Have just bought a Magimix blender after using a Vitamix for 14 years. I took a while to decide as many reviews between the two brands preferred Vitamix. But the cost differential eventually made up m... Mehr ansehen
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Easy transaction to order directly from Magimix who had my 3200xl on sale. The appliance is good looking and seems to be very well made. I've only used it a few times so far, but no issues and overall... Mehr ansehen
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Purchased 3200XL food processor online. When it arrived the item was damaged and I sent by email a video and photos showing fault and damaged packaging. Item collected 4 days later and refund finall... Mehr ansehen
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Loving the blender so far, it's powerful and not at all cumbersome, slotting easily into my cupboards. The fact that it is a glass, dishwasher safe jug makes it very convenient, other blenders I've... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Ausrüstung für die Lebensmittelverarbeitung
- Fachgeschäft für Haushaltsgeräte
- Kochschule
- Elektronikunternehmen
- Lieferant von Lebensmittelmaschinen
Vom Unternehmen geschrieben
Born out of Burgundy, an internationally renowned region for gastronomy, Magimix invented the World's first Food Processor in 1963 - revolutionizing the catering industry and has been designing and making high-quality premium and professional kitchen appliances ever since. With our roots in professional products designed for commercial use, creating great quality food is at the heart of everything we do - providing a helping hand to ensure all kitchen needs are met - be it slicing, grating, chopping, whisking, juicing, blending or kneading. As the inventors of the World's first Food Processor, we continue to focus on combining the best cooking traditions with today’s technology.
Kontaktinformationen
19 Bridge St, GU7 1HY, Godalming, Vereinigtes Königreich
- support@magimixuk.zendesk.com
- magimix.co.uk
4,2
Gut
189 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
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Have just bought a Magimix blender…
Have just bought a Magimix blender after using a Vitamix for 14 years. I took a while to decide as many reviews between the two brands preferred Vitamix. But the cost differential eventually made up my mind. I am so impressed with the Magimix blender that I can honestly say it beats the Vitamix hands down, not just in the blending but also in the build quality and the ability to clean the jug/blades.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for leaving us a review.
We're so pleased to hear you are happy with your new Magimix blender and that its quality exceeded your expectations.
We really appreciate the feedback!
Excellent product with exceptional warrantee
Easy transaction to order directly from Magimix who had my 3200xl on sale. The appliance is good looking and seems to be very well made. I've only used it a few times so far, but no issues and overall very pleased with my purchase, The deciding factor on my purchase was the 30 year motor warrantee and the 3 year warrantee on all other components, as well as knowing that any spares required will be available for 30 years.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for taking the time to leave us a review.
We’re delighted to hear you’re enjoying your new Magimix and truly appreciate your thoughtful comments on its design, build quality, and long-term durability. Our motor and spare parts guarantees are an important part of what we stand for, so it’s especially rewarding to know they give you added confidence in your purchase.
Thank you again for your feedback and support—it’s greatly appreciated.
Wishing you many years of great results with your Magimix.
Excellent product and excellent service.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for leaving a review. We really appreciate it.
It's great to hear you have found the product and service excellent.
Exceeded my expectations
Exceeded my expectations. The mill attachment grinds oats, seeds etc to fine flour and makes fantastic smoothies and cake batches.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for leaving us a review.
We're so glad your new Magimix has exceeded your expectations and is already proving to be a versatile companion in the kitchen!
Great customer service
Great customer service. I cant fault them at all.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for leaving us a review.
We are so glad to hear you had such a positive customer service experience.
We hope you are enjoying your new Magimix!
Good machine- shame that the bowls are plastic
The engine seems strong. I made pumpkin seed butter and it took about 15 minutes with the knife attachment. The machine did not struggle at all.
I’ve grated cheese and carrots. Very quick - it takes longer to clean the bowls afterwards! a little tip is to put the cheese in the freezer for a little bit before grating it - the cheddar got a bit sticky.
Hummus was super quick to make.
What I am disappointed with is that there is no option to upgrade the bowls to glass or stainless steel. The clear lid would be enough to see what is going on in the bowl even if the bowl would be stainless steel. I have an Ankarsrum stand mixer, and they gave me an option to upgrade the whisking bowl to stainless steel, which I did. So it should be possible to make this improvement for magimix too.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for such a detailed review – we’re really pleased to hear how well your Magimix is performing for you.
It sounds like you’ve already been putting it through its paces with pumpkin seed butter, grating, and hummus! And thank you for sharing the tip about chilling the cheddar before grating – that’s a great idea.
We also appreciate your feedback about the bowl material. Our processors currently use high-strength BPA-free polycarbonate bowls as they’re very durable and allow full visibility during processing, but we understand that some customers would prefer options such as stainless steel or glass. We’ll certainly pass your suggestion on to our product development team for consideration in the future.
Thanks again for taking the time to share your experience.
Great long lasting products
Great long lasting products. I emailed them after one part of my food processor was damaged. They replied within a day and sent out a new part with no fuss. Great company.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for leaving us a review.
It's so good to hear you have found your Magimix to be long-lasting and that you had a positive experience with our customer service team. We really appreciate your feedback and hope you continue to enjoy your Magimix.
Superb Service
I initially purchased from Amazon however so many components appeared missing. I contacted magimix directly who were so helpful, they emailed me a full list which resulted in a return as a lot was missing.
I then ordered directly from them.
They kept me regularly informed on updates of shipment and guarantee.
It arrived swiftly and well packaged.
I have been delighted with the product and the attentive nature of their customer service.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you so much for leaving a review.
We're so glad to hear you're pleased with your new Magimix and that our Customer Service team were able to help you with your order. We're also pleased to hear your order arrived promptly and well-packaged, with regular tracking updates to let you know it was on its way.
We hope you continue to enjoy your new Magimix and thank you again for taking the time to leave a review.
Magimix 3160 powerful and useful food processor
Easy to use. Pleased with its various attachments and abilities.
Had a problem with the bowl not locking properly but contacted the company who overnight sent me a replacement.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Hi Linda,
Thank you for leaving a review.
We are so pleased to hear you're finding your new Magimix powerful and easy to use. We are also glad our Support team were able to resolve your issue promptly and efficiently.
Thanks again for your feedback. We hope you continue to enjoy your new Magimix!
Satisfied Happy Customer
The customer care team is great. I asked for a change of colour after I'd placed my order, and they helped me out with the delivery process for the colour I wanted. The process was a breeze and went really smoothly. I'm really pleased with my new blender. It's a big step up from my old Ninja, which was so loud and not very efficient. My Magimix is much better. I can make my ginger shots in just 1 minute at speed 3 or 4. No problem for the motor. I'm now a daily smoothie fan, and I keep them in a personal-size vase.
I'm pretty satisfied customer!
Looking forward to do more recipes from the book. Also the glass jar it looks very stylish in my kitchen.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Hi Nina,
Thank you so much for leaving a review.
We are so pleased to hear how happy you are with your new Magimix blender and our customer service team!
Thanks again for sharing your feedback.
I had a magimix before and now have a…
I had a magimix before and now have a new slightly larger model. It’s amazing it does everything I want it to do and more. I can not fault it at all .
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for taking the time to leave a review.
We are so pleased to hear how happy you are with your new Magimix and that the replacement model lives up to its predecessor.
Thanks again for your feedback and we hope you continue to enjoy your new Magimix.
Good website - excellent product
The Magimix website was easy to negotiate and informative.
I had previously owned a small Magimix food processor and was very happy with it.
I was attracted by the price - it was more economical to buy a larger machine than to opt for the smaller version
Plenty of accessories supplied + a useful comprehensive cook book.
The guarantee for the motor is exceptional and it’s good to know that parts are available for years to come
Unfortunately I felt I had to return this item as it was far too heavy and bulky for me to use and I do not have the space to store all of the accessories.
The return process was easy to follow.
A small guide pamphlet to operate the food processor would have been useful rather than just a cookbook alone.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Hi Liz,
Thank you so much for taking the time to provide such a thorough review.
We are glad to hear you found the website informative and easy to use. It's also great to hear you felt we offered value for money and were pleased with the accessories and cookbook included, as well as our extensive guarantee offering.
As our appliances are designed to be premium, long-lasting and high-performance products for use in commercial and domestic settings, some products may feel heavier than expected. This weight reflects the robust materials and engineering that allow our products to perform reliably for 30+ years. That being said, we totally understand this as a reason for return and appreciate your feedback. We're pleased to hear you found the returns process easy to follow.
Thank you also for your suggestion to include a small operating pamphlet alongside the information in the cookbook. We are always looking at how we can improve our customer experience so we will ensure this is fed back to the relevant team to review.
Thanks again for taking the time to review your experience of purchasing from Magimix.
If you need any further advice, please do get in touch with our Customer Service team.
Excellent Product
Bought a Food Processor initially which arrived promptly and works very well. Then decided to purchase a blender which was also delivered promptly.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for your feedback on your recent Magimix purchases. We're glad to hear you're pleased with your new food processor and blender, and that they were delivered quickly. We hope you continue to enjoy your new Magimix products!
Game changer
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thanks for your review. We're so pleased to hear you're enjoying your new Magimix!
Needlessly poor liaison between Magimix and their courier
Initial purchase was good but Magimix did not provide tracking information for the blender but merely said the courier would provide details. After waiting 3 days for a message from the courier, I sent an email to Magimix asking for tracking information. The information provided did work ! (due to staffing issues at the couriers apparently). Finally received the blender only to find out one of the feet was missing so it was unstable. They sent replacement feet quickly fortunately and so far the blender is meeting my expectations.
The customer service department is swift to reply but not providing customers with tracking information and being reliant on the courier company is, in my opinion, very poor service as, ultimately Magimix are responsible for ensuring the goods arrive safely. It appeared that they had no idea that the courier had not been in touch - needs addressing.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for sharing your feedback.
We’re pleased to hear that your blender is now meeting your expectations and that our team was able to resolve the missing feet quickly.
Sorry for the frustration caused by the lack of tracking information and the delay in communication from the courier. Our courier should have contacted you directly with tracking information once the order was dispatched. Unfortunately, we are not notified if this communication does not reach the customer, which meant we were unaware that you had not received the tracking details. As soon as this was brought to our attention, we worked to provide the information and resolve the issue as quickly as possible. Apologies we were not aware sooner that the courier had failed to make contact — this is not the experience we want for our customers, and your feedback is invaluable in helping us address this.
Thank you again for raising these points and if there’s anything further we can assist you with, please don’t hesitate to get in touch.
Very powerful and easy to use
Very powerful and easy to use. I’d highly recommend. The self cleaning cycle does a great job. Made short work of of tasks my previous blender struggled with…
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thanks so much for your feedback. We're so pleased to hear you're happy with your new Magimix blender and enjoying its power, efficiency, and self-cleaning function.
Easy-to-use website
Easy-to-use website, and the price was the same in all the other online stores, including Amazon and eBay. It made sense to me to buy directly from the Magimix website. (UK)
I have enjoyed my first experience with a slicer of this kind. It feels safe to use if you follow the guidelines. Easy to dismantle and clean too. I used a 2p coin to undo the blade lock, and it fitted perfectly.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for your feedback. We are so pleased to hear you found our website easy to use and the pricing consistent with other retailers. It's great to hear you are enjoying using your new slicer. Thanks again for taking the time to leave a review.
New Blender
We bought a new blender from Magimix during the Black Friday week. Everything went well, got delivered what we ordered. The blender is robust, works well, not too loud compared to some others we have used, and hopefully it lasts for many years to come.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for your review.
We are so glad to hear your order went so smoothly and that you're happy with the durability and volume of your new Magimix blender. We also hope it lasts you many years to come but rest assured, you always have the 30-year motor, 3-year parts, and 30-year spare parts guarantees to ensure this. Happy blending!
Excellent Service and Products
Second item bought on e-shop and did so again because they had a great Black Friday deal on which meant it was cheaper than anywhere else. Quick delivery and item arrived in perfect condition.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you so much for taking the time to leave a review and for your recent purchase.
We are so pleased to hear your experience of our e-shop was such a positive one and that you found our products to be of such good value and condition. We hope you enjoy your new Magimix purchases!
Superb appliance
Superb appliance, makes chopping up onions and veg a 10 second job
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Magimix (UK) Ltd
Thank you for your review. We are so glad to hear you are enjoying your new Magimix and that it's making your food prep so much easier. Happy chopping!
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