Order process was easy. They always answered Whats App messages. One light was damaged by the courier but they are replacing it. Will recommend them to all my friends and family. Wish there was more b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time using your service and I'm a happy client. My parcel delivered next day of purchase. Thank you I won't hesitate to come back. Big up
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Mehr ansehen
Unternehmen hat geantwortet
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Kontaktinformationen
630 Craig Street, 0001, Pretoria, Südafrika
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,6
Hervorragend
281 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Not good packaging
I feel they could have put more of effort into packaging, putting the solar panel into a box would have been great, but it came just wrapped, it could have easily been demanged, especially for a long distance delivery
3. Dezember 2024
Antwort von MacSell
Good day, thank you for your feedback, glad to hear that your panel that was shipped the same way we deliver all our panels due to the unavailability of boxes the sizes of the panels were delivered without any issues which does not really explain your one star rating concidering that there was absolutely nothing wrong with the processing, handling and delivery of your order.
It would be great if you could update your rating to truly reflect the delivery of your order instead of posting a 1 star rating based on absolutely nothing to justify it.
Solar panels was very well rapped in…
Solar panels was very well rapped in bubble plastic no scratches and in beautiful condition.
9. Dezember 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Delivered on time!
28. November 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
The delivery by courier guy was on time…
The delivery by courier guy was on time and the package arrived as described and as per order
13. November 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Well packaged pity a weekend came so…
Well packaged pity a weekend came so quick, the courier guy delivered with their usual outstanding service
30. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Product no complaints but delivery was…
Product no complaints but delivery was I, problem but when I complain they sort it out swiftly
25. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are glad that we could assist in contacting The Courier Guy on your behalf to resolve the delay on their side. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
If any changes to your solar panels sizes, make sure you state that on the website.
I purchased the same panels as before, 650w Bi facial, but this time the panels are a bit smaller in dimensions.
You mention the size of the panels on the website but fail to let the customer know that there has been a change in size. The panels look differently as well. I feel that I made a mistake in buying these panels.
1st order - Inv 0817
2nd order - ORDER #2337
25. Oktober 2024
Antwort von MacSell
Thank you for your feedback received, all info regrading all our products are clearly stated on the website to ensure that the buyer has all the info prior to an order being placed. We've noted that we should check all our orders that we receive that it matches previous orders received from a buyer to ensure from our side that the items will be the same and compatible. We've checked your previous orders that you've placed on our website but we are not able to pick up any orders received for 650w panels prior to this order that was received. In August you've placed an order for clamps and you've now placed an order in October for 650w panels and accessories.
Although we do not have the capacity to check all our orders received online and reference it to previous orders received from buyers and confirm differences and cross check compatibility we would not have been able to as we do not have any online orders for you placed for 650w panels.
We do our best to keep the website updated with all the info needed in order for buyers to make an informed purchase on our site.
Great service
23. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very quick delivery and high quality…
Very quick delivery and high quality product. Ordered 1x 200w Solar panel.
21. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Timely response and service!
8. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Super Macsell
Hi. Firstly the prices are very competitive. Product range and quality is of good standards. Also most importantly it's safe to shop online. Delivery is fantastic
18. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good experience
MacSell could ship item the same day as order, but only shiped the next day after i enquired about tracking number.
The packing was good and item received in good condition.
TCG service as always excellent, but their tracking updates need a lot of attention.
16. Oktober 2024
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.