Luggage Superstore Bewertungen 

Excellent samsonite cases at a bargain price, arrived in quick time and great communication

Great laptop bag with lots of storage space and a light weight!

I recently purchased an American Tourister suitcase from Luggage Superstore and am extremely disappointed with both the product quality and customer service. My suitcase, which was only used once, suffered damage during transit.

When I reached out to Luggage Superstore for support, I was told that the damage is not covered under warranty and that I should raise a claim with the airline. This response is highly unsatisfactory, as airlines often deny such claims, leaving customers with no resolution. The warranty offered by Luggage Superstore seems meaningless if they deflect responsibility for any issues to the airline.

First rate! Very quick delivery, amazing price, all round great service, will definitely use again.

Friendly and helpful customer services, very fast delivery and excellent prices. Easy to recommend and will definately use again when necessary.

Great range of cases, awesome prices and super quick dispatch!

I was impressed with the choice and the Samsonite case was very reasonably priced. Super quick delivery and would use again

I am amazed by how quickly my order was dispatched and sent. I received in no time. Although the suitcase looks slightly different on the pictures I still love the it!!! NowI’m ready to go on my holidays soon 😊. I definitely recommend buying on luggage superstore.

Ordered a Large Samsonite suitcase from this company Luggage Superstore. Website is very easy to navigate. Prices are very competitive. Once ordered case arrived very fast and was exactly what I wanted. Great company to do business with and highly recommend buying from them

Purchased an American Tourister Summer Session Medium Size in March and on first use in May the material near the 'protective' corner edgings was damaged in 2 places. The rubber strips along the edge which should have provided protection were actually below instead of proud of the sides meaning they provided no protection whatsoever and therefore any sliding motion against the side would easily damage the material - which it has. Pictures were submitted and I was asked to return the case which I duly did. This has been returned today with note not repairable and due to third party damage - totally disagree as design and manufacture should have prevented this and will not be buying this brand again or using Luggage Superstore as far too expensive for just one holiday!!!

A great suitcase. Strong case. wheels are brilliant. Easy clean. BIG! Good for a week's travel.

I was after a specific bag I’d seen out of stock on a few other websites but found it on Luggage Superstore. I had never heard of them and was a bit apprehensive about ordering but the price and delivery looked good so took a risk. The delivery was actually a day earlier than expected. It was packaged well and the bag was great. I couldn’t have been more pleased. Would highly recommend.

Reasonable prices and good service. I needed to return the first suitcase I ordered as it was not quite what I wanted. The refund was speedy and easy. I subsequently ordered a different suitcase which was also reasonably priced, it is exactly what I need and was promptly delivered with plenty of helpful updates. I would recommend Luggage Superstore

The Luggage superstore where great kept us informed on delivery etc. Not happy with the quality of the cases (Samsonite Adair 3 Piece Luggage Set - 55cm, 70cm & 79cm) Paid the extra to purchase a Samsonite product hoping to get a top end product. Not the case everything looks good in the pictures and description but it's not until you use them you find out.
The lock is very cheap and plastic, changing the lock code feels very flimsy and defiantly not a quality item. As for the extendable handle, this is too is not as sturdy as expected of a quality suitcase and has too much play when extended I have little confidence it will last. I regret purchasing this Samsonote product.

Would love yo comment but haven't received the goods yet!! Are you a bit premature asking for a review??

Update. Happy to say items have arrived within the stated time. Very pleased

I ordered a bag on line and was offered a discount code in the process, but it didn't work so I complained. Georgia replied almost instantly and stayed with me until it was sorted, and I was even given a little compesation. Georgia was super helpful and polite. I took the free delivery option but bag was delivered in 24 hours. Would be very happy to recommend.

A brilliant service. Despatch was immediate and delivery quicker than expected. Received a text from DPD with a one hour slot. The product looks great and has a better interior than the website would suggest - dividing zips either side which is a very useful aid to packing.

Luggage was received next day with accurate warning. Luggage just as ordered.

Ordered 2 Rock suitcases only to be told there was a 'stock correlation error', and they were indeed out of stock. Now have to wait for my refund so am out of pocket and unable to buy from a more reputable supplier!! Not happy!

UPDATE Seams like you're unable to order at the weekend as their system can't stocktake without human intervention. BE WARNED!

Wow - impressive. Not only was the luggage set great value for money and good quality - the service was second to none. Of the 3 cases I managed to set the locking mechanism on two but the on third case it jammed and could not be opened. Quick email, immediate response and replacement case is scheduled for delivery and faulty one collected! Great customer care .