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Dining Solutions Direct Bewertungen 

304
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Andy (1542) has been delivering fish, chicken and other products to use for several years and comparatively recently joined Dining Solutions. He has always been a pleasure to deal with, trying hard to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Andy1542 is super helpful, goes through what he has in his van expertly explaining what he has clearly. Pleasure doing business with him and the products are excellent- the salmon and prawns 👌especia... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittelanbieter
  2. Fachhandel für Tiefkühlkost
  3. Online-Bestellservice

Vom Unternehmen geschrieben

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Vom Unternehmen geschrieben

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

304 Bewertungen

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4,6

Alle Bewertungen

(304)

285 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I have had deliveries from Andy 1542…

I have had deliveries from Andy 1542 for many years. He always goes above and beyond with my orders and the fish is always good quality. It is great getting quality products delivered direct to your door and as it’s frozen at source I can use it when needed and less waste

24. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

excellent service from Andy 1542

Andy (1542) has been delivering fish, chicken and other products to use for several years and comparatively recently joined Dining Solutions. He has always been a pleasure to deal with, trying hard to find products that he knows we will enjoy and often keeping special selections for us. Since he joined Dining Solutions, we have noticed an improvement in the chicken (which was already good) and some delicious new lines such as tempura prawns but we have a problem with the change to large quantities of one item, particularly types of fish. Previously we could order fish selections in one pack or smaller packs of one item and Andy would meet our specific needs.. As a very small household, we don't want 12 pieces of the same fish! Andy is now restricted in how he can meet our needs and, as a result, we are ordering less frequently. Hence the score of 4 rather than 5, Were Dining Solutions to start offering more mixed packs or smaller amounts in a pack, we would return to ordering more.

17. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lovely fish selection

The gentleman that popped in to show us the produce was lovely. It is all very well presented and quality looks good. A very varied selection too. We bought a mixed fish selection.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Sue, for the lovely review! We're delighted our team member took the time to show you the full range and that everything was well presented and great quality. We hope you enjoy your mixed fish selection — thanks for choosing Dining Solutions Direct!

Bewertet mit 5 von 5 Sternen

Andy1542 is super helpful

Andy1542 is super helpful, goes through what he has in his van expertly explaining what he has clearly. Pleasure doing business with him and the products are excellent- the salmon and prawns 👌especially

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you, Jackie! We're so pleased Andy was able to talk you through everything so clearly — he's a real asset to our team. Glad you're enjoying the salmon and prawns especially, and we really appreciate you taking the time to leave such a lovely review.

Bewertet mit 5 von 5 Sternen

Dining Solutions - a great service.

Dining Solutions continues to provide an extensive range of high quality foods. The customer care is also very good, particularly delivery from Andy 1542 who is helpful, friendly and considerate.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you, Mr Richards, for your kind words! We're delighted you're enjoying our extensive range of high-quality foods, and it's great to hear Andy continues to provide such helpful, friendly and considerate service. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Quality food and brilliant service

The young man Aaron was super efficient in his knowledge of your products and very polite too with all the questions I had to ask him.
The food is of superb quality and makes supermarket alternatives look inferior in comparison.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Stephanie! We're thrilled to hear Aaron was so efficient, knowledgeable and polite in answering all your questions. It's brilliant to know you're finding our food superior to the supermarket alternatives — thank you for sharing this.

Bewertet mit 5 von 5 Sternen

Re Mike5176

Re Mike5176

The wagu burgers were absolutely fantastic and the service with the presentation was second to none

Will be a customer for life with the range of food you offer

Thank u

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you, Johnny! We're delighted to hear the wagyu burgers were such a hit and that Mike's service and presentation were second to none. "Customer for life" means a huge amount to us — thank you for your support and for taking the time to leave this review!

Bewertet mit 5 von 5 Sternen

Andy is a very helpful and friendly…

Andy, agent 1513, is a very helpful and friendly person.
If needed, he will drop by on a phone call from us otherwise he will drop by as planned.
A very good variety of food products.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much for the kind words! We're delighted Andy's friendly, flexible approach - whether it's a quick phone call or a planned drop-by - has worked well for you, and that you're enjoying the variety on offer. We really appreciate your support and look forward to seeing you again soon!

Bewertet mit 4 von 5 Sternen

The selection of products is impressive…

The selection of products is impressive but the volume in each box is such that each represents a significant outlay.
From a marketing point of view half boxes would sell very well, even if slightly marked up.
In short therefore: Expensive but of high quality.

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you for such a thoughtful review! We're glad the quality is really coming through, and we love the half-box suggestion - that's exactly the kind of feedback that helps us improve, so we'll be sure to pass it on to the team. Thanks again for your support!

Bewertet mit 5 von 5 Sternen

Fantastic!

Fantastic customer service and great selection, love the direct to door high quality food! Moon is such a gem too!

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Molli! We're delighted you're enjoying the direct-to-door quality and that Moon has made such a great impression. We really appreciate your kind words and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Excelent food & agent

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will always arrange to come back when convenient. The food is always of excelent quality with a great variety of meats with clear labeling and cooking instructions. It is a joy to do business with DSD and Martin

5. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Alan! We're delighted Martin's cheerfulness, knowledge and flexibility have made such a difference over the past 15 years, and that the labelling and cooking instructions have been helpful too. We really appreciate your continued loyalty and look forward to many more years!

Bewertet mit 5 von 5 Sternen

Very polite guys asked if I would like…

Very polite guys asked if I would like to buy quality fish and meat. Their van was well equipped and clean. They showed me a range of frozen foods. I chose swordfish and at no time was I under pressure to purchase. The fish I purchased is delicious and I will buy from them again.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Sheilah! We're delighted you enjoyed the swordfish and that our team gave you a relaxed, no-pressure look at the range. We look forward to welcoming you back again soon.

Bewertet mit 4 von 5 Sternen

Very nice man Very persuasive

Very nice man Very persuasive, bought 2 boxes, food looks good, interesting to try before committing to state taste and quality, very expensive would be better if boxes was cheaper and not so many items in a box

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you, Jeanette! Glad you enjoyed meeting our rep and trying the food. Really useful feedback on pricing and box sizes too - we'll pass it on, as we know flexible, smaller options make it easier to try new things. We hope you'll give us another go.

Bewertet mit 5 von 5 Sternen

This is a must try

This is a must try! Simply the best food! Minted lamb is my favourite! John is just great to deal with! 👍

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Joy! We're delighted the minted lamb has become a favourite and that John has made dealing with us such a pleasure. We really appreciate your kind words and look forward to seeing you again soon!

Bewertet mit 5 von 5 Sternen

Good food reliable and punctual timing…

Good food reliable and punctual timing on delivery.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you, Jonny! We're pleased the food and delivery timing have been reliable for you. We appreciate your support and look forward to seeing you again soon.

Bewertet mit 5 von 5 Sternen

The food is excellent we have enjoyed

The food is excellent we have enjoyed . The fish, the meat and the desserts!
The service from Martin the rep who appears just at the right time when we need to replenish with a lovely smile and very good advice. A big thank you to him.
Sheila and Pete

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Dining Solutions Direct

Thank you so much, Sheila and Pete! We're delighted you're enjoying the fish, meat and desserts, and that Martin always seems to appear right when you need to restock, with a smile and great advice too. We'll be sure to pass on your thanks to him. We really appreciate your support.

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