I have already given 2 reviews of this , but it keeps reminding me! The product is appropriate for the purpose it specifies. But the company shipped the wrong colour twice, eventually got it right the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was advised by a dermatologist to use this after I lost my hair as a result of chemo. I think it's fantastic and have recommended it to lots of my friends. I can literally feel the extra small hairs... Mehr ansehen
Tried a few hair fibres over the years but Nanogen is definitely the best. Easy application and completely invisible. Highly recommended. Blends seamlessly.
Brilliant customer service! The service we recently received after a mix up with ordering (from our side) was fantastic. The team at Nanogen had the attention to detail to spot and query the error w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Science of Thicker Hair. With over 20 years experience, we are proud to be the experts in hair fibres. Nanogen were the first to launch Hair Fibres in the UK and have a patented delivery system perfect for men and women suffering from hair loss. All purchases from Nanogen.com come with a 30 day money back guarantee.
Kontaktinformationen
730 Centennial Park, elstree, WD6 3SZ, Hertfordshire, Vereinigtes Königreich
- 02084582500
- hello@nanogen.com
- nanogen.com
4,4
Hervorragend
745 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von Nanogen
Hi Derek, great to hear that you are happy with your order. Thank so much for your feedback. We really appreciate it.
Excellent product for hair regrowth.
Ordering very simple.
A very good product for hair regrowth. My hair very fine and nit a thick head of hair either. Hair regrowth very visible and noticable by my hairdresser
23. Februar 2026
Antwort von Nanogen
Hi Irene, we were so pleased to read your review and hear about the positive results you are experiencing. It's so great that your hair is becoming noticeably thicker. Thank you very much for your feedback.
New positive hair growth
The products do really work. I've seen the evidence. My son has started to see hair growth. I'm sure with persistant use the difference will be more evident.
12. Februar 2026
Antwort von Nanogen
Hi Margaret,
We are absolutely delighted and grateful for your wonderful 5-star review!
It is fantastic news to hear that you are already seeing positive evidence of our products' effectiveness, specifically your son's encouraging hair growth. We are thrilled to be part of his journey.
As you correctly noted, persistence is vital. We are confident that continued use will lead to even more significant results over time. We look forward to hearing about his future progress!
Please feel free to contact us if you require any further guidance on product use or have any questions.
Many thanks
Nanogen
Great Company and Customer Service.
In the past I had ordered from Nanogen as I was delighted with their products and as I was running short I the placed another order which arrived very quick and the packaging is excellent, sad to say their was a problem with one of the products (which I am sure the error was caused by me placing my order). I contacted them by email and explained same and in return they replaced the item concerned to me at no cost and stated I did not have to return the original item and they hoped I could pass it on to one of my friends.
It’s a pleasure to deal with this company, their products and customer service is excellent, I would recommend them to anyone who wants to try new hair products.
12. Februar 2026
Antwort von Nanogen
Hi MD
Thank you so much for sharing your positive experience, particularly regarding the speedy delivery and packaging, which met your expectations.
Our main goal is to ensure every customer is happy, and we are thrilled that we were able to quickly resolve the mix-up with your recent order to your complete satisfaction. We genuinely appreciate your kindness and understanding in that matter.
It is incredibly rewarding to hear that you find it a pleasure to deal with Nanogen and that you would recommend us.
We truly value your loyalty and look forward to serving you soon!
Thank you again,
Nanogen
Antwort von Nanogen
Hi Claire,
Thank you so much for your "Excellent" feedback! It truly validates the hard work of our entire team to deliver the best experience possible and means a great deal to us.
We look forward to your continued support and serving you again soon.
Thanks again,
Nanogen
Good delivery experience
Shampoo and conditioner delivered boxed securely and left near the caravan on the driveway.
6. Februar 2026
Antwort von Nanogen
Thank you for taking the time to leave us a review!
We are pleased to hear that your shampoo and conditioner were delivered securely and left in a convenient location. We strive to ensure all orders arrive safely and exactly where requested.
Thanks again,
Nanogen
Antwort von Nanogen
Hi Linda,
We are absolutely delighted to read your review titled, "Hair fibres, love them," and especially appreciate you calling our service "Efficient."
Providing high-quality products and an efficient service experience is what we strive for, and your feedback confirms we are meeting that goal.
We truly value your support and hope you continue to enjoy your hair fibres!
Many thanks
Nanogen
Love this product
Love this product, been using it for a couple years now. I have white grey hair which I love but shows my pink scalp so I use the grey shade on my parting. Couldn’t live without it.
30. Januar 2026
Antwort von Nanogen
Hi Susan,
We are absolutely delighted with your wonderful review! Thank you so much for your kind words.
It is fantastic to hear that our product has been an essential part of your routine for the past couple of years and that you "couldn't live without it." We truly value your loyalty!
We are particularly thrilled to know that the grey shade perfectly blends with your beautiful white/grey hair and provides excellent scalp coverage. Thank you for sharing this specific and incredibly helpful tip with other customers.
Thanks again,
Nanogen
Antwort von Nanogen
Hi Tina,
Thank you for your positive feedback! We're pleased you found ordering easy and delivery "speedy." Your review validates our commitment to a seamless experience.
We appreciate you sharing and look forward to serving you again.
Many thanks
Nanogen
Antwort von Nanogen
Hi Carol,
Thank you for your feedback! We are delighted to hear that you found the product to be good and that our fibres offer good coverage. Customer satisfaction is our top priority, and comments like yours help us ensure we are meeting expectations.
Thanks again
Nanogen
Amazing
Amazing . Really happy it looks so natural and so easy to use the colour match is spot on
30. Januar 2026
Antwort von Nanogen
Hi Dani,
That's absolutely fantastic news! We are thrilled to hear that you are so happy with the results. Achieving a natural look and a spot-on color match is exactly what we strive for, and your feedback confirms we hit the mark.
Thank you so much for letting us know!
Nanogen
Love it!
First time purchaser. Really like the shampoo/half conditioner. Have felt the difference in just a few washes. Recommend highly.
28. Januar 2026
Antwort von Nanogen
Hi Paul, Thank you very much for your feedback. We are so pleased to read that you are a new fan of our Shampoo + Half Conditioner. It's an amazing product and really helps to make the hair look and feel thicker, whilst balancing cleansing and care. Plus, with everything your hair needs in one formula, it makes life that bit easier - enjoy!
Excellent product
Prompt and efficient delivery and better still the product does exactly what it says on the tin, excellent
26. Januar 2026
Antwort von Nanogen
Hi Margaret, Thank you for your review. Really great to hear your are happy with your Nanogen order and that our hair products are delivering the results you were hoping for. Thanks for sharing your feedback.
Fantastic product
Fantastic product, will definitely buy again. Fast delivery too - thanks so much !
25. Januar 2026
Antwort von Nanogen
Hi Dawn, so pleased to hear you've had a positive experience shopping with us at Nanogen. Great that you are happy with your order - that's what we like to hear. Enjoy!
I love the products nanogen
8. Oktober 2025
Antwort von Nanogen
Hi Jaqueline, thank you very much for your feedback. It's always nice to read that our product are so well loved. Thank you for supporting Nanogen!
Antwort von Nanogen
Hi Lesley, thank you for your message. We're sorry to hear that your order did not reach you.
We can see that you sent an email to our customer service team on Tuesday 27th Jan and we replied the same day to organise a replacement order for you, after your original order was lost in transit. We can see that this replacement order has now been delivered.
The quickest way to contact us, especially with any delivery queries, is to email our customer service team at hello@nanogen.com. We're always happy to help. If there is anything else we can do, please do get in touch. Thank you!
The experience that this company…
The experience that this company Nanogen has given me is to find this amazing product that has given my fine hair great body volume and exceptional root lift
12. Januar 2026
Antwort von Nanogen
Hi there, thank you very much for your review. We are so pleased that Nanogen has delivered the results your were looking for and that your hair is now looking and feeling fuller. That's exactly what we want our hair thickening products to do. Really appreciate you sharing your feedback.
Antwort von Nanogen
Hi Shirley, thank you for your review. We are very pleased to read that you were happy with your recent Nanogen order. Enjoy!
Antwort von Nanogen
Hi Peter, thank you so much for your feedback. Always great to hear that the Nanogen shopping experience is simple and fuss free. Enjoy your order!
Antwort von Nanogen
Hi Dawn, We are so pleased to read that you are seeing such positive results from our Nanogen care range. Our Shampoos do have an amazing hair thickening effect and leave hair visibly fuller. Really great that you have experienced this for yourself. Enjoy your hair!
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