I purchased multiple classic tennis bracelets. In silver and in gold. Each is just beautiful. I ran into trouble with one bracelet and emailed customer service. They replied quickly and were responsiv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I purchased multiple classic tennis bracelets. In silver and in gold. Each is just beautiful. I ran into trouble with one bracelet and emailed customer service. They replied quickly and were responsiv... Mehr ansehen
Unternehmen hat geantwortet
My Mimi bracelet was easy to order and it came quickly. I am not one for taking off and putting on jewelry all the time so the fact that I can leave this bracelet on all the time was a huge factor in... Mehr ansehen
Unternehmen hat geantwortet
Very fast response times from your Customer Service department, namely Jenalee. She responded immediately, understood my concerns and immediately replaced the damaged bracelet. I love your product and... Mehr ansehen
Unternehmen hat geantwortet
I ordered two tennis bracelets and loved them both. Unfortunately, one broke after just more than two weeks of wearing. I was so bummed! I emailed customer service and provided a few pictures of the b... Mehr ansehen
Unternehmen hat geantwortet
Modern fine jewelry designed for everyday wear. Maintenance-free, waterproof, non-tarnish and hypoallergenic — made to move with you through real life. Loved by 221,029+ happy women worldwide.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I love my bracelet!! Being in the south, everything tarnished in 1 wear. They say their stuff is not waterproof...can't help but sweat in the south!! Anyways these are truly awesome, I have been wearing mine for two weeks straight. It's still shining!!

Antwort von MyLove MyTreasure

Antwort von MyLove MyTreasure
I was thrilled at the look of my bracelet and it fits great. Looks amazing with my sterling silver ones. But, I’ve only had it about two weeks and have already lost a stone at the clasp. Very disappointed given the other reviews I’ve read. I’d love to attach my photo but don’t see a way to do that.
Update: Amazingly quick customer service, with offer to replace. I’ll have to increase my stars if a new bracelet does appear!

Antwort von MyLove MyTreasure
Never received my item. I have sent multiple emails to your company. My order name is different from the name in this review. I was sent an email from your company requesting my review. I didn’t just come to Trust Pilot on my own.
I’ve only been told by your company that my item should arrive “ next week” or “wait a few days longer”. I’m tracking my package and it has not moved. Yet, you offer no support other than for me to wait.
Thank you for your response. I understand that you do not personally handle package deliveries and that shipping carriers and customs delays can sometimes be outside of your direct control. However, as the customer, my purchase agreement is with your company, not with the carrier or supply chain.
While I appreciate the explanation, I placed an order expecting to receive the item within the timeframe advertised, and the package has now been significantly delayed with no definite delivery date. I do not feel it is reasonable for me to continue waiting indefinitely without any resolution.
At this point, I am requesting that you either:
1. Resend the item immediately, or
2. Issue a full refund for my order.
I understand your policy regarding items considered “lost,” but from a customer standpoint I have paid for a product that I still do not have. I would appreciate a prompt resolution rather than continued uncertainty.
Please let me know how you plan to resolve this matter.
Sincerely,
Carmen Anderson

Antwort von MyLove MyTreasure
The quality of their jewelry is unbelievable. You have to see it in person to appreciate it. Their customer service unsurpassable. They truly respond within 24 hours or sooner. Sascha has been excellent with me answering each and every question I asked. I truly support and commend My Love My Treasure!!!

Antwort von MyLove MyTreasure
The bracelet I received was defective, but customer support responded quickly and sent a new one out!

Antwort von MyLove MyTreasure
I had a issue and it was resolved right away!!

Antwort von MyLove MyTreasure

Antwort von MyLove MyTreasure
I accidentally ordered gold instead of silver and the customer support was so very understanding. Once they understood my plight, they made is very easy to make the exchange.

Antwort von MyLove MyTreasure
Great product, love my two new necklaces.

Antwort von MyLove MyTreasure
Beautiful bracelet, excellent quality.

Antwort von MyLove MyTreasure
Sascha was a true gem! I had an issue with my order, and within hours she fixed it. That’s what I call personal customer service! Thank you Sascha🩷

Antwort von MyLove MyTreasure
I had purchased a bracelet that unfortunately broke and was subsequently lost! I ended up purchasing another one because I loved it that much and when they found out about it, they offered to send me a second bracelet for free, but I questioned about a necklace instead and they said absolutely! Amazing customer service

Antwort von MyLove MyTreasure
I recently reached out via email with a question about my 6Ct bracelet, and I was pleasantly surprised by the rapid response I received from Sasha. The customer service was not only prompt but also incredibly helpful. Sasha addressed my inquiry thoroughly and provided clear information.
What impressed me even more was their willingness to go above and beyond. I was offered an upgrade along with a replacement for my bracelet, which was unexpected and greatly appreciated. The entire process was seamless, and I received the new bracelet in no time at all.
This experience has truly enhanced my perception of the brand. Their commitment to customer satisfaction, exemplified by Sasha's exceptional service, is evident, and I feel valued as a customer. I highly recommend them for their quality products and outstanding support. Thank you for making this such a positive experience!

Antwort von MyLove MyTreasure
I absolutely love my 2 bracelets! And will probably by a 3rd! I have bought them, put them on and not taken them off at all since!

Antwort von MyLove MyTreasure
My fiancé loved everything I bought her. It arrived in a timely fashion and was everything that was promised

Antwort von MyLove MyTreasure
I would like to commend the customer service representative her name is Jenalee for the excellent assistance provided in resolving the issue with the merchandise I purchased. They were professional, patient, and attentive throughout the entire process.
The representative listened carefully to my concerns, communicated clearly, and worked efficiently to find a satisfactory solution.

Antwort von MyLove MyTreasure
Beautiful bracelet! Love that it won’t tarnish or turn my wrist green 🤭 It’s a stunning piece.

Antwort von MyLove MyTreasure
Jewelry arrived very timely. Is just as beautiful as it was in the advertisement online. The bracelets I bought are xmas gifts and I am sure they will be loved and worn often.

Antwort von MyLove MyTreasure
This Miami bracelet holds up to what they say! This bracelet is so pretty and the sparkle is breathtaking. I’m seriously thinking about buying another one!🙌🏾🙌🏾🙌🏾

Antwort von MyLove MyTreasure
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.