Parkmaven Bewertungen 

I parked legally in a hotel car park. As the signage and markings for disabled spaces were poor, I had to drive out, round a one way system, and back in before finding a suitable space. I logged my details as soon as I went in the hotel.
Somehow, Parkmaven have managed to find a way to refuse my appeal and I have had to pay a fine of £100 that I can't afford. I doubt that they even checked the cameras and timings to see that my story was true. I don't see how you can be fined for parking legally for an event at the hotel, that the hotel could also confirm. Absolutely disgusting.

This greedy, evil company have installed a dynamic pricing (which means we can charge as much as we like on any given day without warning) camera controlled number plate recognition system in my tiny village called Beggarwood. In a community carpark that was previously used by the whole village for free, on the understanding that residents could use the community services such as Gp, pharmacy, densist, community centre village hall, mini co-op and for using the park for dog walking, taking children to the park etc and that they could take as long as they like!
The immorality of changing a free community car park into a dystopian camera controlled app paying nightmare is unacceptable and greedy on so many levels. I feel this change should be blocked by the local council as it should be illegal to do this in a small village community car park. These facilities are essential and no one should ever be forced to pay or forced to carry a smart phone to be able to pay. I personally don’t carry a mobile or smart phone by freedom of choice. Im also disabled. Many residents don’t have smart phones. None of the local residents consented to these cameras and charges being suddenly installed in our community! After reading other reviews it seems this company are nothing but untrustworthy cowboys and really the uk government should be clamping down on illegal corruption like this!

If I could give this company 0 stars I would. After visiting a car park operated by them in Nefyn North Wales, it took me 5 attempts to get through to 1 of the phone numbers provided on their parking boards. Four times I was cut off before getting to the payment stage. At the 5th attempt I managed to make the £5 daily payment charge. Two weeks later I receive a parking fine of £100 as they say I didn't pay. After sharing my bank statement and proving to them that I did pay they offered me a reduced fine of £20. No thanks Park Maven. They claim my payment couldn't be logged against my vehicle?? After trying the phone line I paid on again I realised at no point do the instructions ask for a prompt for your vehicle reg. So how on earth can they link payments to vehicles. This company is an absolute sham and I look forward to them taking me to the small claims court.

Complete crooks. Their machine didn't provide receipts and I was fined £100. I sent them a screenshot of my credit card account showing the payment, but this was rejected as insufficient evidence. And POPLA were just as bad, only defending the crooks.

Got sent a parking fine for parking for 3 days in a car park I wasn’t parked in lucky for myself I have ring doorbell that proved my car was on my driveway everyday. There reply was that sometimes there cameras don’t pick up number plates absolute joke this company. Parked in the same car park that they said I was in when I wasn’t and the machine wasn’t working so took a photo for proof that it was out of order sent this to parkmaven for appeal 3 times just get back someone will be in contact soon surprise surprise no one has made contact , but get a reminder for the payment of the fine in the post . This company should not be in operation be very aware of PARKMAVEN. I have all proof of my appeals and there sad acknowledgment of someone will make contact which no one ever has.

Stated on their signs if i don't display a blue badge i will face a fine of £100. As the signs where confusing i spoken to the owners off the car park and their response was just display the blue badge front of window where its easy to see as parking is free for blue badge holders. So we did this. Before leaving I took pictures of the signs to get evidence. Few weeks later got a £100 fine, spoken to the owners and the sobby woman was disgusted that a disabled person used there car park and had a go, currently using the appeal process even they dont know the rules as 1 minute there saying parking is free for disabled and next saying you got to pay so dont know where this is going

What to say about Park Maven? Surely they have to operate to a standard.

It really is disgusting how they treat people and provide no customer service to discuss anything.

Frustrating to say the least.

Poison - typical of everything that is wrong about Britain at this moment in time and one of the core reasons consumer trust is at an all time low. My next step will be to escalate to the regulator and my guess is they'll do nothing either and that's why Parkmaven are getting away with this. I have written to these guys 3 times re a debt they are pursuing re a charge that relates to my fathers car. He's been dead 14 months and his car is now kept in Norwich, (he lived in the Peak District). There's a picture of a car branding his reg number in Birmingham??!! The car has never been within a 100 miles of B'ham in the two years he has owned it? If this was your company... on hearing that... do you think you'd at least tell DCB Ltd to stop chasing until you had replied? Of course you would. Not Parkmaven of course. Lets just ignore everything anyone is trying to tell us. The only response I have had is from the complaints team .... 1 line... please send this to support, (assuming they believe it is not a complaint). Not a single review giving them anything more than 1*. How can the regulator allow this level of dreadful service to keep happening?

Despite prepaying good money for 2 weeks parking and leaving a day early they are trying to fine me. They have ignored communications and chosen to escalate to debt collection agency, now standing at 170 pounds!
DO NOT USE THEIR CARPARKS THEY APPEAR TO BE UNSCRUPULOUS BULLIES AND THIEVES!!

Stayed overnight at Holiday Inn express Folkstone. Paid for parking £6 with discount card from reception , then2 weeks later received PCN fron Parkmaven to say I had not paid. I had proof of payment from my bank and still had the discount card given to me by reception. I appealed but they did not aknowledge receipt of the appeal. Today received another demand for £100 I have therefore sent the appeal again and sent a complaint and sent a letter recorded in the hope that I will get a response but I dont hold out much hope. So Judging by the commen ts on here I will probably harrassed to pay for months on end.I await my day in court. Just an update my appeal was a success after sending complaint and recorded delivery letter. So if you have proof you have paid send in appeal and you may just win.

I have no objection to paying for parking and continue to use this car park, routinely paying the advertised tariff.

My concern relates to one specific occasion where I made repeated genuine attempts to pay but was unable to do so because the payment system displayed an incorrect tariff and subsequently failed to process my attempts. I provided contemporaneous timestamped screenshots as evidence throughout the appeals process.

Rather than addressing these specific issues, ParkMaven relied on generic statements that no payment had been made and that other motorists had successfully paid. Neither explanation addressed why I was shown an incorrect tariff or why my payment attempts failed.

I have now paid the charge to avoid the time, stress and uncertainty of further legal proceedings, but I remain disappointed that my evidence was never meaningfully addressed. I have also submitted a formal complaint and will update this review once I receive a response.

I parked two years ago at the Premiere inn car park Elland Road Leeds. I stayed at the hotel for two days and paid my parking at the hotel luckily using my debit card.
About a month later I received a substantial fine from ParkMaven limited for parking without payment,
I contacted Premier inn they just fobbed me off.
Parkmaven just pursued me relentlessly threatening everything.
Went through some kangaroo court of arbitration ( Civil National Business Centre) in which I highlighted all the evidence and my payment.
Parkmaven then went to the county court issuing a provisional court summons then within two weeks contacted me to say I could pay a reduced fine of £170.
I ignored them and awaited the county court confirmation hearing letter.
Hence this morning the county court sent me a letter saying the court appearance has been cancelled due to their lack of response.
Total fraudsters, who rely on fear, intimidation and the fact that they can waste your valuable time without any repercussions.
Just remember always keep receipts and records, to these companies it’s just business.

Appalling company !
Paid in advance for parking at a location managed by them via a third party app.
30 odd days later a PCN lands in my company email account saying I hadn’t paid.
Appealed with the receipt to prove I’d paid. Didn’t hear anything back, then another PCN landed for a different date so appealed that one.
Never had any acknowledgment for either appeal, no popla code nothing.
A few months past then I get a final warning letter, so appealed again. Again no popla code no acknowledgment.
Another couple of months past and I get a letter of non payment from a debt collector !
This company are scammers / thieves to put it mildly !
Do not park anywhere they operate.

The parking meter was broken so how was thr payment meant to be paid, totally scamming people

Terrible organisation. Given parking fine at the Lowry Manchester when I had prepaid with my theatre tickets. They refused to accept my evidence saying the parking was still unauthorised. As a "gesture of good will", they reduced my fine to £20 which in the end to put a stop to a further lengthy process I agreed. Dreadful communication. Must be good to be able to collect money in this way.

Doesn't even read the appeal properly. Appalling service. Try to have nothing to do with them.

Attended Flip out at E6. Wasn't told by reception I needed to register my numberplate. Parking is free if you attend flip out. When I received my ticked and fine of £70!! I immediately submitted proof of adhering to their parking terms and conditions by proving I was at flip out and paid. I didn't know if they would except it but I t was definitely worth a try not to pay £70. I heard nothing. No rejection, no acceptance. But now... 3 months later, if course there's a letter from the debt collection agency. I cant even submit a complaint with POPLA because they need a rejection of my appeal verification code which I never received. 🤯🤬🤯🤬🤯🤷‍♀️

If I could give less than 1 I would. I paid for parking on monthly roll over on the 1st of the month, I was informed it's actioned on the 3rd of the month, even thought the money instantly left my account after selecting pay on the 1st. There is no reason for a monthly rolling plan, to have a selected start date other than the date of purchase. Please review your system and be aware of setting up monthly parking.

My mum,85 years old with Alzheimer’s had a suspected fractured hip, I have a thymoma so can’t walk far at all! Couldn’t get a disabled car parking space at the hospital, in fact workmen were parked in two bays and there were no other spaces available. So due to urgency I parked outside of a dedicated parking bay, displaying a blue badge for disability and paid the parking fee, somehow I managed to get her into A&E but then days later I received a fine. Ironically if I hadn’t paid the full parking fee for the duration of our stay the fine would’ve been cheaper! I couldn’t leave her to move the car because of her confused state due to her disability.

I appealed the fine using their dedicated process, but after weeks I still hadn’t heard anything from them. Then I had a final demand notice threatening legal action and the invoice had increased.

So, I went back on to their website and noted that my appeal had ‘miraculously’ disappeared!!

I paid the fine as my friend warned me that they’d done the same thing to her and issued a £180 fine!

The website doesn’t give you an option to contact them after that. Pay up or else. So I found an email and complained. They’ve now responded (weeks later) to say that because I’ve paid the fine they’ve closed the case. Further that I should have appealed using the correct method!! Screams of unfairness under the Equality Act 2010!

They are so corrupt!! Unprofessional and uncontactable, they have tactics to extort money from vulnerable people, j will report them to Trading Standards/Ombudsman due to EA2010 as they should make reasonable adjustments and I kept a screen shot of my original appeal in the correct format - because they don’t send you a copy to your email so can deny all knowledge - sneaky con artists!

Do not pay theses idiots anything I got a pen through even though I paid got the court order through sent the receipt to the court and they bottled it absolute joke don’t pay no matter what the threats just a bullying tactic they use