Once received the confirmation that the parcel was shipped I haven’t received any other update. The tracking wasn’t working. When dealing with fresh products I’d have expected some more attention.
Unternehmen hat geantwortet
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Das sagen Bewerter
Dispatch is quick. Well packed but not an exccesively large box. Great products such as charcuterie.
Unternehmen hat geantwortet
I purchase from them for the first time, they have an amazing selection of authentic italian product, i got some san Carlo chips, callipo tonno and an amazing extra vergine oil from abruzzo and the... Mehr ansehen
Unternehmen hat geantwortet
I've been working with them since last year and they are always prompt with orders. This month I placed an order and they delivered my order even though they were on vacation. They are professionals.
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für italienische Lebensmittel
- auch in
- Lebensmittel-Lieferservice
- Lebensmittelanbieter
- Lebensmittelhändler
- Online-Bestellservice
Vom Unternehmen geschrieben
Pacco Italiano: UK-based e-commerce delivering authentic Italian products. Enjoy the finest foods and specialities from Italy delivered directly to your doorstep. Discover true Italian flavours!
Kontaktinformationen
124 City Road London, EC1V 2NX, London, Vereinigtes Königreich
- +44 0330 190 1333
- info@paccoitaliano.co.uk
- paccoitaliano.co.uk
4,7
Hervorragend
99 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von Paccoitaliano.co.uk
Thanks a lot for your lovely review! We’re so happy you enjoyed everything. Can’t wait to have you back soon! - Pacco Italiano
The cheese is no like the one in the…
The cheese is no like the one in the image. Is not that tall. Is not soft. If more like cured than soft. The texture is weird, like "plastic". When you cut this cheese you needs to make a lot the preassure. With the white soft fresh cheese, you can cut it like when you put the knife through the butter. And the last thing is, the cheese is extremely salted.
Never again.
25. Oktober 2025
Antwort von Paccoitaliano.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that the Primo Sale Fresh did not meet your expectations.
We would like to kindly note that, as mentioned in the product description, Primo Sale Fresh is a cheese with a compact texture and a slightly sharp, salty flavour, which is typical of this traditional Italian cheese. Its firmness makes it ideal for slicing and using in salads, sandwiches, or as a table cheese.
We are sorry we did not reach your expectations on this occasion. For future purchases, we always recommend reading the product description carefully, as this gives the most accurate indication of the flavour profile and texture before ordering.
Best regards,
Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your review and 5 stars! Pacco Italiano
Delivery on time and with great care
Our order was delivered on time and with much care. All our products were brought to us in great condition.
2. Oktober 2025
Antwort von Paccoitaliano.co.uk
Dear Customer,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived on time and in perfect condition.
We truly appreciate your kind words and your trust in Pacco Italiano — we look forward to serving you again soon!
Kind regards,
Pacco Italiano
Good and not so good.
Arrived quickly and the items were well packed the issue was that I ordered 7 packs of the fennel tiralli which I especially wanted but received the plain (classic) ones.
There appears to be a bit of a shortage of these generally. I accept that but would have preferred to be given the option of cancelling my order.
2. Oktober 2025
Antwort von Paccoitaliano.co.uk
Dear Customer,
Thank you for your feedback — we’re glad to hear that your order arrived quickly and was well packed.
We’ve checked your order details, and we can confirm that we shipped exactly what was ordered: Taralli Classico Terre di Puglia 400g. You can verify this both on the invoice included in your box and in your account on our website.
We truly appreciate your understanding and hope to serve you again soon.
Kind regards,
Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your feedback and your review! See you again soon - Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your feedback! we hope to see you again soon! Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your review, we hope to see you again soon. Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your review - Pacco Italiano
Good quality food just a little…
Good quality food just a little expensive delivery. It was very well packed however
5. September 2025
Antwort von Paccoitaliano.co.uk
Thank you for your feedback! We know delivery can be a bit expensive, but it depends on the couriers. To make it easier, we offer free delivery on larger orders.
Kind regards,
Pacco Italiano
Easy website to navigate
Easy website to navigate, authentic quality products, items intact and prompt delivery
6. September 2025
Antwort von Paccoitaliano.co.uk
Thank you for your feedback and 5 stars review. We hope to see you again soon! Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your review! We hope to see you again soon! Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your review and 5 stars - Pacco Italiano
Prompt service & delivery
Prompt delivery, all the way to the Isle of Wight ...very happy!
18. Juli 2025
Antwort von Paccoitaliano.co.uk
Thank you for your 5 stars review, hope to see you again soon - Pacco Italiano
the products are amazing......will…
the products are amazing......will definitely be buying again.
10. Juli 2025
Antwort von Paccoitaliano.co.uk
Thank you for your 5 stars review. Pacco Italiano
Easy to order and arrived quickly Great…
Easy to order and arrived quickly Great to find the chocolates I was looking for My daughters favourites 😍
15. Juli 2025
Antwort von Paccoitaliano.co.uk
Thank you for your review! We're glad to hear you found exactly what you were looking for. We hope to welcome you back soon.
Pacco Italiano
Great first experience!
My first experience ordering from this company and it didn’t disappoint. The produce is very reasonably priced and the shipping fast and reliable. Everything I received was just as expected and very well packaged. (I ordered delicate pastries and cannoli which arrived perfectly intact.). Customer service is excellent and they’re very responsive. I would definitely recommend Paccoitaliano and shall be a returning customer.
13. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Paccoitaliano.co.uk
Thank you so much for your kind words! Can’t wait to welcome you back soon!
– Pacco Italiano
Very good service
Very good service, wishing your business growing. Will buy more Italian product from this website.
5. Juli 2025
Antwort von Paccoitaliano.co.uk
Thank you for your kind words and support. We're glad you were happy with the service and products, we look forward to your next order. Pacco Italiano
Really professional partner
1. Juli 2025
Antwort von Paccoitaliano.co.uk
Thank you for your review, Domenico.
Your feedback means a lot to us and helps others see the effort we put into each and every order.
We hope to see you again soon – thanks again!
Pacco Italiano
Antwort von Paccoitaliano.co.uk
Thank you for your 5 stars review. We hope to see you again soon! Pacco Italiano
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