPLA. TOTAL WASTE OF TIME. It took POPLA 2 months for a decision and then we were charged the full amount of £100. So made a lose on the delivery.
We must be doing something wrong having to pay somebody else to make a delivery.

I have sent four emails with proof of payment (bank statement) showing that I paid for parking on the relevant date, but no one has responded. My reference number is NEW303563139013.

There are only three days left to pay the reduced fine, but I do not want to pay it because I already paid the parking fee. It seems there was a system error, and now I am being asked to pay £60 for something I have already paid for.

I have provided clear evidence, yet no one answers the phone or emails. I have been dealing with this for a week and it’s very stressful. Please, someone from the company, contact me and resolve this issue.

Thank you.

I genuinely believe this company use dishonest tactics to profit. I recently parked in one of the sites they cover, paid the required amount but then received a fine through the post.
No way to contact them other than a phone number with automated services. The only option provided is to provide your bank and card details. I ended up contacting the management team of the shopping centre I had parked at. They apologised profusely and admitted to numerous complaints of the same nature. Fortunately my fine was quashed. If anyone reads this, do not pay your fine. Question it first via the unfortunate team who have required the services of parkmaven. I hate to think how many people have just paid the fine rather than question the validty of it. Which is how they will make a lot of money.

Apparently my fine was due to an alleged "glitch in the system". I have no doubt that when queried this is the standard response they will provide. We can put a man on the moon yet park maven can't even operate a car park payment system.

Absolute leeches. I parked for a doctor appointment. QR code didn't work. The receptionist tried, no luck. The doctor actually came downstairs and tried: no luck. Eventually they said "don't worry, just leave it". Obviously Park Maven sent me a ticket. I've challenged on the basis that their tech wasn't working. While they send a letter for everything, this time they decided to only send an email, because for once it was in my favour. So of course as soon as the deadline (only 14 days btw) has passed, they did send me a letter with the new amount which is 1000% higher. How is this not illegal I really don't know. Anyway, stay away from this company, avoid like the plague. Completely unethical, applying disproportionate punitive and arbitrary sanctions on people affected by their failure to operate a carpark.

I made a simple mistake when I parked my car in York operated by ParkMaven - misreading the sign and not booking the full session (payment in advance), which led to a £100 surcharge.

While I understand how ParkMaven runs their business (which may not be welcomed by most customers, as reflected by their overwhelmingly negative ratings), they were anyhow fair in my case.

Thanks to the Customer Service team (particularly Ren) and the Appeals Team - my explanation was reviewed carefully, my appeal was accepted, and most importantly, the charge was cancelled with a refund after some back-and-forth.

This is an example of how a company should apply their workflow reasonably and listen to customers patiently.

I tried paying for my parking (less than £5) but in the location there is no WiFi coverage and also very bad phone reception. I was unable to pay and so I emailed the company to show I took a picture of the sign and had full intention to pay. It was less than a fiver! I was unable to and they didn’t accept paying after I left.
I had a fine issued and provided the evidence of my email and picture of the sign which should show my genuine intention to pay… well my appeal came back and it was declined because, “ We can see that other users of the car park were successfully able to make parking payments on the same day and
at the same time you parked!” which in my opinion is completely irrelevant. Just because some people managed to get signal for it to work DOES NOT mean that I did. How is this a genuine reason to decline a genuine appeal???
I’m disgusted in their response and ignorance and am now forced to pay £60 because I don’t trust their reviewing system.
Disgusting way to respond to an honest attempt at paying in the first place. Do they get commission for declining fines because what the hell!?
Anyway, F them :)

In my experience an appalling company. In terms of our society and economy, they create nothing, invent nothing, exploit mistakes, exploit the weak and vulnerable. As anti Christian as you could imagine. The company director details are all available to see on the Companies House website. A few are on LinkedIn. Please give them feedback - kindly and legally
.

Please stay clear of this company. I appreciate when I see reviews like this I would usually ignore this, yet on this occasion, my wife paid to stay in the car park by following the companies instructions. The company did not stipulate the transaction did not go through. What should have been a £9 fee is now a £60 fee. Unfortunately as we have no proof of the transaction, this now
( appears ) to be a scam and I will be avoiding this companies name. As i work at a large company, i will be explaining this issue to other to avoid this company due to incompetence. Never had any other issue with popular parking apps.

My daughter borrowed my car for the weekend and parked it in a parkmaven Carpark she paid for the parking and left the Carpark within correct and valid times
We then got issued a parking ticket for 100 pounds saying no valid ticket paid for parking.
I appealed sending the evidence of payment and was told that the correct registration hadn’t been entered
At first I couldn’t understand what they meant but realised my daughter had put 2 zeros 00 instead of 2 letters OO at the beginning of registration everything else was the same so a simple mistake
They could see that that was what had happened and could clearly see that the parking had been paid for but still wouldn’t let it go and charged us a further 20 pounds for their time for looking into the matter
Money grabbing !!

I turned my car around on the road and when doing so, reversed with the rear of the car being level with the entrance to a car park managed by them. The following day I drove past the carpark and their system registered my number plate as the time I left the carpark - they sent me a PCN. After appealing and waiting 4 weeks for a response, they cancelled the PCN for a completely different reason. What a waste of my time.

Shame there's no stars. Thieving B@5t@ards is all I can say. No cash or card machines on site but apparently that doesn't matter as you can use a QR code to scan for paying for the car park if you don't want to download an app. Not sure how you do this if you haven't got a phone with you at the time.

Again website doesn't allow you to make a proper appeal, had to send a complaints email with evidence on. Don't read the appeal, just reject. Also can't get facts right. Robin hood used to have a horse and a gun to rob you, now you just have to park.