NineLife New Zealand Bewertungen 

572
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The supplements I have to have after my bariatric surgery are great & I was relieved to find a NZ company to get them through. My only criticism would be how long it takes for the shipment to arrive.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I found you by Google search when I wad looking for a particular item. Once there, the website was easy to navigate, there were other items I'm keen to buy and the payment process etc was straightfor... Mehr ansehen

Bewertet mit 4 von 5 Sternen

easy process to order my Irish tea - postage took longer than expected - over 3 weeks, but maybe I did not check delivery expectations correctly when ordering. I will just allow for this next time I... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The Joy and Expectation of getting my legs back. The first time I opened it. It was packed so easily to open. I was greatly surprised. There were very few loose items to assemble? However, I felt... Mehr ansehen


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

572 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(572)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

SCAM AVOID AT ALL COSTS

SCAM. SCAM. SCAM.

This is not a NZ company. The address in Farnham St, Parnell is FAKE.! I went there it a a different company. This crowd of scammers is based in India and are just onsellers who or source product from China pretending its from NZ which a huge market up. When you seek a refund they tell you to post it back to China.!!!!! ABSOLUTE SCAM.

6. Dezember 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Bewertet mit 1 von 5 Sternen

FAKE WEBSITE!

I am writing to express my concerns regarding a recent purchase from your company. As someone managing Multiple Sclerosis, I came across research indicating that high-dose vitamin D supplements may assist in maintaining remission. In my search for a reputable New Zealand company to provide a quality vitamin supplement, I chose your brand based on its perceived credibility.

However, upon inquiring about a delay in shipment, I learned that my order was sourced from the United States due to difficulties in obtaining the vitamins locally. Moreover, I was surprised to discover that the product is manufactured in China, which was not disclosed prior to purchase.

This experience has left me feeling disappointed and misled, as I expected to receive a local product that met my needs. Consequently, I would like to request a full refund for my purchase, as I will not be using the product any further.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,
Ruth

9. Dezember 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Bewertet mit 5 von 5 Sternen

Easy hassle-free experience…

The entire experience was hassle-free from ordering to delivery. Delivery expectations and updates were spot on and had no worries about whether there would be any issues between the product leaving Los Angeles and arriving in NZ. Thanks

28. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered three tubes of a special…

I ordered three tubes of a special cream but only received two tubes. I sent an email asking for an immediate response. It took a few back-and-forth emails, but finally, I was sent the third tube of cream, which I was very happy about.
I wonder how the person dispatching these items could have made the error in the first place.
Yes, errors occur, which is human nature, and rectifying them promptly certainly helps. I must commend the customer service person, who was well-mannered, apologetic and respectful.

27. November 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Carole,

We apologize for the incorrect quantity received in your recent order.

We've sent you an email with more details regarding this issue. Please refer to that email for further information and next steps.

Thank you for your understanding.

Regards,
Akash

Bewertet mit 5 von 5 Sternen

From the day i ordered my order

From the day i ordered my order, i received e-mail and texts on progress.
Once it was with DHL, I could track the item from USA to my letter box.
Took just over 2 weeks for delivery.
Thank you

26. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT order from them. Scam

I bought a 4 pack of stuffing, and only received 1 box. I called them and they told me I needed to email a photo. I emailed a photo and didn’t hear back. Called again and got voicemail multiple times. Never got a call back. Finally got them on the phone again and they told me to resend the email which I did. And again never heard back. So I now have no replacement, no refund, no contact back from them, and not enough stuffing for my thanksgiving. Waste of 80 bucks. Do NOT order from them. Scam.

14. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Ninelife must tell the customer if the…purchase is to be delayed 2 days or more

Ninelife must tell the customer if the goods purchased are in stock or not. Therefor the customer has an idea of delivery time

23. November 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received more orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Bewertet mit 1 von 5 Sternen

Mulberry jam order

mulberry jam
I bought 4 jars of mulberry jam on 9 Nov , and contact them about where is the order, no answer from Ninelife since then. I start to think if this shop is a scam?

20. November 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Bewertet mit 1 von 5 Sternen

Utterly unreliable

Utterly unreliable. Not based in NZ. Liars and unresponsive.

20. November 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Bewertet mit 1 von 5 Sternen

BECAREFULL

BECAREFULL
I bought a Full Body Massage Mat with Heat, Electric Vibration Heated Shiatsu Back Massage Mattress Pad, Full Body Massage Mat for Neck and Back Thighs Legs
I paid $525.95 for it, when it arrived it was package out of Chine. The remote control is labeled in Chinese and very hard to understand the functions. I bought the mat from a NZ company hoping to get a good Kiwi product but instead paid over $500.00 for a Chines knock off. Do not support this website

15. November 2024
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Gert,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not meet your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Bewertet mit 5 von 5 Sternen

Hearing aids

I found that choosing the hearing aids I wanted was very easy.
I was kept informed every step of the way, when they were on their way etc, when to expect them.

14. November 2024
Bewertung ohne vorherige Einladung

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